Appendix_J_11_-_Functional_and_Technical_Requirements.xlsx

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DCSC-19-RFP-0013
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Functional and Technical Requirements

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Amendment_No.__5--Response_to_Questions--DCSC-19-RFP-0013_--_DC_Superior_Courts_Case_Management_System.pdf PDF
Amendment_No__4_REVISION--_Appendix_J_15_-__Response_to_Questions_FINAL_11-24-2018.pdf PDF
Amendment_No.__3--Response_to_Questions--DCSC-19-RFP-0013_--_DC_Superior_Courts_Case_Management_System.pdf PDF
Amendment_No.__2_--_DCSC-19-RFP-0013_DC_Superior_Courts_Case_Management_System.doc.pdf PDF
Amendment_No__1_--_Appendix_J_15_-__Response_to_Questions_DCSC-19-RFP-0013.pdf PDF
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Appendix_J_08_-_D_C__Courts_Release_of_Claims_Form_(updated_Dec__2017).pdf PDF
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DCSC-19-RFP-0013_--_DC_Superior_Courts_Case_Management_System.pdf PDF
Appendix_J_05_-_Certification_Of_Eligibility.pdf PDF
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Appendix_J_13_-_Offeror_References_and_Solution_Users_(3).pdf PDF
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Instructions Appendix J.11 Functional and Technical Requirements Instructions

Overall Notes
1Offerors shall only submit responses in blue boxes (Columns H and I)
2The Courts have assigned priority levels to each requirement according to the definitions below:
High: Mission critical requirements that the solution must satisfy. These include existing business functions, NCSC standard functions, and other critical items.
Medium: Desired requirements that the solution should satisfy to support current and future processes.
Low: Nice-to-have requirements that are desirable. The Courts will determine whether to pursue these based on the cost/effort to obtain the requirements.
Tab A. Functional Requirements
1Offerors shall provide a response, using the drop-down menus in Column H, indicating whether the capability is:
i. Currently available out-of-the box, with or without configuration
ii. Currently in development, with or without configuration
iii. Available through customization
iv. Not available
2Offerors shall provide a response in Column I describing how the proposed solution meets the requirement and any relevant assumptions.
3For requirements that require customization, Offerors shall describe the customization approach in Column I. Additionally, in the separate cost proposal (Volume II), Offerors shall include the cost of customization.
4For requirements that the Offeror indicates are in development, the Offeror shall describe in Column I the timeline for development and testing and the date the capability will be in production.
Tab B. Technical Requirements
1Offerors shall provide a response, using the drop-down menus in Column H, indicating whether the capability is:
i. Currently available out-of-the box, with or without configuration
ii. Currently in development, with or without configuration
iii. Available through customization
iv. Not available
2Offerors shall provide a response in Column I describing how the proposed solution meets the requirement and any relevant assumptions.
3For requirements that require customization, Offerors shall describe the customization approach in Column I. Additionally, in the separate cost proposal (Volume II), Offerors shall include the cost of customization.
4For requirements that the Offeror indicates are in development, the Offeror shall describe in Column I the timeline for development and testing and the date the capability will be in production.

