1. Attachment 1_PWS.pdf

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Attached to
Munitions Storage Area (MSA) Management and Support Services Federal contract opportunity
Solicitation number
FA286024R0001
Issued by
Department of the Air Force Headquarters District Washington

About this file

This performance work statement outlines munitions storage area management and support services requirements for the Department of the Air Force. Key requirements include providing qualified munitions personnel, equipment, and vehicles to manage the munitions storage area in accordance with directives; operating the munitions account under the Theater Integrated Combat Munitions System; and performing functions delegated by the Munitions Accountable Systems Officer such as maintaining inventory procedures and plans, managing the master storage plan, and conducting required inventories. Additional services entail adhering to directives, implementing quality control programs, ensuring accountability of air force assets, providing training, and executing foreign object damage and dropped object prevention programs. The contractor must also meet environmental compliance, hazardous material handling, contingency support, and various facility management and installation services requirements as specified in the document.

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Other files attached to Munitions Storage Area (MSA) Management and Support Services, newest first.
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Solicitation Amendment FA286024R00010003.pdf PDF
FA286024R0001_QA_Responses.xlsx XLSX spreadsheet
6. Attachment 6_CBA.pdf PDF
Solicitation Amendment - FA286024R00010002.pdf PDF
Solicitation Amendment - FA286024R00010001.pdf PDF
4. Attachment 4_Technical Exhibit Library.pdf PDF
Solicitation - FA286024R0001.pdf PDF
5. Attachment 5_Munitions GFE.pdf PDF
3. Attachment 3_Pricing_Sheet.xlsx XLSX spreadsheet
2. Attachment 2_Past Performance Survey.pdf PDF

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Attachment 1

RFP: FA2860-24-R-0001

JBA-NAFW MUNS PWS 1

PERFORMANCE WORK STATEMENT

MUNITIONS STORAGE AREA

MANAGEMENT AND SUPPORT

Joint Base Andrews – Naval Air Facility Washington

18 JULY 2023

JBA-NAFW MUNS PWS 2

TABLE OF CONTENTS

Technical Exhibit Library

SECTION C-1 DESCRIPTION OF SERVICES

1.0. Scope of Mission

1.1. Objective

1.2. Organizational Overviews

SECTION C-2 SERVICES SUMMARY

2.0. Minimum Performance Standards

2.1. Adherence to Directives

2.2. Contractor Personnel Requirements

2.3. Security Requirements

2.4. Hours of Operation

2.5. Quality Control

2.6. Plans and Operating Instructions

2.7. Contractor Labor Strikes/Non-Performance

2.8. Protection of Competition-Sensitive Information

2.9. Meetings

2.10. Administration, Correspondence, Forms, Records, Files, and Documents

2.11. Automated Data Processing (ADP) Input Tasks

2.12. Telephone Control Officer (TCO)

2.13. Historical Report Monitor (HRM)

2.14. Defense Logistics Agency-Disposition Services (DLA-DS)

2.15. Foreign Object Damage (FOD)/ Dropped Object Prevention Program (DOPP)

2.16. Safety/Industrial Hygiene

2.17. Environmental Management Plan

2.18. Environmental Compliance

2.19. Hazardous Material and Hazardous Waste

2.20. Ramp Freeze

2.21. Preparations for Exercises, Contingencies, and Emergency Services

2.22. Mishap Sensitive Information

2.23. Facility Management

2.24. Conservation of Utilities

2.25. Zero Overpricing Program

2.26. Reclamation Program

2.27. Land Mobile Radios

2.28. Phase-In/Phase-Out

2.29. Monthly and Annual Workload Report

2.30. Contractor Manpower Reporting

3.0. Contingency Support/Emergency Services Requirements

3.1. Real World Contingency Support/Emergency Services

SECTION C-3 WORK CENTER SPECIFIC REQUIREMENTS

4.0. Munitions

4.1. Overview

4.2. Management of MSA

4.3. Service Delivery Summary

4.3.1. General Objectives

4.3.2. Munitions Objectives

SECTION C-4 INSTALLATION SERVICES AND EQUIPMENT

5.1. Services and Utilities

5.2. Automated Data Processing Equipment (ADPE)

5.3. Transportation and Vehicles

5.4. Audiovisual Support

5.5. Classified Material Handling

5.6. Travel

5.7. Bioenvironmental Engineering (BE) Support

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5.8. Training

5.9. TMDE Services

SECTION C-5 DELIVERABLES

6.0. Deliverables

6.1. Proposal Deliverables

6.2. Manpower Deliverables

6.3. Administrative Deliverables

6.4. Program Management Deliverables

6.5. LRS Deliverables

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Technical Exhibit Library

1. Definitions and Acronyms

2. Performance Thresholds (PT)

3. Instructions and Technical Order Summary

4. Required Meetings

5. Ramp Freeze Procedures

6. Support Agreement Index

JBA-NAFW MUNS PWS 5

SECTION C-1 DESCRIPTION OF SERVICES

1.0. Scope of Mission. The contractor shall provide all personnel, equipment, tools, vehicles and materials necessary to perform munitions storage area (MSA) management and support services for the 316th Air Wing (316 WG), 89th Airlift Wing (89 AW), and their respective customers, with Presidential Airlift Group (PAG) support taking precedence over all other requirements. The contractor shall provide munitions support to other federal agencies and installation tenant units outlined in the Memorandums of Agreement (MOA), Memorandums of Understanding (MOU), or Support Agreements listed in Technical Exhibit (TE)-7. The contractor shall establish a partnership/teamwork approach with the Contracting Officer (CO), 316th and 89th Functional Commanders (FC), Contracting Officers Representatives (COR), operations personnel, other applicable contractors, and 316 WG and 89 AW mission partners.

