Lifeguard Services Q and A.docx
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- Lifeguard Services at Patrick Space Force Base
- Solicitation number
- FA252127QB013
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This is a Questions and Answers document for the Lifeguard Services solicitation at Patrick Space Force Base (Solicitation Number FA252127QB013). The document does not specify substantive details regarding required products or services, response dates, award dates, pricing terms, or set-asides. Rather, it serves as a repository for clarifications and inquiries submitted by potential contractors regarding the solicitation requirements, with corresponding responses from the Department of the Air Force Space Command. To obtain the specific contractual requirements, interested parties should refer to the primary solicitation documents, including the Performance Work Statement (PWS), which outlines that contractors must provide all necessary personnel, uniforms, daily supervision, and non-personal services to perform lifeguard operations at the facility.
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Lifeguard Services
FA252126QB013
Q and A
1. (Workload exhibit, Mission Training Pool): the exhibit lists the Mission Training Pool at 1,300 to 2,600 hours per year but describes the schedule as "5 to 10 hrs/wk." At 5 to 10 hours per week, annual hours would be about 260 to 520. Please confirm whether the annual range of 1,300 to 2,600 hours is correct, or whether the weekly description is correct, so that all offerors price the same workload.
Answer: This is a typo error. For item #8 of the Workload Exhibit, Mission Training Pool, Mon – Fri, Jan – Dec, Minimum Quantity Hours of Service, the correct amount that should be listed is 25 hrs/wk. For the Maximum Quantity Hours of Service, the correct amount that should be listed is 50 hours per week.
Correction:
ITEM
NAME
| TIME RANGE |
| MINIMUM QUANTITY |
Hours of Service
MAXIMUM
QUANTITY
Hours of Service
| 8 |
| Lifeguard |
Mission Training Pool Mon – Fri Jan - Dec 25 hrs/wk 50 hrs/wk
2. For each lifeguard, how long does the Government take to process the background questionnaire, the driver's license, and the lifeguard, CPR/AED, and First Aid certifications, from the day we submit them to the day they are approved?
Answer: The Government will act upon initiating the background checks (Tier One) immediately upon being given the information needed for each individual. The average timeline for processing and receiving the report of clearance is two weeks. This is primarily contingent on the individuals completing the required forms accurately and completely and returning them to the Government as quickly as possible.
If the individual has Federal service in their work history, this will require an Installation Records Check (IRC). This background check can take up to four months.
The Contractor may pursue the Tier One background check at a civilian location if it is determined the report will be returned sooner than two weeks.
There is no processing of the driver’s license. If it current and the individual is 18 years of age or older, it will be accepted on the same business day received.
There is no processing of the CPR and First Aid certifications. When they are current and can be verified with the QR code and certification number present and issued by the American Red Cross (ARC) or YMCA, it will be accepted on the same business day received.
Per PWS 1.4.5, the Contractor shall petition the Government in writing when the training agency is other than the ARC or YMCA. The COR will submit the request to the Air Force Services Center in San Antonio, TX for review. A response may take up to one week. Approval will not be given if the training agency is not nationally recognized and meets the established standards provided in the ARC or YMCA programs.
3. If credentialing is backed up, are interim or temporary passes available?
Answer: The authorized option the Government may allow is Line of Sight Supervision (LOSS). This allows personnel with a completed clearance to work in the immediate (line of sight) area of the personnel who’s clearance has been initiated and not yet returned.
4. Can lifeguards complete Safety Plan training on site before their credentials arrive?
Answer: Yes.
5. How quickly will the COR approve the Certified Staff Roster and certifications (PWS 1.4.13) after we submit them? Does the same timeline apply to emergency substitutes?
Answer: Same day if submitted Monday to Friday during Government business hours, specifically 8:00 am to 5:00 pm, provided the criteria is met as explained in question #2. For weekends and Federal Holidays, the Contractor will be provided an emergency notification roster for situations like emergency substitutes. Pictures of the driver’s license, lifeguard, CPR/AED and first aid certifications may be texted to a person on this roster for same day approval, provided criteria is met. The Contractor shall ensure an email is sent to the COR with the same credentials and the updated Staff Certification Roster the next business day.
6. Technical Exhibit 3 shows far fewer hours than the staffing rules require. Which controls?
Answer: The hours stated in Technical Exhibit 3 are hours of operation – the hours the pool facility is open to the customer, including preparation and close down time. They are not hours of lifeguard service.