A. Functional Requirements Offeror Name: Type Here Appendix J.11 - Tab A. Functional Requirements

IDArtifact
TypeRequirement ThemeRequesting
Business GroupRequesterRequirement TextBusiness PriorityOfferor ResponseOfferor Notes and Assumptions

(including customization approach and timeline for development and testing if applicable)

1FunctionalCase Initiation & ProcessingMultiple CourtsClerkReview and enter reason for case initiation (e.g. new filing, reopened case) so that filings are validated to ensure they should be accepted by the Court.Medium
2FunctionalCase Initiation & ProcessingMultiple CourtsClerkGenerate and assign each case a unique number, both automatically and manually, so that all related data, documents, activity, and other information can be tracked to the case.High
3FunctionalCase Initiation & ProcessingCriminal / Domestic ViolenceClerkEnter a case type separate from the case number so that the case can be classified according to the charge/petition, and the charge can be amended throughout the life the case without altering the case number.High
4FunctionalCase Initiation & ProcessingFamilyClerkIdentify the applicable division/branch of the case based on charge/case type so that the case is routed to the correct division for further processing.High
5FunctionalCase Initiation & ProcessingCivilClerkAssign case titles configurable to each division/branch so that each division/branch can maintain case titles in accordance to their preferences (e.g. phrase to identify case to include plaintiff and defendant).Low
6FunctionalCase Initiation & ProcessingCriminal / Domestic ViolenceClerkIdentify the lead charge on the case so that the primary case category is identified for case management and reporting purposes.High
7FunctionalCase Initiation & ProcessingCivilClerkEnter an explanation of legal issues through free text entry and user defined selections so that legal issues are identified and can be linked to similar issuesLow
8FunctionalCase Initiation & ProcessingCivilClerkIdentify the dispute category on the case so that the case can be categorized for reporting and case management differentiation.High
9FunctionalCase Initiation & ProcessingMultiple CourtsClerkEnter party identifiers and contact information including (but not limited to) date of birth, driver's license number, social security number, e-mail, phone number and address so that participants can be searched in the CMS using various identifiers, and can be contacted with case related communications.High
10FunctionalCase Initiation & ProcessingTaxSystem AdministratorSearch for existing identities using various criteria including, but not limited to unique person identifier, name, drivers license number, social security number, wildcards, and Soundex so that persons do not have multiple identities created within the CMS.High
11FunctionalCase Initiation & ProcessingFamilyClerkEnter aliases for participants so that the party can be searched for under alternative identities.High
12FunctionalCase Initiation & ProcessingTaxClerkEnter and display special requirements for case participants (e.g. ADA, Spanish translator, US Marshalls needed) so that the proper resources are accounted for in scheduling, and alerts/prompts can be later configured to require action to address special requirements.High
13FunctionalCase Initiation & ProcessingMultiple CourtsClerkIdentify parties as pro se so that pro se status can be tracked for reporting purposes.Medium
14FunctionalCase Initiation & ProcessingMultiple CourtsSystem AdministratorIdentify parties for whom fees are waived so that persons with in forma pauperis (IFP) status do not pay fees.High
15FunctionalCase Initiation & ProcessingProbateClerkCapture multiple addresses for case parties, including home and work, for case participants so that communications can be sent to multiple addressesHigh
16FunctionalCase Initiation & ProcessingCivilClerkReceive suggestions to complete addresses when partial information is entered (e.g. when a street address is entered, system suggests the best fit, including zip codes) so that invalid or incomplete addresses are not entered into a participants contact information.High
17FunctionalCase Initiation & ProcessingMultiple CourtsClerkCapture party scheduling preferences and availability so that scheduling can be better coordinated amongst several partiesMedium
18FunctionalCase Initiation & ProcessingMultiple CourtsSystem AdministratorEnter case participants such as parties, attorneys, mediators, interrupters, guardians, witnesses and bonding companies so that such participants are associated with the case, can be eServed, or otherwise participate in the case.High
19FunctionalCase Initiation & ProcessingProbateClerkAssign a bar number to all attorneys at case initiation so that Probate Court can generate a list of attorneys to serve as fiduciaries.High
20FunctionalCase Initiation & ProcessingFamilySystem AdministratorRequire specific case participants by case type so that for example, certain case and case sub-types will require a mediator be added to the case at case initiation.Medium
21FunctionalCase Initiation & ProcessingFamilyClerkAssign unique person identifiers by division so that a person-centric view of court involvement is enabled (e.g. a persons entire court history and involved can be tracked).High
