DOL121RP21530_REV003.pdf

1. THIS CONTRACT IS A RATED ORDER RATING PAGE OF PAGES

UNDER DPAS (15 CFR 700)

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

SEALED BID (IFB)

NEGOTIATED (RFP)

7. ISSUED BY CODE 8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

9. Sealed offers in original and _____________________________ copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in until local time _______________________ (Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All Offers are subject to all terms and conditions contained in this solicitation.

A. NAME B. TELEPHONE (NO COLLECT CALLS) C. E-MAIL ADDRESS

AREA CODE NUMBER EXT.

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM I CONTRACT CLAUSES

B SUPPLIES OR SERVICES AND PRICES/COSTS PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C DESCRIPTION/SPECS./WORK STATEMENT J LIST OF ATTACHMENTS

D PACKAGING AND MARKING PART IV - REPRESENTATIONS AND INSTRUCTIONS

E INSPECTION AND ACCEPTANCE

F DELIVERIES OR PERFORMANCE

G CONTRACT ADMINISTRATION DATA L INSTR., CONDS., AND NOTICES TO OFFERORS

H SPECIAL CONTRACT REQUIREMENTS M EVALUATION FACTORS FOR AWARD

K REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT 10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS (%) (See Section I, Clause No. 52-232-8)

14. ACKNOWLEDGEMENT OF AMENDMENTS AMENDMENT NO. DATE AMENDMENT NO. DATE

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated:

CODE FACILITY 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER 15A. NAME AND

ADDRESS

OF OFFEROR

(Type or print)

15B. TELEPHONE NUMBER 17. SIGNATURE 18. OFFER DATE

AREA CODE NUMBER EXT. 15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN ITEM (4 copies unless otherwise specified)

10 U.S.C. 2304(a) ( ) 41 U.S.C. 253(c) ( )

24. ADMINISTERED BY (If other than Item 7) 25. PAYMENT WILL BE MADE BY CODE CODE

PHONE: FAX:

26. NAME OF CONTRACTING OFFICER (Type or print) 27. UNITED STATES OF AMERICA 28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

(Signature of Contracting Officer)

(REV. 9-97)

10. FOR INFORMATION CALL:

11. TABLE OF CONTENTS

AUTHORIZED FOR LOCAL REPRODUCTION STANDARD FORM 33

Previous edition is unusable Prescribed by GSA-FAR (48 CFR) 53.214(c)

SOLICITATION, OFFER AND AWARD

SOLICITATION

OFFER (Must be fully completed by offeror)

AWARD (To be completed by Government)

1 153 N/A

DOL121RP21530

X

08-15-2012

OASAM Office of Procurement Services U. S. Department of Labor

RM S4307

200 Constitution Ave., NW Washington DC 20210

DENNIS G. ALBER 202-693-4586 ALBER.DENNIS.G@DOL.GOV

See Attached Table of Contents

X A1

X B1-18

X C1-11

X E1

X F1-25

X G1-4

X H1-13

X I1-8

X J1

X K1-18

X L1-49

X M1-9

OASAM Office of Procurement Services U. S. Department of Labor

RM S4307

200 Constitution Ave., NW Washington DC 20210

OASAM BRANCH OF INVOICE PAYMENTS

RM: S-5526

US DEPARTMENT OF LABOR

200 CONSTITUTION AVENUE, NW

WASHINGTON DC 20210

DOL121RP21530 Section B

Table of Contents

PART I - THE SCHEDULE............................................................................................................................ A-1

SECTION A - SOLICITATION/CONTRACT FORM ................................................................................ A-1

SF 33 SOLICITATION, OFFER AND AWARD ............................................................................... A-1

PART I - THE SCHEDULE............................................................................................................................ B-1

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS .............................................................. B-1

B.1 PRICE/COST SCHEDULE......................................................................................................................... B-1

B.2 PERFORMANCE SCHEDULE .................................................................................................... B-18

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK ..................................... C-1

C.1 DOCUMENTATION STATEMENT OF OBJECTIVES .............. C-Error! Bookmark not defined.