1.1. Objective. The objective of this Performance Work Statement (PWS) is to provide the 316 WG, 89 AW, and their customers with munitions support services. This is a no fail, high expectation mission.

1.2. Organizational Overviews

1.2.1. Air Force District of Washington (AFDW). Located at Joint Base Andrews-Naval Air Facility Washington (JBA-NAFW); is responsible for bringing air, space and cyberspace capabilities to the joint team protecting the nation's capital and supports local personnel and those serving worldwide. AFDW is the single Air Force voice for planning and implementing Air Force and joint solutions within the National Capital Region (NCR).

1.2.2. Organizational Overview of the 316 WG. The 316 WG is the host wing and reports to AFDW.

Key organizations within the 316 WG are the 811th Operations Group, 316th Operations Support Squadron, 1st Helicopter Squadron, and the 316th Logistic Readiness Squadron. These organizations are primarily responsible for providing all helicopter airlift and supporting all host, tenant and transient aircraft customers with fuels, supply, and munitions services as required. See TE-1 for list of all acronyms and definitions.

1.2.3. 316th Wing (WG). The 316th Wing is the host wing for Joint Base Andrews providing security, personnel, contracting, finance and infrastructure support for six (6) Wings, two (2) Headquarters, more than 80 tenant organizations, 148 geographically separated units, 6,500 Airmen in the Pentagon, as well as 60,000 Airmen and families in the national capital region and around the world. The 316th Wing supports contingency operations in our nation's capital with immediate response rotary-assets. It also provides security for the world's highest visibility flight line and is responsible for ceremonial support with the United States Air Force Band, Honor Guard and Air Force Arlington Chaplaincy.

1.2.4. 316th Logistics Readiness Squadron (LRS). Provides vehicle and traffic management services, supply, munitions, and fuels support to all JBA-NAFW missions. LRS provides executive driver service for senior officials and manages base deployment planning and support agreements. LRS also provides combat-ready forces in support of worldwide logistics and National Capital Region (NCR) contingency response operations.

1.2.5. 811th Operations Group (OG). Provides support for JBA-NAFW flying and rotary missions while responding to global contingencies. Provides continuous rotary-wing contingency response capability to the NCR while simultaneously supporting JBA-NAFW global aerial port customers with critical airfield infrastructure and aviation services. The group consists of two squadrons: the 811th Operations Support Squadron and the 1st Helicopter Squadron.

1.2.6. 811th Operations Support Squadron (811 OSS). The OSS is responsible for one of the busiest contracted Transient Alert (TA) functions in the Department of Defense (DOD) ensuring the successful/time-sensitive movement of over 10,000 transient aircraft annually. TA’s role is critical in providing stellar 24-hour support for Distinguished Visitors from DOD services and all foreign dignitaries visiting the NCR. TA additionally supports aircraft transporting priority cargo, equipment and supplies in support of missions across the globe.

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Finally, TA is responsible for ensuring the safe parking and static display of aircraft participating in the Semi-annual Joint Services Open House.

1.2.7. 1st Helicopter Squadron (1HS). Provides priority airlift for national-level civil and military senior leadership in the NCR. Delivers continuous, immediate-response capability in support of sensitive joint contingency plans vital to national security and continuity of operations and supports HQ USAF-tasked VIP transportation.

1.2.8. Organizational Overview of the 89 AW. The 89 AW is a tenant unit on JBA-NAFW and reports to Air Mobility Command (AMC). The 89 AW executes Special Air Mission’s (SAM) supporting the customers as outlined below. For the purposes of this document, the PAG is a subordinate unit within the 89 AW that supports only the President of the United States and his aircraft. 89th Maintenance Group (MXG) supports all other very important persons (VIP) from the Vice President to other senior leaders.

1.2.8.1. 89th Airlift Wing (AW). With an Air Expeditionary Force combat-ready force of more than 1,100 personnel, the 89th Airlift Wing provides global Special Air Mission airlift, logistics, aerial port and communications for the president, vice president, cabinet members, combatant commanders and other senior military and elected leaders as tasked by the White House, Air Force chief of staff and Air Mobility Command. The 89th Airlift Wing maintains 24/7 alert, operating the Executive Airlift Training Center and Government Network Operation Center.

SECTION C-2 SERVICES SUMMARY

2.0. Minimum Performance Standards. The contractor shall exercise management, operational control over, and retain full responsibility for, the performance requirements set forth in this PWS as detailed in the minimum performance standards listed in TE-2.

2.1. Adherence to Directives. In cases where multiple standards are available, use order of precedence in accordance with (IAW) the objectives and responsibilities outlined in Public Law, Department of Transportation, Manufacturer’s Commercial Maintenance Manual, DoD and Air Force (AF) series directives, AF and MAJCOM instructions, regulations, and plans, and applicable equipment and/or general support technical orders data.

