DRAFT APPENDIX C CASS FoT PBL FLEET SERVICE AGREEMENT 2023.pdf

Performance Based Logistics CASS FoT PBL Appendix C

CASS FoT Performance Based Logistics

FLEET Service Level Agreement

Terms and Conditions for Fleet Support PBL

1. SUPPORT

Commencement and Scope: For the price in Schedule B, Contractor shall render the supply support specified and described herein. For stations specified as Fleet assets in the Program Manager Air (PMA) 260 Consolidated Automated Support System (CASS) Family of Testers (FoT) Fielding Plan, all items listed in Performance-Based Statement of Work (PSOW) CASS FoT Items Support List, Appendix A, are automatically covered by the Fleet Performance Based Logistics (PBL) supply support. Parts replaced by modernization efforts, obsolescence upgrades, which are considered non-standard CASS FoT parts and have not been reviewed or analyzed by the CASS FoT PBL program team will not be supported.

a. SUPPLY SUPPORT for Consumables and Repairables. Contractor shall render services during the period of performance. In fulfillment thereof, the Contractor shall provide support for:

1) The Contractor shall ship, upon receipt of a requisition, a replacement asset, “When

Available”, to Fleet Support PBL customers, within the next business day, excluding weekend days and federal holidays, and non-standard business hours (standard business hours are defined as Monday thru Friday, 0700 thru 1600 hours). “When available” means parts that are available within the Fleet’s Fleet and Industrial Supply Center (FISC) stockroom in “A” condition.

a) Outside Continental United States (OCONUS) requisitions will utilize Defense Contract Management Agency’s (DCMA) Government Freight Management (GFM) system and/or US Custom’s Automated Export System (AES) to provide required export information.

When AES systems are not available, the Contractor can hold the shipment until system is available (example – if AES is down on a Friday, Contractor shall ship on Monday)

If an OCONUS asset is International Traffic in Arms (ITAR) material (anything other than demilitarization (DEMIL) Code A)) then a time allowance will be made for filing and obtaining a release through the US Customs AES.

OCONUS shipments will be determined by addresses obtained from Naval Transportation Support Center Cargo Routing Indicator File (NAVTRANS CRIF) database. NAVTRANS CRIF is part of the Financial and Air Clearance Transportation System (FACTS) system.

b) Requisitions/assets shall be shipped by the fastest traceable means.

2) 100% of Broad Arrow (BA) requisitions, as identified by any GBXX series coded document and have a project code of “ZF7”, will be filled and shipped IAW paragraphs 2a, 2b, 2,c, excluding weekend days, federal holidays, and non-standard business hours (standard business hours are defined as Monday through Friday, 0700 thru 1600 hours).

Note: For BA Continental United States (CONUS) requisitions, the Contractor shall not be held responsible for part arrival delays to BA shipments attributed to third party logistics carriers (i.e. FEDEX, DHL) due to inclement weather, aircraft mechanical delays, etc…

a) All CONUS and OCONUS BA requisitions received before 1 PM during standard business hours will be processed and shipped the same day.

b) All CONUS requisitions received before 1 PM shall arrive no later than the next business day. Requisitions/assets shall be shipped by the fastest traceable means.

c) All CONUS and OCONUS BA requisitions received after 1 PM during standard business hours will be processed within a 24 hour Requisition Response Time (RRT) and shipped by the next business day. CONUS requisitions should arrive by the following business day.

If the Contractor does not fill BA requirements in accordance with paragraph 2 above, a decrement of $2,500 per day not to exceed $12,500 will be imposed per occurrence from the monthly price.

3) Issued Priority Group (IPG)-1 requisitions:

a) For CONUS, 90% of IPG-1 requisitions with priority 1 through 3 will be processed and shipped to arrive at CONUS activities within 48 hours of receipt of requisition.

b) For OCONUS, 90% of IPG-1 requisitions with priority 1 through 3 will be processed and shipped within 48 hours utilizing DCMA’s GFM/AES procedures.

If the Contractor does not meet the above IPG-1 requisition requirements, a decrement of $1,500 per day, not to exceed $7,500, will be imposed per occurrence from the monthly price.