SECTION E - INSPECTION AND ACCEPTANCE.................................................................................... E-1

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

E.2 ACCEPTANCE (FIP RESOURCES)

SECTION F - DELIVERIES OR PERFORMANCE ................................................................................... F-1

F.1 PERIOD OF PERFORMANCE

F.2 PLACE OF PERFORMANCE

F.3 52.242-15 -- STOP-WORK ORDER (AUG 1989)

F.4 NOTICE TO THE GOVERNMENT OF DELAYS

F.5 DELIVERABLES

F.6 DELIVERY SCHEDULE ................................................................................................... F-2 F.7 INSTALLATION REQUIREMENTS AND OPTIONS................................................... F-25 F.8 DELAY OF START OF PERFORMANCE PERIOD ........................................................... F-25

SECTION G - CONTRACT ADMINISTRATION DATA .......................................................................... G-1

G.1 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

G.2 CONTRACTING OFFICER AUTHORITY (CO)

G.3 GOVERNMENT REPRESENTATIVES

G.4 PROJECT MANAGEMENT AND CONTROL

G.5 SUBMISSION OF INVOICES

G.6 DE-OBLIGATION OF FUNDING CLAUSE

G.7 CLOUD BASED SERVICES VARIATION IN ESTIMATED QUANTITY

SECTION H - SPECIAL CONTRACT REQUIREMENTS ....................................................................... H-1

H.1 CONFLICT OF INTEREST

H.2 ORGANIZATIONAL AND CONSULTANT CONFLICTS OF INTEREST

H.3 REMOVAL OF CONTRACTOR PERSONNEL

H.4 NOTICE TO THE GOVERNMENT OF DELAYS

H.5 NON-PAYMENT FOR ADDITIONAL WORK

H.6 PERMITS AND LICENSES

H.7 TRAVEL

H.8 STANDARDS

H.9 COORDINATION AND COMMUNICATION

H.10 SUBCONTRACTING COMPLIANCE

H.11 ELECTRONIC TRANSMISSION OF PROPRIETARY DATA

H.12 1452.2150-71 USE AND DISCLOSURE OF PROPOSAL INFORMATION – DEPT. OF LABOR

H.13 DATA USE, DISCLOSURE OF INFORMATION, AND HANDLING OF SENSITIVE INFO

H.14 GOVERNMENT FURNISHED INFORMATION (GFI) AND GOVERNMENT FURNISHED

PROPERTY (GFP)

H.15 PERFORMANCE ASSESSMENT

H.16 POST AWARD EVALUATION OF CONTRACTOR PERFORMANCE

H.17 AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

H.18 COOPERATION WITH OTHER CONTRACTORS

H.19 DATA OWNERSHIP

H.20 RIGHT TO USE PRODUCTS DURING DISPUTE

H.21 CONTRACT REQUIREMENTS

PART II - CONTRACT CLAUSES .............................................................................................................. I-1

SECTION I - CONTRACT CLAUSES ...................................................................................................... I-1

I.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE.......................I-1

I.2 52.209-9 UPDATES OF PUBLICLY AVAILABLE INFORMATION REGARDING

RESPONSIBILITY MATTERS (JAN 2012) ...................................................................................I-3 I.3 52.216-18 ORDERING (OCT 1995) ..............................................................................................I-4 I.4 52.216-19 ORDER LIMITATIONS (OCT 1995)...........................................................................I-4 I.5 52.216-22 INDEFINITE QUANTITY (OCT 1995) .......................................................................I-4

I.6 52.217-7 OPTION FOR INCREASED QUANTITY--SEPARATELY PRICED LINE ITEM

(MAR 1989) ......................................................................................................................................I-5 I.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ......................I-5

I.8 52.219-28 POST-AWARD SMALL BUSINESS PROGRAM REREPRESENTATION (APR 2009)

...........................................................................................................................................................I-5

I.9 52.222-40 NOTIFICATION OF EMPLOYEE RIGHTS UNDER THE NATIONAL LABOR

RELATIONS ACT (JAN 2010) (DEVIATION) ..............................................................................I-6 I.10 52.227-23 RIGHTS TO PROPOSAL DATA (TECHNICAL) (JUN 1987) .................................I-7 I.11 52.246-20 WARRANTY OF SERVICES (MAY 2001) ..............................................................I-8 I.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)....................................I-8

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS ................................ J-1

SECTION J - LIST OF ATTACHMENTS .................................................................................................... J-1

PART IV - REPRESENTATIONS AND INSTRUCTIONS ................................................................... K-1

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF

OFFERORS ............................................................................................................................................ K-1

