DRAFT PWS.pdf
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- Range Operations - Fort Hood
- Solicitation number
- W91151RA014
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Performance Work Statement Summary
This is a Performance Work Statement (PWS) for the Directorate of Plans, Training, Mobilization, and Security (DPTMS) Range Support Services Contract at Fort Hood, Texas. The contractor must operate and maintain approximately 196,797 acres of firing ranges and training facilities supporting 242 allocated training days annually, with 24/7 availability including weekends and holidays. Operations include Automated Multi-Use Ranges (MUR), Automated Small Arms Ranges, Underground Training Facilities, non-automated ranges, training areas, and scaled ranges. The contractor must provide experienced personnel trained and certified in range operations, tower operation, welding, and specialized equipment maintenance prior to work commencement.
The scope encompasses three major functional areas: (1) Range Operations—managing contractor-operated and supported ranges with automated and manual target systems; (2) Maintenance and Repair—handling vegetation clearing, small engines, generators, target mechanisms, target control devices, battlefield effects simulators, communications/electronics, ADPE, cameras, and audio/visual equipment; and (3) Support Services—providing Class I, II, III, IV, VII, and IX supply support, battery shop operations, target fabrication, Central Issue Point (CIP) management, property accountability, shipping/receiving, DS/GS maintenance, and Information Technology support. Mandatory deliverables include Quality Control Plans, Safety Plans, Property Management Plans, Tower Operator Certification Plans, Phase-In/Phase-Out Plans, weekly activity and maintenance logs, monthly cost data reports, personnel rosters, and monthly invoices with itemized labor and materials. The contractor must comply with extensive Army, Fort Hood, and federal regulations covering safety, range operations, environmental protection, antiterrorism measures, and personnel security protocols including background checks and Common Access Card (CAC) requirements.
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Performance Work Statement (PWS)
The Directorate of Plans, Training, Mobilization, and Security (DPTMS) Range Support Services Contract
TABLE OF CONTENTS
Section 1 - General Information
1. General
1.1. Mission
1.2. Background
1.3. Objectives
1.4. Personnel
1.5. Special Qualifications/Certifications
1.6. General Information
1.7. Travel
1.8. Quality Control
1.9. Hours of Operation
1.10. Post Award Conference/Periodic Progress Meetings
1.11. Personnel
1.12. Identification of Contract Employees and Contract Documents
1.13. Property Management
1.14. Training
1.15. Contractor Planning and Control Documents
1.16. Procedural Documents
1.17. Miscellaneous Requirements
1.18. Services
1.19. Antiterrorism (AT) Measures/Requirements
1.20. Contractor Personnel Roster
1.21. Vehicle Registration
1.22. Vehicle Operation
1.23. Disclosure of Information
1.24. Personnel Background Check
Section 2 - Definitions, Acronyms, and Abbreviations
2.1. Definitions
2.2. Acronyms
Section 3 - Government Furnished Property and Services
3.1. Services
3.2. Utilities
3.3. Material.
3.4. Equipment
Section 4 - Contractor Furnished Property and Services
4.1. Contractor Furnished Property
4.2. Equipment
4.3. Purchase of Parts and Material
4.4. Contractor Acquired Property (CAP)
Section 5 - Specific Tasks
DRAFT
5.1. Scope
5.2. Tasks Specific to Preparing Ranges Prior to Unit Arrival
5.3. Tasks Specific to Preparing Ranges Following Unit Arrival and Prior to Firing Exercise
5.4. Tasks Specific to Operating and Supporting Ranges During Firing Exercise
5.5. Tasks Specific to Servicing and Inspecting Ranges After Firing Exercise
5.6. Tasks Specific to Maintaining and Repairing Ranges
5.7. Other Operation and Maintenance Requirements
5.8. Support Services
5.9. Range Operations Maintenance and Technical Reference Library
5.10. Shop Operations
5.11. Hard Target Preparation and Placement
5.12. Information Management Support
5.13. Deliverables and Reports
Section 6 – Applicable Regulations, Manuals, Publications, and Forms
Section 1 General Information
1. General. The Contractor shall operate ranges and provide services, support and range maintenance, as outlined in this Performance Work Statement (PWS), for scheduled training events with availability seven days a week, 24 hours a day, including weekends and holidays, to support 242 allocated training days on Fort Hood (FH), Texas on any day of the year. A two-hour mandatory shutdown period at dawn and a two-hour mandatory shutdown period before dusk is provided each day for down range activities. Tasks requiring more time down range shall be coordinated with and approved by Range Operations. The Contractor shall operate and/or support training ranges, facilities and areas, covering an estimated 196,797 acres, listed in Attachment 1, Detailed Range Listing and Workload, and Attachment 2, Detailed Range Maps. The Contractor shall operate and support Automated Multi-Use Ranges (MUR), Automated Small Arms Ranges, Underground Training Facilities (UTF), Non-automated Ranges, Training Areas and Scaled Ranges. The Contractor shall provide logistical support, range repairs and Grounds Maintenance for the Instrumented Ranges at Fort Hood, TX. The Contractor shall provide support for equipment tests, range overhaul and upgrades as well as incorporate new ranges and range technologies as they evolve over the life of the contract.
