Atch2_MFWR PWS_Rev_A1.pdf

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UNCLASSIFIED

PERFORMANCE WORK STATEMENT (PWS)

FOR

NORAD AND USNORTHCOM J49

ADVISORY AND ASSISTANCE SERVICES (A&AS)

FLOODWATER RESCUE TRAINING

MEXICO, MULTIPLE LOCATIONS

30 May 2025

Rev A1

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REVISION HISTORY

Revision Description of Change Author Effective Date

Rev A PWS Solicitation N&NC J49 and SAIO 19 May 2025

Rev A1 Updates to Section 6, 9 and Appendix E.

N&NC J49 and SAIO 30 May 2025

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TABLE OF CONTENTS

1.0 DESCRIPTION OF SERVICES

2.0 ORGANIZATION BEING SUPPORTED

3.0 TRAINING LOCATIONS:

4.0 MISSION:

5.0 BACKGROUND:

6.0 OVERVIEW OF SERVICES REQUIRED:

7.0 CERTIFICATIONS:

8.0 SPECIFIC REQUIREMENTS:

9.0 COURSE SPECIFICATIONS

10.0 PERFORMANCE EVALUATION

11.0 GENERAL INFORMATION

12.0 QUALITY CONTROL

13.0 QUALITY ASSURANCE

14.0 REGULATORY COMPLIANCE

15.0 LANGUAGE PROFICIENCY

16.0 SECURITY REQUIREMENTS

17.0 PHYSICAL SECURITY

18.0 IDENTIFICATION OF CONTRACTOR EMPLOYEES/SUBCONTRACTORS

19.0 DATA RIGHTS

20.0 ORGANIZATIONAL CONFLICT OF INTEREST

21.0 TRANSITION PHASE-IN

APPENDIX A: PUBLICATIONS

APPENDIX B: ACRONYM LIST

APPENDIX C: DELIVERABLES AND PERFORMANCE REQUIREMENTS

APPENDIX D: PERFORMANCE REQUIREMENTS SUMMARY

APPENDIX E: EQUIPMENT LIST

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1.0 DESCRIPTION OF SERVICES

The NORAD & USNORTHCOM J49 Foreign Humanitarian Assistance (FHA) Program requires Floodwater Rescue Operations Level training, Technician Level training including boat handling, Watercraft Rescue Operations Training, Water Rescue Planning (ICS & SOP Development), Rope Rescue Operations, and Water Rescue Operations Train-the-Trainer, in Spanish, for Mexico’s flood response brigade members. The base of this requirement is four Floodwater Rescue Operations Trainings.

2.0 ORGANIZATION BEING SUPPORTED

NORAD & USNORTHCOM J49

250 VANDENBURG ST.

PETERSON AFB, CO 80914

3.0 TRAINING LOCATIONS:

Four locations for Operations – level training and one to two locations for Technician training will be released to the contractor.

Equipment shall be delivered to the four Operations training locations. Each location shall receive:

o Thirty-five individual personal protective equipment (PPE) sets (140 total).

o Six (6) or seven (7) team PPE sets (25 total).

o Five (5) or six boats (6) with motor (22 total).

o and Five (5) or six boats (6) without motor (22 total).

Specific training locations are outlined in Attachment 1.

4.0 MISSION:

The FHA Program plans, coordinates, and executes FHA to build Partner Nation (PN) capacity and partnerships to respond to shared threats in the sectors of Disaster Preparedness/Disaster Risk Reduction, Health, Basic Education, and Basic Infrastructure.

5.0 BACKGROUND:

USNORTHCOM is conducting this project in partnership with Mexico’s National Water Commission (CONAGUA). This project will provide eight Floodwater Rescue Operations Level trainings for approximately 140 responders, and two Technician Level training including boat handling for watercraft rescue for approximately thirty responders. The intent is to train brigade members with outdated or no flood response training to support rescue during large floods.

USNORTHCOM partners with the Government of Mexico to build capacity and capability in humanitarian assistance sectors, including in disaster response. Mexico’s CONAGUA is responsible for flood response in Mexico, including through twenty-two regional emergency response centers. This contract enables partnership between CONAGUA and USNORTHCOM to enable the regional emergency response centers to conduct and plan flood rescue operations by beginning, refreshing, and advancing responders’ flood rescue skills.

6.0 OVERVIEW OF SERVICES REQUIRED:

This contract will provide Floodwater Rescue Operations Level training and Technician Level training including boat handling for watercraft rescue (Technician training participants will first complete the Operations training). The training and equipment enable support to twenty-two regional response centers, which will each send 6-7 personnel to participate in Operations trainings.

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The intent is to train response brigade members with outdated or no flood response training to support rescue during large floods through Operations training, that includes introduction to Technician level skills. Approximately thirty brigade members will receive more advanced training to plan and execute water rescue, including in-water rescue and watercraft rescue.

