Attachment 10 - Evaluation Factors for Award - Aircraft Charter Services - Alaska.doc
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- Solicitation number
- DJMS-10-Q-0242
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ATTACHMENT 10 - EVALUATION FACTORS FOR AWARD
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ATTACHMENT #10 –EVALUATION FACTORS FOR AWARD – RFQ # DJMS-10-Q-0242
1.
FAR 52.212-2 EVALUATION – COMMERCIAL ITEMS (JAN 1999)
(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The evaluation factors are as follows:
· TECHNICAL CAPABILITY
· PAST PERFORMANCE
· PRICE
(a) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).
(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.
(End of provision)
2.
EVALUATION PROCESS
The contract will be awarded to the responsible company whose quote, conforming to the solicitation, based upon the evaluation of Technical Capability, Past Performance, and Price, is determined to offer the best value to the Government.
3.
TECHNICAL CAPABILITY
(a) Technical Capability will be presented to the Government in written format. The specific technical evaluation sections listed below must be clearly and fully addressed in the Technical Capability Volume. The responses to each section must contain an adequate description of the services being offered in sufficient detail for the Technical Evaluation Board (TEB) to determine that the offeror can meet the requirements of the solicitation.
(b) The Technical Capability sections set forth below will be used by the Technical Evaluation Board (TEB) to comparatively evaluate each offeror.
(1) Provide your firm’s interpretation of the Government’s requirements by describing your firm’s understanding of the scope of work to be performed.
(2) Demonstrate your firm’s ability to meet the required time frames and procedures identified in the Statement of Work (SOW).
(3) Describe how your firm will put in place the necessary management, supervision, and control systems to ensure that the SOW requirements are met.
(4) Describe your firm’s ability to provide aircraft meeting the requirements identified in the SOW.
(5) Demonstrate that your firm has the ability to operate and maintain aircraft in accordance with the requirements identified in the SOW.
(6) Describe your firm’s ability to hire and retain sufficiently trained and qualified staff (i.e., Pilots, Co-Pilots, Aircraft Maintenance Personnel, and Project Manager) to meet the requirements of the SOW.
(7) Demonstrate that your firm’s Pilots meet the requirements identified in the SOW.
(8) Demonstrate that your firm currently has the required licenses and certifications to provide Aircraft Charter Services in the state of Alaska.
Note: Please provide a copy of all licenses and certifications.
(9) Describe the steps that your firm will take to ensure that pre-screening and background investigation requirements identified in the SOW are met.
(10) Demonstrate that your firm will have the necessary office space / operational facility identified in the SOW.
(c) Technical Capability will be scored on a three (3) level adjectival rating scale:
Outstanding:
The Offeror exceeds the minimum requirements of the Solicitation.
Satisfactory:
The Offeror meets the minimum requirements of the Solicitation.
Unsatisfactory:
The Offeror fails to meet the requirements of the Solicitation.
(d) The contract will be awarded to the contractor whose quotation contains the combination of evaluated factors (Technical Capability, Past Performance, and Price) that offers the best value and is most advantageous to the Government.
(e) Technical Capability and Past Performance, when combined, are significantly more important than Price.
4.
PAST PERFORMANCE
(a) The offeror is required to provide a completed worksheet “Past Performance Data Worksheet” (Attachment #11) for three (3) similar and relevant Federal Government or Commercial contracts worked on within the last three (3) years.
(b) The Government will evaluate the quality of the offeror's past performance. The assessment of the offeror's past performance will be used as a means of evaluating the relative capability of the offeror. Thus, an offeror with an exceptional record of past performance may receive a more favorable evaluation than an offeror whose record is acceptable.
(c) In investigating an offeror's performance, the Government will consider the information provided by the Contractor, information obtained from other sources, including past and present customers and their employees; other government agencies, including state and local agencies; consumer protection organizations and better business bureaus; former subcontractors; and others who may have useful information.
(d) Evaluation of past performance will be a subjective assessment based on a consideration of all relevant facts and circumstances. It will not be based on absolute standards of acceptable performance. The Government is seeking to determine whether the offer has consistently demonstrated a commitment to customer satisfaction and timely delivery of services. This is a matter of judgment. Offerors will be given an opportunity to address especially unfavorable reports of past performance, and the offeror's response - or lack thereof - will be taken into consideration.