1.1. Mission. The Contractor shall provide management, support, maintenance and operate selected ranges (see Attachment 1, Detailed Range Listing and Workload) in support of Range Operations, Training Division, Directorate of Plans, Training, Mobilization and Security (DPTMS), United States Army Garrison, Fort Hood (USAGFH), Texas. The Contractor shall have a minimum of two (2) years of corporate experience applying industry standards in executing Automated Multiple-Use Ranges, Automated Small Arm Ranges, Scaled Ranges, Training Facilities, Non-automated ranges, training areas and instrumented ranges.
1.1.1. The Contractor shall provide resources and management necessary to perform tasks associated with range operations, maintenance and repair, and Support Services at Fort Hood, Texas. The major functional areas of work to be performed under this PWS are (specific details of tasks are found in PWS paragraph 5):
● Range Operations Automated MUR (Contractor Operated) Automated Small Arms Ranges (Contractor Operated) Non-Automated Ranges (Contractor Supported) Instrumented Ranges (Contractor Supported) Scaled Ranges (Contractor Operated) Underground Training Facility (Contractor Operated) Training Areas (Contractor Maintained) Range Fluctuations Special Requirements
● Maintenance and Repair Vegetation Clearing Equipment Small Engine and Generator Target Mechanisms, Target Control Devices, and Battlefield Effects Simulators Communications and Electronics Automated Data Processing Equipment (ADPE) and Cameras Audio/Video Equipment
● Support Services Class I, II, III (Packaged), IV, VII and IX Battery Shop Target Fabrication Central Issue Point Property Accountability Shipping and Receiving Issue and Turn-In
1.2. Background. FH Range Operations offers a variety of training facilities; Automated MUR, Automated Small Arms Ranges, Non-Automated Ranges, UTF, Training Areas, Scaled and Instrumented Ranges. The ranges, for the purposes of this contract, fall into three categories; Contractor Operated, Contractor Supported and Contractor Maintained. Contractor Operated ranges are those ranges, which are manned, maintained and operated by Contractor personnel. Contractor Supported ranges are those ranges which are manned and operated by the training unit but are assisted by Contractor personnel in setup and repair during training events. Contractor maintained ranges are those ranges, which are manned, operated and setup by unit training personnel and only maintained by contract personnel between training events. These ranges support a wide variety of training exercises that can include small arms, Bradley, Tank, Howitzer, Aviation, and a variety of other weapon systems. Automated targets range from stationary pop-up infantry and vehicle targets to rail mounted moving targets that simulate enemy fire and/or being destroyed by igniting pyrotechnics. Contractor Operated Automated MUR are the most labor intensive range type due to the geographical distribution, number of automated ranges, complexity of equipment and staffing requirements. The number, complexity, and configuration of the ranges may increase or decrease as future training requirements dictate and as range modifications and updates are implemented. Mandatory shutdown, a period of two hours twice a day when all ranges cease-fire at dawn and dusk, is the time when most of the maintenance and target scenario set-up is done for the planned day and night training events.
1.3. Objectives. The objective is for the Contractor to provide materials, maintenance, equipment, personnel, and training required to support scheduled range training service support requirements for the Fort Hood Military Installation. Contractual modifications may be executed as needed.
1.4. Personnel.
1.4.1. The Contractor shall provide experienced personnel to perform the required services. Contractor employees shall be trained, qualified, certified, and licensed under the requirements specified in individual parts of the PWS prior to starting work. The Contractor shall maintain records, and make them available to the Contracting Officer (KO) upon request, of training qualifications, certifications, and licenses. The Contractor shall ensure that the employees remain fully qualified during performance of this contract. The Contractor shall employ only persons able to speak, read, write, and understand English without the use of an interpreter.
1.4.2. The KO will, and the Contractor shall, ensure services to be delivered are non-personal services and both parties recognize that no employer-employee relationships exist between the Government and the Contractor and/or between the Government and the Contractor’s employees. Contractor personnel performing under this contract shall not be placed in a position where they are under the supervision, direction, or evaluation of a Government employee or direct Government employee actions.
1.4.3. Contractor employees shall be well groomed, neat in appearance and dressed appropriately for the work to be done and be easily identified. Contractor personnel shall wear a badge that clearly identifies them as a contract employee. This shall be accomplished by wearing Contractor provided badges that contain a personal picture, full name of employee, professional title, and Contractor's name. Contractor employees shall not wear military uniforms or pieces of uniforms.
1.4.4. The Contractor shall comply with all applicable Local, State and Federal laws as well as the rules and regulations included in Section 6 of the PWS.
1.4.5. Contractor personnel shall obtain a pass for access to Fort Hood in accordance with (IAW) instructions obtained from the COR. Government furnished identification shall be returned to the Government when the employee no longer performs work for the Contractor under this contract, or upon termination of the contract.