2.1.1. When applicable, the contractor shall comply with the most recent version of all Government directives referenced in this PWS. Throughout this contract, wherever numbered references, operating instructions (OI), Technical Orders (T.O.’s), Air Force Manuals (AFMAN), Regulations, etc. (i.e., DAFI 21- 101, T.O. 00-20-1, AFI 23-101, etc.) are utilized, it shall be interpreted that the most current version is being referenced and that all MAJCOM, 316 WG, and 89 AW supplements apply to the reference.

2.1.2. Due to mission essential functions, the Government may offer the contractor seasonal flu and potential pandemic vaccines.

2.2. Contractor Personnel Requirements.

2.2.1. Project Manager. The contractor shall provide a Project Manager, and/or alternate(s), with 24/7 contact capability who shall be responsible for assuring services are accomplished in accordance with this PWS. The names of those who shall represent the contractor shall be designated in writing to the CO within 30 days after contract award. The contractor shall provide telephone numbers of the Project Manager and alternate(s) where each may be contacted outside of normal duty hours. As soon as any knowledge of changes occurs, the contractor shall submit the name of any new designee along with their contact information to ensure mission requirements.

2.2.1.1. The Project Manager or alternate(s) shall have binding authority to act for the contractor on all matters relating to this contract.

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2.2.1.2. The Project Manager or alternate(s) shall be available within 30 minutes during normal duty hours to meet on the installation with Government personnel (designated by the CO) to discuss problem areas. After normal duty hours, the manager or alternate(s) shall be available to meet on the installation within 1 hour of notification. Normal duty hours at JBA-NAFW are Monday - Friday, 0730-1630. The Project Manager and alternate(s) shall be able to read, write, speak, and understand English.

2.2.1.3. The Project Manager and alternate(s) shall be certified in Project Management by the Project Management Institute or equivalent organization. In lieu of a PM certification, a minimum of 10 years of munitions maintenance and management operational experience will be accepted.

2.2.2. Mission Essential Contractor Services. While not all positions may be classified as Mission Essential, the contractor shall identify those that are, and within 30 days of contract award the Contractor shall provide a plan to address continuation of services in the event of a crisis and/or when JBA is closed by order of the installation commander (i.e., family days, special events, weather).

2.2.3. Identification and Replacement of Key Personnel. The contractor shall identify key personnel, project manager and management, responsible for overseeing the daily operations of the functional areas covered in this PWS, to the CO at time of proposal submission. Any changes or additions to key personnel will require approval from the CO prior to allowing the proposed individual to begin work on the contract.

2.2.4. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee’s name, social security number, and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the CO, Security Forces, and LRS Security Manager, as applicable, prior to the contract start date. The contractors FSO shall also upload all employees into the Defense Information Security System (DISS) prior to contract start date. Lastly, an updated listing shall be provided to the Government and uploaded/changed in DISS whenever an employee’s status or information changes or when personnel are added or deleted from the contract.

2.2.5. The contractor shall not employ persons for work on this contract if such employee is identified by either the contractor or the CO/CCOR/Functional Commander (FC) as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation and its population.

2.2.6. Contractor personnel shall be able to read, write, speak, and understand English.

2.2.7. Contractor personnel shall present a neat, professional, and conservative appearance at all times when on duty. Employees shall also maintain a high degree of personal grooming and hygiene. Hairstyles shall be neat and conservative in nature. As a minimum, hair shall be clean, combed, and not present a safety hazard.

2.2.8. Dress and Attire. The contractor shall furnish a utility work uniform to contract personnel. Uniforms shall be free of patches, emblems or writing except they may incorporate a corporate name or logo and/or employee name. The uniforms shall fit properly, be clean, free of stains or discoloration, without holes or tears and shall be kept serviceable at all times.

2.2.8.1. Employees in uniform shall be free of display objects, articles, jewelry or ornamentation through the ear, nose, tongue or any other body part when performing this contract. Objects, jewelry, or ornamentation could pose safety problems or present foreign object damage (FOD) hazard.

2.2.8.2. The contractor may request, in writing, a uniform waiver from the CCOR for office personnel that are not in the public view of or contact with customers, or who are not assigned in customer service roles. Contractors not in uniform shall still be required to visibly display appropriate identification.

2.2.8.3. The following positions are exempt from the wear of uniforms: Project Manager and support staff.

JBA-NAFW MUNS PWS 8

2.2.9. The contractor shall make sure employees possess current and valid professional certifications before starting work under this contract and that these employees maintain these certifications throughout their employment under this contract. Contractor shall be able to present these certifications upon request.

2.2.10. The CO shall direct the contractor to remove an employee(s) from an assignment under this contract for reasons of security or misconduct. Where the reasons for the removal request is due solely for security or misconduct by the employee(s), the replacement shall be at the contractor’s expense and not chargeable to the Government.

2.2.11. Contractor personnel who are Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; their absence at any time shall not constitute an excuse for non-performance/non-compliance under this contract.

2.2.12. The contractor shall provide a comprehensive plan to the CO for random drug screening of all employees 30 days after contract award. When incidents occur or by direction of CO/FC, drug screening shall be accomplished at the expense of the contractor. The Government shall be granted all rights and privy to all results of drug screening.

2.2.13. Munitions Employee Requirements

2.2.13.1. Munitions inspectors shall have, as a minimum, four (4) years of experience. Munitions personnel shall be explosive trained/certified. Additionally, munitions personnel shall have at least two (2) years experience working in a munitions handling position. Munitions personnel shall have a Secret Security Clearance.

