EXHIBIT A

STATEMENT OF WORK

GLASS PANELS PROTECTION SOLUTIONS

IFB NO. OP142929

July 22, 2026

I. BACKGROUND AND PROJECT SUMMARY

The Los Angeles County Metropolitan Transportation Authority (Metro) provides public transit services to Los Angeles (LA) County through its Metro transit system. This transit system includes facilities on the A Line (Blue) B Line (Red), C Line (Green), D Line (Purple), E Line (Expo), G Line (Orange), J Line (Silver), K Line (Crenshaw/LAX), Rail to Rail (R2R) Corridor, Traction Power Substations (TPSS), Communication and Signaling Facilities (C&S), Rail Maintenance Yards, Inactive Right-Of-Ways (IROW’s), Parking Lots, and Park & Ride (P&R) Lots, and non-operational parcel properties, Union Station Gateway Headquarter Building, and Union Station East & West Portals. Other facilities may be added to the scope of work as they become operational during the life of this Contract.

Metro is seeking qualified Contractors to provide and install anti-graffiti film, replace etched anti-graffiti film on glass, plexiglass, balustrade light, and granite surfaces, perform as needed window tinting services and polycarbonate panel replacement and installation services at Metro Bus and Rail facilities.

This service has been split into three (3) geographical regions, with approximate square footage of the various types of protected surfaces per the following:

Region 1 Region 2 Region 3

B Line (Red) A Line North (Blue) A Line South (Blue)

D Line (Purple) E Line (Expo) J Line (Silver)

37th St & USC to San Pedro Station

G Line (Orange) J Line (Silver)

Alameda Station to El Monte C Line (Green)

K Line (Crenshaw/LAX) & LAX/Metro Transit Center (MTC)

~60,816 Sq. Ft. ~44,748 Sq. Ft. ~108,857 Sq. Ft.

This Contract term is a three-year base with one, two-year option. Option terms are exercised at

Metro’s sole discretion through written Contract modifications.

II. FUTURE WORK

Metro is a dynamic agency. Listed below, but not limited to, are locations that may become operational during the life of this Contract. As these stations or locations become operational, they may be turned over to Facilities Contracted Maintenance Services (FCM) and may become part of this Contract. If that should be the case, those new locations would be added through a written Contract Modification.

• D Line (Purple) Phase II (Region 1): Two (2) new stations anticipated to be completed in September 2026 – Approximately 16,349 Sq. Ft.

• G Line (Orange) Grade Separation (Region 1): Two (2) new stations anticipated to be completed in June 2027 – Approximately 24,652 Sq. Ft.

• D Line (Purple) Phase III (Region 1): Two (2) new stations anticipated to be completed in October 2027 – Approximately 23,792 Sq. Ft.

• East San Fernando Valley Light Rail Transit Corridor, (Region 1): 14 new stations anticipated to be completed in September 2031– Approximately 7,000 Sq. Ft.

Future work locations are not chargeable against this Contract until a written Contract modification is issued in accordance with the Schedule of Quantities and Prices

III. METRO RESPONSIBILITY

The Metro Project Manager (PM) shall provide the Contractor with the necessary instructions, guidance, and any access to the facilities needed for the purpose of performing installation and replacement of anti-graffiti film and polycarbonate panels, and as needed window tinting services.

The Metro PM will work closely with and provide direction for the Contractor. The Metro PM, or his/her duly appointed alternate in FCM are the only authorized persons to request service and approve work on this Contract.

Metro reserves the right to Contract with and/or utilize additional Contractors for installation and replacement of anti-graffiti film, as needed window tinting services, and polycarbonate panels replacement and installation services at any time, for any reason. Also, Metro reserves the right to add or remove services and/or locations as needed.

IV. CONTRACTOR RESPONSIBILITIES: GENERAL

A. ALL CONTRACTOR’S PERSONNEL WORKING IN AND AROUND METRO RIGHT OF WAY

(ROW), FACILITIES AND PROPERTIES MUST HAVE THE ABILITY TO UNDERSTAND, TO

RETAIN, TO COMMUNICATE, TO OBSERVE, TO BE AWARE OF AND TO APPLY ALL

METRO SAFETY PROCEDURES, REQUIREMENTS AND TRAINING PROVIDED BY

METRO, TAKING INTO CONSIDERATION THE POTENTIALLY HAZARDOUS

ENVIRONMENTS SERVICED UNDER THIS CONTRACT INCLUDING EXPOSURE TO

TRAIN AND BUS MOVEMENTS.

B. All Contractor personnel shall be able to speak and understand the English language. In addition, Contractor lead personnel shall be able to read, write, speak and understand the English language.

