Customer Service and Administrative Support
Washington, DC
Agency facts
- Full name
- Department of Housing and Urban Development CPO Customer Service and Administrative Support
- Office code
- 86543A
- Organization
-
-
Parent
HUD
-
Parent
HUD
- Contract obligations
- $1,833,483 In FY2025
- Address
- 451 7TH Street, SW, Washington, DC 20410, United States
Agency codes and contract spending come from SAM.gov/FPDS.
Contract obligations by fiscal year
| Fiscal year | Obligated |
|---|---|
| FY2027 To date | $0 |
| FY2026 | $1,718,939 |
| FY2025 | $1,833,483 |
| FY2024 | $68,291 |
| FY2023 | $1,983,355 |
Top contractors by obligations
| Rank | Contractor | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Workpro LLC | $1,585,500 | |
| 2 | The Mcgarity Consulting Group, Incorporated | $607,436 | |
| 3 | Unison Virtual Acquisition Office LLC | $120,123 | |
| 4 | National Contract Management Association | $19,500 | |
| 5 | Dun & Bradstreet, Inc. | $4,979 |
Top contract vehicles by obligations
| Rank | Vehicle | Obligated, FY2026–FY2027 | Share |
|---|---|---|---|
| 1 | Multiple Award Schedule (MAS) | $146,171 |
1 of 2 vehicles listed here. See the rest on GovTribe.
Contract opportunities
Show 40 more
Latest 50 of 156 listed here. See the rest on GovTribe.
Contracting staff
| Rank | Person | SAM.gov records, last 2 years |
|---|---|---|
| 1 | Tradine Washington | 1 |
About this agency
The Department of Housing and Urban Development's Chief Procurement Officer Customer Service and Administrative Support office procures administrative and customer-service support contracts on behalf of HUD's operational mission. The office operates as a sub-agency contracting function within HUD's procurement hierarchy, managing internal operational support rather than direct housing or community-development delivery.
HUD CPO Customer Service and Administrative Support has awarded 48 federal contracts since 2008, with a combined potential value of $92.1 million and $52.7 million in obligated dollars to date. Recent activity shows an uneven cadence: 5 awards in 2022, 1 in 2023, 5 in 2024, 1 in 2025, and 3 so far in 2026. Across its contract portfolio history, the office has engaged 34 distinct prime contractors. The most recent award closed on 2026-09-25.
The competitive landscape is highly fragmented. The top five primes by award count over the last five years cover only 47 percent of recent awards, and those leading by count are small-dollar vendors: Dun & Bradstreet, Inc. and National Contract Management Association each hold 2 awards valued at $43 thousand and $72 thousand combined, respectively. By potential value, concentration is even more fragmented at 19 percent of recent combined value spread across the top five. Workpro LLC and The Mcgarity Consulting Group, Incorporated lead by value at $5.5 million and $4.4 million respectively, but no single vendor dominates the portfolio. The long tail of 29 other awardees accounts for the majority of both award count and value.
Set-aside activity is dominated by unrestricted procurements: 69 percent of awards carry no set-aside designation. Eight-A contracting accounts for 29 percent of awards combined (27 percent sole-source 8(a), 2 percent competitive 8(a)), while total small-business set-asides represent 2 percent of the portfolio. No other set-aside categories appear in the award history.
No recent contract opportunities or grant opportunities are recorded against the office in the source data.
Quick answers
What is Customer Service and Administrative Support?
Customer Service and Administrative Support is part of Department of Housing and Urban Development. Its full name is Department of Housing and Urban Development CPO Customer Service and Administrative Support.
How much does Customer Service and Administrative Support spend on contracts?
Contracts funded by Customer Service and Administrative Support and its offices obligated $1,833,483 in fiscal year 2025 and $5,604,068 in fiscal years 2023 through 2027.
Who are Customer Service and Administrative Support's largest contractors?
The contractors Customer Service and Administrative Support and its offices obligated the most to in fiscal years 2026 and 2027 are Workpro LLC ($1,585,500), The Mcgarity Consulting Group, Incorporated ($607,436) and Unison Virtual Acquisition Office LLC ($120,123).
Which contract vehicles does Customer Service and Administrative Support use most?
The contract vehicle Customer Service and Administrative Support and its offices obligated the most through in fiscal years 2026 and 2027 is Multiple Award Schedule (MAS) ($146,171). Orders through any contract vehicle obligated $146,171 in those years, 9% of its contract obligations.
What is Customer Service and Administrative Support's latest contract opportunity?
The latest contract opportunity from Customer Service and Administrative Support is GuideStar Digital Subscriptions, special notice, posted August 30, 2019.
On GovTribe
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- Federal contract opportunities
- Federal contract awards it made
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- IDV awards it funded
- Contract vehicles it funds
- Funding analysis by contractor, NAICS and set-aside
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