ECC Final SOO April 25 Version.pdf

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4 Emergency Center Consoles
Solicitation number
F5N3FP3286AW04-A
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This document is a Statement of Objectives (SOO) for the procurement of emergency communication center furniture at Westover Air Reserve Base. The contractor shall provide and install four sit-to-stand dual-surface 24/7 dispatch consoles and four 24/7 dispatch chairs. The consoles consist of curved end units and straight units with specific size requirements for the work surfaces and monitor racks. The chairs must have a durable fabric and minimum 550 lb weight capacity. Key technical requirements include adjustability, stability, cable management, CPU enclosures, and data connection centers. The contract requires that the furniture meet applicable ANSI/HFES standards. Installation must be completed within 8 weeks, and a 1-year warranty is required. This SOO is referenced in the related federal contract opportunity F5N3FP3286AW04-A for 4 Emergency Center Consoles at Westover Air Reserve Base.

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Statement of Objec�ves (SOO) Emergency Communica�on Center Furniture

Rev 4/25/2024

(Any description contained herein that may be brand specific shall be considered brand name or equal.)

1.0 Scope

The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform the installation of four sit to stand dual-surface 24/7 dispatch consoles and four 24/7 dispatch chairs for the new Emergency Communications Center at Westover Air Reserve Base. The consoles, commercially available sizes, will consist of two curved end units holding five 24" monitor racks and two strait units holding three 24" monitor racks. Contractor will design spaces to house 16 CPU units for each monitor. Each strait workstation will have the minimum of working surface of 66” wide and 36” depth and the curved end workstations will be the minimum of 78”X78” wide to the corner and the minimum of 36” depth. The CPU storage will be separate from the minimum working surface. Each 24-hour dispatch chair will feature a fabric made to be highly durable and resilient to spills and each chair will have a minimum weight capacity of 550 pounds and the minimum seat width of 26".

THE 4 WORKSTATIONS SHALL ACCOMMODATE BOTH STAND-UP AND SIT-DOWN POSITIONS

IN ONE UNIT AS DEFINED BY: ANSI/HFES 100 – 2007 HUMAN FACTORS ENGINEERING OF

COMPUTER WORKSTATIONS - dated November 16, 2007

Standing adjustability requirements are based on input device support surface heights specified in ANSI/HFES100-2007 p 80 sec�ons 8.3.2.4. and monitor surface heights are based on surface heights specified in ANSI/HFES 100-2007

1.1 Adjustable Height Worksta�ons

1.1.1 Stability – Func�on

1.1.1.1 Requires completely separate independent electric floor supported, adjustable work surfaces for both monitor and keyboard.

1.1.1.2 Console must demonstrate stability at full extension. Maximum deflec�on of ½” is allowed when a horizontal load of 100 lbs. is applied to the center of each work surface.

1.1.1.3 Each work surface (input and monitor) shall have a separate living equipment weight capacity of 300lbs. minimum which does not include weight of worksurface.

Console must meet Operator Clearance requirements of ANSI/HFES 100- 2007 – page 79 sec�on 8.3.2.1.1 Method 2

1.1.1.4 Test requirements: Respondent shall include copies of independent test laboratory results indica�ng compliance with ANSI/BIFMA X5.5 – 2014.

1.1.2 Keyboard/Input Surface – Si�ng/Standing

Keyboard Surface height requirements are considered paramount to proper ergonomic posi�oning. All proposers must clearly iden�fy the height range of the keyboard/input surface and submit drawings illustrating adjustment range of product proposed for this project. Failure to submit drawings illustrating this range will render the proposal non-responsive.

1.1.2.1 Keyboard surface shall have sta�c load capacity of 500 lbs. to prevent damage from users si�ng / leaning on or using the surface as an aid in standing.

1.1.2.2 Keyboard surface must lower to 5th percentile seated female elbow height dimension (22") according to ANSI/HFES 100 -2007 8.3.2.4.3, Page 85 (Drawing) from the floor to the top of the keyboard surface.

1.1.2.3 Keyboard surface must raise to at least standing elbow height for 95th percentile male user (46.5") from the floor to the home row of keyboard.

ANSI/HFES 100 -2007 8.3.2.4.3, Page 85 (Drawing).

Keyboard Surface width must accommodate mul�ple keyboards or other input devices and shall provide room for note taking on either right- or le�-hand side.

1.1.2.4 Keyboard surface must be separately electrically adjustable with electronic controller having digital readout in one (1) cm increments to enable precise posi�on replica�on and must have provisions for connec�on to network/computer for so�ware used to control console from computer/device.

1.1.3 Monitor Surface – Si�ng/Standing

Monitor Surface height requirements are considered paramount to proper ergonomic posi�oning. All proposers must clearly iden�fy the adjustment range of the monitor surface and submit drawings illustra�ng adjustment range of product proposed for this project as well as the monitor moun�ng.