1.4.6. Common Access Cards (CAC). The Contractor and all subcontractor employees requiring computer access to the Fort Hood Local Area Network (LAN) shall be required to obtain a CAC through the Trusted Associate Sponsorship System. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05 and Homeland Security Presidential Directive-12 (HSPD-12). The Contractor shall submit a Standard Form (SF) 85P (Questionnaire for Public Trust Positions) and a FH Form 7033 (Investigation Questionnaire Permission Request) to the Garrison Security Office. The Government shall be responsible for all costs for this process after receipt of the SF 85P and FH Form 7033. The Contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration for working under this contract. The Contractor shall be able to obtain Automated Data Processing (ADP) Level III access for submission of purchase requests in General Fund Enterprise Business System (GFEBS) to perform some of the tasks required in this PWS.
1.4.6.1. For Contractors that do not require CAC, but require access to a DoD facility or installation. The Contractor and all associated sub-Contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/Army Regulation [AR] 190-13), applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by the KO).
1.4.7. The Contractor shall provide quality control, supervisory, administrative and direct labor personnel to accomplish all work required in this PWS. The Contractor shall not hire any person whose employment would result in a conflict of interest under applicable laws and Government regulations. Personnel employed to provide the services described herein shall be qualified, certified, licensed, and competent in the performance of such services.
Contractor personnel shall be on duty at Fort Hood during the hours of operation of each major functional area presented in Section 5.
1.4.8. The Contractor shall identify in writing to the COR and KO a personnel listing of all shift leaders and supervisors. The listing shall include the complete name, position, and duty phone number of each of these employees. This list is due within five (5) days after contract award and within 24 hours of any change.
1.4.9. The Contractor shall not allow any employee who has possession of or who is suspected to be under the influence of intoxicating, mind altering, or performance altering substances to perform work under this contract.
1.4.10. Contractor Personnel List. The Contractor shall submit to the COR and KO a written list of employees who will perform work under this contract within ten (10) calendar days prior to start of contract performance. This list shall include all information required by Technical Exhibit A, Reports, Personnel Roster tab for each employee.
Change of personnel (either hired or released) shall be submitted to the COR and KO within 24 hours of the change.
1.4.11. All Contractor employees who will be performing work under this contract shall undergo a national background check based on the work involved. This check will include police records, driving record, and credit history. The list is to be provided to the COR and KO in accordance with (IAW) Technical Exhibit A, Reports, Personnel Roster tab, and will be utilized by Government personnel to accomplish national background check. The KO retains the right to exclude any Contractor employee from performance of duties under this contract if his/her records check reveals sufficient information to consider that employee constitutes a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of the services required under this contract.
1.4.12. Government rules, regulations, laws, directives, policy letters and requirements currently in effect (and those which are issued during the contract term relating to law and order, administration and security on the installation) will be applicable to all Contractor employees or representatives who enter the installation or who travel in Government vehicles. Violation of such rules, regulations, laws, directives, policy letters, or requirements will be grounds for removal (permanent or temporary as the KO determines) from the work site.
1.5. Special Qualifications/Certifications.
1.5.1. Welders. All operators of welding equipment shall have four years of experience in welding.
1.5.2. Tower Operators. Tower operators shall be certified by the Contractor for both Small Arms and Multi-use range towers. The Contractor shall submit a Tower Operator Certification Plan as part of its proposal. The plan shall address training, certification standards, testing and credentialing. The plan shall address the differences between small arms towers and multi-use towers. The Contractor shall review the certification plan at least annually and update it as required throughout the period of performance of the contract. Any changes to the plan shall be submitted to the COR and approved by the KO in writing, five (5) business days before the change takes effect. The
Contractor shall inform the COR and KO annually, in writing, within 30 days of the start of the period of performance. The Contractor shall inform the COR and KO that the annual review has been completed and whether or not there are recommended changes. Each Contractor employee who successfully completes the Tower Operator Certification shall have proof of that certification when performing that duty. The COR may ask a Tower Operator for proof of certification at any time. No Contractor employee shall be allowed to perform the duties of Tower Operator without first having been certified to do so. Contractor employees in training shall be allowed to perform the duties of the Tower Operator only under the direct supervision of a certified Tower Operator.
1.5.3. Underground Training Facility. Contractor personnel shall have four years of experience working in an underground facility. At least one Competent Person as defined by Mine Safety and Health Administration (MSHA) requirements shall be onsite whenever work is being done underground.
1.5.4. Information Assurance (IA)/Information Technology (IT) training. All contractor employees and associated sub-contractor employees shall complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.
1.5.5. Information Assurance (IA)/Information Technology (IT) Certification. Per DoD 8570.01-M , DFARS
252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.
1.6. General Information.
1.6.1. Contract Work Location. Work performed IAW this PWS will be at Fort Hood, TX.
1.6.2. Security.
1.6.2.1. Neither the Contractor nor any of its subcontractors shall disclose or cause to be disseminated any information concerning operations of military activities. Such action(s) shall result in violation of the contract and possible legal actions. All requests for information shall be directed to the KO.
1.6.2.2. All inquiries, comments, or complaints arising from any matter observed, experienced or learned of as a result of or in connection with the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the KO. If presented to the Contractor in writing, the Contractor shall provide the COR a copy. If presented to the Contractor verbally or via email, then the Contractor shall inform/send/forward email to the COR.
