DRAFT Attachment 20 - MARB Section L - Proposal Instructions - 20231024.pdf

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Attachment 20 – Section L Section L. – Instructions, Conditions, and Notices to Offerors

L1. GENERAL INFORMATION

L1.1. General Information

This section of the instructions to offerors (ITO) provides general guidance for preparing proposals as well as specific instructions on the format and content of the proposal. The offeror’s proposal shall include all data and information requested by the ITO and submitted in accordance with (IAW) these instructions. Any offeror who submits an incomplete Request for Proposal (RFP) or does not conform to these instructions may be considered non-responsive and may not be evaluated or considered eligible for award.

The offeror is required to meet all solicitation requirements, including the terms, conditions, representations, and certifications. Failure to meet a solicitation requirement may result in an offeror’s proposal being ineligible for award.

The offeror shall be compliant with the requirements as stated in the RFP, Performance Work Statement (PWS) (Attachment 1), Contract Data Requirements List (CDRL) (Attachment 2), Technical Libraries (Attachment 7 thru Attachment 12), and any additional solicitation attachments. NOTE: The offeror shall make no changes or modifications outside of Section L.

instructions to the solicitation or its attachment(s). Any such changes or modifications will be rejected and may render the proposal ineligible for award.

The Procurement Contracting Officer (PCO) has determined there is a high probability of adequate price competition in this acquisition, so the offeror is advised to submit their best pricing and technical information up-front. Multiple offers will not be accepted. Upon examination of the initial offers, the PCO will determine if adequate price competition exists. No additional price information will be requested and certification under Federal Acquisition Regulation (FAR) 15.406-2, Certificate of Current Cost or Pricing Data, will not be required. However, if at any time during this competition the PCO determines that adequate price competition no longer exists, offerors may be required to submit information, other than certified cost or pricing data, to the extent necessary for the PCO to determine the reasonableness and affordability of the price.

The proposal shall be clear, concise, and shall include sufficient detail for effective evaluation and substantiation of stated claims. The proposal should not simply rephrase or restate the Government’s requirements but shall provide convincing rationale to address how the offeror intends to meet these requirements. The offeror shall assume that the Government has no prior knowledge of their capabilities and experience and will base its evaluation on the information presented in the offeror’s proposal. Elaborate brochures or documentation, binding, detailed artwork, or other embellishments are unnecessary and are not desired.

Proposals must demonstrate a comprehensive understanding of the nature and scope of work required. The Government will not search for data to cure problems or address inconsistencies in proposals. Each offeror shall submit a complete proposal IAW these instructions. The Government may consider any failure to comply with these instructions to be indicative of what could be expected from the offeror during performance and may render the proposal ineligible for evaluation purposes. General statements (i.e., “will comply,” “noted and understood,” "IAW industry best practices or standards,") without supporting narrative are not acceptable. Cursory responses or responses that merely reiterate or paraphrase the language contained within the PWS does not satisfy the requirements of the solicitation.

L1.2. Acceptance Period

The Government requires a minimum acceptance period of 180 calendar days from the date of Government offer receipt; however, the offeror may specify an acceptance period exceeding the Government’s minimum requirement. The offeror’s proposal must affirmatively state an acceptance period equal to, or greater than, 180 calendar days. Failure to affirm may render proposal ineligible for evaluation purposes.

L1.3. Retainability or Disposal

IAW FAR Subpart 4.8, Government Contract Files, the Government will retain electronic copies of all proposals.

L1.4. Government Points of Contact (POCs)

The 452nd Air Mobility Wing, March ARB, CA, Procurement Contracting Officer (PCO) is the only person who can bind the Government and enter into a contract for this acquisition. The offeror may submit any questions, concerns, or requests for clarification pertaining to the RFP, or any of its attachments, to the PCO. For all things other than the proposal, email is the preferred method of communication. The designated PCO is:

Mr. Jon D. Aaron, Contracting Officer Phone: (951) 655-3724

E-mail: jon.aaron@us.af.mil

The deadline for any questions, concerns, and/or requests for clarification is no later than seven

(7) calendar days after the pre-proposal conference. The decision whether to respond to questions, concerns, and requests for clarification received more than seven (7) calendar days after the pre-proposal conference shall be at the sole discretion of the PCO.

All timely questions will be answered officially through posting on the System for Award Management website @ https://www.sam.gov and the Solicitation Module within the Procurement Integrated Enterprise Environment (PIEE) @ https://piee.eb.mil. Failure of a prospective offeror to submit any questions will be construed that the prospective offeror fully understands all requirements of the solicitation.

mailto:jon.aaron@us.af.mil https://www.sam.gov/

L1.5. Debriefing

The PCO will promptly notify an offeror of any decision to exclude them from the competition or competitive range if a competitive range is established; whereupon the offeror may request and receive a debriefing in accordance with FAR 15.505, Preaward Debriefing of Offerors. The offeror excluded from the competition or competitive range may request a pre-award debriefing or they may choose to wait until after the source selection decision to request a post-award debriefing. (NOTE: An offeror excluded from the competitive range is entitled to no more than one (1) debriefing for each proposal submitted). The PCO will notify an unsuccessful offeror in the competitive range of the source selection decision in accordance with FAR 15.506, Post-award Debriefing of Offerors. Upon such notification, an unsuccessful offeror may request and receive a debriefing. An offeror desiring a debriefing must make their request IAW the requirements of FAR 15.505, or FAR 15.506, as applicable. See further discussions in M1.2., Competitive Range Determination.

