Draft PWS SOMTC Support Services_24 Nov.pdf

Special Operations Mission Training Center Support Services United States Army Special Operations Command, G3

Fort Bragg, North Carolina

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract titled "Special Operations Mission Training Center Contract."

The Government shall not exercise any supervision or control over contractor personnel performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, their supervision, and other items necessary to perform non-personal services to "Special Operations Mission Training Center Contract” as defined in this Performance Work Statement (PWS), except for those items specified as Government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the Contract and consistent with the standards established in this PWS and contract.

1.1.1. SOMTC Mission: The Special Operations Mission Training Center (SOMTC) conducts individual and collective training for the USASOC operating and generating force, which shall include Joint Special Operations Forces, to prepare Special Operations Forces (SOF) to successfully operate across the full spectrum of operations.

1.1.2. Background: Army Special Operations Forces (ARSOF) are those Active and Reserve Component Army forces designated by the Secretary of War that are specifically organized, trained, and equipped to conduct and support special operations. The Army has the largest number of special operations units in the Department of War and provides the preponderance of special operations forces to joint force commanders. These forces include subordinate units assigned to the United States Army Special Operations Command (USASOC). USASOC serves as the Army component within United States Special Operations Command (USSOCOM). USASOC is organized around three key subordinate commands: the United States Army John F. Kennedy Special Warfare Center and School, 1st Special Forces Command, and the United States Army Special Operations Aviation Command. It also includes the 75th Ranger Regiment as a direct reporting unit. USASOC is located at Fort Bragg, North Carolina, NC. The Special Operations Mission Training Center is aligned under the Operations Directorate of USASOC.

1.2. Organization Overview:

1.2.1. SOMTC: SOMTC personnel consists of one active-duty officer, three Government Service (GS) employees and a contracted staff. The active-duty officer is the SOMTC Director. The SOMTC Director is responsible for all SOMTC operations and reports directly to the USASOC G3. Therefore, the SOMTC Director has decision authority to ensure SOMTC success. The SOMTC Director nominates COR from the SOMTC GS staff, and the USASOC Contract Officer appoints the COR. SOMTC is organized into three divisions: Operations, Training, and Information Technology (IT) & Cyber.

1.2.2. Operations Division: The Operations Division is led by the Deputy Director and is responsible for oversight of quality control functions related to facilities support and the efficiency of SOMTC operations. The Facilities Division consist of the Facilities Management Branch.

1.2.2.1. The Facility Management Branch is managed by the contractor Facility Operations Manager position and is responsible for facilities management, physical security, supply, logistics and property management of SOMTC. The

Facility Management Branch consists of the Physical Security Section and Property Book Management and Supply & Logistical Support Section.

1.2.3. Information Technology (IT) & Cybersecurity Division: The IT & Cybersecurity Division is led by SOMTC IT Chief and is responsible for oversight of quality assurance functions related to IT support, cybersecurity, and network and system administration. The IT Support Division consists of the IT Operations Branch.

1.2.3.1. The IT Operations Branch is managed by the contract Information Technology (IT) Support Lead position and is responsible for managing technical support for training, the cybersecurity including systems, processes, and compliance. The IT Operations Branch consists of the Operations & Desktop Support Section and Network & System Administration Section.

1.2.4. Training Division: The Training Division is led by SOMTC Training Chief that is responsible for oversight of quality control functions related to collective training. The Training Division consists of Mission Command Exercise Branch.

1.2.4.1. The Mission Command Exercise Branch is managed by contract Mission Command Exercise Leader position and is responsible for scheduling and coordinating Mission Readiness Exercises for O5-O6 HQs staff. The MCEB consists of the Simulation Section. The Simulation Section is responsible for providing simulation support to all training at SOMTC.

1.2.5. SOMTC Organizational Chart: The SOMTC organization chart is depicted below in image 1, SOMTC Staff Diagram.

Image 1: SOMTC Staff Diagram

1.3. Objectives: The Contractor basic objectives include the following:

1.3.1. Mission Readiness Exercise (MRX): Designing and conducting Mission Readiness Exercises for 1st Special Forces Command (Airborne) and United States Army Special Operations Command (USASOC) which shall include Joint Special Operations Forces. This objective directly supports SOMTC's mission and is the priority related to operations, scheduling, and collective training.

