Draft DNTS Sect J3 - Labor Categories.pdf

Dedicated Network Telecommunications System (DNTS) DRAFT SIR - 693KA8-23-R-xxxxx

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PART III – LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

ATTACHMENT J-3

LABOR CATEGORIES

TABLE OF CONTENTS

1 Introduction

1.1 Task Orders

1.2 Key Personnel

2 Labor Categories

2.1 Program Manager (CLIN x011a)

2.2 Senior Logistician (CLIN x011b)

2.3 Senior Engineer (CLIN x011c)

2.4 Training Specialist (CLIN x011d)

2.5 Administrative Support (CLIN x011e)

2.6 Technician (CLIN x011f)

2.7 Senior Software Engineer (CLIN x011g)

2.8 Software Engineer (CLIN x011h)

2.9 Engineer (CLIN x011i)

2.10 Logistician (CLIN x011j)

3 Allowable Substitutions

3.1 Bachelor's Degree

3.2 Master's Degree

3.3 Relevant Certifications by Industry Recognized Certifying Organizations

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1 Introduction The labor category descriptions provided in this document represent personnel required for successful Dedicated Network Telecommunications System (DNTS) Contract performance.

1.1 Task Orders

The Contractor must use the defined labor categories in proposing contract personnel for FAA-issued task orders within the scope of the DNTS contract. The FAA may exercise its right to request resumes for all proposed task order personnel to ensure that each person meets the position requirements for the proposed labor category.

1.2 Key Personnel

In accordance with Contract Section H and AMS Clause 3.8.2-17 Key Personnel and Facilities, DNTS Key Personnel must meet the minimum qualification requirements as presented in Table 1 below.

Table 1. Key Personnel Qualification Requirements

Position SOW Ref Labor Category DNTS Program Manager C.3.1.1 Program Manager

DNTS Configuration Management Lead C.3.2.1 Senior Engineer or Senior Software Engineer DNTS Logistics Manager C.3.3.1 Senior Logistician DNTS Test Manager C.3.4.1 Engineer or Software Engineer DNTS Training Lead C.3.3.11.1 Training Specialist

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2 Labor Categories

2.1 Program Manager (CLIN x011a)

Position Description Minimum Qualifications

Education Relevant Experience Specialized experience

Acts as the overall lead, manager and administrator for the contract or task order. Serves as the primary interface and point of contact with Government program authorities and representatives on technical and program/project issues.

Supervises program/project operations by developing procedures, planning and directing execution of the technical, programming, maintenance and administrative support effort and monitoring and reporting progress. Manages acquisition and employment of program/project resources.

Manages and controls financial and administrative aspects of the program/project with respect to contract requirements.

Bachelor’s Degree in Computer Science, Mathematics, Engineering, Statistics or Business Administration from an accredited college or university

Eight (8) years of experience managing technical programs/projects and supervising staff member activities.

At least three (3) years Government contracting experience within the required years of Relevant Experience is desired, but not required.

Project Management Professional (PMP) certification is desired, but not required.

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2.2 Senior Logistician (CLIN x011b)

Position Description Minimum Qualifications

Education Relevant Experience Specialized Experience

Ensures the identification of integrated logistics support requirements; manages the integrated logistics support organization, develops plans and schedules for and manages the identification, development, and delivery of all required integrated logistics resources.

Represents, as a signature authority, the logistics support discipline in system design and modification efforts, quality control and assurance, and configuration management. Plans for and manages depot support operations, including warranty management.

Prepares integrated logistic plans and policy and procedures for DNTS logistic support.

Can perform all functional duties independently.

Oversees the efforts of other staff assigned to a specific job or task order.

Bachelor’s Degree from an accredited

Eight (8) years of experience as a logistician

Within the required years of Relevant Experience:

o One (1) year of experience managing an Integrated Logistics Support (ILS) System, and o One (1) year of experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution.

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2.3 Senior Engineer (CLIN x011c)

Position Description Minimum Qualifications

Education Relevant Experience Specialized Experience

Conducts the research necessary to develop and revise engineering related questions or concerns affecting the software or equipment. Ensures the Prepares responses to the identified questions or concerns and may travel to site locations to investigate further. Provides a detailed report focusing on the problem and resolution.

Can perform all functional duties independently.

Oversees the efforts of other staff assigned to a specific job or task order.