L1.6. Discrepancies

If an offeror believes that the requirements in these instructions contain an error, omission, or are otherwise unsound, the offeror shall immediately notify the PCO in writing. The notification shall include supporting rationale and remedies for the PCO to consider as related to the omission or error.

L1.7. Electronic Reference Documents

This is an all-electronic solicitation release. Hard copies are not available. The Government will post all referenced documents for public release concerning the solicitation and award of this requirement on SAM.gov (Contract Opportunities) website @ https://www.sam.gov and the Solicitation Module within the Procurement Integrated Enterprise Environment (PIEE) website @ https://piee.eb.mil. *Vendors must be registered in the PIEE Solicitation Module with the role of Proposal Manager. See https://pieetraining.eb.mil/wbt/sol/Proposal_Manager.pdf.

Certain identified documents within the Technical Library are not suitable for public release and will be made available upon request by emailing the PCO as identified in L1.4. or by requesting via SAM.gov.

*Effective 30 November 2020, the Defense Federal Acquisition Regulation Clause 252.204-7012 requires all Department of Defense contractors and subcontractors to implement cybersecurity requirements in National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, Protecting Controlled Unclassified Information in Non-Federal Systems and Organizations. The offeror’s NIST assessment results must be documented in the Supplier Performance Risk System (SPRS) @ https://www.sprs.csd.disa.mil/. It is suggested that the offeror selects the SPRS homepage and uses the vendor quick reference guides to assist with process completion. There is also an SPRS support number on the bottom of the homepage that the offeror can call for assistance with getting directions on how to complete the process.

http://www.sam.gov/ https://piee.eb.mil/ https://pieetraining.eb.mil/wbt/sol/Proposal_Manager.pdf https://www.sprs.csd.disa.mil/

It is the responsibility of each offeror to review SAM.gov for posting of amendments and updates or changes to current information. A potential offeror is encouraged to “follow” and/or “subscribe” for real time e-mail notifications and/or monitor SAM.gov and/or PIEE for updates to this solicitation.

L1.8. Oral Presentation

The Government will neither utilize nor consider oral presentations for this solicitation.

L1.9. Exchanges with Offerors

Exchanges of source selection information between the Government and the offeror will be controlled by the PCO. Exchanges with industry will be via email or DoD SAFE with proper subject lines entitled “March BOS – Source Selection Information,” with controls to preserve the integrity of the source selection process.

L1.10. Amendments to the Solicitation

If this RFP is amended, all terms and conditions that are not amended remain unchanged and in full force and effect. The offeror shall acknowledge receipt of any amendment by providing signed copies of the amendment(s) as part of the offeror’s proposal. Failure to do so may render the proposal ineligible for evaluation review.

L1.11. Submission, Modification/Revision, and Withdrawal of Proposals

Proposals shall be complete and submitted prior to the date and time specified in the SF33, Solicitation, Offer, and Award, Item 9. The proposal, modification(s) or revision(s) of a proposal shall only be accepted if delivered electronically via PIEE. See paragraph L1.13., Submittal of Proposal, below for instructions on how to submit documents via PIEE. No other means of delivery will be accepted.

L1.12. Proposal Organization and Content

The proposal shall be organized into four (4) volumes:

Volume I, Contract Documentation and RFP Volume II, Technical Volume III, Past Performance Volume IV, Price

The information within each volume shall be organized as described herein and in Table 1, Proposal Organization and Content and Page Limitations, to facilitate evaluation.

TABLE 1. Proposal Organization and Content, and Page Limitations

Volume Title Electronic Copy (PIEE) Page Limit

Master Table of Contents 1 No Limit

I CONTRACT DOCUMENTATION

Volume Title Page 1 No Limit Section 1: Table of Contents 1 No Limit Section 2: SF33 and Amendment(s) 1 No Limit Section 3: Representations and Certifications 1 No Limit

Section 4: Exceptions to Solicitation Requirements 1 No Limit

Section 5: Authorized Offeror Personnel 1 No Limit

Section 6: Company/Division Address, Identifying Codes, and Applicable Designations 1 No Limit

Section 7: Financial Capability 1 No Limit Section 8: Teaming Agreement/Letter of Intent 1 No Limit Section 9: Facility Clearance Proof 1 No Limit

Section 10: Glossary of Abbreviations and Acronyms 1 No Limit

II TECHNICAL

Volume Title Page 1 No Limit Section 1: Table of Contents 1 No Limit Section 2: Team List 1 No Limit Section 3: Subfactors Subfactor 1: Mobilization Approach 1 10 Subfactor 2: Program Management Approach 1 30