K.1 SOLICATION PROVISIONS INCORPORATED BY REFERENCE

K.2 CLAUSES INCORPORATED BY FULL TEXT

K.3 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (NOV 2011)

K.4 AUTHORIZED NEGOTIATORS

K.5 CONTACT FOR CONTRACT ADMINISTRATOR

K.6 DUPLICATION OF COST

K.7 CONFLICT OF INTEREST CERTIFICATION

K.8 NORTH AMERICAN INDUSTRY CLASSIFICATION SYSTEMS

K.9 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (JAN 2011) ............. K-4 K.10 SIGNATURE BLOCK .................................................................................................................... K-6

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS .............................. L-1

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

L.2 OMBUDSMAN

L.3 SPECIAL NOTICE TO OFFERORS

L.4 CONFIDENTIAL INFORMATION

L.5 SOLICITATION RESPONSE REQUIREMENTS

SECTION M - EVALUATION FACTORS FOR AWARD ........................................................................ M-1

M.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

M.2 AWARD BASED ON BEST VALUE COST/TECHNICAL TRADEOFF TO THE GOVERNMENT

M.3 EVALUATION OVERVIEW – MULTI-STEP EVALUATION

M.4 EVALUATION FACTORS

M.5 ADJECTIVAL RATINGS USED TO EVALUATE QUOTES

M.6 CONTRACT AWARD

B-1

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PRICE/COST SCHEDULE

As discussed below, the Department of Labor anticipates making a single award of an Indefinite Delivery/Indefinite Quantity contract with all work to be performed under firm fixed price task orders pursuant to this contract. Below, DOL is providing a list of the Line Items that DOL may choose to include in these task orders. In the pricing table attached, DOL is providing an anticipated separation of the Line Items into potential task orders that may be awarded, but reserves the right to modify these groupings for various reasons, including the offeror’s solution and the availability of funds.

The unit prices provided below however will serve as a ceiling for the acquisition of any line items and the offeror is not permitted to raise the price for any particular line item.

ITEM DESCRIPTION OF QTY UNIT UNIT AMOUNT

NO. SUPPLIES/SERVICES PRICE

0001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0004 30,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

0005 30,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

0006 20,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user)

B-2

IAW SOO Section 5.2.2 and 2.1.4

0007 5,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

0008 2,500.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

0009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

0010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

0011 300.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

0012 100.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

0013 2,000.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

0014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

0015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

0016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

0017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support)

B-3

IAW SOO Section 5.2

0018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

0019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

0020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

0021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

0022 7,500.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

0023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

0024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.2

0025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

0026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

0027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

0028 0.00 EA ____________________ _____________________

0029 0.00 EA ____________________ _____________________

1001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1002 360,000.00 MO ____________________ _____________________

B-4

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1004 10,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

1005 10,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

1006 10,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

1007 2,500.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

1008 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

1009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

1010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

1011 100.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

1012 50.00 EA ____________________ _____________________

Training (Classroom - Per class up to

B-5

20 personnel, Government Location) IAW SOO Section 5.2.2

1013 500.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

1014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

1015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

1016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

1017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

1018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

1019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

1020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.2.1

1021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

1022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

1023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets)

1024 7,500.00 EA ____________________ _____________________

B-6

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.2

1025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

1026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

1027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

1028 0.00 EA ____________________ _____________________

1029 0.00 EA ____________________ _____________________

2001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

2005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

2006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user)

B-7

2007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

2008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

2009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

2010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

2011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

2012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

2013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

2014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

2015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

2016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

2017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support)

B-8

2018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

2019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

2020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

2021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

2022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

2023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

2024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.2

2025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

2026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

2027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

2028 0.00 EA ____________________ _____________________

2029 0.00 EA ____________________ _____________________

3001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation

B-9

Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

3005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

3006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

3007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

3008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

3009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

3010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

3011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

3012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to

IAW SOO Section 5.2.2

B-10

3013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

3014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

3015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

3016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

3017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

3018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

3019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

3020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

3021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

3022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

3023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

3024 7,500.00 EA ____________________ _____________________

B-11

3025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

3026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support

IAW SOO Section C 5.2 and Section L.5.11.5

3027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

3028 0.00 EA ____________________ _____________________

3029 0.00 EA ____________________ _____________________

4001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

4005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

4006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user)

4007 1,000.00 EA ____________________ _____________________

B-12

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

4008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

4009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

4010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

4011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

4012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

4013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

4014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

4015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

4016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

4017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support)