22FunctionalCase Initiation & ProcessingFamilyClerkApply a family ID to parties in Family Division cases so that family cases are identified and can be processed differently than other division/branch cases.High
23FunctionalCase Initiation & ProcessingTaxClerkFor property cases, allow the capture of multiple property identifiers including address, lot numbers and square lot numbers so that all data, activity, and other information about a property can be tracked to that property, including the multiple identifiers that may be associated with the property.High
24FunctionalCase Initiation & ProcessingTaxClerkSearch for existing property within database before adding property to a case so that users are prompted to relate existing property to case to avoid dual data entryHigh
25FunctionalCase Initiation & ProcessingTaxClerkAssign unique property identifiers so that all data, activity, and other information about a property can be tracked to that property.High
26FunctionalCase Initiation & ProcessingTaxClerkIdentify property as a party on a case so that tax cases can be processedHigh
27FunctionalCase Initiation & ProcessingProbateJudgeCapture the value of a property so that the Probate Division can utilize property values.High
28FunctionalCase Initiation & ProcessingCivilClerkIndicate that a receivership has been appointed on an address so that users are aware of related cases and property information to inform decision makingMedium
29FunctionalCase Initiation & ProcessingMultiple CourtsClerkReceive a prompt when searching and an organization already exists that relates to a new case so that duplicate identifiers for organizations are not created.High
30FunctionalCase Initiation & ProcessingMultiple CourtsClerkAssign a unique identifier for organization so that a single identifier is used for organizations involved in casesHigh
31FunctionalCase Initiation & ProcessingMultiple CourtsClerkCapture demographic data including physical characteristics so that descriptive, informational data is captured for reporting purposes.High
32FunctionalCase Initiation & ProcessingMultiple CourtsSystem AdministratorStore mug shots so that these are available within case participant information.High
33FunctionalCase Initiation & ProcessingMultiple CourtsClerkRequire additional data fields be completed at case initiation as defined by Court rules so that data unique to cases such a Probate case's date of death, place of death and inventory value can be maintained.High
34FunctionalCase Initiation & ProcessingFamilyClerkAutomatically create and maintain case index to view summary information such as party name, case role, case number, case type and any associated parties in the case so that users can look up cases or parties and view summary information.High
35FunctionalCase Initiation & ProcessingMultiple CourtsSystem AdministratorAllow authorized users to delete parties/participants from a case so that party and participant lists may be updated.High
36FunctionalCase Initiation & ProcessingProbateClerkArchive all deleted parties from a case so that the history of all case participants can be retrieved.High
37FunctionalCase Initiation & ProcessingCivilClerkAutomatically update party roles based on various pleadings or case events so that the index can be automatically updated.Low
38FunctionalCase Initiation & ProcessingStrategic ManagementSystem AdministratorAutomatically update a party's pro se status when an attorney is added to the case so that the time a party is self represented throughout the life of a case is tracked for reporting purposes.Medium
39FunctionalCase Initiation & ProcessingMultiple CourtsSystem AdministratorAutomatically notify parties of case initiation through electronic notifications including e-mail or text messaging so that the progress of a case is transparent to participants.High
40FunctionalCase Initiation & ProcessingCivilClerkAutomatically schedule hearings/events at case initiation based on rules (such as case type) so that scheduling is more efficient.High
41FunctionalCase Initiation & ProcessingCivilClerkAutomatically assign a mediation date at case initiation so that scheduling is more efficient.High
42FunctionalCase Initiation & ProcessingProbateJudgeMaintain the history of all bonds assigned to a case so that a judge is aware of all history to inform decision making.High
43FunctionalCase Initiation & ProcessingMultiple CourtsClerkGenerate lists of cases eligible for bulk updates (e.g. adding docket entries) so that a clerk may operate more efficiently.High
44FunctionalCase Initiation & ProcessingMultiple CourtsClerkProcess and update case information in bulk (e.g. case initiation, event schedule) so that a clerk may operate more efficiently.Medium
45FunctionalDocketingCivilSystem AdministratorDefine relationships between docket codes and divisions/case types so that when assigning docket codes, users are presented only active codes applicable to the filing's case type in effort to minimize the number of erroneous entriesHigh
46FunctionalDocketingCivilSystem AdministratorAssign visual indicators on docket codes to for example, differentiate between D.C codes and non D.C codes, so that users are guided through the docket entry process and presented help tools to perform the correct function.High