Subfactor 3: Mission Essential Services Continuation Plan 1 10

Section 4: Glossary of Abbreviations and

III PAST PERFORMANCE

Section 1: Table of Contents 1 No Limit Section 2: FACTS Sheet 1 6 per effort

Section 3: Past Performance Questionnaire 1 No Limit

Volume Title Electronic Copy (PIEE) Page Limit

Section 4: Subcontractor/Teaming Partners Consent Letter(s) 1 No Limit

Section 5: Client Authorization Letter(s) 1 No Limit Section 6: Lack of Relevant Past Performance 1 No Limit

Section 7: Glossary of Abbreviations and

IV PRICE

Section 1: Table of Contents 1 No Limit Section 2: Specific Instructions 1 No Limit

Section 3: Glossary of Abbreviations and Acronyms 1 No Limit

L1.12.1. Page Limitation

Refer to Table 1, Proposal Organization and Content and Page Limitations, for page limitations.

Page limitations shall be treated as maximums. If exceeded, the excess pages occurring after the page limit will be removed and will not be considered. Page limitations may also be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the notice. Each page shall be counted except the following: title pages, tabs, indexes, and those noted in the proposal organization table as “No Limit”.

L1.12.2. Page Size and Format

A page is defined as each face of a sheet of paper containing information. Page size shall be 8.5” x 11”. Page line spacing shall be no less than single spacing. Except for the reproduced sections of the solicitation document, the font shall be Times New Roman, and the text size shall be no less than 12-point. Tracking, kerning, and leading values shall not be changed from the default values of the word processing or page layout software. Use at least 1” margins on the top and bottom and 1” side margins. Pages shall be numbered sequentially by volume except for Volume II Technical.

Pages may be made by Subfactor for Volume II. The page size and format restrictions shall apply to responses to ENs. These limitations shall apply to all electronic proposals and revisions. Any page(s) that do not meet this requirement will not be considered in the evaluation.

L1.12.3. Tables, Charts, Graphs, and Figures

Legible tables, charts, graphs, and figures shall be used wherever practical to depict organizations, systems and layout, implementation schedules, plans, etc. These displays shall be uncomplicated and shall not exceed 11” x 17” in size. For the Technical Volume, text intended for evaluation within all tables, charts, graphs, and figures, to include imbedded images, shall be no less than Times New Roman 8-point font. These limitations shall apply to all electronic copies. Any text within tables, charts, graphs, and figures that do not meet this requirement will not be considered in the evaluation.

L1.12.4. Title Page

A title page shall be included in each volume, clearly marked as to the volume number and title, solicitation title and number, offeror’s name, and email address, and marked “ORIGINAL” or if a revised volume, “REVISION 1,” “REVISION 2,” etc.

L1.12.5. Table of Contents

Each proposal volume shall contain a more detailed table of contents to delineate the subparagraphs within that proposal volume. Tab indexing shall be used to identify sections.

Include an indexed list of tables, charts, graphs, figures, and drawings, as applicable. Table of contents pages do not count against the page limitations for their respective volumes.

L1.12.6. Labeling

Apply all appropriate markings on proposals including those prescribed in FAR 52.215-1(e), Restriction on Disclosure and Use of Data, and FAR 3.104-4, Disclosure, Protection, and Markings of Contractor Price or Proposal Information and Source Selection Information.

For PIEE submissions: Offerors shall title PIEE Title Names to be marked “Solicitation #, “CUI” and “Source Selection Information IAW FAR 2.101 and FAR 3.104”.

L1.12.7. Team List

A team list of the offeror’s primary points of contact (POCs), significant subcontractors, teaming partners, and/or mentor-protégé shall be submitted in the Technical Volume. A significant subcontractor is defined as an entity (subcontractor and/or teaming contractor), other than the offeror itself that will perform any functional Tab within the PWS in its entirety. The list shall include the full name (first and last), street address, telephone number, fax number, and email address. The team list pages do not count against the page limitations for Technical Volumes II.

L1.12.8. Glossary of Abbreviations and Acronyms

Each proposal volume shall contain a glossary of all abbreviations and acronyms used within that volume with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.

L1.12.9. Cross-Referencing

The offeror shall write each volume on a stand-alone basis so that the Government may evaluate its contents without cross-referencing to other volumes of the proposal. Information required for proposal evaluation, which is not found in its designated volume, will be assumed to have been omitted from the proposal. Cross-referencing within a proposal volume is permitted when its use would conserve space without impairing clarity. Any instances of cross- referencing within a proposal volume shall include the page number and paragraph number.

L1.12.10. Price Information

All pricing information shall be addressed ONLY in Volume IV, Price, and Volume I, Contract Documentation, of the proposal.

L1.13. Submittal of Proposal

Electronic copies of each volume shall be submitted through the Solicitation Module within the Procurement Integrated Enterprise Environment (PIEE) suite @ https://piee.eb.mil/piee-landing/.