1.3.2. Information Technology Support: Planning, preparing, and providing network administration, systems administration, desktop, Audio Visual (AV), printers, and cyber security support. This objective directly supports SOMTC's mission and is a priority related to operations, scheduling, and collective training.

1.3.4. Facility Management: Manage, track and coordinate, physical security, supply, government furnished property, facility maintenance issues and works orders with appropriate Government organization. This objective directly supports SOMTC's mission and is a priority related to operations, scheduling, and collective training.

1.3.4.1. Venue Support: Support venue management and network access within the SOMTC facility. Occasionally SOMTC training areas are not scheduled for training and may be used to support other events or training. The contractor shall, at the discretion of the SOMTC Director, configure SOMTC rooms and equipment so government elements can successfully conduct unit managed events.

1.4. Scope: The Contractor shall provide all personnel, materials, and resources (except those stated in Part 3, Government Furnished Equipment and Property) to accomplish the terms and conditions of this PWS.

1.5. Period of Performance: The period of performance shall be for one (1) month Phase-In Period, one (1) Base Year period of 12 months and seven (7) 12-month option periods.

1.6. Quality Control:

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services and supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Contractor Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the Government recipient of services. This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) 25 days after start of transition period and within five (5) days of any proposed changes to the Contracting Officer's Representative (COR) and Contracting Officer (KO).

1.6.1.2. Prevention-Based: The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the PWS throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract.

The QCP at a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and corrective action procedures to include procedures for addressing discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback or complaints.

1.6.1.3. Quality Control Reports: Within 48 hours of completion, or upon request from the COR, the Contractor shall provide the COR with all reports generated as the result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.1.4. Changes: The Contractor’s QCP shall be incorporated into and become part of the contract after the plan has been accepted by the KO. Proposed changes made after KO acceptance shall be submitted in writing through the COR to the KO for review and acceptance prior to implementing any revision. The Contractor’s QCP shall be maintained throughout the duration of the contract and shall include the Contractor’s procedures to routinely evaluate the effectiveness of the plan to ensure the Contractor is meeting the performance standards and requirements of the contract.

1.6.2. Quality Assurance: The COR and any designated Quality Assurance Evaluator(s) will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the COR must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rates(s). When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor has been made aware of the defective performance. The COR will inform the SOMTC Director and USASOC Contract Officer (KO) of unresolved or uncorrected Contractor defective performance. The Contractor will be given two working days after formal notification to correct the deficiency in accordance with requirements of the contract. Deficiencies that cannot be corrected within two working days will be reported to the Contracting Officer. The KO will then review the incident and decide if a Contractor Discrepancy Report (CDR) is to be issued.

1.6.2.1. Contractor Discrepancy Report (CDR): When the Contractor's performance remains unsatisfactory, a CDR may be issued by the KO. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR to provide an explanation for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence. If the performance is not satisfactory as rated under the applicable Performance Requirements Summary (PRS) paragraph, the Contracting Officer may withhold payment IAW the PRS standards listed in Technical Exhibit 1. Should the unsatisfactory performance continue or not be resolved, a remedy for payment will be imposed and will continue to be imposed for each subsequent month of non-conformance.

1.6.3. Property Management Plan: The Contractor shall establish a process to manage Government Furnished Property (GFP) in its possession to control, use, preserve, protect and maintain. The Property Management System (PMS) must be adequate to satisfy the requirements of Property Management in accordance with (IAW) FAR clause 52.245-1 Government Property. The Contractor shall provide the COR the Property Management Plan to the COR within 25 days after start of phase-in period and within five (5) days of any proposed changes.

1.6.4. Recognized Federal Holidays: The Contractor is normally not required to perform services on recognized federal holidays. However, that stipulation is subject to SOMTC mission execution requirements. The recognized federal holidays include:

New Year’s Day Labor Day Birthday of Martin Luther King Jr. Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.6.4.1. Holidays on Saturday or Sunday: When a federal holiday occurs on a Saturday, federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.4.2. Installation Closures: When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will reschedule the work, so it is performed the following day or as directed by Government personnel.