The current expectation is that two(2) Operations courses will be taught in each of four regions, and two(2) Technician courses taught in one or two of the four locations. Trainings shall include a combination of classroom/theoretical training and practical application of floodwater rescue skills. Trainings shall also include validation of skills proficiency through practical application. The trainings shall also include training manuals that detail each National Fire Protection Association (NFPA) skill with adequate detail to enable refresher trainings and skills review. For example, a novice should be able to read and understand the information, without supplementary information from an instructor or expert. Training is for an audience assumed to have no training and therefore should include all necessary prerequisites to effectively participate in the respective level of training (however, all participants in Technician and other optional trainings will have completed the Operations training). This includes low angle rope rescue fundamental techniques required to meet the respective training level. Technician trained personnel should also receive training related to watercraft rescue. Courses shall be taught during different visits to Mexico with at least three weeks between subsequent trainings to enable the Mexican partner organization to support logistics requirements and integrate AAR lessons learned as required.

6.1 The contract shall:

6.1.1 Provide four (4) Floodwater/Swiftwater Operations courses (with introduction to Technician skills), one course at each of four locations.

6.1.2 Options for this contract will include additional Operations courses (with introduction to Technician skills), Technician courses (with introduction to boat handling techniques), an advanced watercraft rescue course, planning course tailored to water rescue technicians with ICS and SOP development, Operations level rope rescue course tailored to water rescue operations, and Water Rescue Operations Train-the Trainer course for the responders who have taken both the Operations and Technician level trainings.

6.1.3 The contractor will develop periods of instruction (POI) and other required training materials for classroom training of Operations and Technician Level training for instructors that aligns with National Fire Protection Association (NFPA) standards in the areas of Swiftwater/Floodwater Rescue, and in the areas of Rope Rescue as applicable.

6.1.4 Certification will be the responsibility of the Mexican government - not the contractor’s. POI translation into Spanish is required if materials are created in or adapted from English. The contractor will also provide course manuals to participants. Training materials shall be tailored to the Mexican context by removing specific references to U.S. organizations, laws and regulations, and disasters (disaster references shall be tailored) and instead including only references relevant to the Mexican context.

6.1.5 The contractor shall provide an opportunity for USNORTHCOM review of POIs in advance of trainings. All instruction shall avoid politically sensitive topics including U.S. and Mexico bilateral policy, sensitive current events, and examples related to race, sex, creed, etc.

6.1.6 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a reference of how to execute all NFPA skills at the level being taught. The trainings shall also include training manuals that detail each NFPA

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skill with adequate detail to enable refresher trainings and skills review. For example, a novice should be able to read and understand the information, without supplementary information from an instructor or expert.

6.1.7 The contractor shall purchase and deliver to each of the four Operations locations thirty-five sets of individual personal protective equipment (PPE) enabling individuals to conduct water rescue for a total of 140 sets. The contractor shall purchase and deliver to each of the four Operations locations at least five and no more than six inflatable boats without motors for a total of 22. The contractor shall purchase and deliver to each of the four Operations locations at least five and no more than six inflatable boats with motors for a total of 22. The contractor shall also purchase and deliver at least six and no more than seven sets of team personal protective equipment to each of the four Operations locations for a total of 25 sets. See Appendix E for specifics.

6.1.8 The project will provide a small amount of materials as training aids in addition to the equipment. Contractor shall supply a limited amount of materials (training aids and equipment) required to achieve hands-on training that are not included in the equipment purchase in Appendix E. This may include small tools, consumable items, and hardware items/materials used for obstacle and other training aid preparation.

6.1.9 Trainings shall include end-to-end teaching and practical application of all skills, with participants able to demonstrate their execution by the course’s end. Participants will be assumed to be starting with no prior training or experience, except the ability to swim (participants in Technician-level and other optional trainings will have participated in the Operations training provided under this contract).

7.0 CERTIFICATIONS:

7.1 All instructors shall be certified at the NFPA Technician level in Swiftwater or Floodwater rescue and have demonstrated evidence of training conducted at the Technician level in Floodwater or Swiftwater rescue.

7.2 Rope rescue instructors shall be certified at the NFPA Technician level in Rope Rescue and have demonstrated evidence of training conducted at the Technician level in Rope Rescue.

7.3 Planning course instructors shall have evidence of completion of at least Incident Command System level 100 and 200 training, and evidence of instruction in the Incident Command System and Water Rescue incident planning.

8.0 SPECIFIC REQUIREMENTS:

8.1 REQUIREMENT 1: PROVISION OF FLOODWATER/SWIFTWATER RESCUE

TRAINING

8.1.1 The contractor shall provide all labor, training materials, supplies, transportation, and all other items and/or non-personnel services necessary to complete eight Operations courses (two in each of four regions) and two Technician courses at one or two locations.