Proposals submitted by any other method will not be evaluated. Proposals sent through proprietary or third-party File Transfer Protocol (FTP) sites or DoD SAFE will not be retrieved and will not be evaluated. It is the responsibility of the offeror to confirm receipt of proposals with the PCO via email. All proposals received after the exact time specified for receipt shall be treated as late submissions and will not be considered except under facts and circumstances allowed by the Federal Acquisition Regulation (FAR). For instructions on how to post an offer on PIEE, please refer to the Posting Offer demo below:

https://pieetraining.eb.mil/wbt/xhtml/wbt/sol/solicitation/proposals.xhtml.

It is the offeror’s responsibility to obtain written (email) confirmation of receipt of all electronic files of the full proposal by the 452nd Contracting office. If the Solicitation Module is down, additional information will be provided via SAM.gov for alternatives submission methods as necessary.

The offeror is responsible for ensuring electronic copies are virus-free and shall run an anti-virus scan before submission. Electronic copies of each volume shall be compatible with the following software products: latest Microsoft (MS) Word, MS Office Excel, MS Office Power Point for Microsoft 365, or Adobe PDF. Narrative portions of the proposal shall be in Adobe Acrobat portable document file (pdf) searchable text format. The offeror shall not embed sound or video (e.g., MPEG) files. Electronic files shall be clearly identified for each volume, section, and item.

Each proposal shall include four (4) volumes containing all the required information in Table 1, Proposal Organization and Content and Page Limitations. The electronic copy shall not be linked to any other document. Any proposal with sound or video files embedded will not be evaluated.

L2. VOLUME I. CONTRACT DOCUMENTATION and RFP

L2.1. General

The Contract Documentation Volume provides information to the Government for preparing the contract document and supporting file.

L2.2. Contract Documentation Volume Organization and Content

The Contract Documentation Volume shall consist of the following sections:

Section 1: Table of Contents Section 2: SF33 and Amendment(s) Section 3: Representations and Certifications Section 4: Exceptions to Solicitation Requirements Section 5: Authorized Offeror Personnel Section 6: Company or Division Address, Identifying Codes, and Applicable Designations Section 7: Financial Capability Section 8: Teaming Agreement or Letter of Intent Section 9: Facility Clearance Proof Section 10: Glossary of Abbreviations and Acronyms

Section 1: Table of Contents

The offeror’s proposal shall include a more detailed table of contents to delineate the subparagraphs within the Contract Documentation Volume. Tabbed indexing shall be used to identify sections. Include an indexed list of tables, charts, graphs, figures, and drawings, if applicable.

Section 2: SF33 and Amendments

The offeror shall provide a signed copy of the SF33 and all issued amendments, acknowledged and signed, in this section.

Section 3: Representations and Certifications

The offeror shall complete the annual representations and certifications electronically via the System for Award Management (SAM) at SAM.gov. After reviewing the SAM database information, the offeror verifies, by submission of this proposal, that the representation and certifications currently posted electronically are correct. Any missing information or incorrect data may render a proposal non-responsive and ineligible for award. This becomes crucial if the Government determines to award without discussions.

To ensure the offeror acknowledges the requirements in FAR 52.204-8(d), Annual Representations and Certifications, the Government requests that the offeror insert ‘none’ in Section 3, Representations and Certifications, if applicable.

Section 4: Exceptions to Solicitation Requirements

The offeror is required to meet all solicitation requirements, to include the terms, conditions, representations, certifications, and PWS requirements, in addition to those identified as evaluation factors or subfactors. Failure to meet a requirement may result in an offer being ineligible for award. The offeror must clearly identify any exception to the solicitation requirements and provide complete supporting rationale in the Contract Documentation Volume. Each exception shall specifically cite a PWS paragraph and/or specific part of the solicitation to which the exception is taken. The offeror must provide rationale in support of the exception and fully explain its impact, if any, on the performance, schedule, cost, and specific requirements of the solicitation. The Government reserves the right to determine if any such exceptions are unacceptable, and the proposal, therefore, may be ineligible for award.

Section 5: Authorized Offeror Personnel

The offeror must provide the full name (first and last), title, email address, street address, and telephone number of the company or division POC regarding decisions made with respect to the offeror’s proposal and who can obligate the offeror’s company as a signatory on a contract of this magnitude. Also, the offeror must identify those individuals authorized to negotiate with the Government.

Section 6: Company or Division Address, Identifying Codes, and Applicable Designations

The offeror must provide company or division’s street address, county, facility code, CAGE code, Unique Entity Identifier, and Taxpayer Identification Number (TIN). This same information must be provided if the work for this contract will be performed at any other location(s). The offeror must list all locations where work is to be performed and indicate whether the facility identified is a division, affiliate, or subcontractor, and the percentage of work to be performed at each location.

Section 7: Financial Capability

To determine contractor responsibility IAW FAR 9.104-1, General Standards, and in compliance with DFARS 232.072, Financial Responsibly of Contractors, the offeror shall explain how it plans to maintain adequate financial capability for a contract of this scope, magnitude of effort, and duration. The offeror shall submit a completed financial institution reference sheet from their financial institution. (See Attachment 21, Financial Institution Reference Sheet). The offeror must provide the last three (3) years of financial statements and Statements of Cash Flows for the firms or corporations proposed, and year-to-date financial information through the last quarter available.

