Past_Performance_Survey_-_Best_Execution.doc
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- Attached to
- FHA seeking expert transactional support to assist FHA in improving its property disposition capabilities.
- Solicitation number
- DU100H-15-R-0001
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Past Performance Survey
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Attachment 001 - Past Performance Survey
PAST PERFORMANCE SURVEY
PAST PERFORMANCE PROJECT IDENTIFICATON (To be filled out by the Offeror):
CONTRACTOR NAME:
CONTRACT or ORDER NUMBER:
PROJECT TITLE:
TOTAL PERIOD OF PERFORMANCE, INCLUDING OPTIONS
PAST PERFORMANCE REFERENCE INFORMATION (To be filled out by the Reference):
NAME:
TITLE:
AGENCY or CUSTOMER:
PHONE:
The Department of Housing and Urban Development (HUD) is procuring the services described in the box below. You have been selected by the contractor identified above to provide past performance information to HUD to be used in evaluating the offeror’s proposal for this acquisition. Thank you for your input.
The U.S. Department of Housing and Urban Development (HUD) Office of Single Family Asset Management (SFAM) is seeking a business service provider to provide a web-enabled commercial-off-the-shelf (COTS) application which will assist with the management and operational procedures associated with SFAM’s Real Estate Owned (REO) portfolio and analysis needs. These services include providing a method which can serve as the primary process for HUD staff and its business partners to send, receive, distribute, analyze, maintain, and manage information relative to HUD’s pre-conveyance, property management, and disposition strategies and activities.
For each of the Five (5) criteria listed below, the rater must choose One (1) Adjectival Rating by checking the box, as applicable. At a minimum, for any rating that is checked Marginal or Unsatisfactory, please submit additional comments to substantiate the rating. If Cost Control is N/A, Please explain why.
1. QUALITY OF SERVICE
| RATING |
| Adjectival Rating |
| Definition |
| Exceptional |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective |
| Satisfactory |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory |
| Marginal |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective. |
ADDITIONAL COMMENTS:
2. SCHEDULE
| RATING |
| Adjectival Rating |
| Definition |
| Exceptional |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective |
| Satisfactory |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory |
| Marginal |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective. |
3. COST CONTROL
| RATING |
| Adjectival Rating |
| Definition |
| Exceptional |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective |
| Satisfactory |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory |
| Marginal |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective. |
Not Applicable
4. BUSINESS RELATIONS
| RATING |
| Adjectival Rating |
| Definition |
| Exceptional |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the Contractor were effective |
| Satisfactory |
| Performance meets contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the Contractor appear or were satisfactory |
| Marginal |
| Performance does not meet some contractual requirements. The element being assessed reflects a serious problem for which the Contractor has not yet identified corrective actions. |
| Unsatisfactory |
| Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the Contractor’s corrective actions appear or were ineffective. |
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