Attachment 3 - GPAT Template.docx

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Amendment #2 Software as a Service Cloud E-mail Platform for the U. S. Department of Labor (DOL)
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DOL121RP21530
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GPAT Template

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DOL SaaS Cloud E-mail_QuestionsAnswers_20120917.pdf PDF
Attachment_4_rev02-_Information_Security_Compliance.xlsx XLSX spreadsheet
DOL121RP21530_REV003.pdf PDF
Attachment 1_rev02 - Pricing Tables.xlsx XLSX spreadsheet
Attachment 16 - Contractor Performance Data Sheet.docx DOCX document
DOL121RP21530_REV002.docx DOCX document
Summary of Changes Amendment1.docx DOCX document
Attachment 15 - Subcontracting Plan Summary Sheet.xlsx XLSX spreadsheet
Attachment 4 - Information Security Compliance.xlsx XLSX spreadsheet
Attachment 2 - FeaturesandFunctionsMatrix.xlsx XLSX spreadsheet
Attachment 6 - Secretary_s Order 39-72 Control of Data and Information Collected by the BLS 1 .pdf PDF
Attachment 8 - Commissioner_s Order 2-11 BLS_Respondent_Identifiable_Information 1 .pdf PDF
Attachment 10 - BLS Admin Procedure 1-11 Requests_for_Records_FOIA 1 .pdf PDF
DOL121RP21530 REV001OPS.docx DOCX document
Attachment 5 - PWS Template.docx DOCX document
Attachment 7 - Commissioner_s Order 1-11 The_BLS_Sensitive_Information_Framework 1 .pdf PDF
Attachment 11 - BLS Admin Procedure 2-06 Informed_Consent 1 .pdf PDF
Attachment 1 - Pricing Tables.xlsx XLSX spreadsheet
Attachment 14 - Logical Mail Routing 1 .pdf PDF
Attachment 9 - Commissioner_s Order 6-11 Contracts_Agreements_Sensitive_Information 1 .pdf PDF
Attachment 12 - BLS Admin Procedure 2-08 Handling_Procedures_for_Sensitive_Information 1 .pdf PDF
Attachment 13 - BLS Core Contract Provisions Security Requirements 1 .pdf PDF
RFP Overview Statement.docx DOCX document
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Government Product Accessibility Template Summary

· Column one includes all the Sections of the Standard that may apply to any deliverable.

· Column two identifies the provisions that typically apply to a deliverable of this type. Some of these may not be features of the vendor’s deliverable. Conversely, others noted as “Not Applicable” may be features of the vendor’s deliverable. If the deliverable includes additional features, the accessibility of these features must also be noted.

· Column three is a summary of the vendor’s response to applicable provisions, additional deliverable features from the Sections of the Standard, and explanations for any of the preceding columns. Some apply to all deliverables and some are specific to the deliverable.

Date:

Name of Product:

Contact for more Information:

Summary Table

Criteria
Supporting Features
Remarks and explanations

Section 1194.21 Software Applications and Operating Systems

Section 1194.22 Web-based internet information and applications

Section 1194.23 Telecommunications Products

Section 1194.24 Video and Multi-media Products
Not Applicable
Section 1194.25 Self-Contained, Closed Products
Not Applicable
Section 1194.26 Desktop and Portable Computers
Not Applicable

Section 1194.31 Functional Performance Criteria

Section 1194.41 (a) Information, Documentation and Support

Section 1194.21 Software Applications and Operating Systems - Detail

Criteria
Supporting Features
Remarks and explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.
Not Applicable

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Section 1194.22 Web-based Internet information and applications - Detail

Criteria
Supporting Features
Remarks and explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.
Not Applicable

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

(e) Redundant text links shall be provided for each active region of a server-side image map.
Not Applicable
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.
Not Applicable

(g) Row and column headers shall be identified for data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.
Not Applicable

(i) Frames shall be titled with text that facilitates frame identification and navigation

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.
Not Applicable

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).
Not Applicable

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

(o) A method shall be provided that permits users to skip repetitive navigation links.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Section 1194.23 Telecommunications Products - Detail

Criteria
Supporting Features
Remarks and explanations
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use.
Not Applicable

(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols.

(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs.

(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required.

(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays.

(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided.

(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use.

(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided.
Not applicable
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product.
Not applicable

(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery.