The year-end financial statements must be certified by an independent accounting firm, if practicable, or at least by an authorized officer of the organization.

The above information shall be provided for the prime offeror and significant subcontractors, joint venture partners, teaming partners, and/or mentor-protégé partners who are proposed to perform on this effort. If the offeror is a combination of firms (including joint venture partners, teaming partners, and mentor-protege, individual companies which comprise the proposed organization, and/or key and significant subcontractors), the proposal shall discuss the financial responsibilities among the companies.

Significant subcontractors and teaming partners may submit the Financial Capability statement and any other sensitive information separately. The information must be submitted on or before the proposal due date. Those significant subcontractors and teaming partners shall email (preferred method) or request a DoD SAFE drop-off request via email to the PCO three (3) business days prior to proposal due date. NOTE: DoD Safe drop-off request codes are only valid for fourteen

(14) days. Codes are one (1) time use only. In the submission comments, ensure to state which proposal the information shall be a part of, the company’s name and CAGE code.

Section 8: Teaming Agreement or Letter of Intent

If a teaming arrangement or Joint Venture is contemplated, the offeror shall provide complete, verifiable information detailing the arrangement, to include any relevant and recent information on previous teaming arrangements Joint Venture with the same partner. The offeror must submit information relative to the formation, organization, and operation of the business unit. Additional information to be submitted shall include cost and revenue sharing agreements and any other information which describes the business arrangement. The offeror must disclose existing or planned agreements between and among the principals, each company’s responsibility for financial management of the venture, the business systems contemplated for use by the entity, and their location. The Government will verify the offeror and its first-tier subcontractors or joint venture as a whole when a signed Teaming Agreement, Letter of Intent or Joint Venture Agreement committing all parties to performance under this contract are submitted. Unsigned Teaming Agreements, Letters of Intent, or Joint Venture Agreements will not be accepted by the Government and will result in an offeror’s proposal being ineligible for award.

Section 9: Facility Clearance Proof

The offeror must provide proof of their current facility clearance. Facility Clearance must be at the same level as the DD254 (Attachment 5, DD-254). The offeror must show that the prime contractor has: 1) at least a SECRET final facility clearance level, 2) at least an interim SECRET facility clearance, or 3) an existing facility clearance sponsorship letter and documentation that reasonably demonstrates that the process is in the final stages and likely to be completed no later than 1 December 2023. Proposals that do not satisfy one (1) of the above criteria will be ineligible for award. In the case of Teaming Arrangements, all teaming partners must satisfy one (1) of the three (3) above criteria and provide proof of their current facility clearance.

Section 10: Glossary of Abbreviations and Acronyms

The offeror’s proposal shall contain a glossary of all abbreviations and acronyms used within this volume and provide an explanation for each.

L3. VOLUME II. TECHNICAL

L3.1. General

The offeror’s written technical proposal shall be clear, concise, and include all the information required by this provision in sufficient detail for effective evaluation. The proposal should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. The offeror shall assume the Government has no prior knowledge of their capabilities, work processes, facilities, and experience and will base its evaluation on the information presented in the offeror’s technical proposal.

L3.2. Format and Specific Content

The following information shall be provided in the written technical proposal and will be evaluated to assess technical acceptability in accordance with Section M., Evaluation Basis for Award. In the Technical Proposal, the offeror shall address their proposed approach and technical solution for meeting the Government’s minimum performance or capability requirements of each technical subfactor, and any assumptions used to prepare the response.

The following paragraphs provide instructions for each subfactor.

L3.3. Technical Volume Organization and Content

The Technical Volume shall be organized according to the following outline:

Section 1: Table of Contents Section 2: Team List Section 3: Subfactors Section 4: Glossary of Abbreviations and Acronyms

Section 1: Table of Contents

The offeror’s proposal shall include a more detailed table of contents to delineate the subparagraphs within that proposal volume. Tabbed indexing shall be used to identify sections.

The offeror must include an indexed list of tables, charts, graphs, figures, and drawings, as applicable.

Section 2: Team List

The offeror’s proposal shall include a team list of the primary POCs, to include full name (first and last), street address, telephone number, fax number, and email address of the prime contractor, significant subcontractors, joint venture partners, teaming partners, and/or mentor-protégé partners.

Section 3: Subfactors

Subfactor 1: Mobilization Approach

The offeror shall propose a Mobilization approach to integrate with the existing service provider during the sixty (60) day Mobilization or De-Mobilization period to accomplish all areas or criteria identified in PWS paragraph A11.1, Mobilization Period. The Mobilization Plan shall fully describe, at a minimum, the offeror’s approach to the following: 1) Establish the Project Management Office (PMO), and recruit, retain, and hire necessary personnel; 2) Obtain all required certifications and clearances, including personnel security clearances; 3) Develop a systematic and disciplined approach to achieve an efficient and effective transition; 4) Participate in joint (Government, incumbent contractor, and offeror) inventories and sign for Government property; 5) Develop and submit all required contract deliverables; 6) Attend post-award meetings as required; 7) Accomplish PWS required training prior to contractor performance start date; and

8) Procedures to obtain vehicles, equipment, tools, supplies, materials, and other items necessary to perform day-to-day BOS operations in place of the Government Furnished Property listed in Attachment 3, Government Furnished Property.

