DOL121RP21530 REV001OPS.docx

DOL121RP21530 Attachments

1. THIS CONTRACT IS A RATED ORDER

RATING

PAGE OF

PAGES

UNDER DPAS (15 CFR 700)

2. CONTRACT NUMBER

3. SOLICITATION NUMBER

4. TYPE OF SOLICITATION

5. DATE ISSUED

6. REQUISITION/PURCHASE NUMBER

SEALED BID (IFB)

NEGOTIATED (RFP)

7. ISSUED BY

CODE

8. ADDRESS OFFER TO

(If other than Item 7) NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

9. Sealed offers in original and _____________________________ copies for furnishing the supplies or services in the Schedule will be received at the place specified in Item 8, or if handcarried, in the depository located in until local time _______________________ (Hour) (Date) CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All Offers are subject to all terms and conditions contained in this solicitation.

A. NAME

B. TELEPHONE (NO COLLECT CALLS)

C. E-MAIL ADDRESS

AREA CODE

NUMBER

EXT.

(X)

SEC.

DESCRIPTION

PAGE(S)

(X)

SEC.

DESCRIPTION

PAGE(S)

PART I - THE SCHEDULE

PART II - CONTRACT CLAUSES

A

SOLICITATION/CONTRACT FORM

I

CONTRACT CLAUSES

B

SUPPLIES OR SERVICES AND PRICES/COSTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

C

DESCRIPTION/SPECS./WORK STATEMENT

J

LIST OF ATTACHMENTS

D

PACKAGING AND MARKING

PART IV - REPRESENTATIONS AND INSTRUCTIONS

E

INSPECTION AND ACCEPTANCE

F

DELIVERIES OR PERFORMANCE

G

CONTRACT ADMINISTRATION DATA

L

INSTR., CONDS., AND NOTICES TO OFFERORS

H

SPECIAL CONTRACT REQUIREMENTS

M

EVALUATION FACTORS FOR AWARD

K

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

12. In compliance with the above, the undersigned agrees, if this offer is accepted within ________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

10 CALENDAR DAYS (%)

20 CALENDAR DAYS (%)

30 CALENDAR DAYS (%)

CALENDAR DAYS (%)

(See Section I, Clause No. 52-232-8)

14. ACKNOWLEDGEMENT OF AMENDMENTS

AMENDMENT NO.

DATE

AMENDMENT NO.

DATE

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated:

CODE

FACILITY

16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER

15A. NAME AND

ADDRESS

OF OFFEROR

(Type or print)

15B. TELEPHONE NUMBER

17. SIGNATURE

18. OFFER DATE

AREA CODE

NUMBER

EXT.

15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM

ABOVE - ENTER SUCH ADDRESS IN SCHEDULE

19. ACCEPTED AS TO ITEMS NUMBERED

20. AMOUNT

21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

ITEM

(4 copies unless otherwise specified) 10 U.S.C. 2304(a) ( ) 41 U.S.C. 253(c) ( )

24. ADMINISTERED BY (If other than Item 7)

25. PAYMENT WILL BE MADE BY

CODE

CODE

PHONE:

FAX:

26. NAME OF CONTRACTING OFFICER (Type or print)

27. UNITED STATES OF AMERICA

28. AWARD DATE

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

(Signature of Contracting Officer)

(REV. 9-97)

10. FOR INFORMATION CALL:

11. TABLE OF CONTENTS

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 33

Previous edition is unusable Prescribed by GSA-FAR (48 CFR) 53.214(c)

SOLICITATION, OFFER AND AWARD

SOLICITATION

OFFER (Must be fully completed by offeror) AWARD (To be completed by Government) N/A

DOL121RP21530

X 08-15-2012 OASAM Office of Procurement Services U. S. Department of Labor

RM S4307

200 Constitution Ave., NW Washington DC 20210

DENNIS G. ALBER

202-693-4586

ALBER.DENNIS.G@DOL.GOV

See Attached Table of Contents X A1 X B1-18 X C1-13 X E1 X F1-25 X G1-4 X H1-8 X I1-8 X X K1-18 X L1-48 X M1-9 OASAM Office of Procurement Services U. S. Department of Labor

RM S4307

200 Constitution Ave., NW Washington DC 20210

OASAM BRANCH OF INVOICE PAYMENTS

RM: S-5526

US DEPARTMENT OF LABOR

200 CONSTITUTION AVENUE, NW

WASHINGTON DC 20210

Table of Contents

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY REFERENCE

E.2 ACCEPTANCE (FIP RESOURCES)