4018 3,400.00 HR ____________________ _____________________

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Public Folder - Migration SME IAW SOO Section 5.2.2

4019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

4020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.2.1

4021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 5.2 and 5.7

4022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

4023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

4024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.2

4025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

4026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

4027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

4028 0.00 EA ____________________ _____________________

4029 0.00 EA ____________________ _____________________

5001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

5002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for

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12 months IAW SOO Section 5.1 and 5.2

5003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

5004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

5005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

5006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

5007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

5008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

5009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

5010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

5011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

5012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to

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5013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

5014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

5015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

5016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

5017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

5018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

5019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

5020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.2.1

5021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

5022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

5023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

5024 7,500.00 EA ____________________ _____________________

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5025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

5026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

5027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

5028 0.00 EA ____________________ _____________________

5029 0.00 EA ____________________ _____________________

6001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

6005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

6006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

6007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve)

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IAW SOO Section 5.1 and 5.2.2

6008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

6009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

6010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

6011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

6012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

6013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

6014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

6015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

6016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

6017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

6018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME

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6019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.1

6020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.2.1

6021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0 and 5.2.1

6022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.2 and 5.7

6023 7,500.00 EA ____________________ _____________________

Mobile Device Plans (Smartphones / Tablets) IAW SOO Section 5.2

6024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.2

6025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.2 and 5.7

6026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section C 5.2 and Section L.5.11.5

6027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.2 and 5.7

6028 0.00 EA ____________________ _____________________

6029 0.00 EA ____________________ _____________________

GRAND TOTAL ---

B.2 PERFORMANCE SCHEDULE

This contract consists of a base period and six (6) option period(s). These period(s) are as described below:

YEAR BEGINNING ENDING

Base Period

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Option Period I Option Period II Option Period III Option Period IV Option Period V Option Period VI

RFP DOL121RP21530

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SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Statement of Objectives

1 PURPOSE

The Department of Labor (DOL) Office of the Chief Information Officer (OCIO) is pursuing the acquisition of e-mail, collaboration, office automation, eDiscovery, and records management services as Software as a Service (SaaS) from a commercial provider of Cloud Computing services. The intent is to transform the current DOL legacy on-premise services into a primarily Cloud based SaaS services, with the requisite support contract that provides a highly innovative, secure, compliant, cost-effective, and evolving solution. The ideal solution would be an integrated suite of tools and capabilities that allows the government to transform the way business is conducted today, while also having the ability to manage, and monitor service performance, quality, and delivery, through clearly defined roles and business rules, rather than physical control of assets and direct software licensing. Recent trends show that traditional outsourcing and system integration models are insufficiently adaptive and costly; while cloud computing provides a more efficient utility based model for acquiring IT services, with the clear benefit of shifting the focus of IT budgeting from capital expense to operating expense.

This Statement of Objectives (SOO) describes the goals that DOL expects to achieve with regard to the following:

1. Modernization of its e-mail system;

2. Provision of a government community or private cloud solution that includes e-mail, collaboration, office automation, eDiscovery, and record management services that delivers an integrated and effective collaborative working environment;

3. Reduction of the government’s in-house capital and system maintenance burden; and

4. Application of appropriate security and privacy safeguards.

The new cloud solution should:

1. Provide features, functionality and capabilities that meet industry performance and interoperability standards (with a preference for open standards) and best practices;

2. Offer the necessary redundancy, resiliency, and contingency capabilities to meet DOL’s service availability needs;

3. Improve user experience and productivity;

4. Provide a secure computing environment that complies with all required federal regulations;

5. Leverage a mature solution that will require minimum software and/or service development work to meet DOL requirements;

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6. Offer data portability (to another cloud platform);

7. Reduce significantly DOL’s capital and operating expenses.

2 BACKGROUND

The “25 Point Implementation Plan to Reform Federal Information Technology” published by OMB in December 2010 requires Federal agencies to implement a “Cloud First policy” in their acquisition of IT services and applications. The agencies are required to “default to cloud-based solutions whenever a secure, reliable, cost-effective cloud options exists.”

In February 2011, the Federal CIO issued a “Federal Cloud Computing Strategy” that defines the executive branch’s approach to safely and securely move IT infrastructure services to a cloud computing environment.