7. Do the pools operate seven days a week from 7:00 am to 6:00 pm (PWS 1.6.3), or only the days listed in Exhibit 3?
| Answer: Exhibit 3 is broken down into line items to identify specific services the Contractor may bill the Government for. The exhibit estimates the minimum and maximum number of hours that the service may be performed, within the ranges of days and months stated. |
| PWS 1.6.3. states the cumulative or overarching hours of performance between the two pools. |
| The routine operating days for each pool, defined as open for customers: |
| Community Recreation Pool – Tuesday to Sunday. |
| Mission Training Pool – Monday to Friday. |
The minimum and maximum hours of service (operation) may vary.
8. The Mission Pool line in Exhibit 3 shows "5 hrs/wk," but the annual total is 1,300 hours. Is it per day or per week?
Answer: Clarified in the answer to question #1.
9. Who furnishes the pool test kits, chemicals, rescue equipment, AED, first aid supplies, and uniforms?
| Answer: Pool test kits, chemicals, rescue equipment, AED, and first aid supplies are provided by the Government. |
| Uniforms are provided by the Contractor. |
10. Does Florida's pool rule require a certified pool operator on site?
| Answer: The answer provided was researched in Gemini Enterprise (AI). |
| Florida Certified Pool Operator (CPO) Requirements |
According to Florida Administrative Code (F.A.C.) Rule 64E-9.018, Florida law does not require a certified pool operator to be physically on site at all times during public pool operating hours.
Instead, the law mandates the following operational standards:
| Requirement |
| Details |
| Operator Availability |
| A certified pool operator must be "readily available" to the pool owner or meet on-site within 30 minutes of being contacted. |
| Inspection Frequency |
| The certified operator must personally visit and inspect the pool at least 3 times a week to check water chemistry, filtration, and safety equipment. |
| Logbook Maintenance |
| Written or electronic logs of these inspections and chemical readings must be maintained on-site for review by the Florida Department of Health. |
This requirement is managed by a separate service contract and the installation’s Civil Engineers and Bioenvironmental Engineers departments. Per the PWS, any deviation from required standards for the water chemistry, filtration and safety equipment will be immediately reported to the COR. The COR will in turn contact the applicable installation office to correct the deviation and in turn work with the Contractor regarding any adjustments required of the lifeguard services while the correction is being addressed.
11. Lifeguard breaks. The PWS requires a minimum 10-minute break for lifeguards. Because the Mission Training Pool and the Community Recreation Pool may be open at the same time, how does the Government expect break coverage to be provided? Is it acceptable to clear the water and close a pool for 10 minutes while its lifeguard takes a break, or must each pool remain open and staffed for the full operating hour?
| Answer: Per PWS 1.4.17, clearing the water or reducing patron zones of surveillance is acceptable to accommodate the break. Clearing the water shall not exceed 15 minutes. |
| At the Community Recreation Pool, reducing the pool surveillance zones from two to one will not reduce the minimum number of lifeguards required to perform surveillance. |
12. Lifeguard Supervisor (PWS 1.4.6). Must the Lifeguard Supervisor be a separate person on site, or may one of the on-duty lifeguards be designated as the supervisor, as PWS 1.4.6 appears to allow ("A lifeguard may be assigned both roles")? Because PWS 1.4.6 requires the supervisor to be stationed at the Community Recreation Pool whenever both pools are open, how does the Government expect break relief to be provided at the Mission Training Pool during those overlapping hours?
| Answer: Per PWS 1.4.6, a lifeguard may be assigned both roles provided the Supervisor responsibilities do not interfere with patron surveillance. |
| When the Supervisor is placed into rotation to perform surveillance, they are required to perform surveillance to the standard stated in the PWS. They may not be distracted to perform any other services. |
| Per PWS 1.4.17, clearing the water or reducing patron zones of surveillance is acceptable to accommodate the break. Clearing the water shall not exceed 15 minutes. |
At the Community Recreation Pool, reducing the pool surveillance zones from two to one will not reduce the minimum number of lifeguards required to perform surveillance.