SECTION F - DELIVERIES OR PERFORMANCE F-1

F.1 PERIOD OF PERFORMANCE

F.2 PLACE OF PERFORMANCE

F.3 52.242-15 -- STOP-WORK ORDER (AUG 1989)

H.5 NON-PAYMENT FOR ADDITIONAL WORK

PROPERTY (GFP)

K.1 SOLICATION PROVISIONS INCORPORATED BY REFERENCE

K.2 CLAUSES INCORPORATED BY FULL TEXT

K.3 52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (NOV 2011)

L.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

M.1 NOTICE LISTING SOLICITATION PROVISIONS INCORPORATED BY REFERENCE

M.4 EVALUATION FACTORS

M.5 ADJECTIVAL RATINGS USED TO EVALUATE QUOTES

M.6 CONTRACT AWARD

DOL121RP21530 Section B

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PRICE/COST SCHEDULE

ITEM DESCRIPTION OF QTY UNIT UNIT AMOUNT

NO. SUPPLIES/SERVICES PRICE

0001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

0004 30,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

0005 30,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

0006 20,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

0007 5,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

0008 2,500.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

0009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

0010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

0011 300.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

0012 100.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

0013 2,000.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

0014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

0015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

0016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

0017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

0018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

0019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

0020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

0021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

0022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

0023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

0024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

0025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

0026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

0027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

0028 0.00 EA ____________________ _____________________

0029 0.00 EA ____________________ _____________________

1001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

1004 10,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

1005 10,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

1006 10,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

1007 2,500.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

1008 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

1009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

1010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

1011 100.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

1012 50.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

1013 500.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

1014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

1015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

1016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

1017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

1018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

1019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

1020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

1021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

1022 3,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

1023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

1024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

1025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

1026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

1027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

1028 0.00 EA ____________________ _____________________

1029 0.00 EA ____________________ _____________________

2001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

2004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

2005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

2006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

2007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

2008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

2009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

2010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

2011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

2012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

2013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

2014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

2015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

2016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

2017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

2018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

2019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

2020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

2021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

2022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

2023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

2024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

2025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

2026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

2027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

2028 0.00 EA ____________________ _____________________

2029 0.00 EA ____________________ _____________________

3001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

3004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

3005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

3006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

3007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

3008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

3009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

3010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

3011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

3012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

3013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

3014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

3015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

3016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

3017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

3018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

3019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

3020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

3021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

3022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

3023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

3024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

3025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

3026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

3027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

3028 0.00 EA ____________________ _____________________

3029 0.00 EA ____________________ _____________________

4001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

4004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

4005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

4006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

4007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

4008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

4009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

4010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

4011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

4012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

4013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

4014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

4015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

4016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

4017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

4018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

4019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

4020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

4021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

4022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

4023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

4024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

4025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

4026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

4027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

4028 0.00 EA ____________________ _____________________

4029 0.00 EA ____________________ _____________________

5001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

5002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

5003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

5004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

5005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

5006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

5007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

5008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

5009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

5010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

5011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

5012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

5013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

5014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

5015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

5016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

5017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

5018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

5019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

5020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

5021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

5022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

5023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

5024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

5025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

5026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

5027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

5028 0.00 EA ____________________ _____________________

5029 0.00 EA ____________________ _____________________

6001 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Mailboxes 25 GB) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6002 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Personal Archive w/Litigation Holds/eDiscovery) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6003 360,000.00 MO ____________________ _____________________

Email and Collaboration Services (Single Sign-on *hardware,software, maintenance) 30,000 accounts for 12 months IAW SOO Section 5.1 and 5.2

6004 1,000.00 EA ____________________ _____________________

Migration Services (On-line Mailboxes - Average 500 MG per user) IAW SOO Section 5.2.2 and 2.1.4

6005 1,000.00 EA ____________________ _____________________

Migration Services (Personal Archive PST - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

6006 1,000.00 EA ____________________ _____________________

Migration Services (3rd Party Mail Archive - Average 5 GB per user) IAW SOO Section 5.2.2 and 2.1.4

6007 1,000.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Self Serve) IAW SOO Section 5.1 and 5.2.2

6008 100.00 EA ____________________ _____________________

Migration Services (BES Device Activation - Personalized (Exec Users) IAW SOO Section 5.1 and 5.2.2

6009 90,000.00 MO ____________________ _____________________

Blackberry BES Services (Blackberry RIM Service) 7,500 users for 12 months IAW SOO Section 5.1 and 5.2.2

6010 30,000.00 EA ____________________ _____________________

Training (eLearning - Self Serve Users) IAW SOO Section 5.2.2

6011 24.00 EA ____________________ _____________________

Training (Webinars - Per session up to 100 participants) IAW SOO Section 5.2.2

6012 10.00 EA ____________________ _____________________

Training (Classroom - Per class up to 20 personnel, Government Location) IAW SOO Section 5.2.2