In both the February 2011 “Federal Cloud Computing Strategy” and the December 2010 “25 Point Implementation Plan to Reform Federal Information Technology”, both from the Office of Management and Budget, each Federal agency’s CIO has been directed to leverage this strategy to begin planning the migration of their IT services to cloud solutions. Cloud e-mail is the DOL’s cornerstone initiative in the implementation of these directives.

2.1 DOL Current E-mail Environment

The current DOL e-mail infrastructure consists of eight instances of MS Exchange 2003 with associated Blackberry Enterprise Service (BES), and one instance of MS Exchange 2007 with its associated BES environment. Each of DOL’s nine major infrastructure agencies is responsible for the operation and maintenance of its underlying IT infrastructure to deliver e-mail services to its customer base. Figure 1 describes each agency’s e-mail infrastructure profile, and provides additional information on the existing DOL environment.

2.1.1 Enterprise Wide Directory Services

The current implementation of enterprise wide directory services consists of multiple forests.

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The Department of Labor consists of nine Active Directory 2003 forests. They are configured as follows:

There is a common Enterprise UPN following the last.first@dol.gov naming convention with no conflicts across any of the forests. Some forests maintain their own UPN using the format last.first@agency.gov.

2.1.2 E-mail Domains

DOL is envisioning three separately managed SaaS e-mail domains (dol.gov, bls.gov, and oig.dol.gov). Each of the three e-mail domains should be air-gapped to the greatest extent possible for management, access and security. The domain separation is to fulfill the unique security and regulatory requirements for BLS – fulfilling CIPSEA requirements – and for the OIG – fulfilling CJIS requirements. Cost transparency for bill-back capabilities is a goal for this procurement and should be built into the domain separation as well.

2.1.3 DOL Current Network with TIC

The Department of Labor Network consists of two major components, an Internal Network known as DOLNet and an External Network that provides Internet services.

DOLNet mailto:last.first@dol.gov mailto:last.first@agency.gov

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DOLNet has approximately 600+ sites that range from Headquarters and Regional Office locations that typically support a few thousand users down to small remote field offices supporting a small number of users. DOLNet is an outsourced managed network provided by Verizon Business via the Networx contract. Bandwidth varies based on the size and location of the site.

Internet

The Department of Labor is in the process of moving all Internet connections to Verizon Business as part of the Trusted Internet Connection/Managed Trusted Internet Protocol Services (TIC/MTIPS) program. The migrations will consolidation DOL from more than 30+ Internet access locations to 6 locations. The Bandwidth allocated at each of the 6 locations is variable based on the estimated usage requirements but range from a 1.544MB to 300MB based on current and projected bandwidth requirements.

Data Centers

The primary data centers that house DOL’s existing mail servers will be accessed via the MTIPS Internet connections.

2.1.4 E-mail Archives

The DOL uses mail archives in multiple ways. Refer to Figure 1 for a detailed breakdown of the archive solutions. Each of the archive scenarios needs to be accounted for in the migration to the SaaS cloud e-mail solution. Some agency users have archive their e-mail in PST files saved either to their desktop or central file storage. These users need to either have their PST files migrated into their mailbox or have their PST linked to their mail client.

As described in Figure 1, some agencies use separate storage solutions as part of their active inbox -only a very small amount of mail is stored in the active inbox and the rest stubbed and stored in an Enterprise Vault archival solution. DOL would like e-mail migrated from the Enterprise Vault solution so that those users retain access to their e-mail in the same way they have access in the legacy systems.

Additionally, the DOL would like the migration services for the remainder of the legacy agency e-mail archives. The archives are described in Figure 1.

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Figure 1 - DOL E-mail Infrastructure Baseline

2.2 DOL Office Environment

The DOL office environment consists of approximately 485 locations distributed throughout the United States and its territories. Some DOL agencies are sparsely populated, with many small offices throughout the U.S., and concentrations of larger office populations near metropolitan centers. The office environment for each agency within DOL is dissimilar. Additionally, DOL has a large number of users who work remotely and do not utilize DOL facilities.