1.1.3.1 Monitor Surface must lower to allow posi�oning of monitor so that the gaze angle of the 5th percen�le seated female to the center of the screen ranges between -15° and -25° from horizontal eye level.

(ANSI/HFES100 sec�on 8.3.2.2 – 8.3.2.3 pages 82-83 - Drawing)

1.1.3.2 Monitor Surface must raise to 48" to allow posi�oning of monitor so that the gaze angle of the 95th percen�le standing male to the center of the screen ranges between -15° and -25° from horizontal eye level (69¼”) using a 22" monitor (ANSI/HFES100 sec�on 8.3.2.2 – 8.3.2.3 pages 82-83 - Drawing)

1.1.3.3 Monitor Surface must be wide and deep enough to accommodate 5-24” for curved, and 3-24” for straight.

1.1.3.4 Monitor surface must be engineered to an�cipate the possibility of technicians needing to stand or kneel on console to service equipment and shall be capable of suppor�ng a 500 lb. sta�c load.

1.1.3.5 The monitor racks will have a minimum of 3 axis point and/or push pull styles (or equivalent) and must follow the contour of the desks.

1.1.3.6 Monitor rack shall be as close to equal focal lengths from the user’s eyes to the face of each monitor as possible and posi�on monitors for a view angle perpendicular to the screen.

1.1.3.7 Monitor rack for each worksta�on shall be available in various sizes to accommodate monitors and an individual weight of 70 pounds on a single or dual level.

1.1.3.8 Moun�ng rail shall permit unrestricted horizontal adjustment of LCD mounts anywhere on the rail.

1.1.3.9 Rack Mounts shall allow removal of monitors from the front of the sta�on. An appropriate length service loop of the cables lets the tech remove monitors and set them on the keyboard surface for a quick swap when needed.

1.1.3.10 LCD mounts shall provide for all VESA monitor mount sizes.

1.1.3.11 LCD mounts shall adjust ver�cally to allow centering dissimilar monitor sizes on horizontal rail.

1.1.3.12 Monitor rack shall be designed to permit “stacking” of a single monitor up to a complete addi�onal row without removal or disassembly of any exis�ng monitors or any por�on of the base unit.

1.1.3.13 Monitor rack shall have simple and clean cable management on the back.

1.1.3.14 Vendor shall supply premium quality cable extensions as required to reach CPUs in CPU cabinets and provide adequate length to extend CPUs for service.

1.1.4 Adjustment Devices

1.1.4.1 Adjustment speed to be minimum 1.5”/second.

1.1.4.2 Independent keyboard surface to be separately adjustable with electronic controller.

1.1.4.3 Manually operated controller shall not be located where it can be damaged by chair arms. Loca�on under front edge of keyboard surface is unacceptable. Op�on of digitally integrated control system to provide secondary source for height adjustment controls. System to have ability to save unlimited number of users’ desired heights and personal control adjustments.

1.1.4.4 Safety finger clearance of 1½” minimum between stationary returns and moving surfaces or between moving surfaces of double surface tables is required.

1.1.5 Console Tops and Side Surfaces

1.1.5.1 Keyboard, Monitor and fixed height surfaces must be non-glare

Laminate.

1.1.5.2 Edge shall be con�nuous from top through to the botom of the surface.

1.1.5.3 Front edge shall be a chamfer style edge.

1.1.5.4 No seams between laminate and edge will be acceptable.

1.1.5.5 No edge banding or T-Mold edging will be acceptable.

1.1.5.6 Backer sheet on the botom of the surface must be a light color to improve visibility for technicians.

1.1.6 Laminate – CPU Cabinets, Drawer Pedestals and other casework

1.1.6.1 Casework shall be Laminate to be Thermofused Melamine (TFM) in standard colors, 3/4" thickness finished both sides or approved equal.

Doors will be 3- D Laminate with con�nuous face through edge material.

1.1.6.2 Cut edges, where exposed, shall be covered with edge banding, T-mold or sprayed sealant to encapsulate particle board core and limit formaldehyde emissions.

1.1.7 Console Control Electronics

1.1.7.1 All electronic control boxes which power the height adjustment of the surfaces shall be mounted in easily accessible location for trouble shooting. Dispatchers and service technicians shall not be required to crawl under consoles and look up at the botom of the surface.

1.1.7.2 All console control electronics shall be labeled for easy iden�fica�on.

This includes cables, electric boxes and pathways.

1.1.8 Acous�cal Panel System

Specified to provide for cable management, visual separation of tasks and both sound barrier and sound absorptive functions. Consoles without panel divider systems do not meet base bid requirements.

1.1.8.1 Panel frames shall be minimum 14 ga. cold rolled steel – with powder coat paint finish and sloted uprights to support components at 1” centers or equal.

1.1.8.2 Internal Cable management within the panel frame system is required.

Panel frame internal CAT5e cable capacity.