6013 50.00 EA ____________________ _____________________

Training (Personalized - Executive Users) IAW SOO Section 5.2.2

6014 3,400.00 HR ____________________ _____________________

Integration Services (SMTP/MAPI Applications SME) IAW SOO Section 5.2.2 and 5.2.3

6015 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Communications and Change Management) IAW SOO Section 5.2

6016 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Management Activities) IAW SOO Section 5.2

6017 0.00 HR ____________________ _____________________

Cloud Service Support/PMO (Standard Service Desk Support) IAW SOO Section 5.2

6018 3,400.00 HR ____________________ _____________________

Public Folder - Migration SME IAW SOO Section 5.2.2

6019 30,000.00 EA ____________________ _____________________

Message Encryption IAW SOO Section 5.2.3

6020 30,000.00 EA ____________________ _____________________

Unified Communications (Voice / Fax) IAW SOO Section 5.1

6021 30,000.00 EA ____________________ _____________________

Record Management IAW SOO Section 1.0

6022 30,000.00 EA ____________________ _____________________

Mobile Device Management IAW SOO Section 5.1

6023 7,500.00 EA ____________________ _____________________

Mobile Device Management (Smartphones / Tablets) IAW SOO Section 5.2

6024 7,500.00 EA ____________________ _____________________

Mobile Carrier Plans (Voice & Data) IAW SOO Section 5.3

6025 1.00 EA ____________________ _____________________

Content and Document Management Platform IAW SOO Section 5.10

6026 30,000.00 EA ____________________ _____________________

Enhanced Service Desk Support IAW SOO Section 5.2.3

6027 1.00 EA ____________________ _____________________

Special Projects IAW SOO Section 5.10

6028 0.00 EA ____________________ _____________________

6029 0.00 EA ____________________ _____________________

GRAND TOTAL ---

B.2 PERFORMANCE SCHEDULE

This contract consists of a base period and six (6) option period(s). These period(s) are as described below:

YEAR BEGINNING ENDING

Base Period Option Period I Option Period II Option Period III Option Period IV Option Period V Option Period VI

B-18

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

Statement of Objectives

PURPOSE

The Department of Labor (DOL) Office of the Chief Information Officer (OCIO) is pursuing the acquisition of e-mail, collaboration, office automation, eDiscovery, and records management services as Software as a Service (SaaS) from a commercial provider of Cloud Computing services. The intent is to transform the current DOL legacy on-premise services into a primarily Cloud based SaaS services, with the requisite support contract that provides a highly innovative, secure, compliant, cost-effective, and evolving solution. The ideal solution would be an integrated suite of tools and capabilities that allows the government to transform the way business is conducted today, while also having the ability to manage, and monitor service performance, quality, and delivery, through clearly defined roles and business rules, rather than physical control of assets and direct software licensing. Recent trends show that traditional outsourcing and system integration models are insufficiently adaptive and costly; while cloud computing provides a more efficient utility based model for acquiring IT services, with the clear benefit of shifting the focus of IT budgeting from capital expense to operating expense.

This Statement of Objectives (SOO) describes the goals that DOL expects to achieve with regard to the following:

1. Modernization of its e-mail system;

2. Provision of a government community or private cloud solution that includes e-mail, collaboration, office automation, eDiscovery, and record management services that delivers an integrated and effective collaborative working environment;

3. Reduction of the government’s in-house capital and system maintenance burden; and

4. Application of appropriate security and privacy safeguards.

The new cloud solution should:

1. Provide features, functionality and capabilities that meet industry performance and interoperability standards (with a preference for open standards) and best practices;

2. Offer the necessary redundancy, resiliency, and contingency capabilities to meet DOL’s service availability needs;

3. Improve user experience and productivity;

4. Provide a secure computing environment that complies with all required federal regulations;

5. Leverage a mature solution that will require minimum software and/or service development work to meet DOL requirements;

6. Offer data portability (to another cloud platform);

7. Reduce significantly DOL’s capital and operating expenses.

BACKGROUND

The “25 Point Implementation Plan to Reform Federal Information Technology” published by OMB in December 2010 requires Federal agencies to implement a “Cloud First policy” in their acquisition of IT services and applications. The agencies are required to “default to cloud-based solutions whenever a secure, reliable, cost-effective cloud options exists.”

In February 2011, the Federal CIO issued a “Federal Cloud Computing Strategy” that defines the executive branch’s approach to safely and securely move IT infrastructure services to a cloud computing environment.

