Exhibit_5_Reference_Sheet.pdf

PDF 223 KB Posted

Attached to
Sign Erection and Maintenance ODOT
Solicitation number
EV00000683
Issued by
Carter County, Oklahoma

About this file

This document is a Vendor Performance Reference Sheet (Exhibit 5) with a unique identifier EV00000683 SW0708, designed to evaluate a supplier's performance across multiple key metrics. The reference sheet provides a structured evaluation framework with point-based scoring for assessing a vendor's performance, including criteria such as delivery timeliness, communication, service quality, invoicing accuracy, issue resolution, and overall satisfaction.

The reference sheet allows the evaluator to rate the vendor on eight specific dimensions, with point allocations ranging from 0-5 for each category. Key evaluation areas include whether the supplier delivered as scheduled, kept stakeholders informed of potential delivery issues, provided quality service, maintained accurate invoicing, resolved billing problems effectively, and addressed any encountered issues satisfactorily. The final section asks whether the evaluator would recommend doing business with the supplier again, providing space for explanatory comments. This systematic approach enables a comprehensive and quantifiable assessment of vendor performance.

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Text version

Exhibit 5 Reference Sheet

EV00000683 SW0708

Contact Email: ___________________________

Contact Phone: __________________________

Company Name: _________________________

Company Contact Name:___________________

1. Please answer the following questions using the scale provided:

2. Did the supplier deliver as scheduled?

3. Did the vendor keep you informed of problems that would affect the timely delivery of the project?

Always _____ Usually _____ Sometimes _____ Never _____ Points (5) (4) (2) (0)

4. Would you rate the quality of the vendor’s service as:

Excellent _____ Good _____ Fair _____ Poor _____ Points (5) (4) (2) (0)

5. Did you experience any problems with the accuracy of any invoicing/billing?

No _____ Yes_____ Points (5) (0)

6. Rate how quickly and thoroughly the vendor resolved any invoicing/billing issues.

Excellent/NA _____ Good _____ Fair _____ Poor _____ Points (5) (4) (2) (0)

7. Were issues you may have experienced dealt with to your satisfaction?

Always _____ Usually _____ Sometimes _____ Never _____ Points (5) (4) (2) (0)

8. Would you do business with this supplier again? Explain why or why not.

Yes _____ No_____ Points (5) (0) Why? _______________________________________________________

File details come from the government source that posted it. Updated .