8.1.2 Prepare training materials in Spanish for each of the courses with specifications detailed below.

8.1.2.1 Tailor training materials to the Mexican context by removing specific references to U.S. organizations, laws and regulations, and tailoring disasters examples and instead include only references relevant to the Mexican context, while still meeting

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training standards. Present and discuss the draft schedule and training materials during conference calls with Department of Defense (DOD) representatives.

8.1.3 Prepare training manuals in Spanish for the classes, 25 per Operations course, and twenty per Technician course (includes training materials for expected number of participants and additional 5 sets).

8.1.4 Ship or deliver the training manuals to each of the training sites in Mexico prior to the beginning of each class. Travel to and from the training sites (one day travel time each way for each class with additional day for setup if required).

8.1.5 Coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

8.1.6 Conduct the courses in Mexico.

8.1.7 Prepare and send reports to the COR, including monthly activity and financial reports, for each course a one-page post-class after action report, and final AAR after the completion of all courses (reports shall be submitted in English using Microsoft Office software within time frames stipulated in the contract schedule).

8.1.8 Provide a small amount of materials as training aids and some equipment. Contractor supplies a limited amount of materials (training aids and equipment) required to achieve hands-on training that are not included in the equipment delivered by the contractor. This may include small tools, consumable items, and hardware items/materials used for obstacle and other training aid construction. Deliver additional training materials and aids before the beginning of each course, as required.

9.0 COURSE SPECIFICATIONS

The contractor shall conduct the following trainings (two distinct courses) with the specifications detailed below.

9.1.1 Water Rescue Operations + Technician Fundamentals Training

9.1.1.1 Water rescue training shall include four trainings, each taking place over forty hours with twenty participants. The contract includes an option for an additional four trainings.

9.1.1.2 Training shall enable participants to acquire the knowledge and skills to support Technician level Floodwater/ Swiftwater operations to respond to floods and incidents and accidents in rivers, lakes, and dams, as well as techniques for non-entry rescue and fundamentals of entry rescue. Additionally, students receive the fundamentals of boat handling and rope rescue.

9.1.1.3 Content shall include all Floodwater/Swiftwater Rescue Operations Level NFPA 1006 standard training requirements and introduce Technician-level concepts.

9.1.1.4 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all NFPA skills at the level being taught.

9.1.1.5 The training audience will include flood response brigade members.

Candidates will have the ability to swim. Candidates may have some experience in water rescue but should be assumed to be starting from zero experience.

9.1.1.6 The equipment delivered by the contractor will be available for the training (Appendix E).

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9.1.1.7 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river, and space for land drills. Contractor shall coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.1.8 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the equipment list (Appendix E).

9.1.2 Water Rescue Technician & Watercraft Training (Option)

9.1.2.1 Water rescue training shall include two trainings, each taking place over forty hours with fifteen participants. The contract includes an option that includes both of the two Technician trainings.

9.1.2.2 Training shall enable participants to acquire the knowledge and skills to develop action plans to respond to floods and incidents and accidents in rivers, lakes, and dams, as well as techniques for entry rescue including watercraft rescue and boat handling techniques.

9.1.2.3 Content shall include all Floodwater Rescue Technician Level NFPA 1006 standard training requirements.

9.1.2.4 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all NFPA skills at the level being taught.

9.1.2.5 The training audience will include flood response brigade members.

Candidates will complete the Operations/Technician Fundamentals course provided under this contract.

9.1.2.6 The equipment delivered by the contractor will be available for the training (Appendix E).

9.1.2.7 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river, and space for land drills. Contractor shall coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.2.8 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the equipment list in Appendix E.

9.1.3 Water Rescue Planner, Incident Command System (ICS) + SOP Development (2 Options)

9.1.3.1 Each water rescue planner training shall take place over forty hours with twenty participants. The contract includes an option for each of two trainings.

9.1.3.2 Training shall provide functional understanding of Incident Command System levels 100 and 200, their principles and application, application of ICS to a Swiftwater/Floodwater rescue incident, review of action plans development, and workshop on development of Standard Operating Procedures for water rescue based on ICS principles.

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9.1.3.3 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all skills at the level being taught.

9.1.3.4 The training audience will include flood response brigade members. Candidates will complete the Operations/Technician Fundamentals course and Water Rescue Technician / Watercraft Training provided under this contract.

9.1.3.5 Equipment in the list included in APPENDIX E will be provided by the contractor and available for the course.

9.1.3.6 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river (if required), and space for land drills (if required). Contractor shall coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.3.7 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the Appendix E equipment

9.1.4 Swiftwater Watercraft Operations Course (2 Options)

9.1.4.1 Each Swiftwater watercraft operations course shall take place over forty hours and will include approximately fifteen participants. There is an option for each of two courses.