1.6.5. Hours of Operation/Tempo: The Contractor shall be responsible for providing services, between the hours of 8:00 AM – 5:00 PM Monday through Friday, except federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. Contractor personnel may be required to work beyond eight hours per day or forty hours per week and may work occasional weekends to support Government requirements. The contractor may be required to support simultaneous events. The SOMTC Director will establish the priority of each event. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract.

1.6.6. Surge Support: Surge support requirements are defined as short term periods, utilizing personnel/skill sets already designated on the PWS, redirected to support mission activities to meet urgent customer needs. Surge support shall be defined as hours outside the Contractor Man-Year Equivalent (CME) using additional contractor line-item numbers (CLIN) to fund surge requirements. This type of support is typically needed because of unforeseen or unplanned events (e.g., schedule changes, system requirements updates, adverse test results, and others). The Contractor shall ensure they can provide this type of flexibility and support. The Contractor shall coordinate and manage the Government need for Surge Support within the cost and CME hours defined in the contract. Surge support shall be considered a “additional requirement” under the scope of this contract.

1.6.7. Place of Performance: The Contractor shall have routine access to Government-controlled facilities. Most of the work to be performed under this contract shall be accomplished at the Special Operations Mission Training Center, 164 Tora Bora Boulevard, Fort Bragg, NC.

1.6.7.1. CONUS: Frequently, contractor personnel travel to Continental, United States (CONUS) locations other than Fort Bragg, NC. CONUS travel historically consists of one or two Subject Matter Expert (SME) Contractors per trip to coordinate or perform liaison duties before or during exercises with USSOCOM Special Operations Forces elements.

1.6.7.2. OCONUS: Infrequently, but possible under this contract, Contractor personnel travel Outside Continental United States (OCONUS). OCONUS travel historically consists of one or two Subject Matter Expert (SME) Contractors per trip sent to coordinate and perform liaison duties before or during SOMTC exercises.

1.6.8. Security Requirements: All contractor personnel shall have a minimum of secret security clearance and maintain a secret security clearance for the duration of the contract. The security requirements are in accordance with the attached DD254. Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites.

1.6.8.1. NISPOM: The Contractor shall execute a Security agreement (DD Form 441), IAW the National Industrial Security Program Operating Manual (DoD 5220.22-M) and any revisions to DoD 5220.22-M. The provisions of the National Industrial Security Operating Manual (NISPOM) shall apply to the performance of work under this contract.

1.6.8.2. e-QIP System: Contractor personnel shall use the Electronic Questionnaires for Investigations Processing (e-QIP) system to enter their personal investigative data for Office of Personnel Management, Federal Investigation Services (OPM- FIS) to use as basis for suitability and security clearance determination. Individual e-QIP application for clearance shall be completed and sent to Contractor Facility Security Officer for processing within fifteen days of employment.

1.6.8.3. Clearance Upgrade: Upgrade of selected positions to TOP SECRET may arise based on unforeseen mission needs.

The COR, with advice of the SOMTC Government Security Manager, shall make this determination when and if required.

1.6.8.4. Clearance Records: The Contractor shall furnish the COR and SOMTC Security Manager security clearance verification via the Defense Information Systems for Security (DISS) web application of each contractor prior to authorization to access classified material. During the phase-in period, the Contractor shall furnish verification of personnel's clearances via DISS within 25 days from start of the phase-in period. During the periods-of-performance, the Contractor will update the record of personnel's clearances with-in five (5) days of new hired personnel's start of work.

1.6.8.5. NIPR/SIPR Access: Contractor personnel will coordinate with the SOMTC Government Information Management Officer (IMO) to obtain user accounts to USSOCOM's non-classified internet protocol router network (NIPR) and secret internet protocol router network (SIPR). The Contractor shall complete USSOCOM IMT 12 form (NIPR/SIPR Access Request).