(1) In the case of an Offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror will be evaluated as neutral, i.e., neither favorably nor unfavorably.
(2) Evaluation of past performance will be based on the following factors, which are equal in importance.
(i) Quality of Product or Service: The offeror’s compliance with contract requirements, accuracy of reports, appropriateness of personnel and technical excellence.
(ii) Cost Control: The offeor’s ability to keep contract cost within the budget, and submit current, accurate and complete billings/invoices.
(iii) Timeliness of Performance: The offeror’s ability to meet government milestones. The contractor’s reliability and responsiveness to technical direction, and timely completion of contract actions.
(iv) Business Relations: The offerors ability to manage effectively businesslike correspondence, establish productive working relationships between customers, contractor, subcontractor, and vendor personnel.
(3) Each factor of the past performance will be scored on a six (6) level scoring scale:
0 = Unsatisfactory
1 = Poor
2 = Fair
3 = Good
4 = Excellent
5 = Outstanding (4) Listed below are the Rating Guidelines that will be used to evaluate each factor of Past Performance:
Rating Guidelines
Quality of Product or Service
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
| Unsatisfactory |
| Non-conformances are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements. |
| Poor |
| Overall compliance requires significant Agency resources to ensure achievement of contract requirements. |
| Fair |
| Overall compliance requires minor Agency resources to ensure achievement of contract requirements. |
| Good |
| There are no, or very minimal, quality problems, and the Contractor has met the contract requirements. |
| Excellent |
| There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government. |
| Outstanding |
| The contractor has demonstrated an outstanding performance level that was significantly in excess of anticipated achievements and is commendable as an example for others, so that it justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent". |
Cost Control
0 = Unsatisfactory 1 = Poor 2 = Fair 3 = Good 4 = Excellent 5 = Outstanding
| Unsatisfactory |
| Ability to manage cost issues is jeopardizing performance of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, this level of ability to manage cost issues constitutes a significant impediment in consideration for future awards. |
| Poor |
| Ability to manage cost issues requires significant Agency resources to ensure achievement of contract requirements. |
| Fair |
| Ability to control cost issues requires minor Agency resources to ensure achievement of contract requirements. |
| Good |
| There are no, or very minimal, cost management issues and the Contractor has met the contract requirements. |
| Excellent |
| There are no cost management issues and the Contractor has exceeded the contract requirements, achieving cost savings to the Government. |
| Outstanding |
| The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where the contractor achieved cost savings and performance clearly exceeds the performance levels described as "Excellent". |
Timeliness of Performance
| Unsatisfactory |
| Delays are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards. |
| Poor |
| Delays require significant Agency resources to ensure achievement of contract requirements. |
| Fair |
| Delays require minor Agency resources to ensure achievement of contract requirements. |
| Good |
| There are no, or minimal, delays that impact achievement of contract requirements. |
| Excellent |
| There are no delays and the contractor has exceeded the agreed upon time schedule. |
| Outstanding |
| The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent". |
Business Relations
| Unsatisfactory |
| Response to inquiries and/or technical, service, administrative issues is not effective. If not substantially mitigated or corrected it should constitute a significant impediment in considerations for future awards. |
| Poor |
| Response to inquiries and/or technical, service, administrative issues is marginally effective. |
| Fair |
| Response to inquiries and/or technical, service, administrative issues is somewhat effective. |
| Good |
| Response to inquiries and/or technical, service, administrative issues is consistently effective. |
| Excellent |
| Response to inquiries and/or technical, service, administrative issues exceeds Government expectation. |
| Outstanding |
| The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Excellent". |
5.
PRICE
(a) Each Price Quote will be evaluated on the basis of price reasonableness. This evaluation may include, but is not limited to a comparison of the proposed price with the prices proposed by other offerors, the Government’s estimate, consideration of current prices being paid for the same or similar services, current market conditions, as well as other relevant measures.
(b) The Government will evaluate offers for award purposes by adding the price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluating options does not obligate the Government to exercise the option(s).
6.
AWARD
(a) The contract will be awarded to the contractor whose quotation contains the combination of evaluated factors (Technical Capability, Past Performance, and Price) that offers the best value and is most advantageous to the Government.
(b) Technical Capability and Past Performance, when combined, are significantly more important than Price.
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