Enterprise_Core_Technologies.pdf
PDF 115 KB Posted
- Attached to
- Technology Solutions for Smart Curb Management
- Solicitation number
- 475
- Issued by
- Los Angeles County, San Francisco City, California
About this file
This is an Enterprise Core Technologies reference document for the City of Santa Monica, California, outlining the technology infrastructure and systems that prospective vendors must integrate with for the Smart Curb Management technology solution. The document details the city's current technology ecosystem, including Tyler ERP (Munis) for finance and HR operations, ServiceNow Platform for IT Service Management and 311 services, SharePoint for internal workflows and document sharing, Laserfiche for document repository management, and the city's public-facing website built on Orchard (ASP.NET Core MVC). Additionally, the city utilizes CKAN as its open data platform deployed on AWS, Tableau for dashboard and analytics capabilities, and OKTA for identity management services.
Vendor proposals must demonstrate how their proposed solution will interact with and integrate into this established technology landscape. All integration solutions involving ServiceNow must utilize the ServiceNow Integration Hub, while non-ServiceNow integrations must leverage AWS serverless technologies including AWS Glue and Athena. Any public transparency data generated must be published to the Open Data Portal (data.santamonica.gov), and public-facing dashboards should be published on Tableau Public for consumption through the city website or open data portal. The city is currently in the process of migrating Laserfiche to a cloud environment and procuring Tyler APIs, indicating ongoing modernization efforts that vendors should anticipate when designing their technology solutions.
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Other files
| File | Type | Posted |
|---|---|---|
| Technology_Solutions_for_Smart_Curb_Management.pdf | ||
| Architecture_Questionnaire.pdf | ||
| Software_Maintenance_Agreement_Template.docx | DOCX document | |
| Technology_Services_Template.docx | DOCX document | |
| Software_as_a_Service_Template_(11-25).docx | DOCX document | |
| Vendor_Questionnaire_(fillable).pdf | ||
| City_of_Santa_Monica_VISA_Questionnaire.pdf | ||
| 2026-04_RFP_Smart_Curb_Management_Final.docx | DOCX document | |
| Proposer_Checklist.pdf | ||
| Software_as_a_Service_Template.docx | DOCX document |
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Enterprise Core Technologies
1685 Main Street, Suite 209, Santa Monica, CA 90401 • procurement@santamonica.gov www.santamonica.gov • @cityofsantamonica • @santamonicacity
The following are the enterprise technologies that the city uses. Please document how your solution will interact with/utilize these technologies.
Tyler ERP (Finance and HR) – Tyler Munis is the official data source for HR and financial data. Currently, the City does not have the Tyler APIs module but is in the process of procuring that shortly
ServiceNow Platform – The City uses ServiceNow as a Service Desk platform (ITSM) and also utilizes it for 311 (https://311.santamonica.gov ) and PPM (Project Management). The city also utilizes ServiceNow as a low-code development platform to create internal workflow applications.
SharePoint – The City uses O365 products and utilizes SharePoint for internal simple workflows and document sharing. The city also uses SharePoint as the intranet portal to share information with internal stakeholders.
Laserfiche –Laserfiche is a document repository for “final” documents. The official documents are managed using Laserfiche. Currently, the city is in the process of migrating to the Laserfiche cloud from an on-prem environment.
OKTA (Waiting from Veronica)
The City’s Website (.Net Orchard) – The public-facing website (www.santamonica.gov) is using Orchard (an open-source CMS platform) based on .Net. Any headless implementation will utilize this platform.
The platform uses the ASP .NET core MVC platform.
CKAN (Open Data Platform (CKAN on AWS) – The open data platform (data.santamoncia.gov) is deployed on AWS using CKAN (Open-Source Product). Any public transparency data needs to be published to the Open Data Portal.
Integration – The City currently uses ServiceNow Integration Hub for the integrations involving ServiceNow (to and from). For all other integrations, the city uses AWS serverless technologies including AWS glue and Athena.
Dashboarding (Tableau) – The city utilizes Tableau for dashboards. The public dashboards could be published on Tableau public to be consumed via the City Website and/or Open Data Portal. The internal dashboards will be available to the internal city staff with Tableau licenses.
mailto:procurement@santamonica.gov http://www.santamonica.gov/ https://311.santamonica.gov/ http://www.santamonica.gov/
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