2.3. Security Requirements. To meet the requirement of AFI 31-101:

2.3.1. The contractor shall complete a “Request for Identification Credential” for each employee requiring access to JBA-NAFW.

2.3.2. The requests shall be submitted to Security Forces Squadron (SFS), Pass and Registration through the LRS. The Government will provide a completed “Identification Credential” which shall be issued, displayed and surrendered as directed.

2.3.3. The contractor shall complete an AF IMT Form 2586, Unescorted Entry Authorization Certificate, for each employee requiring frequent unescorted access into restricted areas. The request shall be submitted through the LRS to the SFS. The Government will provide restricted area badges to the contractor. The badge shall be displayed and surrendered as directed in AFI 31-101. Additionally, contractor personnel shall complete all requirements to obtain an AF Form 483, Certificate of Competency, prior to obtaining a restricted area badge if they are required to drive on the flightline.

2.3.4. The contractor shall comply with all security measures required by the Government, including initial risk analysis. The Government will conduct Security Test and Evaluations (STE) at the required intervals to ensure compliance.

2.3.5. The contractor shall appoint security representatives as required to implement “Info Protect” programs IAW AFPD 17-1 in 316 LRS. Develop and provide, to the CO, a Computer Security (COMPUSEC) program to ensure compliance with AF Information Protection Instructions, including any MAJCOM or Wing supplements. Contact base Information Protection (IP) Office for emissions security (EMSEC) requirements when the need to process classified national security information arises. Complete DoD/1AA Cyber Awareness Challenge training before they are issued user ID’s and passwords, or granted network access.

Coordinate this training with the base IP Program Manager as needed.

2.3.6. The contractor shall establish a Communications Security (COMSEC) Plan IAW AFMAN 17-1302-O in writing to the CO, a COMSEC Responsible Officer (CRO) and at least one alternate that is authorized to receive COMSEC aids.

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The CRO shall annually review the requirement for COMSEC material, assess its validity and give the COMSEC manager a written list of required items including an authority for each item. The CRO will provide all audits and any investigation reports to the CO. Ensure all persons granted access to COMSEC aids have proper clearance and a valid need to know.

2.3.6.1 The contractor shall meet the requirement of DODM 5200.01 and AFI 16-1404 for AF Systems Security Instruction requirements such as COMSEC, COMPUSEC for Operational Systems, Emanations Security and AFI 10-701.

2.3.6.2. Upon contract award, the contractor shall employ computer operators with security clearances required to obtain access to password-protected AF information systems.

2.3.7. The contractor shall monitor and control access into restricted/controlled areas under their responsibility at JBA-NAFW, allowing only those individuals who have been properly cleared into restricted areas. The contractor shall comply with all security requirements of AFI 31-101, plus those imposed by the installation commander at all times. Contractor personnel shall not enter restricted or controlled areas or base facilities unless specifically authorized in performance of their duties.

2.3.7.2. Contractor personnel will act as escort to any person(s) requiring access to the MSA that are not listed on the Entry Authorization List.

2.3.8. Contractor personnel requiring unescorted entry to restricted/controlled or other sensitive areas designated by the installation commander shall comply with AFI 31-101 and AFI 10-701. A favorable Access National Agency Check with Inquiries (ANACI) investigation is required to obtain a restricted area badge for access to restricted areas.

2.3.9. All contractor or subcontractor employees shall have a Secret security clearance.

2.3.10. The contractor shall conform to the provisions of Department of Defense Manual (DODM) 5220.22-M, safeguarding classified information and provide for obtaining secret security clearances for contractor and subcontractor employees requiring access to classified information. Only those persons who have the proper security clearance and a “need to know” according to the performance of work under this contract shall be given access to classified information or material.

2.3.11. The contractor shall ensure all contractor personnel have appropriate security clearances and have been properly trained prior to taking receipt of classified documents and materials.

2.3.12. The contractor shall provide security support including packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks and internal security controls for protection of classified material and guarding against theft of high value property.

2.3.13. The contractor shall comply with all security regulations and directives as identified herein and other security requirements as shown elsewhere in this contract. The contractor shall comply with DD Form 254, DOD Contract Security Classification Specification.

2.3.14. The contractor shall ensure each employee obtains the following pass and identification items, as applicable, for contractor personnel. These identification items can be obtained from each location designated below. The contractor shall be responsible for retrieval of all identification media from employees who depart for any reason before the contract expires.

2.3.14.1 Defense Biometrics Identification (DBIDS) Cards for non-CAC eligible/required employees;

316 SFS, Pass and Registration Office.

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2.3.14.2. Common Access Card (CAC) Identification; 316 FSS, Military Personnel Flight.

2.3.14.3. AF Form 2586, Unescorted Entry Authorization Certificate; 316 LRS unit security manager.

2.3.14.4. Automated Entry Control Card/Restricted Area Badge; 316 SFS, Pass and Registration Office.

2.3.15. Security Manager Appointment. The contractor shall appoint a security manager for the on-base, long-term visitor group. The security manager shall provide employees with training required by DODM 5200.01, Enclosure 4, AFPD 16-14, AFI 16-1404 and JBA-NAFW supplements. The contractor’s security manager shall attend the supporting 316 WG/IP quarterly security manager’s meetings. The contractor shall provide initial and follow-on training to contractor personnel who work in AF controlled/restricted areas. Restricted areas include, but are not limited to, the flight line parking ramp, and certain areas within hangers that house mission-ready sealed aircraft. The contractor shall provide the supporting Information Protection Office industrial security manager with a visitor authorization letter, including those essential personnel who are supporting the long-term visitor’s agreement.