1.6.8.6. SOMTC Electronic Security System: The Government will provide the Contractor with the SOMTC Electronic Security System (ESS) for facility security badging and video surveillance. The Contractor shall operate and maintain backup configuration files and recorded videos for the SOMTC electronic security system daily during normal business hours. Contractor personnel shall provide operator and administrative training on SOMTC ESS for new contractor employees. Contractor personnel shall display the SOMTC facility badge when in the SOMTC facility. At the end of this contract or an individual contractor personnel employment ends, contractor personnel shall turn in their SOMTC facility badge to the COR. The Contractor shall issue the appropriate SOMTC facility badge to SOMTC government staff, visitors, and units training at SOMTC.

1.6.8.7. Courier Cards. The Contractor shall be responsible for issuing courier cards/letters to contractor employees required to transport classified information that is compatible to the employee's clearance level. The contractor shall provide the SOMTC Government Security Manager and COR with a list of names of contractor employees issued Courier Cards/Letters.

1.6.9. Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each workday, SOMTC facilities, equipment, and materials shall be secured in accordance with USASOC and Army Regulations.

1.6.9.1 Key Control: (All references to keys include key cards.): The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately (within one hour) report any occurrences of lost, damaged, or recovered keys to the Government Security Manager and COR.

1.6.9.2 Re-key/Key Replacement: In the event keys other than master keys are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.9.3. Unauthorized Use: The Contractor shall prohibit the use of Government issued keys by any person other than Contractor’s personnel. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Government.

1.6.9.4. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed annually or when personnel having access to the combinations no longer have a need to know such combinations. The Contractor shall maintain an accurate list of contractor employees who have knowledge of the lock combination for each lock combination and date of last lock combination change. The Contractor shall provide SOMTC Governments staff with all lock combinations when requested.

1.6.10. Special Qualifications.

1.6.10.1. General:

1.6.10.1.1. Certifications: The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in PWS paragraph 1.6.8, Security Requirements, during the execution of this contract.

1.6.10.1.2. For contractors requiring CAC: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.10.1.3. For IA/IT certification. Per DoD 8140.03, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8140.03 must be completed upon contract award.

1.6.10.1.4. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training.

1.6.10.1.5. Access and general protection policy and procedures. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.10.1.6. Anti-Terrorism (AT) Level l training. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil.

1.6.10.1.7. AT Awareness Training for Contractor Personnel Traveling Overseas. This standard language requires U.S.-based contractor employees and associated subcontractor employees to make available and to receive Government-provided area of responsibility (AOR)–specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander, with the unit ATO being the local point of contact.

1.6.10.1.8. Locally Developed iWatch Army Training. The contractor and all associated subcontractors shall brief all employees on the local iWatch Army program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR NLT 60 calendar days after contract award.

1.6.10.1.9. Requirement for OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.6.10.1.10. Cybersecurity/information technology training: All Contractor employees and associated subcontractor employees must complete the DoD Cyber awareness training before issuance of network access and annually thereafter. All contractor employees working in IA/IT functions must comply with DoD, Army, USSOCOM and USASOC training requirements in DoD Manual 8140.01, AR 25-2 and published USSOCOM and USASOC requirements within 6 months of employment.

1.6.10.1.11. Access to government information systems: All contractor employees and associated subcontractors who require access to a government information system must successfully complete the DoD Cyber Security Awareness training prior to access to the information system. Training shall be required annually after the initial training.

1.6.10.1.12. For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204‑2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with (1) the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); (2) any revisions to DoD 5220.22-M, notice of which has been furnished to the contractor.

1.6.10.1.13. Vendor to obtain a facility clearance and individual clearances at the appropriate level: The Vendor must obtain a Facility Clearance at the appropriate level (IAW the NISPOM DoD 5220.22-M) prior to the start of the contract awarded period of performance. Contractor personnel performing work under this contract must have the required security clearance at the appropriate level at the start of the period of performance. Security clearances and Facility Clearance (FCL) requirements are required to be maintained for the life of the contract in accordance with the DD254 attached to the contract.

1.6.10.1.14. For contracts requiring performance or delivery in a foreign country. DFARS Clause 252.225-7043, Antiterrorism/Force Protection for Defense Contractors Outside the US, shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives.

