Exhibit A - APPA Levels.pdf

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Attached to
Facilities Operations Supplemental Labor
Solicitation number
RFP202490000495
Issued by
West Virginia

About this file

Exhibit A is a document from the Association of Physical Plant Administrators (APPA) detailing a comprehensive five-level cleanliness assessment framework for facilities maintenance and cleaning standards. The document provides detailed indicators for each level of cleanliness, ranging from Level 1 (Orderly Spotlessness) to Level 5 (Unkempt Neglect), with lower scores representing higher levels of cleanliness.

The document is directly related to a facilities operations supplemental labor contract for approximately 95 locations across the Downtown and Evansdale Campuses of a West Virginia institution, which includes academic, administrative, dormitory, athletic, and multi-use spaces. The APPA cleanliness levels serve as a standardized reference for evaluating and maintaining cleaning quality, with each level describing progressively deteriorating conditions of floors, surfaces, fixtures, lighting, and waste management areas. This framework provides a clear, objective methodology for assessing and maintaining facility cleanliness, which would be crucial for the successful execution of the supplemental janitorial and minor repair services contract.

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APPA's Five Levels of Clean

The following is a summary of key indicators for each of APPA’s five levels of cleanliness. The lower the score higher the level of cleanliness.

Level 1—Orderly Spotlessness indicators

• Floors and base molding shine and/or are bright and clean; colors are fresh.

• There is no buildup in corners or along walls.

• All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. Lights all work and fixtures are clean.

• Washroom and shower fixtures and tile gleam and are odor free. Supplies are adequate.

• Trash containers and pencil sharpeners hold only daily waste and are clean and odor free.

Level 2—Ordinary Tidiness indicators

Same as Level 1 with the following exceptions

• There can be up to two-days worth of dust, dirt, stains, or streaks on floors and base molding

• Dust, smudges, and fingerprints are noticeable on vertical and horizontal surfaces

Level 3—Casual Inattention indicators

• Floors are swept or vacuumed clean, but upon close observation, there can be stains. A buildup of dirt and/or floor finish in corners and along walls can be seen.

• There are dull spots and/or matted carpet in walking lanes. There are streaks or splashes on base molding.

• All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges, and fingerprints. Lamps all work and fixtures are clean.

• Trash containers and pencil sharpeners hold only daily waste and are clean and odor free.

Level 4—Moderate Dinginess indicators

• Floors are swept or vacuumed clean, but are dull, dingy, and stained. There is a noticeable buildup of dirt and/or floor finish in corners and along walls.

• There is a dull path and/or obviously matted carpet in the walking lanes. Base molding is dull and dingy with streaks or splashes.

• All vertical and horizontal surfaces have conspicuous dust, dirt, marks, smudges, and fingerprints.

Lamp fixtures are dirty, and some lamps (up to 5 percent) are burned out.

• Trash containers and pencil sharpeners have old trash and shavings. They are stained and marked.

Trash containers smell sour.

Level 5—Unkempt Neglect indicators

• Floors and carpets are dull, dirty, scuffed, and/or matted. There is a conspicuous buildup of old dirt and/or floor finish in corners and along walls. Base molding is dirty, stained, and streaked. Gum, stains, dirt, dust balls, and trash are broadcast.

Exhibit A

• All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention is obvious.

• Light fixtures are dirty with dust balls and flies. Many lamps (more than 5 percent) are burned out.

• Trash containers and pencil sharpeners overflow. They are stained and marked. Trash containers smell sour.

File details come from the government source that posted it. Updated .