C. All Contractor personnel assigned to work on this project must be a minimum of 18 years of age.

D. Prior to commencement of service, Contractor personnel must familiarize themselves with each location and ensure each worker is aware of any hazards, such as running buses, electrified track work or overhead power lines, so as to ensure their safety. Buses, trains and related service equipment are constantly on the move at all locations. Contractor must comply with all traffic rules and regulations pertaining to the movement of vehicles at each facility.

Contractor must comply with all rail safety rules, regulations and standards at all times.

E. Contractor must appoint a PM to be the official liaison between his/her firm and Metro.

Contractor must also provide an alternate point of contact if the primary contact is unavailable.

F. Contractor must be readily accessible to schedule meetings with the Metro PM on a quarterly basis or as requested by the Metro PM to discuss needs, changes, upgrades or further customization of services during the duration of the Contract.

G. Contractor must provide only experienced and well-trained supervision at all Metro locations.

Contractor personnel must wear proper uniform.

H. Contractor personnel, equipment, and worksite shall at all times present a neat appearance.

Contractor’s staff must wear clothing of the trade. Under no circumstance shall Contractor’s employees perform work wearing shorts. Personnel must wear proper uniforms with Contractor’s insignia or name. Work must be performed, and complaints handled by the Contractor, with due regard for Metro’s image and public relations.

I. A telephone number attended 24/7 (hours/days) must be provided by the Contractor for direct contact for emergencies. Telephone number as well as e-mail addresses for these services must be provided to the Metro PM upon Contract execution. Contractor is to notify the Metro PM immediately if these numbers change during the term of the Contract. Calls for service must be answered within two (2) hours during regular business hours, weekends, and holidays.

Contractor’s supervisor and on-site personnel must be adequately equipped with communication equipment such as cellular phones, pagers and two-way radios to facilitate the work.

J. Within the first two weeks after the issuance of the fully executed Contract (prior to the effective start date), Contractor must develop and submit a work schedule that clearly defines the work plan for Metro’s review and approval. The plan will include staff names and assignments. The Contractor is required to notify the Metro PM of any schedule changes or modifications.

K. Contractor must possess and maintain current throughout the duration of the Contract all applicable and appropriate permits, certificates, licenses, safety training records, etc. related under this Contract as well as the systems, facilities, equipment, and personnel used in the performance of the Contract services and obligations.

1. Prime Contractor and/or subcontractor performing work involving the installation or replacement of polycarbonate panel material must possess and maintain a valid and current State of California Class C (Specialty) Contractor’s license C- 17 for Glazing throughout the life of this Contract. This licensing requirement does not apply to performing work involving anti-graffiti film installation, anti-graffiti film replacement or window tinting services.

2. Prime Contractor and/or subcontractor must maintain a minimum of one (1) full-time supervisor and one (1) full-time equivalent installer per region, all of whom shall be properly trained and competent personnel dedicated to the installation of anti-graffiti film and all as-needed services throughout the life of this Contract.

3. Prime Contractor and/or subcontractor performing the work must submit photocopies of new valid licenses and certificates prior to the expiration of current licenses and certificates to the Metro PM.

4. Prime Contractor and/or subcontractor must submit photocopies of testing and certification documentation for safety glazing products demonstrating compliance with the Consumer Product Safety Commission guidelines.

L. Contractor must perform all work in accordance with all federal, state, county, municipal and other local laws, ordinances, and regulations applicable to said work.

M. Contractor will be responsible for any and all penalties and fines imposed regarding the violation of local, municipal, State or Federal codes, laws, or regulations.

N. Contractor must be available to perform services between the scheduled work hours of 6:00 a.m. to 3:00 p.m. and during the evening hours of 9:00 p.m. to 4:00 a.m., Monday through

Friday. Scheduled weekend and night work is also considered part of this Contract. Please note that Metro is a 24/7 operating agency; therefore, services may be requested outside the hours listed above and per Contract pricing. Contractor shall reschedule the respective work crews to perform these services at no additional cost to Metro. Daytime or early start time is not guaranteed, and schedules must be flexible to accommodate unscheduled occurrences and emergencies. There will be no additional cost to Metro for weekend or after regular business hours, Monday through Friday.

O. As Metro is a 24/7 agency, Contractor must respond to and perform emergency service requests not regularly scheduled within two (2) hours, seven (7) days a week, 24 hours a day.

The Metro PM or his/her designated representative have the authority to assign/request unscheduled service via an incident report. There will be no additional cost to Metro for weekend or after regular business hours, Monday through Friday.

P. Contractor may be asked on occasion to prepare cost estimates. These cost estimates shall be provided at no additional cost to Metro and be valid for 60 (sixty) days after submission.