9.1.4.2 Instruction shall be given on Swiftwater/Floodwater watercraft operations including water dynamics and hazards recognition, identifying contamination and decontamination procedures, boat handling, boat inspections and maintenance, rope skills, self-rescue, rescue techniques and victim transport, and introduction to watercraft procedures development.

9.1.4.3 Instruction shall include instruction and practice of all Swiftwater/Floodwater Watercraft Operations knowledge and skills in NFPA 1670, Ch 21, from sec 21.3.1 through 21.3.5.

9.1.4.4 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all NFPA skills at the level being taught.

9.1.4.5 The training audience will include flood response brigade members. Candidates will complete the Operations/Technician Fundamentals course and Water Rescue Technician and Watercraft Training provided under this contract.

9.1.4.6 Equipment in the list included in APPENDIX E will be provided by the contractor and available for the course.

9.1.4.7 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river, and space for land drills. Contractor shall coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.4.8 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the Appendix E equipment.

9.1.5 Rope Rescue Operations (2 Options)

9.1.5.1 Rope rescue operations course shall take place over forty hours with fifteen participants. There is an option for each of two courses.

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9.1.5.2 Participants shall be provided instruction on Rope Rescue Operations knowledge and skills including safety, PPE and equipment selection, knots, anchors, belay techniques, mechanical advantage, raising and lowering systems, ascending and rappelling, high-line systems set up, patient packaging, construction of single and multiple point anchor systems, fixed rope systems, litter tending, compound mechanical advantage systems, and problem solving, and selection and practice of common systems used in water rescue.

9.1.5.3 Course shall include theory and practice on all Rope Rescue Operations knowledge and skills in NFPA 1006, Ch 5, sec 5.2.1 through 5.2.24.

9.1.5.4 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all NFPA skills at the level being taught.

9.1.5.5 The training audience will include flood response brigade members.

Candidates will complete the Operations/Technician Fundamentals course and Water Rescue Technician and Watercraft Training provided under this contract.

9.1.5.6 PPE in the list included in APPENDIX E will be provided by the contractor and available for the course.

9.1.5.7 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river, and space for land drills. Contractor shall coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.5.8 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the Appendix E equipment.

9.1.6 Operations Train-the-Trainer (Option)

9.1.6.1 Course instruction provided to twenty personnel on providing an Operations-level Swiftwater/Floodwater course as instructors.

9.1.6.2 Participants shall be provided refresher instruction on all Operations knowledge and skills, theory on teaching adult learners, theory and practice of module development, and teachbacks. Operations review shall include knowledge and skills to provide support to Technicians in Floodwater/ Swiftwater Operations to respond to floods and incidents and accidents in rivers, lakes, and dams, as well as techniques for non-entry rescue and fundamentals of entry rescue, as well as fundamentals of boat handling and rope rescue.

9.1.6.3 Course manuals shall be created for participants that include detailed descriptions of all skills taught. Participants should be able to use it as a complete reference of how to execute all NFPA skills at the Operations level. This manual will provide a basis for the participants to be able to teach future courses.

9.1.6.4 The training audience will include flood response brigade members. Candidates will complete the Operations/Technician Fundamentals course and Water Rescue Technician and Watercraft Training provided under this contract.

9.1.6.5 Equipment in the list included in APPENDIX E will be provided by the contractor and available for the course.

9.1.6.6 Mexican partners will provide adequate facilities that include a classroom space, practical training range with a river, and space for land drills. Contractor shall

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coordinate with CONAGUA, with USNORTHCOM as the intermediary, for course logistics of set up and execution.

9.1.6.7 Instructors shall provide training materials as required: Training aids, flipchart/dry erase board, markers, and other equipment and supplies necessary for instruction that is not included in the Appendix E equipment.

9.2 REQUIREMENT 2: EQUIPMENT PURCHASE AND DELIVERY

The contractor shall be responsible for the procurement, transportation, and delivery of new fully functioning equipment as requested in Appendix E. The contractor shall transport and deliver the equipment to each of the four training locations as detailed below, including meeting customs requirements for entry into Mexico if applicable. If substitutions are required, the contractor shall coordinate with the Contracting Officer Representative (COR) to determine suitability, ensure items meet local regulations, and adhere to Defense Security Cooperation Agency, Security Assistance Management Manual, Ch 12 (SAMM Ch 12). The contractor will be responsible for all equipment damaged during transport and installation and will ensure equipment functions at 100% following delivery. A list of equipment that will be provided is included in the solicitation (APPENDIX E).

9.3 The contractor shall provide materials on usage and sustainment for users including needed updates, warranty information, troubleshooting, information on contacting manufacturer, and translated manuals, in Spanish.