| When the minimum of one lifeguard is scheduled at the Mission Training Pool (PWS 1.4.10), the lifeguard may require the swimmers to get out of the pool for a maximum of 15 minutes so they may take a break, e.g. eat something in the guard area, drink, mental break. If the lifeguard needs to use the restroom, they may close the pool area for a maximum of 15 minutes. |
| Per PWS 1.4.6, to be designated a Lifeguard Supervisor, the person shall have a minimum of 2 years or 500 hours service as a certified lifeguard. |
| Per Technical Exhibit #2, line item #2, the Contractor shall provide a record of verifiable employment and service hours in addition to the certification history required in Technical Exhibit #1, PRS #1. |
| More than one Lifeguard Supervisor may be identified on the Certified Staff Roster and is recommended to give the Contractor maximum flexibility to staff both pools with the minimum number of lifeguards and Lifeguard Supervisor required. |
13. Mission Training Pool staffing. Is a single lifeguard acceptable at the Mission Training Pool (one zone of surveillance, 20:1 ratio), with breaks covered by clearing the water, or does the Government expect a relief lifeguard so the pool stays open during the lifeguard's breaks, similar to a rotation at the Community Recreation Pool?
| Answer: Yes, a single lifeguard is acceptable at the Mission Training Pool when the ratio does not exceed 20:1, per PWS 1.4.10. |
| Per PWS 1.4.17, clearing the water or reducing patron zones of surveillance is acceptable to accommodate the break. Clearing the water shall not exceed 15 minutes. This is acceptable to the Government. |
| Closing the Mission Training Pool to accommodate the break when use of the restroom is required, is acceptable provided it does not exceed 15 minutes. |
| Per PWS 1.4.10, the minimum requirement at the Mission Training Pool is one lifeguard, at or below a ratio of 20:1. The Contractor may elect to staff more than one lifeguard to facilitate breaks. The Contractor shall staff more than one lifeguard at the Mission Training Pool when the ratio exceeds 20:1. |
14. Rotating relief. Would it be compliant for one supervisor or relief lifeguard to rotate between the two pools, relieving each pool's lifeguard for 10 minutes in turn, to meet the break requirement at both pools during overlapping hours?
| Answer: Yes, it would meet the standard required in the PWS to rotate the Lifeguard Supervisor or relief lifeguard between the two pools, provided a designated Lifeguard Supervisor is stationed at the Community Pool when both pools are open at the same time. |
| Per my response to question #12: More than one Lifeguard Supervisor may be identified on the Certified Staff Roster and is recommended to give the Contractor maximum flexibility to staff both pools with the minimum number of lifeguards and Lifeguard Supervisor required. |
15. PWS Section 1.4.10 requires sufficient lifeguards to provide unobstructed surveillance for each open zone while also maintaining no more than a 50:1 patron-to-lifeguard ratio at the Community Recreation Pool and a 20:1 ratio at the Mission Training Pool.
Please confirm that staffing must satisfy both requirements and that the Contractor is expected to provide whichever number of lifeguards is greater based on open surveillance zones and actual patron attendance.
Answer: I confirm the staffing must satisfy both requirements.
First and foremost, the Contractor is required to provide and maintain the minimum number of lifeguards.
Per PWS 1.4.10, a minimum of two lifeguards shall be on duty and at their station performing surveillance during open recreation swimming. The ratio cannot exceed 50 swimmers for every one lifeguard. The maximum occupancy of the Community Recreation Pool is lower than 100. Hence the minimum lifeguard requirement for this pool will always satisfy the 50:1 ratio required.
The third zone of patron surveillance is the splash pad area. This area does not require a minimum number of lifeguards. The two lifeguards performing surveillance of the pool may not be distracted nor leave their duty station without being immediately replaced by another lifeguard or clearing the pool.
The closure of a surveillance zone is permissible to accommodate required breaks. At the Community Recreation Pool, reducing the pool surveillance zones from two to one will not reduce the minimum number of lifeguards required to perform surveillance.
A minimum of one lifeguard shall be on duty at the Mission Training Pool. When the ratio exceeds 20:1, an additional lifeguard is required to perform surveillance.
16. Technical Exhibit 3 identifies Special Youth Programs at the Community Recreation Pool from June through August, with an estimated 78 to 130 hours annually.
Please provide additional details regarding the services required under this CLIN.