Q. Quality of work must be in accordance with generally accepted standards as identified within this statement of work. Work quality must be subject to the Metro PM’s approval. Metro reserves the right to inspect the work either during or at a reasonable time after completion. If Metro PM does not accept the work done, the Contractor is responsible to redo the work at the Contractor’s expense. In the event a callback request is placed, Contractor personnel shall perform the necessary repairs or service as directed by Metro PM at no additional cost to Metro.

R. Metro may issue unrestricted Tap Cards to Contractors’ personnel at no cost to continue performing their routine maintenance services as well as responding to emergency and as needed inquiries. The unrestricted Tap Cards issued by Metro are strictly provided to Contractors’ personnel providing services throughout Metro facilities and properties and they must not be used for commuting and/or any other personal use. The Contractor will be responsible for all cost associated with misuse, loss or damage and replacement of the Tap Cards. The Contractor is also responsible for maintaining up-to-date personnel information and notifying Metro PM of any personnel changes accordingly.

S. Contractor must return to Metro upon request, termination or expiration of the Contract term all radios, keys, TAP cards, Pro-Tran devices, proximity access cards, prints, diagrams drawings manuals tools, equipment, etc. provided to and used by the Contractor in performing the Contract services and obligations.

T. Contractor must provide and sustain the appropriate quantity of all workforce labor, administrative, technical, maintenance, professional, supervisory, and management personnel necessary for the complete performance of this Contract, none of whom shall be employees of Metro. All employees of the Contractor involved in any aspect of providing the Contract services and/or for performing other obligations and requirements under this Contract shall be subject to the management, supervision, and oversight of Metro.

U. Each employee of the Contractor is to carry identification prepared by the Contractor.

Identification information will include the employee's full name, photograph (portrait), company name, address, telephone number, employee's identification number, and the signature and title of the employee's immediate supervisor.

V. Contractor service vehicles must display proper company name and logo identification and have “Metro Contractor” placard supplied by Metro at no cost to the Contractor, displayed on the driver side and rear side of the vehicle. Placards to be displayed only when working for Metro under this Contract and must not be used for personal use. Contractor must return all equipment issued upon request and will be held responsible for replacement of lost or damaged placards, at the current production costs. Vehicles must also be equipped with flashing light bar or strobe.

W. Contractor will be held responsible for the acts of its employees and agents while on the property. Accordingly, Contractor agrees to take all necessary measures to prevent injury and loss to persons located on the property. Contractor will be held responsible for all damages to persons or property caused by Contractor or any of its agents or employees. Contractor must promptly repair any damage that it, its employees or agents may cause to any property or equipment. On Contractor's failure to do so, Metro may repair such damage, and Contractor shall reimburse Metro promptly for the cost of repair.

X. Contractor personnel are not authorized to receive any service requests from Metro Staff other than the Metro PM or his/her designated alternate. All requests for service must be sent to the Metro Contracts SOS Help Desk at 213-922-5610 or via e-mail at Contracts-SOS@metro.net.

Contractor shall keep Metro PM informed of all outstanding requests for service.

Y. Contractor must observe the following Metro-observed holidays unless otherwise advised by Metro PM in writing. Observed holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. If a holiday falls on a Saturday it will be observed on the preceding Friday. If a holiday falls on a Sunday it will be observed on the following Monday.

Z. Contractor must not store material or equipment on the property without prior written approval from Metro PM. Contractor must not use office/station trash cans to dispose of any trash, equipment or parts. Contractor must remove and dispose of any equipment or parts in a lawful manner through its own means and at its own expense. All debris must be disposed of off-site (the same day) in an approved and legal manner. Metro does not provide disposal services for trash and debris generated by Contractor operations.

AA. Contractor must maintain and provide Metro with all records reports and documents as required to support the Contract services and obligations. These records and reports are to be provided in both electronic and hard copy forms.

V. MATERIAL AND PRODUCT SPECIFICATIONS:

All materials used on various glass surfaces under this Contract shall be manufactured in the United States and meet or exceed the latest approved standards required for fire-resistance, flame-spread, and smoke-development.

The following products are used on various glass surfaces:

A. Anti-Graffiti Film Material

The film shall be a clear multi-ply 6-Mil or 4-Mil thickness, as determined by application surface type, with scratch resistant coating formulation consisting of high hydrophobicity and extended weatherable coating to ensure it can repel permanent marker or acid attack. The film shall be at minimum of 25,000 PSI tensile strength or greater and have an acrylic pressure sensitive mailto:Contracts-SOS@metro.net adhesive with peel strength between 3-4lbs/in. The film shall not form a chemical bond with the substrate and shall allow for easy removal when replacement is required.