DOL E-MAIL Baseline Profile Agency 1-1 Agency 1-2 Agency 2 Agency 3 Agency 4 Agency 5 Agency 6 Agency 7 Agency 8 Agency 9 Total People

National Offices Personnel 2,145 - 145 382 769 284 63 2,302 318 - 6,408

Regional Offices Personnel 791 - 173 - 837 1,998 106 1,104 2,066 5,489 12,564

Field Offices Personnel - - 101 781 81 1,150 - - - - 2,113

External Users (State, Other) - 920 - - - - - - 1,071 - 1,991

Total Personnel Count 2,936 920 419 1,163 1,687 3,432 169 3,406 3,455 5,489 23,076

Personal Online Mailboxes Number of Personal Mai lboxes 3,214 920 419 1,993 1,606 2,600 169 3,406 3,555 5,489 23,371

Tota l Mai lbox Storage (Gigabytes ) 352.2 45.3 290.0 394.9 272.5 1,064.0 20.6 909.8 584.7 720.1 4,654.1 GB

Tota l Number of Messages (000's ) 13,367 767 0 10,151 7,801 510 284 0 5,458 22,432 60,769

Shared Mailboxes Number of Shared Mai lboxes 141 - - 43 85 5 60 246 124 - 704

Tota l Mai lbox Storage (Gigabytes ) 281.0 - - 3.0 19.2 0.5 2.9 11.5 4.1 - 322.2 GB

Tota l Number of Messages (000's ) 5 - - 24 - 85 88 - 206 - 407

GAL / Others Dis tribution Lis t 1,177 - 67 282 888 353 57 - 974 6,480 10,278

Resources - - - - 238 - - 28 186 20 472

Calendars 141 - 10 - 45 2,600 13 - 920 - 3,729

Public Folders Tota l Publ ic Folders 13,077 - 31 839 877 2,097 101 6,962 - 1,026 25,010

Mai l -Enabled Publ ic Folders 66 - 7 161 877 45 101 2,895 - 850 5,002

Calendar Publ ic Folders 106 - - 132 652 231 - 931 - - 2,052

Tota l Storage (Gigabytes ) 128.6 - - 11.7 11.0 28.0 0.1 96.0 - 21.0 296.5 GB

Mailbox Servers Number of Mai lbox Servers 5 1 1 4 1 2 1 6 3 3 27

Mai l Exchange Platform 2007 2003 2003 2003 2003 2003 2003 2003 2003 2003

Directory Domain abc.AG1.gov states.AG1.gov AG2.dol.gov DOL.gov DOL.gov DOL.gov DOL.gov DOL.gov DOL.gov DOL.gov

Directory Service AD AD AD AD AD AD AD AD AD AD

Average Messages Sent/Recv per Day - - - 106,200 88,500 325,000 5,200 - 3,245 10,675 538,820

Mobile Email

Mobi le BES Platform 5.0.3 - 5.0.3 5.0.3 5.0.2 5.0.3 5.0.2 5.0.3 4.1.6 5.0.3

Number of Blackberries - FY12 326 - 260 95 225 250 34 687 75 1,631 3,583

Average Messages Received per day - - 14,558 - - 34,500 3,200 130,000 - - 182,258

Mail Client User Interface (Dec2012)

Desktop MS OS Platform Win 7 Win 7 Win 7 Win 7 Win 7 Win 7 Win 7 Win 7 Win 7 Win 7

MS Outlook Cl ient 2010 SP1 2010 SP1 2010 SP1 2010 SP1 2010 SP1 2010 SP1 2010 SP1 2010 SP1 2010 SP1

Web Browser I.E 8 / 9 I.E 8 / 9 I.E 8 I.E 8 I.E 9 I.E 9 I.E 9 I.E 8 / 9 I.E 8 I.E 8

Support Services

Message Fi l tering Ironport

Message Archiving pst Archive One Ent. Vault v9.0 Ent Vault 8.0

EMC

SourceOne BackupExec

10d pst pst Ent Vault 7.5

Affiliated Applications Exchange Integrated Fax Solution

Emai l Enabled Scanners

SMTP Appl ications 208 5 16 50 27 None 93 24 23 446

MAPI Appl ications 42 None None 2 1 None 1 2 1 49

Ironport Ironport

DOL121RP21530 Section C

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Figure 2 - Number of Office Buildings by Reg ion

3 DEFINITIONS

For the purposes of this solicitation package, the Offeror shall refer and use the following definitions.

Private Cloud: Following the NIST definition, a private cloud is one in which “the cloud infrastructure is provisioned for exclusive use by a single organization comprising multiple consumers (e.g., business units). It may be owned, managed, and operated by the organization, a third party, or some combination of them, and it may exist on or off premises.