Eaton UPS Service Contract - Minimum Technical Requirements

This document outlines minimum technical requirements for a new preventative maintenance service contract for an Eaton Brand 93PM 80KVA Uninterrupted Power Source (UPS), Serial Number ES491UXX01. The contract covers a five-year period from March 7, 2026 to March 6, 2031, consisting of one base year and four option years, with service delivery at FSL-A, 2600 Century Parkway NE, Suite 400, Atlanta, Georgia 30345.

The contractor must provide 24-hour, 7-day-per-week on-site parts and labor coverage for UPS electronics with an 8-hour response time requirement. Annual service deliverables include one preventative maintenance visit for the UPS unit and one preventative maintenance visit for the battery system, which comprises 16 IMP46/175/127/(112S)M/-20+60/90 lithium-ion rechargeable batteries contained in a single PHR2852-001A model unit. The contractor must also provide 24-hour, 7-day-per-week phone support directly from Eaton, with all parts, service, and travel costs included. The contractor must be located within a 50-mile radius of the laboratory for prompt service and must maintain Eaton certification for 3-phase UPS products.