1. Anti- graffiti film applied directly on Glass Panels and Granite Surfaces: One

(1) layer, 6-Mil anti-graffiti clear film scratch resistant, acid resistant, ASTM E84, ASTM E-162, ASTM E-662, VOC Emission, ANSI Z97.1 & CPSC 16 CFR1201 Cat

I.

2. Anti- graffiti film applied directly on Balustrade Light and Plexiglass Panels:

One (1) layer, 6-Mil anti-graffiti clear film scratch resistant, acid resistant, ASTM

E84, ASTM E-162, ASTM E-662and VOC Emission.

3. Anti-graffiti film applied directly on Polycarbonate Panels: Four (4)layer of 4-Mil anti-graffiti clear film scratch resistant, acid resistant, ASTM E84, ASTM E-162, ASTM E-662, VOC Emission, ANSI Z97.1 & CPSC 16 CFR1201 Cat I.

4. Other Types of Window Film Material

a) For Security: The film material shall be commercial grade, shade KVU 15 dual reflective film with a visible light transmission of 11%, a solar heat gain coefficient of 21%, a glare reduction of 85% and a total solar energy rejection of 79%.

b) For Energy Efficiency: The energy efficiency film material shall be commercial grade dual-play ceramic film, with a visible light transmission of 34%, a solar heat gain coefficient of 37%, a glare reduction of 62%, and an infrared rejection of 85% based on the IR spectrum of 740=2500nm.

B. Polycarbonate Sheet Panel Material

The polycarbonate sheet panels shall be transparent sheet material ¼ inch thickness.

1. For Elevators: The polycarbonate sheet panel material to protect elevator glass panels shall be transparent sheet material ¼ inch thickness and designed to meet Class A flammability requirements in the International Building Code (IBC) for interior wall and ceiling finishes and must meet National Fire Protection Association (NFPA) 286 flammability requirements.

2. Aluminum Materials for Elevators: Also, aluminum material is used to support elevator polycarbonate panel installation used for structural framing and bonding substates and should be high-strength and heat-treated. It should be corrosion and vandal resistance and must meet ASTM standards for performance.

3. For Map Cases: The polycarbonate sheet panel material to protect map case shall be transparent sheet material ¼ inch thickness and designed to meet ANSI Z97.1 & CPSC 16 CFR1201 Cat I & Cat II requirements. The material must be flame-resistant, with an ignition temperature range of ~950 - 1100 °F, and shall exhibit a small-scale burn rate of < 1 in/min when tested in accordance with applicable fire performance standards.

Additional window tint film for special purposes may be requested and shall be approved by the Metro PM prior to installation.

VI. CONTRACTOR RESPONSIBILITIES: CONTRACT SPECIFIC

A. The Contractor is required to perform monthly inspections of all protected surfaces and replace 100% of substantially damaged, etched, or vandalized anti-graffiti film. See Attachment H for Examples of Substantially Damaged Film. Replacement shall occur upon discovery during monthly inspections. Approximately 214,421 sq. ft. of the various surface types are currently inspected once a month. The Contractor shall take clear, date-stamped photographs documenting the installation of anti-graffiti film before and after completion of work at each location. The Contractor shall maintain these photographs in an organized digital photo library, categorized by site, asset, and installation date. The photo library shall be made available to the Metro (PM) upon request and provided within a reasonable timeframe in an electronic format acceptable to the PM.

B. Film Replacement Service frequency by surface type:

Quarterly and As Needed Replacement

1. Balustrade Light Surfaces: Within Region 1, Metro has approximately 4,754 sq. ft.

of balustrade light lenses on B Line (Red) escalators at four (4) stations); 7th & Metro, Pershing Square, Civic Center, Union Station and Westlake/MacArthur Park. The film on these lenses shall be replaced 100% on a quarterly basis and vandalized film shall be replaced on as needed basis, as directed by the Metro PM. See Attachment A1- Region 1 List of Locations.

2. Plexiglass Surfaces: Within Region 3, Metro has approximately 17,381 sq. ft. of plexiglass panel surfaces on C Line (Green) at one (1) station, and on J Line (Silver) at four (4) bus stations. The film on the plexiglass shall be replaced on a quarterly basis and vandalized film shall be replaced on an as needed basis, as directed by the Metro PM. Any changes to the replacement frequency shall require approval from the Metro PM prior to implementation. See Attachment A3-Region 3 List of Locations.

Monthly and As Needed Replacement

1. Glass Surfaces: Within the three (3) Regions, Metro has approximately 144,147 sq.

ft. of protected glass surfaces systemwide. See Attachments A1 through A3 for the list of locations for each region. All substantially damaged film on the glass surfaces must be replaced on a monthly basis and on an as needed basis as directed by Metro PM.