47FunctionalDocketingFamilyClerkAccess case information originally entered at case initiation within the docket so that information can be maintained and supplemented throughout the life a case.High
48FunctionalDocketingCriminal / Domestic ViolenceSystem AdministratorEnter and maintain docket entries for events, so that for example the docket is automatically updated with changes in release status or summary hearings are automatically docketed.High
49FunctionalDocketingFinanceSystem AdministratorConfigure automated docket entries and updates of case information based on functions performed in the system so that for example, a docket entry is automatically created when a check is voided.High
50FunctionalDocketingMultiple CourtsClerkAutomatically update the status of a case based on docket entries so that case status is updated efficientlyHigh
51FunctionalDocketingCivilClerkApply the same docket code to all cases in a consolidate group so that codes can be applied without having to docket in each individual case.High
52FunctionalDocketingCivilClerkApply a change to multiple dockets, parts of dockets, or groups of cases as if they were a single docket or case (e.g. a change in courtroom requires all old courtroom numbers to be changed) so that changes may be made more efficiently.High
53FunctionalDocketingCivilClerkApply the same cost docket to multiple accounts so that some docket entries can be distributed to holding/fiduciary accounts, and others to Court accounts.High
54FunctionalDocketingCivilClerkCreate multiple docket entries from a single event for one or more cases so that for example entries can be created for an order, rescheduled hearing, and resulted event within a single stepHigh
55FunctionalDocketingCriminal / Domestic ViolenceClerkConfigure automated docket entries based on documents generated by other system functions (e.g. notices and warrants) so that docket entries are made more efficiently.High
56FunctionalDocketingProbateClerkSupport the upload of documents to the docket without requiring documents be scanned as an image prior to upload so that documents are available in the system more efficiently.High
57FunctionalDocketingCivilClerkAssociate electronic documents to docketed events so that the documents can later be easily identified and retrieved from the docket.High
58FunctionalDocketingITSystem AdministratorAssociate related docket entries so that any related entries can be referenced throughout the docket (e.g. the docket entry for the motion is referenced in the docket entry for a granted order)High
59FunctionalDocketingCivilClerkAssociate one image to multiple cases so that the image can be retrieved from separate cases more efficiently.High
60FunctionalDocketingCivilClerkPlace prepopulated overlays, such as dates, watermarks, and signatures, on images/documents that are docketed so that the images/documents contain the necessary information more efficiently.High
61FunctionalDocketingMultiple CourtsClerkSeal and unseal docket entries or components of docket entries (e.g. documents) so that viewing is permitted only for authorized users.High
62FunctionalDocketingMultiple CourtsClerkLink related docket entries so that docket entries are able to be created and referenced more efficiently.High
63FunctionalDocketingFamilyClerkEnter notes and comments separate from the official court record so that certain court participants can communicate about logistics (meeting times, etc.).High
64FunctionalDocketingProbateClerkQuery the docket by types of docket entries (e.g. all orders, all motions) so that users may locate information.High
65FunctionalDocketingCivilClerkAmend the docket indefinitely so that users can correct errors or back date dockets while preserving information contained in the official court record (e.g. through the creation of additional docket entries to amend originals)High
66FunctionalDocketingProbateClerkRequire users provide an explanation for any edited or changed docket entry that is visible evident when viewing the docket so that changes to the court record are transparent.High
67FunctionalDocketingMultiple CourtsClerkConfigure the information displayed on docket entries so that the Courts can define what information to provide the public and internal users (e.g. displaying revisions and revisions user id and time stamp).High
68FunctionalDocketingProbateClerkProhibit the deletion of docket entries based on configured rules so that docket entries with financial information cannot be deletedHigh
69FunctionalDocketingFamilyClerkConfigure notifications to case participants (paper or electronic) of any docket entries or changes to docket entries so that the status of a party's case is transparent.Medium
70FunctionalDocketingMultiple CourtsClerkExport the docket to various file formats including .CSV, Excel and PDF so that the docket can be used for external purposes.High
71FunctionalDocketingFinanceClerkPerform keyword searches of docket entries within a case so that duplicative docket entries are not created for the same dataHigh
72FunctionalDocketingMultiple CourtsClerkCopy a case so that users do not need to make duplicate data entries.High
