DOH24-010 Addendum 4 Q&A and Modification.pdf

Mission:

To protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.

Ron DeSantis Governor

Joseph A. Ladapo, MD, PhD

State Surgeon General

Vision: To be the Healthiest State in the Nation

Florida Department of Health Division of Administration • Bureau of General Services 4052 Bald Cypress Way, Bin B-07 • Tallahassee, FL 32399

PHONE: 850-245-4199

FloridaHealth.gov

Accredited Health Department Public Health Accreditation Board

Addendum 4 Questions and Answers

RFP DOH24-010

Division of Emergency Preparedness and Community Support (DEPCS) IT Hosting Services

DATE: August 26, 2025

TO: Prospective Vendors

FROM: Voncelia Meeks, Procurement Officer

Florida Department of Health Central Purchasing Office

SUBJECT: Addendum 4

The purpose of this addendum is to modify sections listed in A. Modifications, and to answer questions received in accordance with Section 2.9, Questions, of the ITB. This addendum serves as notice of the following change(s):

Deletions are indicated by “strikethrough” or reference. Additions, updates or replacements are indicated by highlighting.

A. Modifications: The following modification is made to Section 2.3, Term, of the RFP:

1. Page 5, Section 2.3: Term It is anticipated that the Contract resulting from this RFP will be for five years one year, beginning October 01, 2025 December 01, 2025, or the Contract execution date whichever is later, subject to renewal as identified in Section 2.4. The Contract resulting from this RFP is contingent upon availability of funds.

2. Attachment B, Price Page Attachment B, Price of Page of the RFP, is hereby deleted in its entirety and replaced with the Revised Attachement B, Price Page attached herein.

B. Responses to Questions received pursuant to Section 2.9, Questions: Please see the Department’s response to questions received by the due date outlined in Section 2.5. Timeline, of the RFP, below:

Questions and Answers

# Question Answer

1. Is a Tier4 datacenter a hard requirement? Yes

2. Are the dedicated servers in a cluster or standalone? There can be servers for both, in a cluster or standalone.

3. Is it possible to get an RVtools export? If not, the resource allocation for the VMs?

RVtools export is not a requirement. You are required the provide the resources for the VMs needed to meet the requirements of this solicitation.

4. What is the role of the NAS? The role of the NAS is for data storage and data backup to our data.

5. Section 1.1 of the RFP (DOH24-010) states that the purpose of this procurement is to acquire managed hosting services and equipment to support the Bureau of Public Health Pharmacy’s (BPHP) online software systems.

However, Section 3.3.1.1.4 requires respondents to have a minimum of eight (8) years of experience with the Pharmaceutical Forms System (PFS), which is defined in Attachment A as a cloud-based Department system used for ordering, issuing, inventory, shipping, invoicing, and tracking pharmaceuticals.

The requirement was deleted. See Addendum 1 posted to the Vendor Information Portal.

https://vendor.myfloridamarketplace.com/search/bids/detail/13446

6. What is the specific role or responsibility of the selected vendor in relation to the PFS system?

See Answer to Question #5.

7. Does the eight-year experience requirement refer to working specifically with the PFS application, or to similar cloud-based pharmaceutical systems in general?

See Answer to Question #5.

8. PFS appears to be a proprietary system unique to the Department and not commercially available. As written, the requirement for 8-years prior experience with the PFS system appears to prohibit anyone other than the incumbent vendor from responding.

See Answer to Question #5.

9. If the Tier 4 (2N) Data Center is a hard requirement?

Equinix is a Tier 3 Data Center Provider (N+1).

See Answer to Question #1.

https://vendor.myfloridamarketplace.com/search/bids/detail/13446

10. Is it possible to ask for an extension on this response?

Could it be extended to August 26th?

See Addendum #3 posted to the Vendor Information Portal

11. Can you expand on the colocation requirements? Number of Cabinets, are they customer requirements; sizing requirements; power requirements per cabinet (kVA/ KW)?