1.6.2.3. The Contractor shall only conduct business with designated Government personnel listed as Points of Contact (POCs). Names of authorized Government personnel will be provided to the Contractor in writing by the KO, and updated as necessary throughout the contract period.
1.6.2.4. Work under this contract is Unclassified. The Contractor shall comply with all applicable DoD, Department of the Army (DA) and Fort Hood security regulations and procedures during the performance of this contract. The Contractor shall not disclose and shall safeguard procurement sensitive information, computer systems and data, Privacy Act data and Government personnel work products that are obtained or generated in the performance of this contract. This includes dissemination of protocols and papers not generally available through public literature.
1.6.2.5. All personnel entering or exiting the installation may experience a delay due to identification checks, vehicle inspection, registration checks, wearing of seat belts and other unforeseen delays. All vehicles and personnel attempting access to the installation are subject to search and seizure of contraband and/or unauthorized Government property. Contractor vehicles (Contractor-owned and personal), Contractor employees, and their personal property shall be subject to searches upon entering or leaving the Installation. The search and seizure provisions shall apply to Contractor personnel entering or leaving Fort Hood.
1.6.2.6. Proper state registration, proof of insurance, a valid driver's license, and individual registration pass are required to operate a Privately Owned Vehicle (POV) or Contractor owned vehicles on Fort Hood. Motorcycle operators shall comply with the requirements in FH Regulation 190-5 (Fort Hood Traffic Code).
1.6.2.7. The Contractor shall comply with all applicable Federal, State, and Local laws and ensure property is secure while protecting material and equipment from damage and loss. Government security personnel shall have the express right to inspect for security violations at any time during the term of the contract.
1.6.2.8. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.
1.6.2.9. The Contractor will be provided keys and combination locks to Government facilities and property requiring services under this contract. The Contractor shall establish and implement a Key/Combination Control System IAW the requirements of this Part, AR 190-13 (The Army Physical Security Program) and AR 190-11 (Physical Security of Arms, Ammunition, And Explosives) that prevents the loss, duplication, or misplacement of keys/combination locks by unauthorized personnel. The Contractor shall report all occurrences of lost or compromised keys/locks/combinations verbally to Range Operations over the Range Operations radio no later than one hour following the discovery of the loss or compromise. The Contractor shall submit a written report to the COR for approval by the KO within 24 hours describing investigation results and corrective action taken to prevent recurrence. The Contractor's Property Management System (PMS) (required in paragraph 1.15 of this PWS) Procedures shall address procedures for key/combination control to include the above mentioned requirements and address any functional area peculiar requirements, including replacement procedures for lost/damaged keys/combination locks.
1.6.3. Safety.
1.6.3.1. The Contractor shall conduct operations in strict conformance with AR 385-63 (Range Safety), AR 385-10 (The Army Safety Program), FH Regulation 385-10 (Garrison Safety Program), FH Regulation 350-40 (Range Control Operating Procedures), FH Regulation 385-7 (Ammunition and Explosives Safety Program) and FH Regulation 420-1 (Fire and Emergency Services), FH Regulation 385-64 (Explosives Safety Management Program) in their entirety and applicable provisions of 29 Code of Federal Regulations (CFR) part 1910 of the Occupational Safety, Mine Safety and Health Administration (MSHA) and Occupational Safety and Health Administration (OSHA). Upon commencement of work under this contract, the Contractor shall implement a suitable safety program for employees performing work under this contract. A Safety Plan shall be submitted in writing to the COR for approval by the KO within five (5) business days after contract award date. The Contractor's Safety Plan shall, in addition to their safety policies and procedures, include a section that shall address the Safety Training and Briefings each employee shall have prior to their working on ranges (Refer to Attachment 3, Minimum Safety Briefing). Immediately after a job related injury, the Contractor shall prepare a written report of the injury using their own Accident Report form as outlined in their Safety Plan and send the report through the COR to the KO and the Fort Hood Safety Office. Any technical advice and assistance necessary for reporting and investigating accidents shall be requested from the Safety Director through the COR and KO. The Contractor shall submit to the COR and KO, by the fifth calendar day of each month, an OSHA 300 log of occupational injuries/illnesses. If the fifth calendar day falls on a weekend or a holiday, the Contractor shall submit the OSHA 300 to the COR and KO on the last working day before the weekend or holiday.
1.6.3.2. The Contractor shall not permit employees down range without prior clearance from Range Operations, Operations Section. No privately owned vehicles shall be permitted down range. The Contractor shall provide to the COR and KO a list of employees and their POV’s authorized to enter the range maintenance areas. The Contractor shall include all the information for each employee in Technical Exhibit A, Reports, Personnel Roster tab. The Contractor shall submit the initial employee list to the COR and KO within 10 calendar days prior to start of contract performance. The Contractor shall update the list within 24 hours of employee terminations and new hires. The revised listing shall be submitted to the COR and KO within 24 hours of the revision.