(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys.
Not applicable
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum.
Not applicable
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character.
Not applicable
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound.
Not applicable

Section 1194.31 Functional Performance Criteria - Detail

Criteria
Supporting Features
Remarks and explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Section 1194.41 Information, Documentation, and Support - Detail

Criteria
Supporting Features
Remarks and explanations

Section 1194.41 (a) Product Support Documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.

Section 1194.41 (b) Accessibility and Compatibility Features. End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

1194.41 (c) Support Services for products shall accommodate the communication needs of end-users with disabilities.

Summary Table

Criteria
Supporting Features
Remarks and explanations

Web Content Accessibility Guidelines 2.0 Level AA Guideline 1.1 Text Alternatives: Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 1.2 Time-based Media: Provide alternatives for time-based media.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 1.3 Adaptable: Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 1.4 Distinguishable: Make it easier for users to see and hear content including separating foreground from background.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 2.2 Enough Time: Provide users enough time to read and use content.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 2.3 Seizures: Do not design content in a way that is known to cause seizures.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 2.4 Navigable: Provide ways to help users navigate, find content, and determine where they are.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 3.1 Readable: Make text content readable and understandable.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 3.2 Predictable: Make Web pages appear and operate in predictable ways.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 3.3 Input Assistance: Help users avoid and correct mistakes.

Web Content Accessibility Guidelines 2.0 Level AA Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies.

Web Content Accessibility Guidelines 2.0 Level AA - Detail

Criteria
Supporting Features
Remarks and explanations

1.1.1 Non-text Content: All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below. (Level A)

1.1.1 Controls, Input: If non-text content is a control or accepts user input, then it has a name that describes its purpose.

1.1.1 Time-Based Media: If non-text content is time-based media, then text alternatives at least provide descriptive identification of the non-text content.

1.1.1 Test: If non-text content is a test or exercise that would be invalid if presented in text, then text alternatives at least provide descriptive identification of the non-text content.

1.1.1 Sensory: If non-text content is primarily intended to create a specific sensory experience, then text alternatives at least provide descriptive identification of the non-text content.

1.1.1 CAPTCHA: If the purpose of non-text content is to confirm that content is being accessed by a person rather than a computer, then text alternatives that identify and describe the purpose of the non-text content are provided, and alternative forms of CAPTCHA using output modes for different types of sensory perception are provided to accommodate different disabilities.

1.1.1 Decoration, Formatting, Invisible: If non-text content is pure decoration, is used only for visual formatting, or is not presented to users, then it is implemented in a way that it can be ignored by assistive technology.

1.2.1 Audio-only and Video-only (Prerecorded): For prerecorded audio-only and prerecorded video-only media, the following are true, except when the audio or video is a media alternative for text and is clearly labeled as such: (Level A)

1.2.2 Captions (Prerecorded): Captions are provided for all prerecorded audio content in synchronized media, except when the media is a media alternative for text and is clearly labeled as such. (Level A)

1.2.3 Audio Description or Media Alternative (Prerecorded): An alternative for time-based media or audio description of the prerecorded video content is provided for synchronized media, except when the media is a media alternative for text and is clearly labeled as such. (Level A)

1.2.4 Captions (Live): Captions are provided for all live audio content in synchronized media. (Level AA)

1.2.5 Audio Description (Prerecorded): Audio description is provided for all prerecorded video content in synchronized media. (Level AA)

1.3.1 Info and Relationships: Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text. (Level A)

1.3.2 Meaningful Sequence: When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined. (Level A)

1.3.3 Sensory Characteristics: Instructions provided for understanding and operating content do not rely solely on sensory characteristics of components such as shape, size, visual location, orientation, or sound. (Level A)

1.4.1 Use of Color: Color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. (Level A)

1.4.2 Audio Control: If any audio on a Web page plays automatically for more than 3 seconds, either a mechanism is available to pause or stop the audio, or a mechanism is available to control audio volume independently from the overall system volume level. (Level A)

1.4.3 Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: (Level AA)

1.4.3 Large Text: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1

1.4.3 Incidental: Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement.

1.4.3 Logotypes: Text that is part of a logo or brand name has no minimum contrast requirement.

1.4.4 Resize text: Except for captions and images of text, text can be resized without assistive technology up to 200 percent without loss of content or functionality. (Level AA)