What type of power circuits will you require (i.e. 208v - 30 amp Single phase)

See Section 3.3.2.1.2 and Attachment I.

12. PDU requirements? This is not a requirement for this solicitation.

13. How many Smart hands hours would you need monthly? Estimated 20 hours.

14. How much internet bandwidth would you require? There is no specific requirement. However, the Respondent must determine the bandwidth needed to support the managed hosting services requested in this solicitation.

15. Are their specific cloud/ SAAS partners you looking to have direct connections to like AWS, AZURE, Google, OCI, SAP, ZOOM/WebEx?

There are no preferred SAAS partners.

16. Is the state utilizing a managed hosting party that handles the setup, administration, management, and support

Yes

17. Can the proposal be submitted via email? No. See SECTION 3.0 Instructions for Proposal Submittal

18. Our current equipment meets current contract specifications. We plan on upgrading equipment throughout the life of the contract to ensure all hosting infrastructure remains up to date. As we upgrade equipment, is there a process defined for notifying the department about new equipment?

Notify the Department’s Contract Manager within 14 business days of providing new equipment, via email.

19. Similarly, the underlying software and licenses will be upgraded on a regular basis to maintain security standards. Is it necessary to notify the department of these upgrades, and if so is there a process defined for these updates?

Notify the Department’s Contract Manager within 14 business days of providing software updates, via email.

20. Are there set formats for supporting documentation to be provided to the department or is this left up to vendor discretion to make sure all supporting documents include all required data?

Please see, SECTION 3.0 Instructions for Proposal Submittal

21. Would you be able to send us a copy of the RFP or point us in the direction where we can download it?

Please see the link below:

https://vendor.myfloridamarketplace.com/search/bids/detail/13446

Failure to file a protest within the time prescribed in section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.

REVISED

ATTACHMENT B

COST PROPOSAL

The cost proposal is allotted 100 points and represents approximately 30 percent of the overall RFP score. The Respondent providing the lowest overall grand total will receive the maximum points allotted to the cost proposal.

Unit price will control in the case of mathematical error(s).

No changes should be made to the format of this price page.

INITIAL TERM (ONE YEAR):

Description of product/service Quarterly Price Total Annual Amount:

Provision of managed hosting services as specified in Tasks B.1.a.1) through B.1.a.5.) in Attachment A, Scope of Services.

$_____________ x 4 =

RENEWAL TERM (ONE YEAR):

Description of product/service Quarterly Price Total Annual Amount:

Provision of managed hosting services as specified in Tasks B.1.a.1) through B.1.a.5.) in Attachment A, Scope of Services.

$_____________ x 4 =

OVERALL TOTAL

INTITIAL TERM $__________________________

RENEWAL TERM $__________________________

GRAND TOTAL

(SUM OF INITIAL TERM + RENEWAL TERM) $__________________________

Respondent Name:

Respondent Mailing Address:

City, State, Zip:

Telephone: Fax Number:

E-Mail Address:

Federal Employer Identification Number (FEID):

REVISED

ATTACHMENT B

COST PROPOSAL

BY AFFIXING MY SIGNATURE ON THIS REPLY, I HEREBY STATE THAT I HAVE READ THE ENTIRE

ITN TERMS, CONDITIONS, PROVISIONS AND SPECIFICATIONS AND ALL ITS ATTACHMENTS,

INCLUDING THE REFERENCED PUR 1000 AND PUR 1001. I hereby certify that my company, its employees, and its principals agree to abide to all of the terms, conditions, provisions and specifications during the competitive solicitation and any resulting contract including those contained in the Standard Contract.

Signature of Authorized Representative:

Printed (Typed) Name and Title:

*An authorized representative is an officer of the respondent’s organization who has legal authority to bind the organization to the provisions of the Proposal. This usually is the President, Chairman of the Board, or owner of the entity. A document establishing delegated authority must be included with the Proposal if signed by other than the authorized representative.