2.3.15.1 The security manager for the 316th LRS will provide necessary security training on an annual basis for contractor personnel.

2.3.16. Reporting Requirements. The contractor shall comply with AFI 71-101, Volumes 1 and 2, Criminal Investigations, Counterintelligence, and Protective Service Matters requirements. Contractor personnel shall report any information or circumstances that may pose a threat to the safety and security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information to an appropriate authority.

2.3.17. The contractor shall establish and implement methods of ensuring all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the Government. The contractor shall develop procedures covering key control that are included in the contractor’s property control system. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. All references to keys include key cards.

2.3.17.1 The contractor shall immediately report to CO/COR of any occurrences of lost or duplicated keys. The contractor shall confiscate keys from personnel that are placed under suspension or termination.

2.3.17.2.1. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and the total cost will be deducted from the monthly payment due the contractor. In the event keys, other than master keys, are lost or duplicated, the contractor shall be required, upon written direction of the contracting officer, to rekey or replace the affected lock(s) without cost to the Government. The Government may, however, at its discretion, replace the affected lock(s) or perform re-keying and deduct the cost of such from the monthly payment due the contractor.

2.3.17.2.2. The contractor shall prohibit the use of keys issued by the Government by any persons other than the contractor’s employees. The contractor shall also prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

2.3.18. Lock Combinations. The contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the contractor’s quality control plan. The contractor shall establish procedures in local OIs ensuring lock combinations are not revealed to unauthorized persons and shall ensure the procedures are implemented.

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2.4. Hours of Operation.

2.4.1 Recognized Holidays. The Government recognizes the following holidays: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day and Christmas Day. During these holidays, the contractor shall have sufficient personnel available to provide munitions support.

2.4.2 After Hours Support Function. On occasion, services may be required for support outside the normal duty hours (Monday - Friday, 0730-1630), when the base is officially closed, or reporting to work is delayed by the Installation Commander. On-call contractor personnel shall be provided for after-hours support. The contractor shall respond to after-hours requests within one (1) hour for emergency/priority request(s) requiring processing. Contractor shall prepare an Operating Instruction (OI) defining the concept of operations for after-hours support.

2.5 Quality Control. The contractor shall provide a Quality Control Plan that highlights major discrepancies and minor discrepancies as defined in paragraph 2.5.6.1., which addresses management, data collection, inspection, and continuous improvement. The Government shall have real-time access to contractor management and quality control data to provide Government insight into contractor quality control processes.

2.5.1 The contractor shall brief quality control system trends and inspection reports to the FC, CO, and COR on a monthly basis. In the event of a discrepancy being found, the COR shall be notified in writing within one duty day. The contractor shall generate/distribute a QC monthly summary providing insight into the status of issues affecting quality and a self-assessment of performance. The contractor shall inspect the required services identified in TE-2.

2.5.2 The contractor shall respond within ten (10) business days with corrective action to any surveillance rated as a “Fail”. In the event of a “Major” finding the contractor will be required to have a completed 8-Step Problem Solving Matrix to be filed with the original surveillance as supporting documentation. The contractor is encouraged to meet with the COR to discuss circumstances attributing to an assessment/surveillance rated “Fail”, in attempt to resolve the matter at the lowest level. However, if agreement cannot be achieved and subject report is not overturned, the contractor may elect to elevate the issue to the Contracting Officer (CO) for resolution. In these cases, the contractor shall submit a request for re-consideration to the CO within two

(2) business days of initial receipt of report. The CO will respond within five (5) business days. If the rating remains, the contractor shall respond within five (5) business days from the date of the CO response with corrective action.

2.5.3 The contractor shall participate in all MAJCOM/USAF directed inspections and data calls. The contractor shall support required inspections and requests for data/information from team members as requested.

2.5.4 The Government will inspect required services on an as-required basis and/or as directed by the FC/COR. Each primary service has a Performance Threshold (PT) which is the minimum number of minor discrepancies that may be detected or documented during any inspection, assessment or surveillance to be rated acceptable/pass. Discrepancies exceeding established PTs as listed in TE-2 shall result in an unacceptable/fail rating. Any major discrepancy discovered shall override the established PT’s and result in an unacceptable/fail rating as well.

2.5.5 PTs may be adjusted due to changing mission requirements or to address areas of substandard performance or non-compliance issues. All changes shall be coordinated through the CO and require a contract modification.

2.5.6 Specific Categories of Discrepancies

2.5.6.1 Munitions

2.5.6.1.1 Major Discrepancy: a condition that could endanger personnel, jeopardize equipment or system reliability, affect safety of flight, compromise security standards, JBA-NAFW MUNS PWS 12 violate weapon system safety rules, warrant discontinuing the process or equipment operation, or condemn serviceable equipment. Any major discrepancy will result in an automatic inspection or evaluation failure. Examples can be found in AFI 21-200.

2.5.6.1.2 Minor Discrepancy: an unsatisfactory condition that requires repair or correction, but does not endanger personnel, affect safety of flight, jeopardize equipment reliability, or warrant discontinuing a process or equipment operation. Examples can be found in AFI 21-200.