In both the February 2011 “Federal Cloud Computing Strategy” and the December 2010 “25 Point Implementation Plan to Reform Federal Information Technology”, both from the Office of Management and Budget, each Federal agency’s CIO has been directed to leverage this strategy to begin planning the migration of their IT services to cloud solutions. Cloud e-mail is the DOL’s cornerstone initiative in the implementation of these directives.

DOL Current E-mail Environment The current DOL e-mail infrastructure consists of eight instances of MS Exchange 2003 with associated Blackberry Enterprise Service (BES), and one instance of MS Exchange 2007 with its associated BES environment. Each of DOL’s nine major infrastructure agencies is responsible for the operation and maintenance of its underlying IT infrastructure to deliver e-mail services to its customer base. Figure 1 describes each agency’s e-mail infrastructure profile, and provides additional information on the existing DOL environment.

Enterprise Wide Directory Services The current implementation of enterprise wide directory services consists of multiple forests.

The Department of Labor consists of nine Active Directory 2003 forests. They are configured as follows:

There is a common Enterprise UPN following the last.first@dol.gov naming convention with no conflicts across any of the forests. Some forests maintain their own UPN using the format last.first@agency.gov.

E-mail Domains DOL is envisioning three separately managed SaaS e-mail domains (dol.gov, bls.gov, and oig.dol.gov). Each of the three e-mail domains should be air-gapped to the greatest extent possible for management, access and security. The domain separation is to fulfill the unique security and regulatory requirements for BLS – fulfilling CIPSEA requirements – and for the OIG – fulfilling CJIS requirements. Cost transparency for bill-back capabilities is a goal for this procurement and should be built into the domain separation as well.

DOL Current Network with TIC The Department of Labor Network consists of two major components, an Internal Network known as DOLNet and an External Network that provides Internet services.

DOLNet DOLNet has approximately 600+ sites that range from Headquarters and Regional Office locations that typically support a few thousand users down to small remote field offices supporting a small number of users. DOLNet is an outsourced managed network provided by Verizon Business via the Networx contract. Bandwidth varies based on the size and location of the site.

Internet The Department of Labor is in the process of moving all Internet connections to Verizon Business as part of the Trusted Internet Connection/Managed Trusted Internet Protocol Services (TIC/MTIPS) program. The migrations will consolidation DOL from more than 30+ Internet access locations to 6 locations. The Bandwidth allocated at each of the 6 locations is variable based on the estimated usage requirements but range from a 1.544MB to 300MB based on current and projected bandwidth requirements.

Data Centers The primary data centers that house DOL’s existing mail servers will be accessed via the MTIPS Internet connections.

E-mail Archives The DOL uses mail archives in multiple ways. Refer to Figure 1 for a detailed breakdown of the archive solutions. Each of the archive scenarios needs to be accounted for in the migration to the SaaS cloud e-mail solution. Some agency users have archive their e-mail in PST files saved either to their desktop or central file storage. These users need to either have their PST files migrated into their mailbox or have their PST linked to their mail client.

As described in Figure 1, some agencies use separate storage solutions as part of their active inbox - only a very small amount of mail is stored in the active inbox and the rest stubbed and stored in an Enterprise Vault archival solution. DOL would like e-mail migrated from the Enterprise Vault solution so that those users retain access to their e-mail in the same way they have access in the legacy systems.

Additionally, the DOL would like the migration services for the remainder of the legacy agency e-mail archives. The archives are described in Figure 1.

Figure 1 - DOL E-mail Infrastructure Baseline

RFP DOL121RP21530

DOL Office Environment The DOL office environment consists of approximately 485 locations distributed throughout the United States and its territories. Some DOL agencies are sparsely populated, with many small offices throughout the U.S., and concentrations of larger office populations near metropolitan centers. The office environment for each agency within DOL is dissimilar. Additionally, DOL has a large number of users who work remotely and do not utilize DOL facilities.

Figure 2 - Number of Office Buildings by Region

DEFINITIONS

For the purposes of this solicitation package, the Offeror shall refer and use the following definitions.

Private Cloud: Following the NIST definition, a private cloud is one in which “the cloud infrastructure is provisioned for exclusive use by a single organization comprising multiple consumers (e.g., business units). It may be owned, managed, and operated by the organization, a third party, or some combination of them, and it may exist on or off premises. A private cloud is one in which the infrastructure and computational resources are operated exclusively for an organization”.

Government Community Cloud: Following the NIST definition, a Community Cloud is one in which “the cloud infrastructure is provisioned for exclusive use by a specific community of consumers from organizations that have shared concerns (e.g., mission, security requirements, policy, and compliance considerations). It may be owned, managed, and operated by one or more of the organizations in the community, a third party, or some combination of them, and it may exist on or off premises”. A Government Community Cloud is a multi-tenant cloud environment that is specifically limited to Government clients (federal, state, municipal, and tribal) with an appropriate Government issued domain name.