Subfactor 2: Program Management Approach

The offeror shall provide a written narrative that demonstrates a sound and thorough plan which clearly outlines their management approach to meeting the requirements in each tab of the PWS.

This includes: 1) a strategy that addresses coverage of key personnel positions with trained, qualified and/or certified personnel; 2) a description of the proposed roles and responsibilities, to include position qualifications/descriptions for each organizational element (i.e., work center or shop) and the number of Full Time Equivalent (FTE) for each Tab; 3) an Organizational Chart; 4) plans for staff cross-utilization as well as the offeror’s staffing plans for one (1) deep positions meeting changed, unscheduled, urgent, and surge requirements; 5) a strategy for the continuous recruitment, retention, training, and retaining of a qualified/certified and capable workforce; and 6) a cross-reference matrix which includes a description of subcontractor teaming arrangements or joint ventures that address organizational relationships and responsibility divisions between the prime contractor and subcontractor(s) as applicable.

Subfactor 3: Mission Essential Services Continuation Plan

Mission Essential Services are identified in the PWS consisting of Base Operations Support Services. The offeror shall submit a written Mission Essential Services Continuation Plan IAW

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DFARS 237.7602 and DFARS PGI 207.105(b)(20)(C)(3) regarding how it will provide the continuity of essential services. March ARB, CA will be responsible for facilities and equipment required for the continuity of operations; therefore, the offeror’s plan shall address how the offeror will provide the continuity of mission essential services of the PWS with as little as four (4) hours notification while continuing to meet contract performance standards. The plan shall include the offeror’s proposed capabilities of performing the work with an increased workload at a minimum of 25% for a full shift.

Section 4: Glossary of Abbreviations & Acronyms

The offeror’s proposal shall contain a glossary of all abbreviations and acronyms used within this volume and provide an explanation for each.

L4. VOLUME III. PAST PERFORMANCE

L4.1. General

The Past Performance Volume addresses the offeror’s recency, relevancy, and quality efforts. The efforts may include contracts with Federal agencies, state, or local governments, and/or commercial sources. The offeror shall submit a minimum of two (2) but no more than five (5) efforts of past performance information that meet the recency, relevancy, and quality definitions below. The offeror shall submit past performance information for itself and any significant subcontractor(s), joint venture partners, teaming partners, and/or mentor-protégé partners IAW L4.3 of these instructions. Of the efforts submitted, the offeror must have been the prime contractor on least one (1) of the efforts. The offeror is encouraged to submit in Section 2, FACTS Sheet the applicable Performance Work Statement (PWS), Statement of Work (SOW), or Statement of Objectives (SOO) for all efforts submitted for the past performance evaluation. *The submission of a PWS/SOW/SOO will not count against the FACTS Sheet page limitations.

L4.2. Past Performance Volume Organization and Content

The Past Performance Volume shall consist of the following sections:

Section 1: Table of Contents Section 2: FACTS Sheet Section 3: Past Performance Questionnaire (PPQ)* Section 4: Subcontractor or Teaming Partners Consent Letter(s) Section 5: Client Authorization Letter(s) Section 6: Lack of Relevant Past Performance Section 7: Glossary of Abbreviations and Acronyms

L4.3. Format and Specific Content L4.3.1. Recency

Recent performance is defined as an active or completed contract effort where at least twelve

(12) months of the effort or contract’s period of performance has been completed within the past seven (7) years from the date this RFP was released. The offeror shall provide any information currently available (e.g., letters, metrics, customer surveys, independent surveys, etc.) which demonstrates the customer’s satisfaction with the overall job performance and quality of completed product for relevant past efforts or contracts that are similar in scope, complexity, and the magnitude of effort that this RFP requires.

L4.3.2. Relevancy

Relevant performance is based on the degree of similarity between the offeror's past performance and the requirement as identified in the PWS. Joint Venture partners are considered the same as a prime offeror. The Government is not bound by the offeror’s opinion of relevancy. Consideration will be given to the extent that the effort or contract is similar in scope, complexity, and the magnitude of effort that this RFP requires.

L4.3.3. Quality

Quality of performance is based on the overall quality of the offeror’s past performance. There is no separate quality assessment rating; however, the Performance Confidence Assessments Rating Method (See Attachment 19, Section M. - Evaluation Basis for Award, Table 4 Performance Confidence Assessments Rating Method) will be based on the offeror’s overall record of recency, relevancy, and quality of performance.

