Exhibit B - Software Licensing and Support.pdf

This document is an AQURE Annual Support Program Renewal Agreement between Radiometer America Inc. and Welch Community Hospital for software support services. The agreement covers the AQURE software system, specifically the AQURENTASA system with serial number 02939618, installed on 08/10/2018 and running version 2.3.3. The contract offers multi-year options ranging from one to four years, with end dates extending from 10/27/2026 to 10/27/2029. The support includes specific inclusions for professional hours, remote troubleshooting, and phone/remote support with a response time within 2 hours from the initial customer call, operating Monday through Friday from 9:00 AM EST to 7:00 PM EST, excluding federal holidays.

The fee schedule includes various service rates: on-site support during installation/implementation is priced at $1,995.00 per day, after-hours support is $325.00 per hour, software customization is $225.00 per hour, and additional remote training sessions are $500.00 per session. The agreement covers two installed modules: AQURE Xpress System 1Y License (part number 933-368) and AQURE Peer Quality Control 1Y License (part number 933-793). The document specifies that no charge will be applied for standard software updates, but enhancements or additional modules may incur extra costs. The contract is set to begin on 10/28/2025, with the specific end date dependent on the selected multi-year option.