Bachelor’s Degree in Computer Science, Mathematics, Engineering, or Statistics from an accredited

Minimum of eight (8) years of relevant experience;

twelve (12) years of relevant experience is preferred.

Within the required years of Relevant Experience:

Three (3) years’ experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution;

five (5) years’ experience is preferable.

Additional duties for the DNTS Configuration Management Lead:

Ensures configuration management tasks are performed on time and in compliance with the approved Contractor’s DNTS Quality Systems Plan and Configuration Management Plan. Ensures all configuration management activities align to FAA’s technical and performance standards and objectives.

Additional requirements for the DNTS Configuration Management Lead:

Within the required years of Relevant Experience:

At least five (5) years’ experience responsible for the overall engineering, integration, and configuration management of a complex telecommunications system solution comparable to DNTS.

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2.4 Training Specialist (CLIN x011d)

Position Description Minimum Qualifications

Education Relevant Experience

Specialized Experience

Conducts the research necessary to develop and revise training courses.

Develops and revises these courses and prepares appropriate training materials. Develops curricula materials (Instructor and Student lecture and laboratory guides, laboratory job sheets, job aids and exams), and conducts formal training familiarization sessions, e.g. train the trainers.

Can perform all functional duties independently.

Bachelor’s Degree from an accredited college or university

Eight (8) years of experience developing and providing technical and end-user training on hardware and application software, or information systems development training using Instructional System Design (ISD) practices

Desired, but not required, within the required years of Relevant Experience:

o One (1) year experience, developing Task and Skills Analysis (TASA), Course Design Guides (CDG), and Training Material as a part of an ISD o One (1) year preparing course material for an electronic Learning Management System

2.5 Administrative Support (CLIN x011e)

Minimum Qualifications

Education Relevant Experience

Specialized Experience

Provides general support necessary for completion of task requirements. This includes, but is not limited to, preparation of meeting materials, providing the appropriate copies of documentation, and arranging facility requirements

High School Diploma, General Education Diploma

(GED),

or a certificate from an accredited institution for training that is directly related to the task

Two (2) years of administrative support

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2.6 Technician (CLIN x011f)

Position Description Minimum Qualifications

Education Relevant Experience Specialized Experience

Responds to and repairs complex hardware, software, and network problems using a variety of hardware and software testing tools and techniques. Provides primary interface with contractor’s technical support groups or provides internal analysis and support to ensure appropriate notification during outages or periods of degraded system performance.

High School Diploma, General Education Diploma (GED), or a certificate from an accredited institution for training that is directly related to the task or equipment

Five (5) years of increasingly complex and progressive experience in the last eight (8) calendar years in computer system/network engineering

Within the required years of Relevant Experience:

Three (3) years’ experience with the software and equipment included in the Contract schedule (Section B), and related to the task order

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2.7 Senior Software Engineer (CLIN x011g)

Position Description Minimum Qualifications

Education Relevant Experience

Specialized Experience

Responsible for analyzing, designing, and implementing software requirements into the baselined solutions. Defines, develops, tests, analyzes, and maintains software. Work includes writing, coding, testing, and analyzing software programs, services and applications.

Researches, designs, documents, and modifies software specifications throughout the production life cycle.

Can perform all functional duties independently.

Oversees the efforts of other staff assigned to a specific job or task order.

Bachelor’s Degree in Computer Science, Mathematics, Engineering, or Statistics from an accredited college or university

Minimum of eight (8) years of relevant experience;

twelve (12) years of relevant experience is preferred.

Within the required years of Relevant Experience:

Three (3) years’ experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution;

five (5) years is preferable

Additional duties for the DNTS Configuration Management Lead:

Ensures configuration management tasks are performed on time and in compliance with the approved Contractor’s DNTS Quality Systems Plan and Configuration Management Plan. Ensures all configuration management activities align to FAA’s technical and performance standards and objectives.

Additional requirements for the DNTS Configuration Management Lead:

At least five (5) years’ experience responsible for the overall engineering, integration, and configuration management of a complex telecommunications system solution comparable to

DNTS.

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2.8 Software Engineer (CLIN x011h)

Position Description Minimum Qualifications

Education Relevant Experience Specialized Experience

Defines, develops, tests, analyzes, and maintains software. Work includes writing, coding, testing, and analyzing software programs, services and applications.