1.6.10.1.15. USASOC COVID-19 Pandemic Guidance: The health and safety of the total force (Service Member, Civilian, and Contractors) is essential to mission success. In the event of a declared DoD public health emergency or pandemic, all contractor personnel performing or traveling under performance of this contract are required to follow the latest issued DoD, state, and local guidance regarding Force Health Protection and Public Health. The contracting Officer must approve of any reasonable change in contract performance that results from following the latest health protection guidance. Published health protection guidance may include but is not limited to, workplace access restrictions, social distancing, personal protective equipment, Contractor Restriction of Movement (ROM), Reporting requirements, and Screening/ Testing/ Quarantining requirements.

1.6.10.1.16. Telecommuting/Telework: Telecommuting/telework is defined as authorization for an employee that generally works at the Government location, to work at an alternate location (i.e., at the employee’s home or Contractor location) either long term or temporarily. Long-term is defined as six or more months in duration.

The Contractor shall provide a written request with appropriate rationale for COR approval prior to any telecommuting/telework. Telecommuting/telework requests shall be approved in writing on a case-by-case basis by the COR. Telecommuting/telework is generally Customer specific, and all telework-approved equipment shall be authorized by the Government for use. Government furnished equipment shall include a government issued computer system. All additional office equipment associated with consumables and supplies including but not limited to printer, scanner, shredder, and media shall be provided by the Contractor. At alternate duty locations, the Contractor shall always be available during core hours via electronic mail, approved collaboration tools, and phone.

Classified work is not authorized under telecommuting or the alternate worksite, except as explicitly authorized by Command leadership and the Contracting Officer’s Representative.

1.6.10.1.17. Controlled Unclassified Information (CUI). Include DFARS clause 252.204-7012, which requires the contractor to comply with NIST 800-171. Also include DFARS provision 252.204-2019 into solicitations.

Acquisition officials should follow procedures outlined in DFARS 204.73 and verify vendors have an adequate NIST SP 800-171 summary assessment score within the Supplier Performance Risk System (within PIEE). If the score doesn’t show a medium- or high-level assessment with a score of 110 or better (as described in the “NIST SP 800-171 DoD Assessment Methodology”), include clause 252.204-7020 and obtain the vendor’s “system security plan” and “plan of action” for NIST SP 800-171 verification and assurance by Army security officials.

1.6.11. Other Qualifications: Qualifications for contractors are defined below and are organized into functional areas aligned with SOMTC Division, Branch and Section organization structure.

1.6.11.1. Operations Division:

1.6.11.1. Facility Management Branch:

1.6.11.1.1. Facility Operations Manager: The FOM shall meet or exceed the following minimum qualifications:

• Minimum Education Requirement: Bachelor’s degree. Fifteen years of Army Special Forces experience may substitute for academic degrees.

• Special Skills/Qualifications Required: Graduate of the Army Special Forces Qualifying Course (18A, 180A, or 18 series Noncommissioned Officers Military Occupation Specialties). Two years of experience in facility management, and operations of Army Mission Command Training Center/Complex.

• Minimal Background/Experience Required: Two years of experience in supervision of maintenance, security, and safety of facilities. Fort Bragg Directorate of Public Works (DPW) Repair and Upgrade (R&U) training. Experience performing humidity/air conditioning and controls checks. Experience submitting and tracking DPW services or work orders for AC/heat, plumbing, electrical, etc. with emphasis on Fort Bragg Directorate of Public Works (DPW) regulation and procedures.

• Additional Desired Qualifications/Experience: Certified Project Manager. Experience performing key control and fire marshal functions. Defense Information Systems for Security (DISS) training. Excellent interpersonal and communication skills, attention to details, and project coordination. Four years’ experience as a senior supervisor, two years of management and operations experience of a Training Center or Complex (MTC, NTC, JRTC, etc.).

• Security Clearance: Secret clearance.

1.6.11.2. Security Section:

1.6.11.2.1 Security Specialist Personnel:

• Minimum Education Requirement: Associate degree. Six years military experience or five years of experience in physical security experience may substitute for academic degree.

• Special Skills/Qualifications Required: Knowledge of Army Physical Security policies and procedures.