4) IPG-2/3 (PRI code 4-6) requisitions:

a) For CONUS, 90% of IPG-2/3 requisitions with priority 4 through 6 will be processed and shipped to arrive at CONUS activities within 72 hours of receipt of requisition.

b) For OCONUS, 90% of IPG-2/3 requisitions with priority 4 through 6 will be processed and shipped within 72 hours utilizing DCMA’s GFM/AES procedures.

If the Contractor does not meet the above IPG-2/3 requisition requirements, a decrement of $1500 per day, not to exceed $7,500, will be imposed per occurrence from the monthly price.

5) IPG -2/3 (PRI code 7 or greater) requisitions:

a) For CONUS, 90% of the IPG-2/3 requisitions with priority of 7 or greater will be processed and shipped to arrive at CONUS within 30 calendar days of receipt of requisition.

b) For OCONUS, 90% of IPG-2/3 requisitions with priority of 7 or greater will be processed and shipped with 30 calendar days utilizing DCMA’s GFM/AES procedures.

If the Contractor does not meet the above IPG-2/3 requisition requirements, a decrement of $1500 per day, not to exceed $7,500, will be imposed per occurrence from the monthly price.

6) The Contractor shall repair/replace, stock, warehouse, manage, and deliver assets to support fleet demand requirements. On the day an asset is received at the Contractor’s facility, it is entered into the Web Based Commercial Asset Availability (WEBCAV) system, PSOW Appendix G. A “Ready for Issue” (RFI) asset is shown in WEBCAV system in “A” condition and is physically available for shipment from the Contractor Facility. Government owned “A” condition wholesale level assets will be held at the FISC in a segregated stockroom and Transaction Item Reported (TIR’d) via WEBCAV to Naval Supply Systems Command Weapons System Support (NAVSUP WSS).

7) The Contractor shall provide tracking/asset management of condition of assets using

WEBCAV and the following conditions codes: “F” (unserviceable, un-repairable), “M” (suspended; in-work), “G” (unserviceable; incomplete), “H” (unserviceable; condemned) and “A” (serviceable, issuable without qualification).

8) Consumable assets re-coded to repairable shall be supported under this contract.

When the SM&R code changes, the item is to be treated as a new part. The Government, at its sole discretion, may change Source, Maintenance, and Recoverability (SM&R) codes prudent to repair due to future availability, high attrition rate, Diminishing Manufacturing Sources and Material Shortages (DMSMS) mitigations, or replacement cost of items under consideration.

Contractor is encouraged to recommend SM&R code changes for like rationale. BA 24-hour support applies after a 6-month ramp-up period expires. The six month period commences upon SM&R Code change approval.

9) Items with calibration expiration dates should not be issued unless at least 75% un-expired calibration cycle time remains.

10) Material Management: Assets will be held at FISC located within the Contractor’s facility. Government owned assets and Contractor owned assets shall be segregated at all times.

FMS customer requirements and assets must be segregated from the U.S. Government owned assets. When a Contractor’s asset is required to satisfy a BA request and/or the thirty-day asset availability guarantee, an asset will be supplied from the Contractor’s owned inventory and TIR’d to “A” condition (“title out”) and will be placed in the FISC stockroom located within the Contractor’s facility. In exchange for such transfer of ownership of the Contractor asset to the Government, the Government’s next available ‘A’ condition asset, referenced above, shall become the property of the Contractor (“title in”). Contractor shall record the serial number of the asset that changes title from Government-owned to Contractor-owned. All titling transactions are recorded in WEBCAV database.

11) Aviation Consolidated Allowance Lists (AVCAL) Planned and Unplanned Initial Outfitting retail and/or wholesale stock requisitions shall be filled by the Contractor on a best effort basis utilizing Navy retail/GFM stock. In the event that the filling of any stock requisition would adversely impact PBL performance, the Contractor shall contact the NAVSUP WSS Inventory Manager for a determination.

2. SUPPORT LIMITATIONS

a. Upon receipt of an asset, Contractor shall notify the Contracting Officer’s Representative (COR) via email of any Missing-On-Induction (MOI) items within 24 hours of discovery.

Government will attempt to obtain MOI parts from end-user. If Government cannot obtain parts from end-user for MOI items, Contractor will replenish as required. Asset will be placed in “G” condition until MOI parts are received. If the Contractor determines that it would be economical to purchase a replacement asset, the retrograde asset will be considered BER. Contractor shall notify DCMA for disposition instructions.

b. The decision-making process will not affect metrics asset availability.