Responsibilities include analyzing, designing, and implementing software requirements into the baselined solutions.

Researches, designs, documents, and modifies software specifications throughout the production life cycle.

Bachelor’s Degree in Computer Science, Mathematics, Engineering, or Statistics from an accredited college or

Five (5) years of experience as a software engineer

Within the years of required Relevant Experience:

Two (2) years’ experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution; three (3) years’ experience is preferred

DNTS Test Manager:

Responsible for system test planning, execution and reporting. Performs analysis of DNTS specification requirements and directs or assists in the design of test plans to evaluate these requirements. Participates in all phases of DNTS testing.

Responsible for ensuring that the test design and documentation support meet industry and FAA standards.

Ensures testing activities meet FAA timelines.

Responsible for ensuring test conclusions are properly documented.

Additional requirements for the DNTS Test Manager:

o At least one (1) year experience performing factory acceptance testing with a system equal in complexity to the DNTS solution.

o At least one (1) year performing formal acceptance testing for a Government agency is desired, but not required.

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2.9 Engineer (CLIN x011i)

Position Description Minimum Qualifications

Education Relevant Experience Specialized Experience

Conducts the research necessary to develop and revise engineering related questions or concerns affecting the software or equipment. Prepares responses to the identified questions or concerns.

Provides a detailed report focusing on the problem and resolution.

Bachelor’s Degree in Computer Science, Mathematics, Engineering, or Statistics from an accredited

Five (5) years of experience as an engineer

Within the years of required Relevant Experience:

Two (2) years’ experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution; three (3) years’ experience is preferred

Responsible for system test planning, execution and reporting. Performs analysis of DNTS specification requirements and directs or assists in the design of test plans to evaluate these requirements. Participates in all phases of DNTS testing.

Responsible for ensuring that the test design and documentation support meet industry and FAA standards.

Ensures testing activities meet FAA timelines.

Responsible for ensuring test conclusions are properly documented.

experience performing factory acceptance testing with a system equal in complexity to the DNTS solution.

experience performing formal acceptance testing for a Government agency is desired, but not required.

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2.10 Logistician (CLIN x011j)

Minimum Qualifications

Education Relevant Experience

Specialized Experience

Performs various tasks related to the development, operation, evaluation, and improvement of DNTS supportability and/or maintainability programs.

Performs and coordinates the ongoing DNTS logistical requirements including repairs, warranties, labeling, shipment and delivery in accordance with the DNTS Statement of Work and the Government approved Contractor Integrated Logistics Support Plan.

High School Diploma, General Education Diploma (GED), or a certificate from an accredited institution for training that is directly related to the task or equipment

Five (5) years of experience relevant to the position description.

Desired, but not required, within the years of Relevant Experience:

One (1) year experience with the software and equipment included in the Contract schedule (Section B), the task order, or the proposed technical solution

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3 Allowable Substitutions Unless otherwise specified in the Labor Category, the following substitutions are permitted:

3.1 Bachelor's Degree

1. Five (5) years relevant experience above the required relevant experience.

This substitution is applicable for two situations, as follows:

- An individual proposed for a position requiring a bachelor’s degree may substitute 5 additional years of relevant experience for the degree, or

- An individual who has a Bachelor’s degree may substitute the degree for 5 years’ experience toward the relevant experience requirement

2. Associates Degree + 3 years relevant experience above the required relevant experience.

This substitution is applicable for two situations, as follows:

- An individual proposed for a position requiring a bachelor’s degree may substitute an Associate’s degree + 3 additional years of relevant experience for the degree.

- An individual who has an Associate’s degree may substitute the degree for 3 years’ experience toward the relevant experience requirement

3.2 Master's Degree

A master’s degree in a related field of study may be substituted for 2 years of relevant experience above the required relevant experience. For example, if an individual has a Master’s Degree in a related field and the labor category requires a Bachelor’s degree, the Master’s Degree can be substituted for two additional years of experience.

3.3 Relevant Certifications by Industry Recognized Certifying Organizations

The FAA may consider a relevant completed industry standard certification as an allowable substitution towards meeting the labor category’s experience requirements. The Contractor must provide the full name of the certification, month and year completed, certification number, and full name (not an acronym) of the certifying organization. The Contractor must provide the Contracting Officer a written rationale that explains why the specific certification should be considered as a substitution.