ESBD_378235_1730925667118_HHS0014612 - Exhibits, A - H.zip

This appears to be a zipped file containing Exhibits A through H related to Request for Offer (RFO) No. HHS0014612 issued by the Texas Health and Human Services Commission (HHSC) and Department of State Health Services (DSHS) for Take Charge Texas Support Services. The RFO seeks a contractor to provide comprehensive maintenance and support for the Take Charge Texas (TCT) application system, which serves clients, DSHS staff, providers, and pharmacists. The contract includes a three-year initial term with two one-year renewal options, structured in three phases: a 60-day transition phase, operations phase, and two-month turnover phase. Key dates include a pre-proposal conference on November 13, 2024, questions due November 15, 2024, and proposals due December 19, 2024, at 10:30 a.m. Central Time, with anticipated award in April-May 2025 and contract start in June 2025.

Historical compensation has been approximately $800,000 per state fiscal year, with payment based on not-to-exceed hourly rates and a monthly limit of 1,500 hours during operations. While no specific HUB or VOSB set-asides are designated, a HUB Subcontracting Plan is required. The system is currently hosted in the Texas Department of Information Resources Data Center Services and requires integration with OpenText Application Lifecycle Management, Jira, and BMC Helix IT Service Management. The contractor must provide U.S.-based sprint teams and support during business hours (8:00 AM to 5:00 PM Central Time), with extended coverage for critical issues across four priority levels. All work must be performed remotely within the contiguous United States.