9.4 The contractor shall purchase and deliver to each of the four Operations locations thirty-five sets of individual personal protective equipment (PPE) enabling individuals to conduct water rescue for a total of 140 sets. The contractor shall purchase and deliver to each of the four Operations locations at least five and no more than six inflatable boats without motors for a total of 22. The contractor shall purchase and deliver to each of the four Operations locations at least five and no more than six inflatable boats with motors for a total of 22. The contractor shall also purchase and deliver at least six and no more than seven sets of team personal protective equipment to each of the four Operations locations for a total of 25 sets.

See Appendix E for specifics.

9.5 The contractor shall ensure placement of USNORTHCOM Humanitarian Assistance Program logo, through placement of stickers, paint or any permanent mean into each piece of equipment, item or supply. USNORTHCOM will provide stickers. This program branding doesn’t apply to delivered expendables items.

9.6 REQUIREMENT 3: REQUIRED PERIODIC REPORTS, BRIEFINGS,

AND MEETINGS

Post-Award Conference or Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity in accordance with FAR Subpart 42.5. The CO, COR, and other government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the CO and/or COR will apprise the Contractor of how the government views the Contractor's performance, and the Contractor will apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government and

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may be conducted by telephone or other electronic means at the Government’s discretion.

10.0 PERFORMANCE EVALUATION

Contractor performance is subject to Government surveillance to ensure PWS compliance. The Contractor shall comply with the following:

10.1 Access

The Contractor shall permit the CO, COR or authorized government representatives’ access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, Contracting Officer’s Representatives (CORs), state, federal, and other designated personnel in the performance of their official duties. The Contractor shall provide access as soon as possible, but not to exceed one (1) workday after the request.

10.2 Non-conformance

The Contractor shall identify root causes of non-conformances and shall control them through analysis, corrective actions, and preventive actions. The Contractor shall focus on eliminating the cause to prevent reoccurrence. The Contractor shall maintain records of non-conformities and actions taken. The Contractor shall correct and provide responses to all Government-identified non-conformances in accordance with (IAW) time frames specified by the CO. There are two types of non-conformances: Minor and Major.

10.3 Minor Non-conformance.

A Minor Non-conformance is a non-conformance, which by itself does not adversely impact mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Minor Non-conformance does not normally increase risk to the Government. Minor Non-conformances are typically low risk and are communicated through a Corrective Action Request (CAR) notice. First notices are issued for any identified non-conformance, second notices are issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a non-conformance notification (first or second notice), the Contractor shall complete applicable sections and return it to the CO within time constraints directed by the CO in the notice. A formal corrective action plan may not be required for minor CAR notices.

10.4 Major Non-conformance.

A Major Non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and equipment, performance (quality), schedule (delivery), or cost. A Major Non-conformance may also be a significant number of recurring non-conformances, which is an indication of inadequate preventive measures or actions and lowers the Government’s confidence that the Contractor can provide quality services on time and within costs. The CO will communicate Major Non-conformances using the CAR notice and will include a suspense date for the Contractor’s Corrective Action Plan. As a minimum, the Contractor’s Corrective Action Plan shall address:

Actions taken to fix the immediate problem

Root cause analysis of the problem to determine cause

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Corrective action on the cause of the problem

Actions taken to prevent recurrence

11.0 GENERAL INFORMATION

12.0 QUALITY CONTROL

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirements of the contract. An electronic copy of a comprehensive written Quality Control Plan (QCP) shall be delivered to the COR within 7 days after contract award, and within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

13.0 QUALITY ASSURANCE

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

14.0 REGULATORY COMPLIANCE

The contractor is responsible for complying with all federal, business, state, and local laws applicable to their operations. Contractor bears the responsibility to validate other partners (including subcontractors, if applicable) also adhere to all applicable regulations.

15.0 LANGUAGE PROFICIENCY

All Courses shall be taught in Spanish. The contractor and/or subcontractor performing work under this contract shall understand, write, and speak in Spanish. The trainer(s) must have full professional or primary spoken fluency and full professional or primary written fluency in Spanish to execute the requirements of this PWS at no additional costs to the Government.

16.0 SECURITY REQUIREMENTS

Special consideration shall be given to security challenges in Mexico when sharing information on contract activities. The contractor is responsible for ensuring contractor and any subcontractors obtain appropriate clearances required for the work performed. The contractor shall comply with all travel requirements of the State Department, Department of Defense, and U.S. Embassy and relevant offices.

16.1 Operations Security (OPSEC)

The Contractor shall adhere to Operations Security (OPSEC) guidance: Be familiar with the organization’s Critical Information and Indicator List (CIIL) and OPSEC Plan (if applicable).