Knowledge of customer service practices and principles. Experience submitting Fort Bragg Form 975 to Fort Bragg Directorate of Emergency Services (DES), Physical Security Division. Strong computer and Microsoft Office Suite skills. Ability to manage information of Contractor staff. Understand effective customer services orientation. Great attention to detail. Ability to clearly articulate instructions and information to visitors and provide accurate directions. Completed Defense Information Systems for Security (DISS) training and required certifications for user account access ability.

• Minimal Background/Experience Required: Five years of experience in Army physical security activities.

• Additional Desired Qualifications/Experience: Knowledge of concepts and theories of Physical Security programs, principles and practices used to review, analyze, and resolve physical security issues.

1.6.11.2.2. Visitor Security Control Personnel:

• Minimum Education Requirement: High school diploma.

• Special Skills/Qualifications Required: Knowledge of Army Physical Security policies and procedures.

Knowledge of customer service practices and principles. Strong computer and Microsoft Office Suite skills.

Ability to manage information of Contractor staff. Understand effective customer services orientation.

Great attention to detail. Ability to provide accurate directions and information to visitors. Completed Defense Information Systems for Security (DISS) training and required certifications for user account access ability.

• Minimal Background/Experience Required: One year of experience in physical security activities.

• Additional Desired Qualifications/Experience: Knowledge of concepts and theories of Physical Security programs, principles and practices used to review, analyze, and resolve physical security issues.

1.6.11.3. Property Book and Logistics Support Section:

1.6.11.3.1. Chief Logistician Personnel:

• Minimum Education Requirement: High School diploma.

• Special Skills/Qualifications Required: In-depth knowledge of Army Supply System. Two years of experience using Global Combat Support System-Army (GCSS-A).

• Minimal Background/Experience Required: Five years of experience in logistics. Knowledge of Army supply regulations. Knowledge of the accounting policies of the DoD Property Book regulations and policies

• Additional Desired Qualifications/Experience: Certification through the American Society of Transportation and Logistics, or the International Society of Logistics. Familiarity with the Defense Property Accountability System. Knowledge of a broad range of supply program relationships between technical supply operations and general supply support programs

• Security Clearance: Secret clearance

1.6.11.3.2. Supply Clerk Personnel:

• Minimum Education Requirement: High School diploma.

• Special Skills/Qualifications Required: Basic computer skills. Clerical skills such as typing, filing, and record keeping. Communication skills. One year of experience using Global Combat Support System-Army

(GCSS-A).

• Minimal Background/Experience: Five years of experience in one of the following positions: material recording clerk, production clerk, stock clerk, material and product inspector, or military automated logistical specialist.

• Additional Desired Qualifications/Experience: Knowledge of the Army Supply System and Army supply regulations.

1.6.11.4. Information Technology/Cybersecurity Division:

1.6.11.4.1 IT Operations Branch:

1.6.11.4.1.1 Information Technology (IT) Support Lead:

• Minimum Education Requirement: Bachelor’s degree in an Information Technology (IT) related field or an associate degree in an Information Technology (IT) related field with ten years’ IT Lead experience.

• Special Skills/Qualifications Required: Must possess a current certification that meets the requirements for the DCWF Information Systems Security Manager (722) at the Intermediate or Advanced proficiency level, such as CISSP or CISM. Must complete a minimum of 20 hours of Continuous Professional Development (CPD) annually, or as required to maintain their certifications, whichever is greater. Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

o Cybersecurity principles, methodologies, and best practices.

o Risk management frameworks (e.g., NIST RMF).

o National and international cybersecurity laws, regulations, and standards.

o Network Security architecture and technologies.

o Security incident response and handling procedures.

o Vulnerability management and penetration testing methodologies.

o Security assessment and authorization processes.

o Disaster recovery and business continuity planning.

o Security awareness training and education.

o DoD cybersecurity policies and guidance.

o Responsibilities include, but are not limited to:

o Developing and maintaining the organization's cybersecurity program.

o Conducting risk assessments and developing mitigation strategies.

o Overseeing the implementation of security controls.

o Monitoring security systems and responding to security incidents.

o Ensuring compliance with applicable laws, regulations, and policies.

o Providing security guidance and training to personnel.

o Managing security-related projects and initiatives.

o Collaborating with other stakeholders to ensure the security of information systems and data.