73FunctionalCalendaring & SchedulingCivilClerkEstablish and maintain resource parameters such as standard available days, times, holidays, courtrooms and electronic needs so that available resources, and relationships between available resources can be used to configure automatic scheduling rules (e.g. Courtroom 210 is available for Family cases on Tuesday's between 10-11am).High
74FunctionalCalendaring & SchedulingCivilClerkSet a maximum number of events that can be scheduled for specific event types, judges, courtrooms and other resources so that efficient court operations are maintained through the avoidance of overscheduling (e.g. system will prompt to not allow more than 10 hearings in a day for Courtroom 200).High
75FunctionalCalendaring & SchedulingMultiple CourtsClerkAssign case categories to divisions/branches so that cases are routed to their applicable division/court (e.g. landlord tenant is assigned to Landlord & Tenant within Civil).High
76FunctionalCalendaring & SchedulingMultiple CourtsClerkReceive suggestions for department and judge case assignments based on case type, judge caseload and participant history so that cases may be assigned to balance caseloads while maintaining a degree of consistency.Medium
77FunctionalCalendaring & SchedulingMultiple CourtsClerkAutomatically assign judges to cases based on rules and established resource parameters (case type, hearing type, case load) so that cases may be assigned to balance caseloads while maintaining a degree of consistency.High
78FunctionalCalendaring & SchedulingFamilyJudgeAssign judges to case management tracks so that differentiated case management can be accounted for in scheduling.Medium
79FunctionalCalendaring & SchedulingProbateJudgeAutomatically assign motion judges based on pre-defined rules so that for example, Probate can assign “Probate Division” as a judge.Medium
80FunctionalCalendaring & SchedulingFamilyJudgeAutomatically assign appointed counsel based on pre-defined rules so that appointments can be conducted accurately and efficiently.High
81FunctionalCalendaring & SchedulingMediationClerkAutomatically assign mediators based on pre-defined rules so that mediation appointments can be scheduled accurately and efficiently.Medium
82FunctionalCalendaring & SchedulingFamilyJudgeTrack appointed counsel case assignments so that the courts can view appointed counsel caseloads and history.Medium
83FunctionalCalendaring & SchedulingFamilyClerkIdentify scheduling conflicts so that users are alerted and prompted to not advance scheduling (e.g. courtroom is already being used).High
84FunctionalCalendaring & SchedulingFamilyClerkReceive an alert when assigning a judge to a family case with a different judge previously assigned to the family so that the one family, one judge requirement is enforced.High
85FunctionalCalendaring & SchedulingFamilyClerkReceive suggestions to resolve scheduling conflicts so that authorized users are prompted to override and reschedule conflicts with accurate alternatives and availabilities (e.g. mediators are not assigned if a mediator is already assigned).Medium
86FunctionalCalendaring & SchedulingMultiple CourtsSystem AdministratorPermit authorized users to override automatic judge assignments to cases so that timely, manual adjustments can be made.High
87FunctionalCalendaring & SchedulingProbateSystem AdministratorGenerate a list of all cases with action pending within user defined criteria so that Court staff is aware of outstanding items when prioritizing and managing internal workloads (e.g. cases waiting to be scheduled).High
88FunctionalCalendaring & SchedulingProbateJudgeDisplay elapsed time between events on a case so that key metrics are easily accessible for the use in various case functions.Low
89FunctionalCalendaring & SchedulingMultiple CourtsClerkTrack conformance to time standards and business rules as defined by Court rules so that time for to complete actions needed on a case adhere to rules (e.g. schedule a hearing within 30 days, move case from on case track to another in 30 days, or must override ruling within 60 days).High
90FunctionalCalendaring & SchedulingMultiple CourtsClerkEdit previously scheduled calendar dates, courtrooms and judge assignments so that authorized users can edit time, location and hearing type without needing to delete the hearing.High
91FunctionalCalendaring & SchedulingCivilJudgeTransfer caseloads or conduct reassignments between judges one at a time and in bulk so that caseloads transfers between judges can be completed within a single action.High
92FunctionalCalendaring & SchedulingMultiple CourtsSystem AdministratorCapture the reason a case is being reassigned so that reassignment history can be tracked and maintained for future assignment considerations.High
93FunctionalCalendaring & SchedulingMultiple CourtsClerkReschedule events automatically as caseloads are transferred to new judges so that hearings/events do not need to be re-entered manually.High
94FunctionalCalendaring & SchedulingCivilJudgeSchedule multiple hearings/events for one case in one transaction, including scheduling on subsequent days so that cases that require multiple or continuous hearings/events can be scheduled in bulk and in advance.High