Protect critical and sensitive information from disclosure. The Government will provide the CIIL, OPSEC Plan, and AFI 10-701, OPSEC, to include conducting initial OPSEC training by

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the OPSEC PM/Signature Manager within (per the AFI, this is not to exceed 90 days but may be sooner to fit your needs) of contract award.

16.2 Controlled Unclassified Information (CUI):

The Contractor shall safeguard all information provided and marked as CUI via this contract IAW DoD Instruction (DoDI) 5200.48, Controlled Unclassified Information (CUI). If the Contractor generates any CUI information, it shall protect and disseminate that information per the controls required by DoDI 5200.48. The Contractor shall monitor CUI for aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information. The Contractor shall immediately report the potential classification of aggregated or compiled CUI to the CO and the COR.

17.0 PHYSICAL SECURITY

The contractor is responsible for safeguarding and returning all assets at the completion of project should contractor need access to government sourced equipment, intellectual property, and/or materials. The contractor is responsible for ensuring the safety of instructors, participants, and personnel supporting the training and shall adhere to safety requirements and applicable standards for conducting all trainings and other activities of this PWS.

18.0 IDENTIFICATION OF CONTRACTOR EMPLOYEES/SUBCONTRACTORS

The contractor shall identify all contract personnel whose interactions may not immediately indicate their contractor status to avoid creating an impression to the public that they are Government Officials. The contractor shall ensure all documents and/or products are suitably marked as contractor products and contractor participation is appropriately disclosed.

19.0 DATA RIGHTS

The Government has unlimited rights to all documents/material produced under this contract.

All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the COR. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

20.0 ORGANIZATIONAL CONFLICT OF INTEREST

Contractor and subcontractor personnel performing work under this contract may be part of existing engagements, receive, have access to/or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), which may create a current or subsequent Organizational Conflict of Interest (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the COR in writing whenever such access or participation may result in any actual or potential OCI and shall promptly submit a plan to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the COR. In the event the COR unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the COR may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

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21.0 TRANSITION PHASE-IN

The Contractor shall apply industry standards and reasonable due diligence to ensure Contractor employees providing services on this contract do not pose a threat to the health, safety, security, general well-being or operational mission of the Government’s or training recipient’s facilities and their populations.

21.1 The Contractor shall cooperate with the Contracting Officer Representative (COR) to ensure a smooth and orderly transition. Identify any conflicts to the Contracting Officer

(CO).

21.2 GOVERNMENT FURNISHED PROPERTY (GFP)

21.2.1 HARDWARE

None.

21.2.2 SOFTWARE

None.

21.3 GOVERNMENT FURNISHED INFORMATION

Government personnel will provide technical input, answer questions, review/approve completed work, review/approve training schedule, training materials, and equipment lists, and provide feedback regarding the Contractor efforts. The Contracting Officer Representative (COR) will be the primary source of technical guidance for this contract. Copies of reference materials cited in the PWS paragraph, subparagraphs, and Appendix will be provided to the Contractor.

ATTACHMENTS:

1. Delivery Locations

UNCLASSIFIED

APPENDIX A: PUBLICATIONS

Publications, forms, memorandums, and policy letters that apply to the TO are listed below. The contractor can access unclassified forms and publications on the Internet at: https://www.e-publishing.af.mil/ the Joint Travel Regulation (JTR) website at https://www.defensetravel.dod.mil/site/travelreg.cfm and the Federal Acquisition Regulation website at https://www.acquisition.gov/browse/index/far

The publications listed in this section are generally referenced in the PWS. The Directive/Guidance (D/G) column indicates the extent of contractor compliance with the publication that is prescribed by the PWS. A “D” in the column means the publication is a “directive publication,” that requires mandatory compliance by the Contractor. A “G” in the column means the publication is a “guidance publication.” These publications provide guidance for the contractor to perform particular tasks or operations in a manner compatible with Air Force procedures. However, the contractor is required to comply with the intent of the publication.

Additionally any procedures developed by the contractor shall be compatible with the intent of the “G” publications. *D/G stands for Directive and/or Guidance

Regardless of the date listed for the publications below, the contractor is responsible for complying with or utilizing the latest versions of the publications listed, throughout the life of the TO.