L4.3.4. Ordering-Type of Contracts Submission

In an ordering-type contractual vehicle, performance is demonstrated at the order level (i.e., a Delivery or Task Order). Therefore, if the effort or contract being submitted for a past performance evaluation is an ordering type contractual vehicle (e.g., Indefinite Delivery “D” type contract per FAR Subpart 16.5, Indefinite-Delivery Contracts), the offeror shall submit the individual Delivery or Task Order (or series of orders) of the same continuous technical scope for evaluation, in lieu of the basic ordering contract itself. The Government will use the information submitted for each order (or series of orders) under one (1) ordering contract to evaluate the effort recency, relevancy, and quality for that ordering contract. The Government reserves the right to request additional information from the offeror’s POC to verify a series of orders.

L4.3.5. Series of Orders

If a series of orders is submitted for a past performance evaluation, the offeror shall provide the total dollar value, total period of performance, and type and complexity of data deliverables for each order in the series. All orders (Delivery or Task) associated with a basic ordering contract shall be counted as one (1) contract for the purposes of the evaluation.

The Government will add up all total dollar values in the series of orders to arrive at a total dollar value for the series of orders, to be used in the evaluation. The Government will add up the period of performance of each order to calculate the total period of performance for the series of orders, to be used in the evaluation. Only orders that meet the recency definition in paragraph L4.3.1. will be evaluated.

The total period of performance for the submitted effort’s series of orders, as well as the scope, complexity, and magnitude of effort of the entire effort, will be evaluated to arrive at a recency, relevancy, and quality rating for the total effort.

L4.3.6. Organization Structure Change History

Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past efforts or between the conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, the offeror shall include with their proposal volume a “roadmap” describing all such changes in the organization of their company. As part of this explanation, the offeror shall show how these changes impact the relevance of any efforts that are identified. Since the Government intends to consider past performance provided by other sources as well as that provided by the prime offeror, the “roadmap” therefore should be both specifically applicable to the efforts the offeror identifies and general enough to apply to efforts on which the Government receives information from other sources.

Section 1: Table of Contents

The Past Performance Volume shall include a detailed table of contents to delineate the subparagraphs within the Past Performance Volume. Tabbed indexing shall be used to identify sections. The offeror shall include an indexed list of tables, charts, graphs, figures, and drawings, as applicable.

Section 2: FACTS Sheet

The offeror or joint venture member or significant subcontractor shall focus its FACTS Sheet responses so that they clearly correlate past performance with the requirements of this RFP. The FACTS Sheet responses must clearly describe the relevance of the effort to the work proposed. The answering space on the FACTS Sheet may be expanded so that the filled-in FACTS Sheet for each relevant contract covers no more than both sides of three (3) 8 ½ x 11-inch pages (i.e., no more than six (6) pages). The offeror shall provide the most current information for the POCs identified on the FACTS Sheets. At least two (2) of the following (in descending order of availability) should be identified as current POCs on the FACTS Sheets:

(a) Procurement Contracting Officer or Contract Negotiator or equivalent

(b) Program or Project Manager, or equivalent

(c) Administrative Contracting Officer or Contract Administrator or equivalent

(d) Other (As specified in your FACTS Sheet)

If problems were encountered during the performance of the identified contracts, the offeror shall provide evidence of the ability to isolate the root causes of problems and include in the FACTS Sheet a description of programs or actions taken to resolve those causes. Problems not addressed in the FACTS Sheet but found by the Government during the evaluation of the information in this volume will be assumed to still exist.

NOTE: In the case of Contractor Performance Assessment Report System (CPARS) evaluations, if the offeror has already provided input in CPARS, and the rationale or circumstances have not changed, do NOT repeat them here.

The FACTS Sheet shall also indicate the percentage and type of work the offeror and each significant subcontractor, joint venture partners, teaming partners, and /or mentor-protégé partners have performed on this effort.

The offeror is encouraged to submit the applicable Performance Work Statement (PWS), Statement of Work (SOW), or Statement of Objectives (SOO) for all efforts submitted for past performance evaluation. *The submission of a PWS/SOW/SOO will not count against the FACTS Sheet page limits.

Section 3: Past Performance Questionnaire(s) (PPQs)*

The Past Performance Questionnaire (Attachment 23, Past Performance Questionnaire) is one of the means used by the Government to obtain past performance information. Based on the PPQ responses received from the effort POCs, the Government may determine that additional and/or follow-up questions may be necessary to clarify responses. As such, the Government reserves the right to change, alter, and/or supplement the questionnaire without further notice to the offeror(s).

*Past Performance Questionnaires should be sent directly to the Government POCs listed in Section L1.4. on efforts that the offeror considers recent and relevant IAW the definitions in paragraph L4.3.1. thru L4.3.2. above, in demonstrating the offeror’s ability to perform the proposed effort. The offeror shall complete Section I., Contract Identification, on all PPQ submitted with the proposal. PPQs received will not be returned to the offeror for submission with their proposal. PPQs shall NOT be added or attached to the Past Performance Volume.