1.6.3.3. Identification of Safety Hazards. The Contractor shall make available to Contractor employees in their work areas DA Form 4755 for hazard reports to identify to the COR and KO any safety hazards for which they are not contractually bound to correct. The Contractor shall report safety hazards on DA Form 4755 and shall submit the executed DA Form 4755 to the COR and KO within 24 hours after receipt from Contractor employees.
1.6.4. Physical Requirements and Work Environment. Work tasks require the routine lifting of equipment weighing over 70 pounds, with the assistance of another employee. Frequent standing, walking, bending, crouching, reaching, stooping, and climbing are required. Work is performed in range towers on live-fire ranges when operating the computer. Computers are also used in some office spaces. Maintenance and repair work shall be performed on firing ranges in all types of weather. Protective devices and safety equipment shall be worn at all times on the range.
Employees are subject to dirt, dust, mud, rocks and uneven terrain while walking and driving vehicles.
1.7. Travel.
1.7.1. Travel within the local vicinity is required and use of Government Furnished Property (GFP vehicles) is authorized in the performance of work identified in this PWS. Travel reimbursements for local travel are not authorized.
1.7.2. The Contractor is authorized to use GFP off-post to perform administrative, and maintenance functions: (such as mail pick-up and vehicle repairs not performed at this location).
1.8. Quality Control.
1.8.1. The Contractor shall develop and maintain an effective quality control program to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which the Contractor assures that work complies with the requirements of the contract. The Quality Control Plan (QCP) shall include at a minimum: ability to identify and correct conditions adversely affecting the quality of services; quality control of sub-Contractor and/or teaming partners; systems that will be used for continuous process improvement; quality control is structured as a separate, independent process responsible only to the Contractor’s top level management.
The QCP shall be submitted to the COR for approval by the KO within five (5) business days of contract award. The Contractor shall return the revised QCP within five (5) business days of receipt of notification to revise. The QCP shall be updated on an annual basis within 30 calendar days of the start of the period of performance and submitted in writing to the COR for approval by the KO prior to implementation of the plan.
1.8.1.1. Non-Conforming Performance. Non-conformance occurs when a Contractor fails to meet the contract terms and conditions. All government discovered non-conformances shall be documented at the time of discovery.
Documentation will, at a minimum, include the contract number, reference to the specific contract requirement, the specific deficiency to the requirement, where it was discovered, the date and time it was discovered, focal point for the Contractor who was notified and suspense date for Contractor response. Types of non-conformances are defined in FAR 46.101.
1.8.1.2. (Minor) non-conformance is defined as a nonconformance that is not likely to materially reduce the usability of the services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the services. This non-conformance may be issued by a functional specialist (Quality Assurance Specialist, Property Administrator, etc), and by a COR if the KO authorizes it and the COR is trained.
The KO will review and approve the non-conformance if a functional specialist and COR issues; the KO review verifies the non-conformance traces back to contract requirements, and contract requirements have been interpreted correctly. They agree the non-conformance is minor.
1.8.1.3 (Major) non-conformance is defined as a nonconformance, other than critical, that is likely to result in failure of the services, or to materially reduce the usability of the services for their intended purpose. This non-conformance will be reviewed by one level above the KO (a team lead for example), and is issued by the KO.
1.8.1.4 (Critical) non-conformance is defined as a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the services; is likely to prevent performance of a vital mission; is for a repeated or uncorrected level II Non-conformance Report (NCR); or is for a non-responsive Contractor to a level II NCR. This non-conformance is issued by the KO. The non-conformance will be reviewed by one level above the KO. The non-conformance is then coordinated with the Senior Contracting Official (SCO) through Customer Field Support (418th CSB) (SCO concurs / non-concurs with issuance). A Commanders Critical Information Report (CCIR) is issued to the 418th Brigade.
1.8.2. Quality Assurance. The Government shall inspect the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP) to ensure that the Contractor has performed IAW the performance standards. The QASP is an internal document for the Government’s use and is not provided to the Contractor for any purpose. Each service rendered under this contract is subject to Government surveillance during and after completion of the service. The Government's Quality Assurance Program is not a substitute for the Contractor’s QCP. The Government reserves the right to inspect any area and/or building at any time. The Government may inspect any property, to include tools, equipment, terrain, documents, vehicles, and facilities at any time with or without notice.
1.9. Hours of Operation. Unless otherwise specified in the contract, the Contractor shall be prepared to provide support 24 hours per day, 7 days per week, 365/366 days per year, to include Federal holidays to facilitate the 242 allocated training days on any day of the year. Normal hours of operation apply to those hours when the ranges are scheduled for occupation; otherwise, minimum required staffing is acceptable. The Administrative Office and the Support Office shall remain open from 07:30 AM to 4:30 PM Monday through Friday. The Central Issue Point (CIP) and Battery Shop shall remain open from 07:00 AM to 4:30 PM Monday through Friday. The CIP and the Battery Shop shall provide service after hours and on weekends as requested by the KO. The Government shall provide notification 4 hours in advance for after hours and 24 hours in advance for weekends. No overtime is permitted under this requirement. The Contractor shall manage/schedule personnel resources appropriately to preclude the need for overtime while still fulfilling all contractual requirements.