1.4.5 Images of Text: If the technologies being used can achieve the visual presentation, text is used to convey information rather than images of text except for the following: (Level AA)

1.4.5 Customizable: The image of text can be visually customized to the user's requirements

1.4.5 Essential: A particular presentation of text is essential to the information being conveyed.

2.1.1 Keyboard: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes, except where the underlying function requires input that depends on the path of the user's movement and not just the endpoints. (Level A)

2.1.2 No Keyboard Trap: If keyboard focus can be moved to a component of the page using a keyboard interface, then focus can be moved away from that component using only a keyboard interface, and, if it requires more than unmodified arrow or tab keys or other standard exit methods, the user is advised of the method for moving focus away. (Level A)

2.2.1 Timing Adjustable: For each time limit that is set by the content, at least one of the following is true: (Level A)

2.2.1 Turn off: The user is allowed to turn off the time limit before encountering it; or

2.2.1 Adjust: The user is allowed to adjust the time limit before encountering it over a wide range that is at least ten times the length of the default setting; or

2.2.1 Extend: The user is warned before time expires and given at least 20 seconds to extend the time limit with a simple action (for example, "press the space bar"), and the user is allowed to extend the time limit at least ten times; or

2.2.1 Real-time Exception: The time limit is a required part of a real-time event (for example, an auction), and no alternative to the time limit is possible; or

2.2.1 Essential Exception: The time limit is essential and extending it would invalidate the activity; or

2.2.1 20 Hour Exception: The time limit is longer than 20 hours.

2.2.2 Pause, Stop, Hide: For moving, blinking, scrolling, or auto-updating information, all of the following are true: (Level A)

2.2.2 Moving, blinking, scrolling: For any moving, blinking or scrolling information that (1) starts automatically, (2) lasts more than five seconds, and (3) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it unless the movement, blinking, or scrolling is part of an activity where it is essential

2.2.2 Auto-updating: For any auto-updating information that (1) starts automatically and (2) is presented in parallel with other content, there is a mechanism for the user to pause, stop, or hide it or to control the frequency of the update unless the auto-updating is part of an activity where it is essential.

2.3.1 Three Flashes or Below Threshold: Web pages do not contain anything that flashes more than three times in any one second period, or the flash is below the general flash and red flash thresholds. (Level A)

2.4.1 Bypass Blocks: A mechanism is available to bypass blocks of content that are repeated on multiple Web pages. (Level A)

2.4.2 Page Titled: Web pages have titles that describe topic or purpose. (Level A)

2.4.3 Focus Order: If a Web page can be navigated sequentially and the navigation sequences affect meaning or operation, focusable components receive focus in an order that preserves meaning and operability. (Level A)

2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general. (Level A)

2.4.5 Multiple Ways: More than one way is available to locate a Web page within a set of Web pages except where the Web Page is the result of, or a step in, a process. (Level AA)

2.4.6 Headings and Labels: Headings and labels describe topic or purpose. (Level AA)

2.4.7 Focus Visible: Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible. (Level AA)

3.1.1 Language of Page: The default human language of each Web page can be programmatically determined. (Level A)

3.1.2 Language of Parts: The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text. (Level AA)

3.2.1 On Focus: When any component receives focus, it does not initiate a change of context. (Level A)

3.2.2 On Input: Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component. (Level A)

3.2.3 Consistent Navigation: Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user. (Level AA)

3.2.4 Consistent Identification: Components that have the same functionality within a set of Web pages are identified consistently. (Level AA)

3.3.1 Error Identification: If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text. (Level A)

3.3.2 Labels or Instructions: Labels or instructions are provided when content requires user input. (Level A)

3.3.3 Error Suggestion: If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content. (Level AA)

3.3.4 Error Prevention (Legal, Financial, Data): For Web pages that cause legal commitments or financial transactions for the user to occur, that modify or delete user-controllable data in data storage systems, or that submit user test responses, at least one of the following is true: (Level AA)

3.3.4 1.Reversible: Submissions are reversible.

3.3.4 2.Checked: Data entered by the user is checked for input errors and the user is provided an opportunity to correct them.

3.3.4 3.Confirmed: A mechanism is available for reviewing, confirming, and correcting information before finalizing the submission.

4.1.1 Parsing: In content implemented using markup languages, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique, except where the specifications allow these features. (Level A)

4.1.2 Name, Role, Value: For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies. (Level A)

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