2. Granite Surfaces: Within Region 1, Metro has approximately 1,415 sq. ft. of granite wall surfaces on B Line (Red) at one (1) Station, 7th & Metro Station. All substantially damaged film on the granite surfaces must be replaced on a monthly basis and on an as needed basis as directed by Metro PM. Based on historical data, 25% of the film has been replaced on a monthly basis. See Attachment A1-Region 1 List of Locations.

3. Polycarbonate Surfaces: Within the three (3) Regions, Metro has approximately 46,724 sq. ft. of polycarbonate panel surfaces systemwide. See Attachments A1 through A3 for the list of locations for each region. All substantially damaged film on the polycarbonate surfaces must be replaced on a monthly basis and on an as needed basis as directed by Metro PM. During monthly inspections, if damage is discovered, the technician shall remove the 1st layer of film. At the following month’s inspection, if the 2nd layer of film is also damaged, it shall be removed. If the 3rd layer of film is discovered damaged, it shall also be removed. If the 4th layer of film is damaged, it shall be replaced, and four (4) new layers of film shall be applied.

All anti-graffiti films installed with no replacement for six (6) months will need to be replaced to prevent damage to all surfaces and only upon approval by the Metro PM. Replacement of the anti-graffiti film is to protect the integrity of the surfaces and to avoid any damage from weathering or damage due to chemical adhesive interaction with the surface.

C. During the life of these Contracts approximately 71,793 sq. ft. of glass panel surfaces for all regions combined may be added as new facilities and rail lines become operational. See Section II for Future Work of the Statement of Work. These facilities are not chargeable until a written Contract modification is issued in accordance with the Schedule of Quantities and Prices.

D. During the life of these Contracts, the square footage of glass panel surfaces for each of the regions may be reduced as a result of a systemwide project to phase out Metro’s static Map Cases.

E. Additional services such as window tint film for security or energy efficiency purposes, and installation of additional anti-graffiti-film on solid polycarbonate sheet panels that are replaced or installed shall be performed on an as needed basis as directed by Metro PM, through the task order procedure. See Attachment D for Task Order Procedures and Section VI for As Needed Services in the Scope of Services.

F. Contractor shall at all times directly employ at a minimum per regional Contract one (1) full-time supervisor, and one (1) full-time employees.

G. Contractor shall provide their own water supply and power sources as required. Metro is not obligated to provide access to potable water or electrical outlets. Water hoses and electrical extension cords shall not cross railroad tracks and/or busways or create tripping hazards for Metro employees or patrons.

H. Prior to film installation, the Contractor’s installer shall remove etched or damaged film and clean the glass surface using manufacturer recommended methods. The installer must ensure that the glass surface receiving new film is free from adhesive residue, defects and imperfections.

I. The Contractor’s installer shall ensure clean cutting of the film to properly fit the glass, plexiglass, granite, balustrade lights, and polycarbonate surfaces with no cuts, tears, or gap between the film and edge of the surface.

J. Contractor’s installer shall install film without air bubbles, dirt particles, hair and fibers, adhesive gels, fingerprints, water haze, scores and scratches, film distortion, creases, edge lift, ripples, dust, cuts tears or gaps between film and edge of the panels.

K. Newly installed film and window edges shall be cleaned after installation with window cleaning solutions. No chemicals or cleaning solutions shall be left on the panels, frames or floors. The work area must be cleaned and dried to avoid any potential slip hazards.

L. The Contractor’s installer shall not use any harsh cleaning agents or spike brushes that may lead to scratching of film or glass surface.

M. The Contractor’s installer shall leave an appropriate edge gap to allow the water used in installation to be squeegeed out and to ensure that the film edges are not upraised and contact with the frame edge which could lead to peeling of the film.

N. Upon completion of the new film installation, the Contractor’s installer must allow sufficient time for the moisture from the film application to dry carefully and fully.

O. The Contractor personnel must provide warning or caution tape or barricades as necessary to prevent contact with the film when it needs to be replaced due to potential damage from nearby construction activities.

P. If film installation is not acceptable due to defect or any of the deficiencies stated above, the Contractor shall replace the film at no cost to Metro.

Q. Contractor shall label the film to indicate the date when service was performed and installer initials, every time a film panel is inspected, replaced, or installed. The label format shall be approved by the Metro PM prior to use and should be applied on all film types, specified within this Contract.

R. Contractor shall perform all work and fulfill task orders with due diligence, in a professional and workmanlike manner, and in accordance with Metro standards.

S. The Contractor shall provide replacement personnel whenever assigned personnel are absent in excess of two consecutive days for any reason including vacation, sick and/or personal leave.