Software-as-a-Service (SaaS): Defined by NIST as “the capability provided to the consumer [...] to use the provider’s applications running on a cloud infrastructure. The applications are accessible from various client devices through either a thin client interface, such as a web browser (e.g., web-based e-mail), or a program interface. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, storage, or even individual application capabilities, with the possible exception of limited user-specific application configuration settings.”

Cloud Services: For the purposes of this solicitation, Cloud services refers to the provision of a secure SaaS offering that DOL is requesting as part of this solicitation to meet its requirements. These secure services are: e-mail, calendar, tasks, archive, eDiscovery, office automation, collaboration, and electronic records management. These services, heretofore referred to as “Cloud Services”, are further defined in Attachment 2 - Features and Function Matrix.

E-mail: E-mail will be used throughout this solicitation, except where expressly stated, as shorthand for the following applications: e-mail, calendar, and tasks Offeror or Quoter: For the purposes of this solicitation, “Offeror” or “Quoter” will be used interchangeably to refer to any combination of teaming arrangements that may include: Cloud Service Provider (CSP), an Integrator, and any other Third party involved in any aspect of managing, hosting, delivering, maintaining and/or supporting the Cloud Services.

SCOPE

The scope of the resulting contract shall include all “Cloud Services”, as previously defined, and the requisite support services needed to transition, migrate, deploy, operate, maintain, and safeguard a cloud computing platform that will provision and deliver said “Cloud Services” to DOL internal and external users. Offerors shall provide a comprehensive management approach for managing software licenses for the development/production environments, end-user licenses, and fielded application configurations.

The cloud-computing environment must consist of a government community cloud, or private cloud. For security reasons regarding the protection of Government sensitive information and Personal Identifiable Information, the data centers housing all the constituent assets of this cloud computing environment must reside within the continental United States, Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands. Pursuant to this requirement, all DOL data at rest must also reside within the same geographic locations (United States, Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands).

Regardless of teaming arrangements, the Offeror and its subcontractors shall comply with all required laws, rules, regulations, and standards, and these laws, rules, regulations, and standards shall apply equally to all parties involved in any aspect of managing, hosting, delivering, maintaining and/or supporting the Cloud Services.

OBJECTIVES

Labor seeks an integrated suite of cloud-based services that increases employee productivity, fosters great collaboration, and improves the Department’s service to the American people. DOL is looking to purchase the core services of SaaS e-mail and collaboration with the associated management and security functionality, and the ancillary services of document and records management and Mobile Device Management.

Security and Compliance Objectives

Federal IT Security Policies The Contractor shall comply with applicable Federal laws and regulations including, but not limited to, OMB Memoranda and Bulletins; the E-Government Act of 2002, the Federal Information Security Management Act (FISMA) of 2002 (Title III of the E-Government Act of 2002); the National Institute of Standards and Technology (NIST) Federal Information Processing Standards (FIPS) Series; and the NIST 800 Series Publications (latest publication). The Contractor shall also meet IT security requirements in accordance with Federal and Department of Labor regulations, policies and procedures.

The Contractor shall demonstrate experience with the Federal system security authorization also referred as a Certification &Accreditation (C&A) process. Successful demonstration includes developing supporting documentation, and conducting assessments required to manage the implementation of contractor capabilities and services, as well as providing DOL view of accreditation decisions regarding the operation of the proposed solution. Functions that the Contractor shall perform include:

· Ensuring security authorization/accreditation complies with Federal regulations, policies, and guidance.

· Developing required C&A documentation/artifacts in accordance with NIST.

· Developing plans to facilitate C&A requirements and monitor Authority to Operate (ATO) status.

· Implementing, monitoring, measuring, and reporting the on-going status of Information Assurance (IA) controls over the lifecycle of the system.

Common Security Configuration Certification The Contractor shall ensure all applicable technologies used will meet NIST recommended security configurations using the NIST approved configuration checklists. For example, this may include, but is not limited to, the currently promulgated United States Government Configuration Baseline (USGCB) for the Windows 7 operating system and components such as Internet Explorer. Other technologies included in the proposed solution shall have a similar security configuration based on a NIST approved configuration checklist. Technologies that do not have a NIST equivalent checklist shall have a Contractor approved security configuration checklist used for the baseline configuration.

Privacy Where the Contractor’s custody or access to sensitive information is required under this contract, it must be protected under The Privacy Act of 1974, 5 U.S.C.