The offeror and their significant subcontractor(s), joint venture partners, teaming partners, and/or mentor-protégé partners, as applicable, shall forward the PPQ to the effort or contract POC(s) responsible for monitoring the effort or contract performance. The responsibility to track the completion of the PPQs rests solely with the prime offeror, the prime offeror shall not delegate this duty to any other entity. In addition, it is the sole responsibility of the prime offeror to ensure that the Government receives the completed PPQs no later than the date and time established in the RFP for receipt of proposals.

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

The effort POCs shall submit their completed PPQ via email DIRECTLY to the PCO as identified in L1.4. The email subject shall include the following, “Source Selection Information – See FAR

2.101 and 3.104.”

NOTE: Once the PPQs are completed by the effort POCs, the information contained therein shall be considered source selection sensitive and shall not be released back to the offeror. Therefore, any exchange or contact between the offeror, significant subcontractor, joint venture partners, teaming partners, and/or mentor-protégé partners and its own POCs regarding comments made on the questionnaire is not permitted. Any PPQs received from the offeror shall not be reviewed and evaluated by the Government.

The past performance evaluation will be based on the offeror’s, significant subcontractor’s, teaming partner’s, joint venture partners, and/or mentor-protégé partner’s firm present or past performance and NOT on the past performance of specific individuals.

Once the Past Performance Questionnaires are completed by your effort POCs and submitted to the Government, the information contained therein is Controlled Unclassified Information and shall be considered source selection information IAW FAR 2.101, Definitions – Source Selection Information, and FAR 3.104, Procurement Integrity, and shall not be released to the offeror.

Therefore, any exchange or contact between the offeror, joint venture partners, teaming partner, mentor-protégé partners, and/or significant subcontractor and its own contract effort POCs regarding comments made on the questionnaire is not permitted. The prime offeror should send questionnaires to their joint venture partners, teaming partner, mentor-protégé partners and/or significant subcontractor POCs and provide their best efforts to ensure completion of the PPQs and submissions are directly sent to the PCO.

The Government may conduct follow-up discussions with any of the individuals identified in the offeror’s Past Performance Volume. The Past Performance Team evaluation is not limited to review of the information provided in the offeror’s Past Performance Volume. The Government may obtain other information by sending out additional questionnaires and/or through other sources. Past performance information shall be obtained from the Government’s Contractor Performance Acquisition Retrieval System (CPARS); Federal Awardee Performance and Integrity Information System (FAPIIS); Electronic Document Access (EDA), or other databases; and interviews or questionnaires with Program Managers, COs, and the Defense Contract Management Agency (DCMA), and commercial sources. All submitted Attachment 25, Past Performance Questionnaires must include the following legend at the top and bottom of each page:

SOURCE SELECTION INFORMATION – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Section 4: Subcontractor or Teaming Partners Consent Letter(s)

In addition to the past performance information provided by the offeror, teaming partner(s), and/ or significant subcontractor(s), the offeror must submit a consent letter using Attachment 26, Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

Sample Subcontractor or Teaming Partner Consent Letter, executed by each of its proposed teaming partner or significant subcontractor authorizing release of adverse past performance information to the prime offeror to allow the offeror an opportunity to respond. The offeror will be held responsible for the consequences of a teaming partner or significant subcontractor who does not complete the consent letter. The consent letter must be completed by the teaming partner(s) and/or significant subcontractor(s) identified in the proposal. The completed consent letters should be submitted by the offeror as part of the Past Performance Volume.

Section 5: Client Authorization Letter(s)

Past performance information concerning private sector contractors, significant subcontractors, teaming partners, joint venture partners, and/or mentor-protege cannot be disclosed to the Government without their consent. For each identified effort for a commercial customer, the offeror shall submit a completed Client Authorization Letter using Attachment 27, Sample Client Authorization Letter, as a guide, authorizing release of the requested information on the offeror’s performance to the Government. The Government requires this consent prior to contacting commercial customers to assess the offeror’s past performance.

Section 6: Lack of Relevant Past Performance

In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or is so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance [see FAR 15.305(a)(2)(iv)]. Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance [see FAR 15.305(a)(2)(iv)] and will receive a “Neutral Confidence” rating. Offerors will not receive an overall past performance confidence assessment rating of “Satisfactory” or “Substantial” if they have no recent and/or relevant coverage for all technical areas. In the context of confidence ratings, a “Satisfactory” or “Substantial Confidence” record of relevant past performance may be considered more advantageous to the Government than a "Neutral Confidence" rating.

Section 7: Glossary of Abbreviations and Acronyms

The offeror’s proposal shall contain a glossary of all abbreviations and acronyms used within the Past Performance Volume and provide an explanation for each.

L5. VOLUME IV PRICE

L5.1. General

This Price Volume will be evaluated IAW the evaluation criteria in Section M. of this RFP for the Government to evaluate the completeness, fair and reasonable, and balance. The Government reserves the right to evaluate price realism. Compliance with the Instruction to Offerors (ITO) is mandatory and failure to comply may result in the proposal being ineligible for award. Information

Source Selection Information – See FAR 2.101 and 3.104

CONTROLLED UNCLASSIFIED INFORMATION

beyond what is required by these instructions shall not be submitted unless it is considered essential to support the price position.