T. Contractor’s PM shall be responsible for properly filling out and submitting Track Allocation Request forms for access to active ROWs. Contractor’s Project Manager shall also attend Track Allocation Meetings as necessary. Track Allocation training procedure shall be provided by Metro PM. See Attachment C for ROC Track Allocation/Work Permit Process.

U. Contractor’s supervisor and on-site personnel shall be adequately equipped with communication equipment such as cellular phones, pagers and two-way radios to facilitate the work. The Contractor shall provide a 24-hour telephone number, a fax number and an email address to the Metro PM for ease of communications.

V. Contractor shall be mindful of public safety by using proper wet floor signage, caution tape, cones and signs

W. No vehicles shall be permitted within the ROW without prior approval from track allocation.

VII. AS NEEDED SERVICES: POLYCARBONATE INSTALLATION AND SOLAR WINDOW

TINTING REPLACEMENT

A. Requests for as needed service, repair or special orders and deliveries shall be requested through a task order and completed within the timeframe specified by the task order procedures or as agreed upon by the Contractor and the Metro PM. If this timeframe cannot be met for any reason, the Contractor shall immediately notify the Metro PM via e-mail with a revised schedule and completion time. See Attachment D for Task Order Procedure.

B. The following material and product specifications for as needed services:

1. Security Window Film: The film shall be commercial grade, shade KVU 15 dual reflective film with a visible light transmission of 11%, a solar heat gain coefficient of 21%, a glare reduction of 85% and a total solar energy rejection of 79%.

2. Solar Window Film: The energy efficiency film shall be commercial grade dual-play ceramic film, with a visible light transmission of 34%, a solar heat gain coefficient of 37%, a glare reduction of 62%, and an infrared rejection of 85% based on the IR spectrum of 740=2500nm.

Additional window tint film for special purposes may be requested and shall be approved by the Metro PM prior to installation.

3. Polycarbonate Sheet Panel Material for Elevators: 1/4-inch transparent polycarbonate sheet designed to meet Class A flammability requirements in the International Building Code (IBC) for interior wall and ceiling finishes and passes the National Fire Protection Association (NFPA) 286 flammability requirements.

4. Aluminum Material for Elevators: The aluminum material used for structural framing and bonding substates should be high-strength and heat-treated. It should be corrosion and vandal resistance and must meet ASTM standards for performance.

5. Polycarbonate Sheet Panel Material for Map Cases: The transparent polycarbonate material shall be ¼ inch thickness and designed to meet ANSI Z97.1 & CPSC 16 CFR1201 Cat I & Cat II requirements. The material shall be flame-resistant, with an ignition temperature range of ~950- 1100 °F, and shall exhibit a small-scale burn rate of < 1 in/min when test in accordance with applicable fire performance standards.

C. Contractor shall respond to as needed service requests and coordinate with Metro’s Glass Replacement Contractor at no additional cost to Metro, to install anti-graffiti film on glass panels before the replacement of any glass panel pieces are damaged due to vandalism. Current Glass Replacement Contractor information will be provided after Contract award.

D. Contractor shall respond to and perform non-emergency as needed service requests, not regularly scheduled, within one (1) day during regular business hours. If this timeframe cannot be met for any reason, Contractor shall immediately notify the Metro PM. via e-mail with a revised schedule and completion time.

E. The Contractor personnel must demonstrate proficiency in polycarbonate panel installation, including template fabrication for custom panel configurations, accurate drilling and alignment, and the proper selection of polycarbonate-compatible adhesives.

F. The Contractor shall visit Metro locations and inspect the existing polycarbonate panels on the elevators and map cases to properly determine the amount of time needed for the preparation, procurement, and installation of all necessary materials.

G. The Contractor shall provide a 1/4-inch transparent polycarbonate sheet product designed to meet Class A flammability requirements in the International Building Code (IBC) for interior wall and ceiling finishes and meeting the requirement of ANSIZ97.1. for elevator glazing surfaces.

H. The Contractor shall manufacture, provide and assemble custom aluminum framing to be cut and fit within the elevator window. The framing shall be removable to allow access for glazing system underneath.

I. The aluminum pieces will be bars or channels, each piece has a cross-section measuring 1 inch by ½ inch, the aluminum milled out or slot machined cut out along the length of the bar, the slot is sized to fit a ¼ inch thick polycarbonate sheet positioned flush against the frame. A thin line (1/16 inch) of structural bonding silicone is applied between the elevator stainless steel frame and the aluminum frame, and All materials must meet ASTM standards for performance.

See Exhibit 12 – Miscellaneous of the Solicitation package for the diagram entitled Polycarbonate Sheet and Aluminum Framing, which is provided for informational purposes and representative of the product currently used by Metro. Contractor shall comply with all Contract Document Requirements, including this Exhibit A - Statement of Work.