Specifically, please clarify whether the Contractor is only responsible for lifeguard/safety coverage during Government-operated youth programs or whether the Contractor is expected to provide swim instruction, programming, or any other services beyond normal lifeguard duties.
| Answer: The Special Youth Programs at the Community Recreation Pool are for the Patrick SFB Youth Center’s school age program summer camps. It is open recreation swimming only. The Youth Center is required to have a staff member at the pool during the time the camp (group) is there. |
| The Contractor is only responsible for lifeguard/safety coverage (surveillance). The Contractor will not be expected to provide swim instruction, programming, or any other services beyond the lifeguard duties required in the PWS. |
17. The PWS identifies the following two facilities:
• Fitness Center Mission Training Pool
• Outdoor Recreation Community Recreation Pool The Community Recreation Pool is described in the PWS as an approximately 82' x 58' L-shaped pool containing approximately 94,000 gallons, with three surveillance zones and a splash pad.
We have reviewed available installation mapping, Google Maps, and Google Earth imagery, but we have not been able to clearly identify an outdoor L-shaped pool and splash pad that correspond with the description in the PWS.
Please provide the following clarification:
a. The exact physical address and/or building number for the Fitness Center Mission Training Pool.
b. The exact physical address and/or building number for the Outdoor Recreation Community Recreation Pool.
c. Confirmation of which physical pool is the approximately 82' x 58' L-shaped Community Recreation Pool described in the PWS.
d. The exact location of the splash pad associated with the Community Recreation Pool.
e. If available, please provide a facility map, aerial image, site diagram, or other identifying information showing the location of both pools and the splash pad.
Answer:
a. The physical address of the Mission Training Pool is 1235 Atlas Avenue, Patrick SFB, FL 32925.
b. The physical address of the Community Recreation Pool is 1001 Jimmy Buffet Highway. The pool is immediately south of the Tides Collocated Club.
c. The pool located at 1001 Jimmy Buffet Highway is the L-shaped Community Pool.
d. and e.
Community Recreation Pool. Splash Pad
This is the most recent picture of the Community Recreation Pool on Google earth. The new pool is the same shape, but narrower. There is no longer a diving board. Jimmy Buffet Highway runs parallel to the bottom of this picture. The splash pad is located under the canopy.
Mission Training Pool.
Located on Patrick SFB. Jimmy Buffet Highway is seen on the right.
The distance between the two pool is approximately 1.6 miles driving distance.
18. What is the expected award date, given that funds are not yet available?
Answer: See PoP on CLIN Structure document
19. The CLIN structure shows a base period starting 1 November 2026. If award comes later, will the start date and the period of performance move with it?
Answer: Yes
20. How many days will the Government allow between award and the first day of performance? Will there be a phase-in period? The PWS acronym list includes "PIPO" (phase-in/phase-out), but no section describes it.
Answer: The Government will need to complete background checks before performance begins.
21. Can we submit personnel for base access and background checks before award, so they are cleared by the start date?
Answer: No
22. If the Government's processing delays keep us from staffing the pools by the start date, will that time be excused, so no deficiencies are recorded and no payment is deducted?
Answer: See new CLIN Structure
23. What do the asterisked holidays mean for each pool (PWS 1.6.2)?
Answer: The answer is provided in PWS 1.6.2
24. Please provide the Quality Assurance Surveillance Plan, including how payment deductions are calculated.
Answer: This information is provided in exhibit 1.
25. Is there a minimum guaranteed order under the IDIQ? Does the limitations-on-subcontracting clause (FAR 52.219-14) apply?
Answer: To be provided at time of award.
26. What deductions or price reductions apply when a lifeguard does not show up, or when a post is short-staffed? Please provide the schedule or formula (per missed hour, per day, or per month).
Answer: See updated CLIN Structure
27. How many deficiencies, over what period, trigger a cure notice? How long do we have to cure before termination for default is considered?
Answer: There is no predetermined threshold for the number of deficiencies or a specific time period that would automatically trigger issuance of a cure notice. The decision to issue a cure notice will be made on a case-by-case basis, considering the nature, severity, frequency, and overall impact of the deficiencies on contract performance.
Likewise, there is no fixed cure period established in advance. If a cure notice is issued, the Government will determine an appropriate cure period based on the circumstances at the time, including the type of deficiency and the actions required to remedy it. Continued failure to perform satisfactorily after notification may result in further contractual remedies, including consideration of termination for default, as determined by the Government.
28. Are there any liquidated damages in this contract? If so, what are they?
Answer: No
29. Is there an incumbent?
Answer: No image1.JPG image2.png
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