1.10. Post Award Conference/Periodic Progress Meetings.
1.10.1. The Contractor shall attend any post award conference convened by the contracting activity. The KO, and other Government personnel, as appropriate, will meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.
1.10.2. The Government shall develop the meeting minutes and submit a copy to the Contractor. If the Contractor does not concur with the minutes, the Contractor shall submit non-concurrences in writing to the KO within five (5) business days.
1.10.3. The Contractor shall provide briefings and range orientation for users upon notification from the KO. If the Contractor desires to provide a facility tour not requested by the KO, the Contractor shall get permission to do so in writing from the COR prior to the event.
1.11. Personnel. The Contractor shall designate a Project Manager (PM) and an alternate Project Manager (PM) who shall be responsible for the performance of the work associated with this contract. The Alternate PM shall have the capabilities to act for the Contractor when the PM is absent or unavailable. The Contractor shall submit the designation in writing to the COR and KO within 24 hours of contract award. The designation shall also include contact information for the PM and Alternate PM in the event problems arise after duty hours that require immediate attention. The PM shall be on site on the Phase-In start date and throughout the term of the contract. The PM and Alternate PM shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The PM or Alternate PM, shall be on duty at Fort Hood and available from 7:30 AM to 4:30 PM Monday through Friday, excluding Federal holidays, and on call after hours. The PM and Alternate PM shall possess a minimum of four years range management experience, demonstrated managerial skills and strong interpersonal relationship skills. Should the Contractor replace the PM or Alternate PM, the Contractor shall give the COR and KO 14 days’ notice, unless terminated for cause in which case the COR and KO will be notified immediately. The Contractor’s replacement shall have the similar level of skill and experience.
1.11.1. Additional Personnel. The Contractor shall provide an onsite Quality Control Manager who possesses a minimum of five (5) years’ experience in Quality Control Inspection and Audit management, with previous work history in a position of similar complexity and type of work required by this contract. The Contractor shall provide Direct Support / General Support (DS/GS) personnel who possess a minimum of four years’ of experience in electrical system operations.
1.12. Identification of Contract Employees and Contract Documents. All Contractor personnel attending meetings, answering Government telephones and working in other situations where their Contractor status is not obvious to third parties, shall identify themselves as Contractor personnel to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.
1.13. Property Management.
1.13.1. The Contractor shall submit a Property Management Plan (PMP) with its proposal. The PMP is a high-level plan explaining how the Contractor will perform IAW the property clauses and ten outcomes specified in FAR 52.245‐1 Government Property.
1.13.2 The Contractor shall submit its Property Management System (PMS) Procedures 30 days after award to the COR for approval by the KO. The PMS Procedures are very detailed, and describe how the Contractor will manage GFP during its day-to-day operations. The PMS Procedures will be reviewed by the Property Administrator and approved by the KO. The Contractor shall provide updates to its PMS procedures, to the COR for approval by the KO, five (5) business days prior to implementation of the update.
1.13.2.1. The Contractor's Property Management System shall be in accordance with FAR 52.245-1, Government Property.
1.13.3. The Contractor shall maintain records of all Contractor surveillance inspections and corrective actions related to GFP. This file shall be maintained by the Contractor throughout the duration of this contract and shall be made available to the KO upon request.
1.14. Training. The Contractor shall remain capable of performing all tasks specified in this PWS. The DPTMS Range Operations and Support Services may acquire, replace, or upgrade equipment during the performance period of this contract. This may require Contractor employees to participate in operator training when new equipment is fielded. In addition, Contractor employees may be required to complete training briefings when necessary to comply with Government mandated regulations, policies or directives. Any training provided under this contract shall comply with U.S. Office of Personnel Management (OPM), Training Policy Handbook, Training of Non- Government Employees and Defense Finance and Accounting Service Indianapolis (DFAS-IN) Regulation 37-1, Chapter 13, Paragraph 1323. For training required by the DoD and/or its subordinate agencies by regulation or policy, the Contractor shall obtain KO approval prior to attending the training. For training required by the DoD and/or its subordinate agencies by regulation or policy and provided by the Government, the Government shall reimburse the Contractor for the training. The Contractor may bill the Government through the Materials Contract Line Item Number (CLIN) for training required for Underground Training Facility (UTF) certification. For training required by the MSHA or OSHA the Contractor shall comply with at their expense and shall not bill the Government for that training.
1.15. Contractor Planning And Control Documents.
1.15.1. Contingency Operations.
1.15.1.1. Contingency Operations are defined as the sudden build-up or reduction, which increases or decreases demand on the use of Fort Hood firing ranges beyond the normal expected workload, so as to change significantly the servicing of the ranges provided by the Contractor.
1.15.1.2. Natural Disaster or Hazardous Training Conditions. The Fort Hood disaster control authorities will handle major natural disasters. The Contractor shall follow instructions from the COR. The natural disaster contingency includes major natural disasters such as large-scale range fires, earthquakes, floods or tornadoes. Hazardous training conditions include hazardous physical training conditions, such as road icing.
1.15.1.3. For physically hazardous training conditions, only minimum essential personnel shall be allowed to enter ranges or perform any work on ranges. The Contractor shall have an established “Minimum Required Staffing” list.