J. Aluminum bars or channels shall be drilled and tapped to accommodate ¼ - 20 flat-head screws, spaced 4” on center. Provide 90-degree angle countersinks so that screw heads sit flush with the panel surface when installed. See Exhibit 12 – Miscellaneous of the Solicitation package for the diagram entitled Polycarbonate Aluminum Framing Drawing, which is provided for informational purposes and representative of the product currently used by Metro.

Contractor shall comply with all Contract Document Requirements, including this Exhibit A - Statement of Work.

K. The Contractor shall utilize the approved Polycarbonate Sheet and Aluminum Framing System and Polycarbonate Aluminum Framing Drawing (See Attachments I and J) matching existing polycarbonate panels installed on elevators.

L. To provide compression and vibration between the polycarbonate sheet and the aluminum framing, a flexible, rubber-like material with a single-sided adhesive shall be applied along all edges. Additional rubber material shall be placed at the center of the completed panel to absorb impact and vibrations, reducing the risk of damage or breakage to the polycarbonate and/or glass panels caused by external force or vandalism.

M. Prior to framing assembly and preparation, the Contractor shall submit the manufacturer data sheet for the polycarbonate and framing to the Metro PM and Vertical Transportation Contractor for approval to comply with applicable local, city and state codes and regulations.

N. Upon design layout and products acceptance, the Contractor shall submit a work schedule stating the work plan for the polycarbonate panels installation to Metro PM and Vertical Transportation Contractor for approval.

O. Prior to polycarbonate panel installation, the Contractor shall clean the glass to ensure the panel is mounted on a clean glazing surface and install ant-graffiti film on the polycarbonate sheet.

P. The Contractor shall ensure the frame is smooth and properly mounted on the elevator window with no defects, flat and free of any debris.

Q. The Contractor at no additional cost to Metro is required to conduct a final review with the Vertical Transportation technician to ensure satisfaction and address any concerns.

R. For polycarbonate installation on map cases, the Contractor will remove the existing glass, deliver and store it at the shop. The stored glass will be picked up by the Metro glass replacement Contractor from the shop as direction by the Metro PM. This activity shall be performed via issuing of a task order by the Metro PM and will be charged in accordance with the Schedule of Quantities and Prices Form.

S. For damaged polycarbonate on map cases, the Contractor shall remove the existing polycarbonate and install a new polycarbonate panel at the fully burdened square foot cost in accordance with the Schedule of Quantities and Prices Form via issuing a Task Order by Metro

PM.

VIII. SAFETY REQUIREMENTS

A. Contractor must perform all glass filming services in accordance with Metro railroad and bus yard worker safety procedures. In addition, Contractor must adhere to all local, state, federal, applicable Federal Railway Administration (FRA), California Public Utility Commission (CPUC) and Cal-OSHA workplace safety procedures.

B. Contractors work crews while working on Metro properties must wear appropriate Personal Protective equipment (PPE) such as, but not limited to, safety vests, gloves, safety shoes, safety glasses, goggles and other necessary safety gear, dependent on the task, to protect them from injuries and accidents while on the job. All PPE must be in accordance with the requirements of American National Standards Institute (ANSI) and/or American Society for Testing Material (ASTM). Special precaution mut be taken while working on operational segments of the ROW where it is paramount to strictly adhere to all required safety procedures.

Contractor must ensure that each of its workers are aware of the hazards while working in and around all Metro properties, such as moving trains, buses, automobiles, and high voltage overhead electrical lines. Contractor’s employees must complete the required rail safety training.

Contractor and their employees shall participate in safety training classes offered by Metro free of charge; however, these hours are non-chargeable to Metro. Contractor should anticipate a total of approximately four (4) hours for Wayside Worker Protection class. In addition, all EICs or Watch Persons must attend a one-hour Radio class and a one-hour Pro-Tran device use class. Contractor personnel must always have on their person the Metro provided Safety Certification badge (issued upon successful completion of the Light/Heavy Rail Safety Training Class) and have a valid Metro issued work permit (issued after Track Allocation request) on their person while performing maintenance work on any Metro rail right-of-way. Contractor must comply with all Rail Operation Control (ROC) and Bus Operation Control (BOC) facility access requirements. See Attachment B for facility access requirements for ROC and Attachment C for facility access requirements for BOC.

D. Contractor must perform all activities in accordance with Cal-OSHA mandated worker safety guidelines and requirements. Any hazardous products defined by O.S.H.A Hazard Communication Standard. Title 29, C.F.R. 1910.1200 (c), must be accompanied by a Safety Data Sheets (SDS). All chemicals plus quantity per application which the Contractor plans or may utilize must be submitted by Contractor to be evaluated and approved by Metro Corporate Safety Department prior to use. All SDS must be submitted for approval along with the proposal and work plan to determine acceptability.