3. PAYMENT

Contractor shall base billing on data extracted from the CASS FoT Station Fielding Plan. Any exceptions to the database shall be formally forwarded to the Procuring Contracting Officer (PCO) for resolution and concurrence.

4. TRANSPORTATION

a. General

1) Delivery terms shall be free onboard (FOB) destination (Federal Acquisition Regulation [FAR] 52.247-34 applies) for all requisitions processed for CONUS activities.

2) Upon Navy supply requisition authority to deliver Navy owned asset(s) directly to a specified OCONUS location, Delivery Terms shall be FOB Origin (FAR 52.247-29). The Contractor shall coordinate export shipping requirements through their Cognizant DCMA Transportation Office for shipping instructions and U. S. Customs documentation as required.

The Letter of Authority shall cite the Consignee/ Department of Defense Activity Address Code (DoDAAC), Point of Contact (POC) and E-mail address and commercial telephone number if possible, and the designated Transportation Account Code.

b. Packaging & Shipping Requirements

1) The Contractor is responsible for the delivery of all assets to the requisitioning Unit Identification Code (UIC) activities (CONUS and OCONUS shipments) in the following manner:

a) Reusable Containers. If available, items assigned to reusable shipping and storage containers shall be shipped in containers provided by the Navy. The Contractor may request containers to meet quarterly requirements thirty calendar days prior to the start of the quarter.

The Contractor may request containers online via the Container Request Form (CRF) NAVSUP WSS 4030/2, available under website: https://tarp.navsup.navy.mil (or a successor website).

Alternatively, the Contractor may request containers in writing from the NAVSUP WSS Container Manager, Code 03333, via the Procuring Contracting Officer (PCO). In the event reusable containers are unavailable, the Contractor shall package the items in accordance with standard commercial practice, as defined in ASTM D 3951. Under no circumstances shall the unavailability of reusable containers be the basis for relief from the requirements of this contract or the basis for a claim of excusable delay.

b). Packaging for Items Not Assigned Reusable Containers. For those items not assigned reusable containers, the Contractor shall be responsible to package those items in accordance with standard commercial practice, as defined in ASTM D 3951. In addition to the requirements of ASTM D 3951, the following unique requirements shall also apply:

(1) Unit packs shall be designed to conserve weight and cube while retaining the protection required and enhancing standardization.

(2) Use of plastics shall be reduced in preservation and packing operations.

All packaging methods and materials shall be reusable/recyclable and shall minimize the quantity of solid waste generated at the time of disposal.

(3) Any shelf-life items shall be identified to the NAVSUP WSS, Code

M0772, P.O. Box 2020, 5450 Carlisle Pike, Mechanicsburg, Pa 17955-0788 and the PCO.

Records of cure/assembly date shall be compiled and maintained, and the Contractor shall ensure a minimum of 85% of the shelf life remaining at time of receipt at destination.

(4) In accordance with FAR 23.3, FAR 52.223-3, Hazardous Material

Identification and Material Safety Data, and Defense Federal Acquisition Regulation Supplement (DFARS) Subpart 223.3 and DFARS 252.223-7001, Hazard Warning Labels, are applicable to this contract, Material Safety Data Sheets (MSDS) must be provided in accordance with these provisions to the NAVSUP WSS contracting officer and the Navy Environmental Health Center, 2510 Walmer Ave., Norfolk, VA 23513-2617, Attn: Industrial Hygiene Directorate for inclusion in the Hazardous Materials Information System (HMIS). Copies shall also be provided to NAVSUP WSS, Code M0772, P.O. Box 2020, 5450 Carlisle Pike, Mechanicsburg, PA 17955- 0788.