2.6 Plans and Operating Instructions

2.6.1 Safety Plan. The contractor shall formulate and submit a written safety and health plan, no later than (NLT) 30 days after contract award for review and acceptance by the CO. The CO will review and comment or accept within 30 days after receipt. The written plan shall include the details of the contractor’s safety organization, responsibilities, method of program implementation, and how corrective actions will be accomplished. As a minimum, the contractor shall comply with safety provisions listed in TE-3, technical publications.

2.6.2 Internal Operating Instructions (OI). The contractor shall develop an OI for internal circulation control, protection of resources and to regulate entry into AF controlled areas during normal, simulated and actual emergency operations within 30 days of contract award. The OI shall be written in accordance with AFI 31- 101 and coordinated through the 316th Security Forces Group.

2.6.2.1 The contractor shall develop, research, and coordinate with agencies for mandatory Operating Instructions (OI’s) for the 316 WG, 89 AW, and Joint Base Andrews organizations.

2.6.2.2 The contractor shall conduct annual reviews of all OI's and coordinate for update as necessary.

2.6.2.3 All operating instructions/publications developed and updated by the contractor shall be reviewed by the COR office and all effected agencies prior to being approved by applicable Government authority and processed/posted by the base publication’s office, if applicable.

2.6.3 The contractor shall establish an internal program focusing on Continuous Process Improvement efforts within its organization and maintenance/business practices. The contractor shall identify an individual(s) who will be responsible for spearheading these efforts. This person(s) will work with Continuous Process Improvement POC’s on related efforts.

2.7 Contractor Labor Strikes/Non-Performance. In the event of a strike, the contractor shall still be obligated to perform all work pertaining to this PWS. Because the services called for under this contract are of critical importance to the AF the contractor shall provide a detailed Strike Contingency Plan to the Contracting Officer for approval, at which point it will become an official part of the contract, to address the process the contractor will use to ensure full performance continues despite labor strikes. However, if a labor strike by the contractor’s employees impairs the contractor’s ability to satisfactorily perform the contract, the Government reserves the right to take over performance of the awarded contract. In such event, the services will be performed exclusively by AF or AF designated employees and not a mix of AF and non-striking contractor employees. Under such circumstances, and at the direction of the CO and designated representative, the contractor agrees to remove its non-striking force from the performance site and not to interfere in any way with Government performance. The contractor further agrees under such circumstances to permit the Government to use any essential contractor-furnished property.

2.8 Protection of Competition-Sensitive Information. In the performance of this contract, the contractor may access Government information in its G021, “Deficiency Report Tracking System”.

2.8.1 The contractor shall limit access of this information to contractor employees requiring access in order to perform this contract or to effectively manage its performance.

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2.8.2 The contractor shall obtain a written agreement from each employee working under this contract which states the employee will not disclose “competition-sensitive” information except to other contractor employees requiring access to the information for performance or management of this contract. The agreement shall continue in effect after completion, or termination, of this contract.

2.9 Meetings. Meetings may periodically be held between base personnel, CO and contractor management to discuss contract status. The contractor shall provide the appropriate representation for all Government meetings. See TE-4 for a minimum list of scheduled meetings.

2.10 Administration, Correspondence, Forms, Records, Files, and Documents.

2.10.1 Administration. The contractor shall perform all duties and tasks required of the privacy act monitors IAW AFI 33-332 and perform all duties and tasks required of the Freedom of Information Act (FOIA) Monitor

IAW DODR 5400.7.

2.10.1.1 The contractor shall type, coordinate, and obtain approval through FC for all temporary duty orders that are required in support of this PWS.

2.10.2 Correspondence. The contractor shall prepare all correspondence relating to the requirements in this PWS. The correspondence that is PWS-related consists of, but is not limited to, replies, requests for depot assistance, reports, and routine correspondence to the base/installation or other activities. Messages shall be prepared IAW AFMAN 33-326; correspondence to, or with Government agencies shall follow guidance in

AFH 33-337.

2.10.2.1 Copies of all PWS related correspondence shall be forwarded to the COR concurrent with their transmittal. The contractor shall identify qualified personnel to take receipt/notification of all classified information.

2.10.2.2 Any and all contractor documents (policies, procedures, special inspections, etc.) published and transmitted from the contractor’s home office to JBA-NAFW that affect or in any way influence maintenance functions at any Main Operating Base (MOB)/Deployed Operating Base (DOB) shall be serially controlled and dated. Copies of these documents shall also be provided to the CO.

2.10.2.3 The contractor shall use all applicable Government forms as prescribed in Government directives.

2.10.2.4 The contractor may use alternate forms in lieu of Government forms by submitting an example of the proposed alternate forms for review by COR and acceptance by the CO.

2.10.2.4.1 The contractor shall also publish an index of all alternate forms. Alternate forms shall comply with the intended effect or product contemplated by the Government form(s) and shall be numbered IAW AFI 33-360.

2.10.3 Records. All records, files, documents, and working papers provided by the Government and/or generated for the Government in the performance of this contract become and remain Government property.

2.10.3.1 The contractor shall be responsible for creating, maintaining, and disposing of all required records that are cited in this PWS or required by the provisions of a mandatory directive listed in TE-3.

