Exhibit B - Offeror Response Form - RFP AAGA 2027-0019 Elevator Maintenance Services.pdf

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Attached to
Elevator Maintenance Services
Solicitation number
RFP AAGA 2027000019 2
Issued by
Denver County, Denver City, Colorado

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Exhibit B - Offeror Response Form Summary

This is an Offeror Response Form for RFP AAGA 2027-0019, a Colorado state contract opportunity for Elevator Maintenance Services. The document serves as the required submission form for vendors responding to the elevator maintenance services solicitation. The form establishes the framework for offerors to present their qualifications, pricing, and compliance with the requirements specified in the RFP. Specific details regarding service scope, equipment coverage, response deadlines, site visit requirements, and bidders' conference information would be contained within the complete RFP documentation and should be reviewed in conjunction with this response form.

The form functions as a standardized template to ensure consistent submission of critical information from all bidders, including pricing structures, service terms, and any applicable set-asides or preferences. Offerors must complete all required sections to be considered for award. Additional terms, conditions, contract duration, renewal options, funding sources, and specific pricing requirements would be detailed in the full RFP package and any related exhibits or amendments issued by the Colorado contracting agency.

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EXHIBIT B – OFFEROR RESPONSE FORM

1. Technical Capability and Maintenance Compliance

A. Regulatory Alignment: Describe your experience with, and process for, ensuring that all maintained conveyances continuously comply with Colorado Conveyance Regulations (7 CCR 1101-8), ASME A17.1-

2007, ASME A18.1-2005, and ASME A17.3-2005.

B. Preventive Maintenance Management: Provide a sample 12-month preventive maintenance schedule detailing how your technicians track and execute specific monthly, quarterly, semi-annual, and annual routines (such as cleaning car door hangers, testing door speed control switches, and running cars against stop rings).

C. Safety & Testing Deadlines: Outline your plan for executing annual periodic maintenance inspections and 5-year safety tests to ensure full completion and reporting by the strict May 15th annual deadline. How do you coordinate with independent testing contractors and state representatives for the testing witnessed? Please provide a sample report on third-party testing.

D. Comparable Commercial Experience: Provide details that demonstrate experience in providing elevator maintenance services for a minimum of thirteen (13) buildings.

E. Comparable Operations Experience: Provide a detailed description of your company’s operations including the number of buildings and the number of elevators that are currently under contract for elevator maintenance services.

F. Compliance: Provide confirmation that Offeror will conform to the specifications and requirements stated in Exhibit A - Statement of Work.

G. Concurrent Repair Capabilities: Describe your company’s capabilities for providing concurrent maintenance and repair services in cases where multiple elevators are out of service at the same time.

H. Colorado Business & Conveyance Licensing: Confirm your organization is licensed and registered with the Colorado Secretary of State and authorized to conduct business in the State of Colorado.

Additionally, confirm your company holds current licenses for the following:

o City of Denver conveyance program, o State of Colorado conveyance program, o Municipalities where State elevators are to be serviced.

2. Response Time and Emergency Service Reliability

A. Emergency & Standard Deployment: The program mandates a maximum 1-hour on-site response time for both standard hours (7:00 AM – 6:00 PM) and after-hours/weekends. Describe your dispatching infrastructure, local technician availability in Metro Denver, and how you guarantee fulfillment of this requirement.

Additionally, provide your company’s physical address in the Denver Metro area.

B. Performance Penalty Accountability: Confirm your understanding of, and agreement to, the 15-minute incremental damages deductions ($1/4 of the hourly rate per 15 minutes over the 1-hour mark) for late arrivals. How does your internal logging system reconcile with the Capitol Complex

Help Desk logs to verify arrival and completion times, services performed and issues identified?

C. Shutdown & Failure Communication: In the event an elevator fails to meet safety requirements, or a dangerous condition is identified, what is your protocol for immediately notifying the Capitol

Complex Help Desk by phone and providing rapid written confirmation via email to the DPA representative?

3. Supply Chain and Inventory Management

A. On-Site Inventory Mobilization: Explain your logistical plan to establish, secure, and fully stock

OEM-compliant spare parts cabinets (containing mandatory minimum quantities, such as 12 contacts/fuses of each size, and 6 push buttons) at each required machine room within 90 days of contract execution.

B. Parts Lead Time Pipeline: How does your procurement system ensure that required parts are ordered within one (1) business day of diagnosing a need, and successfully installed within one (1) business day of receipt? What documentation can you provide to prove compliance with the State's request?

C. Obsolete Parts Protocol: Describe your workflow for sourcing alternative parts when original OEM components are entirely unavailable. Confirm your organizational acceptance of the requirement for explicit written authorization from the State before ordering alternative components.

4. Personnel Qualifications, Company History, Security, and Reporting

A. Staff Licensing & Background Screening: Provide documentation proving that all technicians and subcontractors assigned to this contract hold valid, active licenses required by State and local jurisdictions. Confirm that a complete personnel roster and completed background check forms can be delivered within one (1) week of contract award to facilitate State Patrol background checks.

B. Online Internet Information System: Provide a detailed overview of your online, internet-accessible client portal. Confirm that it updates at least weekly and captures all mandatory data points outlined in Exhibit A - Statement of Work, including specific request dates, arrival times, completion times, problem resolutions, and total hours billed for after-hours calls.

C. Administrative Turnaround: Detail your operational process for ensuring written inspection reports are emailed within one (1) week of completion to the DPA representative, and that finalized work orders are transmitted within twenty-four (24) hours of service delivery. Provide a detailed description of your company’s administrative staff capabilities to support billing and reporting requirements.

D. Company History: Provide a short history of your company. Include the founding date, major clients, staffing, and parent/subsidiary/affiliations/relationships with other firms, and types of elevator maintenance services provided.

E. Company Strengths: In general, what key strength and/or competitive advantage does your company possess that will generate superior performance of elevator services to the State of Colorado?

5. References: Provide references from three companies for which your company currently provides commercial elevator maintenance for buildings of similar sizes with a minimum of four (4) elevators per building. One company may include the State of Colorado.

Current Reference

Name

Address

Contact Name and Title

Contact Phone Number

Contact Emeal Address

Brief Description of Services Provided

Current Reference

Address

Contact Name and Title

Contact Phone Number

Public Entity Reference

Address

Contact Name and Title

Contact Phone Number

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