• Minimal Background/Experience Required: A minimum of four years' experience in a formal supervisory role managing technical teams responsible for military information systems. Demonstrated experience in program management, including task delegation, performance tracking, and personnel development.

Demonstrated experience overseeing the planning, implementation, and maintenance of complex datacenter environments, including server virtualization, network infrastructure, and storage.

1.6.11.4.1.2. Assistant IT Support Lead Personnel:

• Minimum Education Requirement: Bachelor’s degree in information technology (IT) or Cybersecurity related field or an associate degree in Information Technology (IT) or Cybersecurity related field with five years’ experience.

• Special Skills/Qualifications Must possess a current certification that meets the requirements for the DCWF Information Systems Security Officer (722 at the Intermediate or Advanced proficiency level, such as CISSP or CISM. Must complete a minimum of 20 hours of Continuous Professional Development (CPD) annually, or as required to maintain their certifications, whichever is greater. Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

o Cybersecurity principles and methodologies.

o Risk management processes and frameworks.

o Network security architecture and protocols.

o Vulnerability assessment and penetration testing techniques.

o Security system design and implementation.

o Security incident response and handling.

o Compliance with relevant laws, regulations, and standards (e.g., NIST, FISMA, PCI DSS).

o Two years' experience managing DoD RMF packages within the eMASS system.

o Experience conducting vulnerability scans and analyzing results.

o Experience developing and maintaining RMF artifacts.

o Operating system security (Windows and Linux).

o Network security, architecture, protocols, and technologies.

o Vulnerability assessment and penetration testing techniques.

• Minimal Background/Experience Required: Two years' experience managing DoD RMF packages within the

Enterprise Mission Assurance Support Application (EMASS) system. Experience conducting vulnerability scans with ACAS/Nessus and analyzing scan results. Experience developing and maintaining RMF artifacts, such as the System Security Plan (SSP) and Plan of Action & Milestones (POA&M).

1.6.11.5. System and Network Administration Section:

1.6.11.5.1. System Administrator Personnel:

• Minimum Education Requirement: Associate degree in an Information Technology (IT) related field or equivalent military training.

• Special Skills/Qualifications Required: Must possess a current certification that meets the requirements for the DCWF System Administrator (451) at the Basic proficiency level. Acceptable certifications for the System Administrator (451) role include Security+ CE or CySA+. Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

o System administration, network, and operating system hardening techniques.

o File system implementations (NTFS, FAT, EXT).

o IT security principles and methods (firewalls, DMZs, encryption).

o Network protocols (TCP/IP, DHCP, DNS).

o Operating system command line/prompt.

o System/server diagnostic tools and fault identification.

o Virtualization technologies and virtual machine management.

o System performance monitoring and optimization.

• Minimal Background/Experience Required: In-depth knowledge of Microsoft Server environments, VMware (vCenter), and SharePoint administration. Experience with Joint/Army Mission Command systems (e.g., TAK, CPCE, SOF MC). Experience with ACAS, Army Endpoint Security Solution (AESS), Trellix, Microsoft Defender Endpoint, and other DoD security tools.

1.6.11.5.2. Network Administrator Personnel:

• Minimum Education Requirement: Associate degree in a related technical discipline or equivalent military training (e.g., 25B/H/N).

• Special Skills/Qualifications Required: Must possess a current certification that meets the requirements for DCWF Network Operations Specialist (441) at the Intermediate proficiency level. Acceptable certifications for the Network Operations Specialist (441) role include Security+, CCNA, or Network+.

Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

o Computer networking concepts and protocols.

o Cyber threats and vulnerabilities.

o Network security principles and architecture.

o Network systems management principles and tools.

o Network troubleshooting and diagnostics.

o Configuration and maintenance of network devices (routers, switches, firewalls).

o Network security practices and technologies (VPNs, firewalls, intrusion detection systems).

• Minimal Background/Experience Required: Three years' experience in a senior technical role on a DoD network. Extensive hands-on experience configuring and managing Cisco network infrastructure (switches, routers, firewalls), and VPNs.

1.6.11.6. Desktop Support Section:

1.6.11.6.1. PC Technician Personnel:

• Minimum Education Requirement: Associate degree in an IT related field or four years’ professional experience.