2.10.3.2 The contractor shall maintain all records and dispose of files, documents and working papers IAW AFI 33-322, Records Management Program, and all other pertinent directives, as supplemented, through direction of the base records manager. Records disposal requirements can be obtained by visiting the following AF Portal web site; https://www.my.af.mil/afrims/afrims/afrims/rims.cfm .

2.10.3.3 All reports, records, files, documents, policies/operating instructions, and working papers shall be made available to the COR when requested.

http://www.my.af.mil/afrims/afrims/afrims/rims.cfm http://www.my.af.mil/afrims/afrims/afrims/rims.cfm

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2.10.3.4 If requested by the Government, the contractor shall provide any and all original records within five (5) working days of receipt of the request.

2.10.4 Records Manager. The contractor’s records manager shall perform all duties and tasks required of the Functional Area Records Manager (FARM) IAW AFI 33-322. For each operation, maintain files for Government records IAW AF 33 series instructions.

2.10.5 The contractor shall furnish all of the Government required reports and deliverables listed in Section C- 5 of this PWS, titled “Deliverables.”

2.10.5.1 Reports shall be provided electronically to the identified recipient in the format provided, in accordance with the stated frequency of delivery as outlined in Section C-5 of the PWS.

2.10.5.2 The Government shall have unlimited rights to use, duplicate or disclose such reports in whole or in part, in any manner and for any purpose whatsoever, and to permit others to do so.

2.10.6 Maintain Publications/Directives. The contractor shall maintain and update all regulations, manuals and other directives listed in TE-3 IAW AFI 33-360 and AFI 33-322. All T.O.’s shall be maintained and updated IAW AFPD 63-1 and T.O. 00-5-1-WA-1.

2.10.6.1 The contractor shall follow all applicable Government directives (to include those directives cited therein) listed in TE-3 coded mandatory.

2.10.6.2 With Chief COR approval, the contractor may deviate from directives utilizing the following procedures: 1) develop and keep current a published manual of contractor procedures, specifically delineating the contractor’s responsibilities and actions that deviate from the applicable Government directive(s); 2) comply with the intended effect or product contemplated; 3) numbered IAW AFI 33-360;

and 4) do not conflict with any portion of this PWS. Any disagreement between the parties on wording/interpretation shall be resolved between the contractor and CO.

2.10.6.2.1 Contractor procedures, including revisions that deviate from mandatory guidance listed in TE-3 shall be submitted through the COR to the CO for review and approval NLT 45 days prior to implementation.

2.10.6.2.2 Applicable Government directives shall be the basis for inspection and acceptance where contractor procedures have not been issued and approved.

2.10.7 The contractor shall manage T.O.’s by maintaining a master T.O. library, a master index of all T.O.’s using Enhanced Technical Information Management System (ETIMS), and distributing T.O.’s.

2.10.8 The contractor shall manage all applicable historical documentation files and maintain a historical file of all Air Force-generated TCTO’s.

2.10.9 Conventional Munitions Restricted Suspended (CMRS). The contractor will comply with all CMRS messages.

2.10.10 The Government has unlimited rights to use, duplicate or disclose such contractor procedures, in whole or part, in any manner and for any purpose whatsoever, and to permit others to do so.

2.11 Automated Data Processing (ADP) Input Tasks. The contractor shall perform all ADP input tasks IAW applicable T.O.s, policies, and/or regulations. The contractor shall utilize information systems as designated by the FC. Support and participate in surveys, studies and tests of systems upgrades and changes relating to computer hardware, software, information systems, etc.

2.12 Telephone Control Officer (TCO). The contractor shall appoint a TCO who will perform all duties and tasks required of the TCO IAW AFMAN 33-145.

JBA-NAFW MUNS PWS 15

2.13 Historical Report Monitor (HRM). The contractor shall perform all unit historical duties and tasks required of the HRM to meet the requirement of AFI 84-101 and provide a semi-annual report, or when directed, to the 316 WG Historian.

2.14 Defense Logistics Agency-Disposition Services (DLA-DS). The contractor shall provide personnel to receive or turn-in to DLA-DS upon obtaining authorization from the CO or designated Government representative to adjust all Government inventories and equipment items.

2.15 Foreign Object Damage (FOD)/ Dropped Object Prevention Program (DOPP).

2.15.1 The contractor shall develop and maintain an effective FOD and DOPP program IAW DAFI 21-

101. This program shall include, as a minimum, written objectives and an organizational structure that delineates responsibilities for FOD and Dropped Object Prevention and inspection throughout the work process. The purpose of the FOD procedures outlined below is to minimize the incidents of FOD to engines/accessories.

2.15.2 The contractor shall appoint an individual(s) to attend installation FOD meetings and assist with writing FOD reports.

2.15.3 Within 30 days after the discovery of a FOD incident, contractor shall provide to the CCOR and FC, a comprehensive investigative report of the incident together with the contractor’s plan to preclude recurrences.

2.16 Safety/Industrial Hygiene. The contractor shall establish an approved Safety and Health Plan/Program for employees compliant with the Occupational Safety and Health Act (OSHA) (Public Law 91-596) and the resulting OSHA Standards 29 Code of Federal Regulations (CFR) 1910 and 1926, including applicable DOD and AF safety guidelines required to protect Government resources. The contractor is responsible for maintaining a clean and safe worksite, which includes general custodial/grounds practices of cleaning trash and debris, in and around facilities and worksites, to ensure work areas are safe and clutter free.