*D/G Document

Number

Document

Title Date

D FAR 48 CFR 1 Federal Acquisition Regulation 16 Mar 2023

G DoDI 2000.16 DoD Antiterrorism (AT) Standards 22 Feb 2022

D JTR Joint Travel Regulation 01 Mar 2023

D DoDI 5132.14 Assessment, Monitoring, and Evaluation Policy for the Security Cooperation Enterprise

13 Jan 2017

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

*D/G Document

Number

Document

Title Date

G SAMM Ch 12 Defense Security Cooperation Agency, Security Assistance Management Manual, Ch 12

7 June 2019

APPENDIX B: ACRONYM LIST

Acronym Description

CFR Code of Federal Regulations

CO Contracting Officer

COR Contracting Officer Representative

CONAGUA National Water Commission (Comision Nacional de Agua)

DFARS Defense Federal Acquisition Regulation Supplement

D/G Directive/Guidance

DOD Department of Defense

DoDI Department of Defense Instruction

FAR Federal Acquisition Regulation

FHA Foreign Humanitarian Assistance

JTR Joint Travel Regulations

NFPA National Fire Protection Association

O&M Operations and Maintenance

OCI Organizational Conflict of Interest

ODC Office of Defense Coordination

PN Partner Nation

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

Acronym Description

POC Point of Contact

POI Period of Instruction

PPE Personal Protective Equipment

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QC Quality Control

QCP Quality Control Program

APPENDIX C: DELIVERABLES AND PERFORMANCE REQUIREMENTS

Deliverable Frequency Medium/Format Submit To

Prepare draft schedule Within 2 weeks of award

Electronic copy Christine.n.myers5.ci v@mail.mil

Prepare training materials, POIs & certificates of attendance

1 month prior to scheduled training

Electronic copy, editable

Christine.n.myers5.ci v@mail.mil

Prepare course manuals 1 month prior to scheduled training

Electronic copy, editable

Present & discuss the schedule, training materials, POIs, training manuals, and certificates of attendance

3 weeks prior to scheduled training

Electronic copy, editable

Christine.n.myers5.ci v@mail.mil

Revise schedule, training materials, training manuals, and certificates of attendance based on discussions

10 days prior to scheduled trainings

Electronic copy for customer and physical and electronic copies for training audience

Christine.n.myers5.ci v@mail.mil

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

Deliverable Frequency Medium/Format Submit To

Print & ship /carry training materials and manuals to training sites

Prior to scheduled training

Electronic copy for customer and physical and electronic copies for training audience

Travel to and from training sites Arrival on time for scheduled training;

departure after training completion

Conduct courses at four locations in Mexico

Conduct courses as scheduled

In-person instruction

Create planned equipment proposal

Prior to equipment purchase

Electronic copy

Present & discuss the equipment list

Within two months of contract award

Virtual meeting Christine.n.myers5.ci

Revise equipment list based on discussions

Within two months of contract award

Electronic copy Christine.n.myers5.ci

Purchase equipment Within two months of contract award

Equipment

Deliver equipment to four locations in Mexico

Within two months of equipment purchase and prior to scheduled courses

Equipment

Monthly activity, project status, and financial report

NLT 2359 MST

on the 1st of each month

Electronic copy Christine.n.myers5.ci v@mail.mil;

Post class AAR Within 10 days of completed course

Electronic copy

Christine.n.myers5.ci

Final AAR Within 30 days of completion of last course

Electronic copy Christine.n.myers5.ci

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

Deliverable Frequency Medium/Format Submit To

QCP Within 7 days of award

Electronic copy

APPENDIX D: PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items.

Performance Objective Standard Performance Threshold

Method of Surveillance

(SS-1) Prepare draft schedule Contractor provided draft schedule on time & updates as needed

Draft schedule presented within 2 weeks of contract award, and updates within one week of receiving feedback.

One week deviation allowed for draft schedule and updates.

100% Inspection

COR

verifies receipt

(SS-2) Prepare training materials & certificates

Contractor provided draft training materials in fluent Spanish, on time, with appropriate content

POIs and manuals presented one month before scheduled course.

Two-week deviation allowed.

100% Inspection

COR

verifies receipt

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

(SS-3) Present & discuss the schedule, training materials and certificates

Contractor sent materials, presented and discussed with NC & COR

Meet with government at least three weeks before scheduled course. 1 week deviation allowed.

100% Inspection

COR

confirms meeting held

(SS-4) Revise schedule, training materials and certificates based on discussions

Contractor revised materials and addressed all issues raised during discussions

Government feedback integrated into POIs and manuals within 2 weeks of receiving feedback.

Deviation allowed until 10 days prior to scheduled training start.

100% Inspection

COR

verifies feedback integrated

(SS-5) Print & ship training materials to training sites

Contractor shipped an adequate number of manuals and any required training aids to each site before each class started

This criteria is met if the required number of manuals and all training aids are on site at the scheduled course start.

No deviation allowed since course materials are mission essential.

100% Inspection

COR

verifies training begins on time with all requirements including materials

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

(SS-6) Travel to and from training sites

Contract instructors traveled to training sites, arrived on time before classes started, and departed promptly after classes ended

Instructors arrive before the class start, and with adequate time to prepare the course site and materials to begin the course on schedule. Two hours deviation is allowed (course can start two hours late) to account for unanticipated challenges.

