Exhibit J - Digital Accessibility Requirements .docx

Exhibit J - Digital Accessibility Requirements is a document outlining digital accessibility standards for the Client Activity Tracking System three-year agreement with the State of California. The document establishes mandatory accessibility requirements that the system must meet to ensure compliance with applicable federal and state accessibility laws and regulations. The requirements apply to all digital components, interfaces, and functionalities of the tracking system that will be used by state employees, clients, and other authorized users throughout the contract term.

The digital accessibility requirements mandate that the system comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards at minimum, ensuring compatibility with assistive technologies and accessibility for users with disabilities. The contractor must implement accessible design principles throughout the system development and maintenance phases, including providing alternative text for images, keyboard navigation capabilities, color contrast compliance, and screen reader compatibility. The contractor is responsible for conducting accessibility testing and remediation, maintaining compliance throughout the three-year contract term, and providing accessibility documentation and training to state personnel. Non-compliance with these accessibility standards may result in contract penalties or termination, making adherence to these requirements a critical component of successful contract performance.