95FunctionalCalendaring & SchedulingFamilyClerkSchedule a group of related cases in a single action so that scheduling is more efficient.High
96FunctionalCalendaring & SchedulingMultiple CourtsClerkApply a change to multiple schedules for a group of cases so that the change is automatically applied to all cases within the group in a single action (e.g. judge is sick and all cases need to be rescheduled).High
97FunctionalCalendaring & SchedulingFamilyClerkAutomatically record scheduled hearings or events to the case docket so that manual docket entries are not required for scheduled, modified and completed hearings/events.Medium
98FunctionalCalendaring & SchedulingMultiple CourtsClerkProduce schedules for case participants including parties, judges, attorneys, interpreters and mediators so that schedules can be printed or displayed for case events/hearings, hearing types and location (e.g. mediator's daily schedule)High
99FunctionalCalendaring & SchedulingFamilyClerkAutomatically send notices to case participants, both internal and external to the Courts, of any scheduled, rescheduled or altered hearings/events so that case participants are given advance notice of scheduled hearings/events.High
100FunctionalCalendaring & SchedulingMediationClerkProvide mediators notice of incarcerated parties so that the division can obtain the necessary resources to accommodate the party (e.g. video conference or telephone).High
101FunctionalCalendaring & SchedulingCriminal / Domestic ViolenceClerkProvide an option for case participants to opt-out of scheduling notifications so that participants confidentiality is upheld for specific cases (e.g. civil protection orders)High
102FunctionalCalendaring & SchedulingCriminal / Domestic ViolenceJudgeMaintain history of attorney assignments on a case so that dates when an attorney was added or removed, and who they are representing is trackedHigh
103FunctionalCalendaring & SchedulingMediationClerkMaintain conflict of interest information regarding attorney and mediator assignments so that courts are aware of conflicts in scheduling decisions.High
104FunctionalCalendaring & SchedulingProbateJudgeRecuse a judge from a specific case or attorney, and record the reason so that judge's recusal history can be tracked for future consideration in automatic scheduling rules.Medium
105FunctionalCalendaring & SchedulingProbateSystem AdministratorAutomatically bypass recused judges based on party or party attorney so that disqualified judges are prohibited from being selected during scheduling.High
106FunctionalCalendaring & SchedulingMultiple CourtsClerkProduce calendars for case participants including parties, judges, attorneys, interpreters and mediators so that participants can see all scheduled events.Medium
107FunctionalCalendaring & SchedulingMultiple CourtsJudgeGenerate and maintain calendars for judges so that all scheduling information can be combined with judge's notes and other system functions in a calendar format.High
108FunctionalCalendaring & SchedulingMediationClerkGenerate and maintain calendars for mediators so that all availability and scheduling information is available to assist in scheduling between mediators and case participants.High
109FunctionalCalendaring & SchedulingMultiple CourtsJudgeProduce personalized calendar views to display calendar information for a given person, location or event and provide interface to other parts of the system to access related types of information so that all essential information applicable to the participant and case is easily accessible.High
110FunctionalCalendaring & SchedulingMediationClerkProvide mediators access to participant case information for scheduled events, specifically conditions of a protection order, so that the Courts can ensure the safety of mediation participants.High
111FunctionalCalendaring & SchedulingMultiple CourtsClerkReassign calendars to new judges or new courtrooms so that an entire calendar may be reassigned at once.High
112FunctionalCalendaring & SchedulingMultiple CourtsClerkCreate and maintain notes on the calendar so that judges and other authorized users can make personal notes.High
113FunctionalCalendaring & SchedulingMultiple CourtsClerkReschedule a hearing directly from the calendar so that rescheduling may occur more efficiently.High
114FunctionalCalendaring & SchedulingITSystem AdministratorProvide a seamless user experience with Office 365 so that a judges calendar can be populated with hearings and events scheduled from the CMS (outbound)High
115FunctionalCalendaring & SchedulingITSystem AdministratorProvide a seamless user experience with Office 365 so that a judges calendar populates the CMS (inbound)Low
116FunctionalCalendaring & SchedulingITSystem AdministratorAllow clerks to view a judges' calendar so that they can accurately schedule hearings and events around the judges' availability.Medium
117FunctionalDocument ManagementCriminal / Domestic ViolenceClerkGenerate and distribute documents, notices, and forms so that these can be distributed to participants as needed.High
118FunctionalDocument ManagementFamilySystem AdministratorCreate documents and forms based on rules, such as rules related to case data, case events, and time standards, so that documents and forms can be created more efficiently.High