100% Inspection

COR

verifies training begins on time with all requirements including materials

COR

approves travel plan before travel as part of travel coordination to meet

NNC travel requirements

(SS-7) Conduct classes at four locations in Mexico

Contractor conducted 4 classes at 4 sites with qualified bilingual instructors

Contractor must conduct all contracted courses.

100% Inspection

COR verifies execution through field reports &

AAR

(SS-8) Create planned equipment proposal

Contractor submitted equipment meeting specifications of the contract within two months of contract award

Contractor submits equipment meeting specifications of the contract within two months of contract award. An additional two weeks are allowed to account for unanticipated challenges.

100% Inspection

COR verifies receipt

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

(SS-9) Present & discuss the equipment list

Contractor presented equipment list within two months of contract award

Contractor meets with Government to discuss equipment proposal within two months of contract award. An additional two weeks are allowed to account for unanticipated challenges.

100% Inspection

COR

confirms meeting held

(SS-10) Revise equipment list based on discussions

Contractor made modifications based on government feedback within two weeks of government meeting

Contractor made modifications based on government feedback within two weeks of government meeting. An additional week is allowed to account for unanticipated challenges.

100% Inspection

COR

verifies feedback integrated

(SS-9) Purchase equipment Equipment purchased that is new and matches proposed equipment list with revisions within two months of contract award

Equipment purchased that is new and matches proposed equipment list with revisions within two months of contract award. An additional one month is allowed to account for unanticipated challenges.

100% Inspection

COR receives update on equipment purchase

(SS-10) Deliver equipment to four locations in Mexico

Equipment delivered to CONAGUA in four regions and arrival and functionality verified within two months of purchase

Equipment delivered to CONAGUA in four regions and arrival and functionality verified within two months of purchase. Contractor coordinates with Government to receive verification of functionality. An additional 2 months allowed for unforeseen customs delays only.

Equipment must arrive before the beginning of the course.

100% Inspection

COR receives update on equipment delivery and coordination with Contractor on verification

UNCLASSIFIED

PERFORMANCE WORK STATEMENT

(SS-11) Prepare reports (monthly activity and financial, post class AARs, final AAR )

Contractor provided accurate reports on time

Monthly reports delivered by NLT 2359 MST on the 1st of each month. One week deviation allowed. Post class AAR delivered within 10 days of course completion. Final AAR delivered within 30 days of completion of final course.

100% Inspection

COR

confirms

AAR report receipt through course CLIN invoice approval and receipt of other reports

(SS-12) Prepare QCP Contractor provides QCP within 7 days of award

Contractor provides QCP within 7 days of award.

Two working days deviation allowed.

100% Inspection

CO receives

QCP

APPENDIX E: EQUIPMENT LIST

21.4 Team PPE: 25 Sets shall be procured and delivered to four locations according to paragraph 9.2, Requirement 2 Equipment purchase and delivery. The quantity for each equipment item below is the quantity required PER SET of Team PPE. According to PWS 9.4 “The contractor shall … purchase and deliver at least six and no more than seven sets of team personal protective equipment to each of the four Operations locations for a total of 25 sets.”

Spine Board M

OBI 1A6A or equivalent

1 Spine board with safety belts, flotable and x-ray translucent. 72"X18"X2", 17lbs, load bearing 350lbs., FDA, CE, and ISO 9001 certified

Stokes basket - CMC traverse advantage plastic stretcher or equivalent

Weight: 29 lb (13.2 kg) Dimensions: 85 x 23.5 x 7.5 in (216 x 60 x 19 cm)

UNCLASSIFIED

Internal stainless steel frame, high density polyethylene shell, smooth bottom surface for sliding. Second rail for tying the patient and cutouts for litttery carrying. Strat load attachment points inside frame rails.

Load Rating: 11.1 kN (2,500 lbf). UL certified to the NFPA 2500(1983) standard

Full body rescue harness, NFPA Cl III, lg - Petzl AVAO® Bod Full Body Harness or equivalent https://shopmtn.com/products/petzl-harness-avao-bod?variant=29254304366670&currency=USD&utm_medi um=product_sync&utm_source=google&utm_content=sag _organic&utm_campaign=sag_organic&gad_source=1&gcl id=Cj0KCQjwmt24BhDPARIsAJFYKk1BMj-2i3EXOg- AuSMz2I3blXhPWQVd-h5JIYUQiPQwBsq7pjrCDNMaAgmtEALw_wcB

1 NFPA Class III, ANSI Z359.11, CSA Z259.10 Ventral Attachment Point: Attachment for a descender or positioning lanyard for use in single mode Lateral Attachment Points: Attachment for a positioning lanyard for use in double mode Sternal Attachment Point: Fall arrest system attachment Dorsal Attachment…