• Special Skills/Qualifications Required: Must possess a current certification that meets the requirements for the DCWF Client Systems Technician (411) at the Basic proficiency level. Demonstrated knowledge and skill in the following areas (as evidenced by experience or training):

o Computer networking concepts and protocols.

o Cyber threats and vulnerabilities.

o Basic physical computer components and IT architecture.

o IT system operation, maintenance, and security.

o Troubleshooting system hardware and software.

o Configuring and validating network workstations.

o Documenting and querying reported incidents.

• Minimal Background/Experience Required: Knowledge of interoperability of Army and/or Joint Mission

Command systems. Experience providing IT support in an Enterprise environment.

1.6.11.7. Training Division:

1.6.11.7.1. Mission Command Exercise Branch:

1.6.11.7.2. Mission Command Exercise Leader Personnel:

• Minimum Education Requirement: Masters’ degree required.

• Special Skills/Qualifications Required: Graduate of U.S. Army Special Forces Officer Qualifying Course (18A), and graduate of a U.S. military officer’s Senior Service College.

• Minimal Background/Experience Required: Assignment to Special Operations Forces (Special Forces, Military Information Support Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission units). Commanded at the battalion level or higher. Served as primary staff at the SOJTF level or higher. Experience supervising exercise coordination, design, and execution.

• Additional Desired Qualifications/Experience: Knowledge of the basic considerations of exercise design. .

Experience managing the elements or resources of exercise development and execution (including, but not limited to, people, time, infrastructure, hardware, network, databases, software, and security).

1.6.11.7.3. Senior Operations Subject Matter Expert (SME) (Mission Command Exercises) Personnel:

• Minimum Education Requirement: Associate degree. Fifteen years of related military experience may substitute for academic degree.

• Special Skills/Qualifications Required: Graduate of U.S. Army Special Forces Qualifying Course (Officer 18A, Warrant Officer 180A, Noncommissioned Officer 18 series Military Occupation Specialties) and graduate of a U.S. military officer’s intermediate course or Senior Service College, or Special Forces Warrant Officer Advanced Course, or from one of the following U.S. military Noncommissioned Officer Education System courses: First Sergeant Course or Sergeants Major Course.

Psychological Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission units), or assignment to one of the following: Military Intelligence, Logistics Corps, Field Artillery.

(Equivalent assignments within other Department of War military branches apply.)

• Additional Desired Qualifications/Experience: Two years of experience researching, planning, preparing, coordinating, and executing MRX(s).

1.6.11.7.4. Service Support Subject Matter Expert (Mission Command Exercises) Personnel:

• Minimum Education Requirement: Associate degree. Five years of related military experience may substitute for academic degrees. Or two years of experience researching, planning, preparing, coordinating, and executing Mission Command Exercises may substitute for academic degree.

• Special Skills/Qualifications Required: Graduate of a U.S. Military Officers Education System course above entry level training i.e., Captain Career Course, Intermediate Level Education, Basic Warrant Officer Course, Warrant Officer Advance Course, or equivalent. Or graduate from one of the following U.S.

military Noncommissioned Officer Education System courses: Advanced Noncommissioned Officer Course, First Sergeant Course or Sergeants Major Course. Has ability to formulate and integrate exercise scenarios into the SOMTC training environment or exercise.

Military Information Support Operations, Civil Affairs, Ranger Regiment, Special Operations Aviation, Special Mission units), or assignment to one of the following: Military Intelligence, Logistics Corps, Field Artillery. (Equivalent assignments within other Department of War military branches apply).

• Additional Desired Qualifications/Experience: One year of experience researching, planning, preparing, coordinating, and executing Mission Command Exercises.

1.6.11.7.5. Subject Matter Expert (Joint Special Operations) Personnel:

• Minimum Education Requirement: Bachelor’s degree.

• Special Skills/Qualifications Required: Graduate of the U.S. Army Special Forces Officer Qualifying

Course or U.S. Army Military Information Support Officers Qualifying Course or U.S. Army Civil Affairs Officer Qualifying Course or U.S. Army Military Intelligence Officer Basic Leader Course (or other service equivalent) and a graduate of a U.S.