119FunctionalDocument ManagementFamilySystem AdministratorCreate and maintain document, notice, and form templates with standard text (e.g. boilerplate language) and fields so that creating new documents can be performed efficiently.High
120FunctionalDocument ManagementMultiple CourtsClerkGenerate documents, notice or forms for groups of related cases as if group were a single case so that generation can be completed in a single action.High
121FunctionalDocument ManagementCriminal / Domestic ViolenceSystem AdministratorAllow tokens for forms generation on all available fields so that forms, templates, and other items can utilize any data field.High
122FunctionalDocument ManagementCriminal / Domestic ViolenceClerkAllow forms, documents, notices, templates, etc. to be opened, filled, and modified within the CMS so that courtroom tasks can be completed more efficiently through eliminating the need for a separate application to open a form first.High
123FunctionalDocument ManagementProbateSuperuserModify templates so that users can edit templates to meet specific needs of their role, branch, or division.High
124FunctionalDocument ManagementMultiple CourtsClerkCreate various type of notes so that judge notes, case notes, event notes, etc. can be created apart from the official court recordHigh
125FunctionalDocument ManagementFamilyClerkGenerate labels on-demand and in batch so that they may be printed if necessary.Medium
126FunctionalDocument ManagementMultiple CourtsClerkDisplay a master distribution list based on case parties, participants and other user-defined entities so that the contact information for document transmittal is maintained.High
127FunctionalDocument ManagementProbateClerkEstablish a hierarchy of document recipients so that required recipients are clearly indicated and non-required recipients remain eligible to receive documentsMedium
128FunctionalDocument ManagementCivilClerkSelect one or more recipients for document transmittal so that selecting multiple recipients can be all at once, rather than needing to navigate to multiple screensHigh
129FunctionalDocument ManagementProbateClerkAutomate the transmittal of documents to required recipients based on rules based hierarchies so that users do not need to manually select case participants to receive information.High
130FunctionalDocument ManagementCivilClerkSelect one or more addresses to use for specific participants or parties so that notices can be sent to the best address.High
131FunctionalDocument ManagementMultiple CourtsClerkDistribute notices, calendars, schedules forms and documents to case participants and external agencies electronically so that electronic communication (e-mail, text messaging) can replace paper communications.High
132FunctionalDocument ManagementMultiple CourtsClerkGenerate a single notice for attorney who represents multiple entities so that multiple documents are not required to be generated and distributed.High
133FunctionalDocument ManagementITSystem AdministratorSupport the initiation and processing of document workflows through, at minimum, scanning documents, electronic forms processing, document imports, interfaces, and retrieval of stored documents so that the Courts' existing workflows and lifecycles are preserved or replicated to achieve the same outcomes.High
134FunctionalDocument ManagementITSystem AdministratorAutomatically route a document to the appropriate workflow process upon initiation so that the Court existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes.High
135FunctionalDocument ManagementITSystem AdministratorConfigure rules-based routing of documents based on pre-defined document attributes or characteristics so that the Courts existing core workflows and lifecycles are persevered or replicated to achieve the same outcomes.High
136FunctionalDocument ManagementITSystem AdministratorAllow for data exchanged through Court interfaces to be included in workflows so that the Courts existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes.High
137FunctionalDocument ManagementITSystem AdministratorAllow documents to be attached to electronic forms so that associated documents require no manual attachment.High
138FunctionalDocument ManagementITSystem AdministratorAllow for manual overlays to be placed on documents and images so that the Courts existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes.High
139FunctionalDocument ManagementITSystem AdministratorAllow for automatic workload balancing and document review distribution so that work is routed to users based on priority of filings, case milestones, staff productivity and availability, and size of existing reviewer workloads.High
140FunctionalDocument ManagementITSystem AdministratorReceive prompts to guide a user through tasks within a workflow so that user errors are reduced.High
141FunctionalDocument ManagementITSystem AdministratorView document management information (such as workflow status, pending tasks, recent or common searches, filters, etc.) through dashboards or personalized screens so that users are presented data and information most applicable to their use of the system.High