1.1.8.3 Stackable panel frames - Panel heights shall be ver�cally modular - The system shall be constructed in a manner to allow addi�onal 18” segments to be “stacked” on base panel frames to change panel heights for future change or reconfigura�on. “Stackable” components shall meet all specifica�ons of 3.1.10.

1.1.9 Cable Management

1.1.9.1 Cable pathways must be easy for the tech to access from the front of the console. Consoles which require rear access will not be considered.

1.1.9.2 Monitor and keyboard cables must have separate pathways from the computer to the end point.

1.1.9.3 Cable entry path from computer cabinet to the console must have opening large enough for all cables and a hand to fit through.

Minimum of 2.5” in height by 10” wide.

1.1.9.4 Cable bridge shall support cables from cabinet to console. Must have separate pathways for low voltage and high voltage.

1.1.9.5 Cabling shall be guided from CPU cabinet or panel enclosure to the monitor surface of the adjustable table in an energy chain with easy flip-up cable channel access.

1.1.9.6 Keyboard cabling shall be guided from cable bridge through energy chain to keyboard surface.

1.1.9.7 Cabling shall be guided through a 3rd energy chain from the back of the monitor surface to the focal depth platform to keep cables organized during focal depth adjustments.

1.1.9.8 “J” Channel under the monitor surface shall have enough internal room to hold all the cables and any power transformers. “J” channel around back of monitor surface aligned with grommets for management of cables / transformers and cable connec�ons.

1.1.9.9 Supplier shall provide premium quality extension cables as required to connect monitors, keyboards, mice, and all devices to CPUs.

1.1.10 CPU Enclosures

1.1.10.1 CPU enclosures shall be available in sizes to accommodate mini tower cases up to 8” wide x 18” high and be available in 1, 2, 3, 4, 5, or 6 unit capacity.

1.1.10.2 CPU enclosures shall be a minimum of 29” deep to accommodate

CPUs and cabling.

1.1.10.3 CPU enclosure shall have at a minimum of two of the three front, rear and top access points depending on layout.

1.1.10.4 Work surface height CPU enclosures shall have op�on for the surface top to be hinged at the back and fold up to a safe res�ng posi�on against the panel system. This provides top access to the back of the computers.

1.1.10.5 CPU enclosures shall have an internal mo�on sensing LED service light as standard equipment.

1.1.10.6 CPU enclosures shall be equipped as standard with ac�ve ven�la�on using a minimum of two (2) quiet, 28db (decibel) 45 cfm exhaust fans to keep electronic equipment cool.

1.1.10.7 CPU enclosures shall not be located underneath a height adjustable surface due to poten�al crush zones.

1.1.10.8 CPU enclosures will be deigned to not interfere with leg room under the console.

1.1.10.9 Supplier shall provide premium quality extension cables as required to connect monitors, keyboards, mice and all devices to CPUs.

1.1.11 Personal Controls

1.1.11.1 Personal controls shall operate LED task lights.

1.1.11.2 Two LED task lights shall be at each station. Light shall be dimmable and have 2 arm adjustments for user comfort.

1.1.11.3 Minimum of two desktop power outlets for each worksta�on.

1.1.12 Keyboard Surface Data Connec�on Center (KSDCC)

1.1.12.1 A KSDCC shall be located along the back edge of the keyboard surface to provide an easy, instantly accessible loca�on to plug in keyboards, mice and touch screen monitors if so equipped.

1.1.12.2 The KSDCC shall have at least eight (8) loca�ons which can be configured with either USB or PS2 ports, two (2) loca�ons for RJ11, RJ45 or DB9 ports.

1.1.12.3 The KSDCC shall incorporate an integral wire management channel along the back side of the keyboard surface to provide a place for mouse and keyboard cables to be stored and easily retrieved by the user to re-posi�on keyboards or mice for either right or le� hand use and to prevent cables from hanging down into knee/foot space.

1.1.12.4 Vendor shall supply appropriate number of extension cables of sufficient length to reach CPUs with each KSDCC specified.

1.1.13 Project Considera�ons

1.1.13.1 Any proposal which does not include all component parts included in this specifica�on and the accompanying drawings or is incomplete in any way will be considered non-responsive and rejected immediately. Quoted unit prices shall be guaranteed for one year from date of installa�on – plus freight and installa�on – in any quan�ty.

1.1.13.2 Time of installa�on shall not exceed eight weeks.

1.1.13.3 Supplier must provide sufficient manpower, equipment, tools, materials, supervision, and quality control to complete the installa�on.

1.1.13.4 Supplier must provide training to base personal on the opera�on and maintenance of the new consoles.

1.1.13.5 New Emergency Communica�on Center’s furniture will have a minimum of a one-year warranty on the equipment and installa�on.

1.1.13.6 Delivery and installa�on will take place at Westover ARB.

between the hours of 0700-1630 on Monday-Friday. Excluding Federal Holidays:

• New Years Day

• Birthday of Martin Luther King, Jr.

• Washingtons Birthday

• Memorial Day

• Juneteenth National Independence Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

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