(5) Electrostatic sensitive circuit card assemblies, modules and electronic modules containing electronic components such as resistors, transistors, diodes, integrated circuits, etc., shall be provided protection from damage caused by electrostatic discharge (ESD).

https://tarp.navsup.navy.mil/

Electrostatic discharge sensitive (ESDS) and electromagnetic interference (EMI) material shall have wraps, cushioning and bags or pouches which are electrostatic protective, electrostatic dissipative and magnetic shielding. Markings shall include: “Items susceptible to ESD/EMI damage. Open/Handle at approved stations only." Equipment susceptible to damage from ESD and/or EMI forces shall be handled in accordance with existing approved procedures in the applicable MIL-STD or MIL-HDBK applicable to contract items. At a minimum, electrostatic discharge sensitive (ESDE) devices shall have an initial wrap, bag, or pouch of electrostatic-protective material (MIL-PRF-81705E, Type III or equivalent). An outer heat-sealed bag constructed from MIL-PRF-81705E, Type I material is also recommended for items whose performance may be compromised by electrostatic or electromagnetic forces. (reference only:

DA40LN "NAVSUP WSS Packaging Guidelines")

(6) Shredded paper, excelsior (wood shaving), polystyrene loose-fill and other loose-fill materials are prohibited for cushioning/dunnage.

(7) Reporting of improperly packaged retrograde material received by the

Contractor shall be accomplished through Contractor input into the Technical Assistance for Repairables (TARP) Web Site, https://tarp.navsup.navy.mil (or any successor website or reporting methodology).

c) United Nations (UN) International Plant Protection Commission (IPPC) Restrictions Regarding Wood Packaging Material (WPM)

All shipments utilizing coniferous and non-coniferous wood pallets, wood containers and dunnage constructed from non-manufactured wood shall be constructed from Heat Treated (HT) to 56 degrees Centigrade for 30 minutes or fumigated (using methyl bromide) and certified by an accredited agency recognized by the American Lumber Standards Committee (ALSC) in accordance with Wood Packaging Material Regulations dated 8 November 2013. Copy and paste into web browser: www.alsc.org/greenbook%20collection/WPM_Policy.pdf

These regulations incorporate current UN IPPC international standards (ISPM #15) titled, "Guidelines for Regulating Wood Packaging Material in International Trade," approved by the Interim Commission on Phytosanitary Measures of the IPPC International Plant Protection Convention on 13 July 2021. https://www.ippc.int/en/core-activities/standards-setting/ispms

d) Marking. All unit, intermediate and shipping containers shall be marked in accordance with the requirements of MIL-STD-129R Change 2.

2) Shipping Methods

a) Asset shipment transportation to the requesting UIC Activities shall be provided by contracted services of Third Party Logistics Carriers.

b) For asset shipments destined to UIC Activities that are located CONUS; addresses shall be obtained from Defense Automatic Addressing System (DAAS) located on the Internet at the following URL: https://www.dla.mil/HQ/InformationOperations/DAAS/ https://tarp.navsup.navy.mil/ https://www.ippc.int/en/core-activities/standards-setting/ispms

c) For asset shipments destined to UIC Activities that are located OCONUS;

addresses shall be obtained from the Cargo Routing Indicator File (CRIF) located in the DLA Defense Information Systems Agency (DISA) System.

NOTE: OCONUS addresses obtained from the CRIF shall be validated for all GXXX series coded BA requisitions by contacting Navy POC’s provided by the PMA260 Program Office. In the event the contractor is unable to reach the POC’s at Commander, Naval Air Forces (CNAF) after a reasonable effort, the Contractor shall execute shipment of the BA requisition using the latest address contained in the

CRIF.

d) For the purposes of this contract, the following commands are considered forward deployed activities and all requisitions shall be shipped directly to their respective addresses:

NAS ATSUGI JAPAN

NAS IWAKUNI JAPAN

MALS 12 IWAKUNI JAPAN

MALS 36 FUTENMA JAPAN

For forward deployed ships based at Yokosuka and Sasebo, Japan, the contractor must still verify the CRIF to ensure the information is correct.

Shipments in excess of 150lbs shall be made to CONUS point of shipment specified by the Navy.

When the AES system is not available, the Contractor can hold the shipment until the system is available (example – if AES is down on a Friday Contractor shall ship on Monday).

If an OCONUS asset is ITAR material (anything other than DEMIL Code: A) then a time allowance will be made for filing and obtaining a release through the US Customs Export Systems (AES).

OCONUS shipments will be determined by addresses obtained from NAVTRANS CRIF database located in the FACTS system. To gain access to FACTS, visit NAVSUP’s Navy 311 website (https://www.navsup.navy.mil/NAVY-311/).

https://www.navsup.navy.mil/NAVY-311/