EP_CSC_Sample_Job_Descriptions.docx

Sample Job Descriptions

1. Employment Specialist

2. Mental Health Peer Support Specialist

3. Milieu Coordinator

1. Supported Employment and Education (SEE) Specialist The Supported Employment and Education (SEE) Specialist provides culturally and linguistically informed, person-centered, strength-based, trauma-informed, individualized, community-based services to assist program participants identify, apply for, retain, and advance in competitive employment and educational opportunities. SEE services are provided based on the person’s interest; the SEE Specialist does not impose artificial timelines or additional requirements on the receipt of services.

Essential Duties & Responsibilities:

a. Actively and systematically seek individualized job and education opportunities through the internet, job fairs, cold calls, mailings, walk-ins, networking, presentations to civic organizations, and other creative methods.

b. Locate and develop community contacts to assist in job or university tours, situational assessments, job placement and follow-along support for individuals.

c. Identify strengths and interests of individuals for use in appropriate job and school matches.

d. Develop, plan, or coordinate training or skill development activities as appropriate

e. Maintain regular contact with employers, education institutions, and persons served to respond to issues as they arise.

f. Plan, coordinate, or assist in providing transportation of persons served to work sites.

g. Oversee and maintain all vocational assessments including the career planning assessment and vocational summary.

h. Maintain related files and records, including all placements, contact staff and other pertinent data.

i. Assist individuals in completing applications for financial aid, requesting reasonable accommodations at work and school, and connecting to colleges’ disability services offices.

j. Provide education and support to individuals, families, EP CSC Team Members, and community partners related to supported employment services and resources, benefits planning resources, and supported education.

k. Regularly attend and participate in EP CSC Team Meetings

l. Work collaboratively with community providers, MRC/vocational rehabilitation, families, and other involved parties to ensure consistent and successful employment/education efforts.

m. Participate in Job Developer Network meetings (e.g. Regional Employment Collaboratives) and statewide forums/conferences as applicable.

n. Provide ongoing, follow-along supports as requested and feasible to ensure long-term success at work/school

o. Assist individuals to access benefits counseling.

p. Perform other related duties as required.

Qualifications:

a. Bachelor’s degree in psychology, rehabilitation counseling, special education or related.

b. Valid Massachusetts driver’s license required. Access to an operational and insured vehicle preferred.

c. Ability to work a flexible schedule.

d. Experience may be substituted for academic training.

2. Mental Health Peer Support Specialist The Peer Support Specialist provides a variety of recovery-oriented services to individuals who have self-identified as desiring peer supports in order to promote greater independence, community integration and recovery from mental health conditions. Peers provide a wide range of non-clinical supports, services, and advocacy that contribute to a person’s ability to live, work, participate in services, and achieve their goals.

Essential Duties & Responsibilities:

1. Work with peers to identify wellness and recovery goals. Assist peers in creating a Wellness plan that identifies the individual’s self-determined goals, as well as specific objectives to carry out these goals.

2. Exemplifies recovery principles in order to show by example that recovery is possible and attainable. Share their own recovery story as appropriate, and walks the road of recovery alongside the service recipient.

3. Work with peers on specific objectives identified on the Wellness plan, ensuring that these specific objectives always refer back to the individual’s treatment plan for billing purposes.

4. Facilitate recovery-focused group services

5. Attend and positively participate in required team, agency, and interdisciplinary meetings.

6. Coordinate and consult with other team members to keep team informed of issues and progress

7. Ensure timely completion of all required paperwork.

8. Work to increase level of cultural sensitivity, awareness and competency regarding Person Centered and Peer Delivered Services.

9. Document all peer contact at time of service.

10. Educate and advocate for the values and principles of the Recovery Model.

11. Work with Team Lead to develop and support new programming.

12. Receive regular weekly supervision from the Team Lead, seeking additional supervision whenever necessary. Minimum requirement two hours of documented supervision per month.

13. Participate in interdisciplinary team meetings and group supervision as required.

14. Provide back-up to milieu coordinator

15. Assist with purchasing of general and food related supplies when needed.

16. Perform other duties as assigned.

Skills & Abilities:

1. Knowledge and skills in counseling techniques with individuals and groups.

2. Ability to work effectively with colleagues, individual clients and groups.

3. Ability to work as a team member and to establish priorities.

4. Ability to apply principles learned to new situations.

5. Ability to learn new skills.

6. Ability to display a non-judgmental attitude.

7. Knowledge of community and social service agencies.

8. Ability to follow oral and written directions and to apply techniques for specific needs.

9. Knowledge and skills in mental health treatment methods and crisis intervention.

10. Knowledge and skills in chemical dependency treatment methods and crisis intervention.

11. Sufficient manual dexterity and physical ability to perform assigned tasks.

12. Ability to communicate clearly and concisely both orally and in writing.

13. Ability to work in an environment where people may be hostile or abusive.

14. Ability to manage time and meet deadlines.

15. Ability to work courteously and effectively communicate with the general public, clients, medical personnel, corrections personnel, police, and co-workers.

16. Ability to maintain accurate records and necessary paperwork.

17. Knowledge of de-escalation methods or ability to be trained in de-escalation methods Minimum Qualifications:

1. Must be a self-identified person currently or formerly receiving mental health services; or a self-identified person in recovery from a substance use disorder, who meets the abstinence requirements for recovery staff in alcohol and other drug treatment programs; or a family member of an individual who is a current or former recipient of addictions or mental health services. Person must identify on the application or cover letter how they have “lived” personal experience leading to an understanding of the needs of persons with mental health & substance abuse issues.

2. QMHA (Bachelor’s degree in Behavioral Sciences field or a combination of at least three year’s work, education, training or experience in chemical dependency or mental health treatment) preferred.

3. Must be certified by a DMH approved training as Peer Specialist at time of hire or within first 6 months.

4. Must be able to provide peer delivered services as described in Medicaid guidelines.

5. If a recovering from a substance-use disorder, providing treatment services, or peer support service, in alcohol and other treatment programs, must be able to document continuous abstinence under independent living conditions, or recovery housing for the immediate past two years.

6. Must pass a pre-employment drug screen, TB test and background check.

7. Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

8. Must be able to climb stairs several times a day.

9. Must adhere to agency’s policies, including but not limited to, non-discrimination, safety, drug and alcohol-free workplace, violence prevention and harassment-free workplace.

10. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.

3. Milieu Coordinator Essential Duties & Responsibilities:

a. establish and oversee a therapeutic milieu at the EP CSC program

b. co-lead groups

c. organize activities at the center to help Adolescents and Young Adults connect with programming and with each other in order to foster socialization and recovery.

d. may include working with Adolescents and Young Adults to set up a welcoming environment by decorating the center, organizing and playing games (e.g., ping pong, basketball, chess) for clients to play with each other, and taking Adolescents and Young Adults on outings (apple picking, bowling, trips to beach).

e. responsible for helping Adolescents and Young Adults orient to the EP CSC PROGRAM and learning and abiding by rules of the center (e.g., refraining from use of illicit drugs at the center, attending groups, maintaining adequate personal hygiene)

f. identify and troubleshoot obstacles with the Young Adult’s clinical team.

g. May be responsible for supervising undergraduate interns working in the milieu

h. Oversee all activities relative to the daily management of the milieu.

i. Maintain open communication with the Program Director, case managers and service coordinators, other service providers, and other relevant parties as needed.

j. Attend case conferences and other relevant meetings.

Preferred Qualifications:

a. A Bachelor’s degree, preferably a certified peer specialist or the equivalent,

b. At least 2 years of experience working with Adolescents and Young Adults with mental illness