The list shall be submitted to the KO and COR and copy the Contract Specialist within five (5) business days after contract award. Updates shall be submitted to the KO and COR and copy the Contract Specialist within 24 hours of any change to the list. Should there be a unit occupying a range and the unit commander opts to continue training, supporting Contractor staff in place shall stay on duty until properly relieved.
1.15.1.4. For any other hazardous or unnatural physical conditions, the Contractor shall follow instructions from the
COR.
1.15.1.5. For incorporating support for new equipment and/or technology the Contractor shall address range upgrades, the associated increase or decrease in the Contractor's workforce as range upgrades either increase or decrease the demand for manpower as well as the adjustments to other deliverables that shall need to be made such as the Quality Control Plan, Safety Plan and Tower Operator Certification Plan.
1.15.1.6. In the event of a contingency, the Contractor shall, within 72 hours, furnish the COR and KO a detailed statement, in writing, describing the increase /decrease in workload, and specifying the extent and impact of the increase/decrease. The Contractor shall comply with instructions in DFARs 237.76 for proper implementation.
1.15.1.7. The Contractor shall develop a Contingency Plan that shall address procedures, personnel and the means of accomplishing all functions in the contract under contingency conditions. The Contractor shall assume the work force will not be augmented by the Government.
1.15.1.8. Phase-In. The Contractor shall submit a Phase-In Plan (PIP) with its proposal. During Phase-In, the Contractor shall be prepared to assume full responsibility for all areas of operation IAW the terms and conditions of this contract. The Contractor shall take all actions necessary for a smooth transition of the contracted operations. The Government shall make appropriate facilities available to the Contractor for 60 calendar days prior to the commencement of full performance for observation and for Phase-In requirements of this contract. During the Phase-In period, the Contractor shall, as a minimum:
1.15.2. Participate in joint inventories and sign for GFP. The Contractor shall commence performance of work on any individual part or range, upon completion of Phase-In for that part or range. At a minimum, this inventory shall include: facilities, to include keys; GFP; repair parts, including bench stock and material items of work in progress, such as, equipment on active maintenance work orders. The Contractor shall submit milestones for joint inventory and transfer of GFP to the COR for approval by the KO.
1.15.2.1. Phase-In Plan. The Contractor shall develop comprehensive procedures for phasing-in Contractor performance to the level prescribed and within the time allowed under the terms of this Contract. The period between Contract award and Contract start date will constitute the phase-in period and this period will be approximately 60 days in duration.
1.15.2.2. Phase-In. The Contractor shall submit the Phase-In Plan with its proposal, and identify associated costs.
1.15.2.2.1. The Phase-In Plan shall include, at a minimum, procedures to accomplish the following:
• Establish the Contractor project management office. (see PWS paragraph 1.11)
• Recruit and hire necessary personnel. (see PWS paragraph 1.20)
• Obtain all required certifications. (see PWS paragraph 1.4.1)
• Participate in joint inventories and sign for Government-Furnished Property.
1.15.2.2.2. • Develop and submit the required deliverables (see PWS paragraph 5.13).
• Attend post-award meetings as required. (see PWS paragraph 1.10)
• Accomplish any necessary training to support the functions listed in this PWS prior to full performance.
1.15.2.2.3. Timeline and priority of work for Phase-In.
1.15.2.2.3.1. The most time consuming and manpower intense aspect of Phase-In is the 100% inventory of the GFP listed in Attachment 4, Government Furnished Property. The Unit Acquisition Cost on Attachment 4, Government Furnished Property, is currently inaccurate due to a glitch in the system. The Unit Acquisition Cost will be updated and modified as soon as the system glitch is corrected. The bulk of the GFP are located down range in front of the firing line. The Contractor shall focus on accomplishing the inventory of all down range property during the 60 day Phase-In. Inventories will not interfere with scheduled training. Down range inventories should be done either during the morning/evening mandatory shut down periods or when the range is not scheduled for use and the down range area is clear from any other range’s Safe Distance Zone (SDZ).
1.15.2.2.3.2. To facilitate this task the Government shall close all ranges during the morning and evening mandatory shutdown periods. During that time, in addition to the maintenance tasks that have to be completed, inventories of equipment down range can be done. As the range utilization schedule permits, there may be other times when it is possible to get down range to do inventories. If the Contractor desires to do inventories or other maintenance tasks during hours other than the morning and evening mandatory shut down periods, the Contractor shall first request down range clearance from the Range Operations Radio Room. If it is safe for Contractor personnel to be down range on a specific range then the Range Operations Radio Room will grant the down range clearance and any limitations to that clearance. The Contractor shall not count on there being anytime available beyond the morning and evening mandatory shut down and shall plan their inventories to be done during the morning and evening mandatory shut down during the phase-in period.
1.15.2.2.3.3. The Contractor shall ensure all personnel going down range meet the other requirements of this PWS prior to doing so; specifically the requirements of paragraphs 1.17.7, 1.19 and 1.24.