2.16.1 The contractor shall comply with Air Force Occupational Safety and Health (AFOSH) Standards or AF safety program instructions only to the extent required to protect AF resources (facilities, equipment and AF personnel) and the general public. These AFIs are not to be considered as all inclusive; the contractor shall use all applicable references; i.e., OSHA and T.O.’s to perform the requirements of this PWS including the safety and health guidelines of DAFI 21-101, AFI 32-1064 and AFI 91-203.

2.16.1.1 The contractor upon being notified/advised and/or made aware of any employee OSHA concerns shall inform/brief the FC. This will ensure senior leadership is advised of the situation and afford the Government the opportunity to investigate, put in place corrective actions, and/or resolve the issue at hand, should the employee decide to pursue assistance through outside agencies.

2.16.1.2 Equally, the contractor shall advise the FC immediately regarding any reported/alleged incidents of discrimination or sexual harassment as soon as possible. However, if an incident occurs outside of normal business day hours, the contractor shall inform/brief the FC no later than the next business day morning. The intent is simply to make the FC aware of the occurrence; should the employee decide to pursue outside agency assistance.

2.16.2 The contractor shall implement a system that will promptly identify and report safety hazards and mishaps involving Air Force facilities, aircraft, or equipment to the appropriate FC and 316 WG Safety Office. The contractor shall assist the Safety Office in the investigation and reporting of such mishaps.

Mishap investigation and reporting of accidents involving only contractor employees shall be the responsibility of the contractor. The contractor shall immediately notify the FC, 316 WG Safety Office, and CO of any injury resulting in lost time or an on-the-job death of contractor employees. The 316 WG Safety staff will conduct work site visits of contractor operations to ensure AF facilities and equipment are used and maintained IAW AF safety standards. The contractor shall correct unsafe conditions/hazards identified during the visit and accomplish the functional manager hazard abatement responsibilities IAW AFI 91-203.

JBA-NAFW MUNS PWS 16

2.16.3 In the event of an accident/mishap, the contractor shall immediately notify the COR, take reasonable and prudent action to establish control of the accident/mishap scene, prevent further injuries to persons or damage to property, and preserve evidence until released by the accident/mishap investigative authority through the CCOR. The contractor shall provide an initial incident report within 24 hours of when Government assets (aircraft/equipment/facilities, etc.) have been damaged to the FC. A final report shall be provided as soon as possible upon assessing cause and corrective actions put in place to prevent reoccurrence.

2.16.4 If the Government elects to conduct an investigation of the accident/mishap, the contractor shall cooperate fully and assist Government personnel during the investigation. This may entail providing personnel on- or off-station as members of the investigation team.

2.16.5 Industrial Hygiene. The contractor shall establish an industrial hygiene program consistent with CFR Title 29 (1910). The contractor shall establish a personal exposure monitoring program to include but not be limited to air samples, noise dosimetry, and ionizing radiation dosimetry for employees. The contractor shall also establish and provide any biological monitoring programs required, provide training in and enforce the use of required personal protective equipment, and report to the CO any malfunctioning equipment requiring evaluations other than annual surveys.

2.16.6 The contractor shall provide data collection support to the local USAF Safety and Bioenvironmental Engineering Flight (BEF) offices as required for the preparation of all reports required for submission to local authorities and higher headquarters.

2.16.7 The contractor shall ensure employees have adequate safety, occupational, and radiological health education when engaged in activities involving Government facilities, personnel, aircraft, and/or equipment.

2.16.8 The contractor shall ensure all employees have the necessary Personal Protective Equipment (PPE) to perform job related tasks. PPE will be regularly inspected to ensure serviceability and cleanliness.

2.17 Environmental Management Plan. The contractor shall provide a complete environmental management plan to assure compliance with all environmental statutes and regulations. Copies of the plan shall be provided for approval to the CO and CES within 30 days after contract award and as change occurs throughout the life of the contract. The CO will have 30 days to review and comment or accept the plan. The plan shall include but not be limited to the following: 1) Personnel training on hazardous waste accumulation, transportation, and storage 2) Initial Accumulation Points management and training 3) Small spill cleanup and training to include Spill Response Plan and 4) Self-evaluation program that ensures compliance with all environmental statutes and regulations.

2.17.1 The contractor shall identify, in writing (including changes) to the CO, HAZMART, and CES, a Point of Contact (POC) for all environmental issues, as well as primary and alternate POCs for Initial Accumulation Points, by start of contract. Submit changes in writing to the host base Environmental Management (EM) as they occur.

2.17.2 The contractor shall comply with the Resource Conservation and Recovery Act (RCRA) and the JBA- NAFW Hazardous Waste Management Plan. Pursuant to the Resource Conservation and Recovery Act (RCRA), all substances that are considered to be “hazardous waste” shall be temporarily stockpiled in a designated location at or near the point of waste generation prior to their final disposal. A maximum of 55 gallons of hazardous waste or 1 quart of acutely hazardous waste may be accumulated at any one time. These locations are known as Initial Accumulation Points (IAP) under the JBA-NAFW Hazardous Waste Management Plan.

2.17.2.1 Hazardous waste and used oil accumulation and accumulation points shall require inspections by Government representatives as defined in the JBA-NAFW Hazardous Waste Management Plan.

2.17.2.2 Contractor shall be responsible for initiating corrective action for any discrepancies within 24 hours of identification.

JBA-…

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