E. Contractor must comply with AQMD or California Air Resources Board VOC requirements if applicable.

F. Contractor must comply with all applicable laws, codes and regulations concerning any release of contaminants on Metro property resulting from the performance of any Contract service work or emanating from any equipment under this Contract.

G. Contractor must perform all activities in accordance with Metro railroad worker safety rules, procedures, and training. In addition, Contractor must adhere to all applicable California Public Utilities Commission (CPUC) and Cal-OSHA workplace safety rules and procedures. Metro PM will advise Contractor of any regulatory changes and Contractor must implement changes to the required procedures immediately.

H. Contractor must ensure that no metal ladders or other conductive equipment are used near high electrical voltage transmission lines. Do not load ladders beyond their maximum intended load nor beyond their manufacturer’s rated capacity. Use ladders only for their designed purpose. Use ladders only on stable and level surfaces unless secured to prevent accidental movement.

I. In alignment with safety requirements, if you see something, say something. Any unusual incidents found on the ROWs or parcel properties, such as hazardous waste materials, homeless encampments, illegally parked vehicles, criminal activity, adjacent property owner’s encroachments, or any other act that may be deemed hazardous to the public or Metro patrons, are to be reported to the Metro PM in an expeditious manner.

J. Contractor must comply with Metro’s Electronic Devices Policy. See Attachment E for Metro’s

Electronic Devices Policy.

IX. SUBMITTALS AND REPORTING REQUIREMENTS

Contractor must invoice Metro once a month for work completed. Contractor must not invoice Metro for incomplete task, job orders, or Modifications. Any invoices submitted for payment without written authorization from Metro PM will not be honored. Supporting documentation must be attached to the invoice upon submittal for payment.

Invoices for payment must be submitted after the end of each month, no later than the 7th of the following month reflecting all the work performed within that particular month and must include the following information:

1. Metro Purchase Order number.

2. Date of Service.

3. Location of service and project.

4. Amount of film installed.

5. Location, amount, and square footage of glass repaired.

6. Cost of labor specifying the number of labor hours used and the rate applied.

7. Copies of receipts or original invoices.

8. Grand total of all costs.

9. Copies of approved task order (as necessary) – See Attachment D

10. Contractor Employee Timesheet - Attachment F

11. Form 103, Payment Certification- Attachment G

Contractors must submit Contractor Employee Timesheet attached to each submitted invoice. The submitted Contractor Employee Timesheet must cover the entire invoicing period. The document must be in compliance with Metro format (see Attachment F - Contractor Employee Timesheet

Form) and at a minimum must clearly display names of personnel, and hours worked each day of the month. Contactor must also submit a copy of their certified payroll report upon uploading into

LCP Tracker at the end of each pay period to Metro PM. Payment will be released upon review of the Employee Timesheet Form and Payment Certification form in accordance with Contract requirements. Failure to provide these documents will result in a rejection of the invoice pending receipt of the required documents.

The monthly invoice date must reflect the date of submission to Metro’s PM. If a monthly invoice is revised, the invoice date must reflect date of re-submission to Metro. The payment certification form must also reflect the date of invoice submission.

Supporting documentation must be attached to the invoice upon submittal for payment verifying

Contractor's cost for parts, materials and supplies. Acceptable documentation will be copies of the

Contractor's original purchase invoice(s) as determined by Metro’s PM. Any invoice submitted for payment without a Metro PM's authorization, or a duty authorized representative of Metro, will not be honored. Contactor must not invoice Metro for incomplete tasks, job orders, or Modifications.

On every Monday, Contractor must submit before 10:00 AM, a Weekly Report that will summarize the activity during the prior week per station, location, division, and any other site within Metro.

The report must include but not limited to, Task Order No., Incident No., location, description of work performed, and the date of work completed per site. Contractor must develop a database utilizing Microsoft Office software or equivalent to input and keep current. Along with the weekly report, Contractor must also submit a one (1)-week look-ahead schedule every Friday by 10:00

AM listing locations scheduled to be serviced the following week along with the names of the employees assigned to service these locations.

Contractor must prepare a required Monthly Activity Report from this database and submit to

Metro's PM by the third business day of each month listing all activities during the prior month per station, location, division, and any other site within Metro. Information to be collected and reported each month to the Metro PM must include confirmed service dates with proof of service signatures and description of work performed at all locations for all regularly scheduled and as-needed requests.

The Contractor must obtain Metro PM’s approval of the proposed database and weekly and monthly report formats before implementation and the first scheduled submittal. The weekly and monthly reports will be subject to revision during the life of the Contract as directed by Metro PM.