1.15.3. Phase-Out. The Contractor shall submit, 120 days prior to completion of this contract, to the COR for approval by the KO, a Phase-Out Plan to affect a smooth and orderly transfer of responsibility to a successor Contractor. The Phase-Out Plan shall require the Contractor to allow the successor Contractor to observe the Contractor’s performance, and to train successor Contractor personnel. This will allow for orderly turnover of facilities, equipment, and records and will help to ensure continuity of service. The Contractor shall not defer any requirements for the purpose of avoiding responsibility or of transferring such responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties. The Phase-Out Plan shall include, at a minimum, procedures to accomplish the following:
• Procedures for employee notification of Contractor being replaced and retention of personnel
• Removal of incumbent Contractor property
• Reconciliation of all property accounts, requisitions, and work in progress
• Procedures for data and information transfer to the successor and the COR
• Pre-inventory by the Contractor followed by a joint inventory by the Contractor and the successor Contractor
• Transfer control of GFP to the successor Contractor
• Turn in excess GFP
• Clean-up Contractor work areas
• Other actions required for continuity of operations, as requested by the Government
• Permit an overlap with the successor Contractor of no less than 60 calendar days
1.15.4. The Contractor shall ensure Contractor employees who work on ranges annually attend a Government provided Unexploded Ordnance (UXO) Identification and Avoidance Class and Unexploded Ordnance Awareness Training. The Contractor shall ensure new Contractor employees are aware of hazards associated with working in the live fire range areas immediately upon employment and attend a UXO avoidance briefing before working inside the live fire area. The class shall be held prior to commencement of full performance at times mutually agreeable to the COR and the Contractor. Proof of attendance shall be provided to the COR prior to full performance and for new employees to the COR within five (5) business days of their hire date.
1.16. Procedural Documents. The Contractor shall provide the following plans to the COR for approval by the KO:
1.16.1. Contractor's Physical Security Plan. The Contractor shall implement a physical security plan to protect Government facilities occupied or used by the Contractor. The Contractor shall consider the following regulations when developing this plan: AR 190-13 (The Army Physical Security Program); AR 190-51 (Security of Unclassified Army Property); FH Regulation 420-1 (Fire and Emergency Services), FH Regulation 420-5 (Standards for Signs and Markings), DA Pam 385-11 (Army Guidelines for Safety Color Codes, Signs, Tags, and Markings) and FH Regulation 420-27 (Care, Maintenance, and Alterations of Facilities). The Contractor shall submit this plan to the COR for approval by the KO within five (5) business days after contract award.
1.16.2. Conservation of Resources. The Contractor shall establish and maintain a Resource Conservation Program IAW FH Regulation 420-9 (Energy Conservation Program) for all Contractor and Government furnished utilities, fuel and other natural resources. This plan shall be submitted to the COR for approval by the KO within five (5) business days after contract award.
1.17. Miscellaneous Requirements.
1.17.1. Tobacco Control. Contractor employees shall observe the tobacco control requirements contained in AR 600-63 (Army Health Promotion) whenever performing services in or visiting facilities/buildings at Fort Hood.
1.17.2. Paper, Cardboard, Plastics and Metals recycling. The Contractor shall comply with the Fort Hood Recycle Program IAW FH Regulation 420-6 (Recycle Program).
1.17.3. Fire Prevention. The Contractor shall comply with FH Regulation 420-1 (Fire and Emergency Services).
1.17.4. Emergency Notification Procedures. Contractor personnel witnessing a fire, accident, criminal act, or threatening act or condition shall immediately notify DPTMS Range Operations by radio or telephone.
1.17.5. The Contractor shall furnish all recurring contract data and information as specified in PWS paragraph 5.13, Deliverables and Reports.
1.17.6. The Contractor shall provide management and technical information requested by the COR in the format and by the required suspense date. All reports and other data shall be submitted electronically via email or disk in Microsoft Office Suite programs (Excel or Word)
1.17.7. The Contractor shall ensure all equipment/vehicle operators are properly trained, tested and licensed (Refer to Attachment 4, Government Furnished Property). The Contractor shall ensure personnel operating Government equipment/vehicles have a current and valid U.S. Government “Motor Vehicle Operator's” identification card, Optional Form (OF) 346, in their possession while operating Government equipment/vehicles. The Contractor shall appoint person(s) to test, evaluate and issue each operator an Optional Form (OF) 346, AR 600-55 (The Army Driver and Operator Standardization Program), prior to allowing that person to operate any Government equipment/vehicles. The Contractor shall require personnel operating Contractor owned or leased vehicles to possess a valid state operator's license.
1.17.8. Workload.
1.17.8.1. Cancellations. When ranges are cancelled prior to the set-up day, the assigned task shall be considered cancelled in its entirety and all associated labor approved for that range shall no longer be valid. When ranges are cancelled on set-up day or any day thereafter, Contractor shall discontinue the assigned task no later than four hours after notification from Range Operations of the cancellation and the approved labor for subsequent shifts shall no longer be valid. The current shift will finish range support until the end of the shift. The Contractor shall not, at any time, bill the Government for labor that is no longer valid.
1.17.8.2. No-Shows. When training units do not show up for training…
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