142FunctionalDocument ManagementMultiple CourtsClerkView documents and images within the CMS through various displays (e.g. full-screen, thumbnail) so that users can view content in accordance to their preferences.High
143FunctionalDocument ManagementCivilJudgeSearch images by date, filer, attorney, and docket description, at minimum, so that users can retrieve images efficiently.High
144FunctionalDocument ManagementMultiple CourtsClerkPerform full text searches within documents from within the CMS so that finding information needed for notices, documents, forms, etc. can be performed efficiently.High
145FunctionalDocument ManagementCivilClerkCopy and paste content from documents within the system so that populating notices, documents, forms, etc. can be performed efficiently and accurately.High
146FunctionalDocument ManagementCivilClerkOpen multiple forms simultaneously so that users can toggle between forms.High
147FunctionalDocument ManagementMultiple CourtsClerkApply electronic signatures, stamps and seals to documents so that manual application is not required by Court staff.High
148FunctionalDocument ManagementCivilClerkManually or electronically affix the case number to scanned images or PDF images at case initiation so that each image is clearly labeled with the case number.High
149FunctionalDocument ManagementCivilClerkInsert, reorder, and delete pages within a previously scanned document/image so that the document is not required to be re-scanned for modification.High
150FunctionalDocument ManagementMultiple CourtsSystem AdministratorConfigure rules for automated service of process so that this may occur with less manual work.High
151FunctionalDocument ManagementMultiple CourtsClerkIdentify types of service to be executed (e.g. eService, certified mail) so that the system and filers can process service correctly.High
152FunctionalDocument ManagementMultiple CourtsSystem AdministratorCreate service data fields to include (but not limited to) service date, name of person being served, and physical description of person being served so that the party executing service has complete information.High
153FunctionalDocument ManagementCivilClerkEnter International Country Codes for the purposes of service so that the party executing service has complete information.Medium
154FunctionalDocument ManagementProbateClerkView an image of a document upon it being served so that authorized users are able to validate service.High
155FunctionalDocument ManagementMultiple CourtsSystem AdministratorConfigure rules-based notification when the United States Postal Office enters a status of service so that such notification to appropriate parties occurs automatically.Medium
156FunctionalDocument ManagementFamilyClerkTrack the status of served documents so that what documents were served and to whom can be monitored.High
157FunctionalDocument ManagementMultiple CourtsSystem AdministratorAutomatically notify the process server when Notice of Service has been filed so that the process server can take appropriate action.Medium
158FunctionalDocument ManagementITSystem AdministratorAutomatically redact information on documents based on defined rules, formats and patterns (e.g. Social Security Number) so that confidential information is protected.High
159FunctionalDocument ManagementITSystem AdministratorConfigure specific redaction targets and in-line redaction features so that confidential information can be automatically redacted.High
160FunctionalDocument ManagementITSystem AdministratorIdentify structured expressions for redaction (e.g. case numbers) so that confidential information can be automatically redacted.High
161FunctionalDocument ManagementITSystem AdministratorIdentify unstructured expressions for redaction (e.g. victim names) so that confidential information can be automatically redacted.High
162FunctionalDocument ManagementITSystem AdministratorIdentify expressions in structured documents (e.g. forms) so that information can be automatically redacted or otherwise processed.High
163FunctionalDocument ManagementITSystem AdministratorIdentify expressions in unstructured documents (e.g. scanned pleadings) so that information can be automatically redacted or otherwise processed.High
164FunctionalDocument ManagementITSystem AdministratorUpload and recognize handwritten court case records using Intelligent Character Recognition (ICR) so that written information, orders, client satisfaction etc. may be automatically redacted or otherwise processed.High
165FunctionalDocument ManagementITSystem AdministratorIdentify data sets automatically (i.e., using machine learning to learn from test documents) so that designated information may be processed automatically.High
166FunctionalDocument ManagementAppealsJudgePerform optical character recognition (OCR) on images in .DOC, TIFF, and PDF files so that users may access, search, copy, etc. the text electronically.High
167FunctionalDocument ManagementITSystem AdministratorSupport file types to include, at minimum, .DOC, TIFF, PDF and Secured PDF so that various common files types are accessible in the system.High
168FunctionaleFilingITSystem AdministratorAllow parties such as attorneys and self-represented litigants to register as e-Filers so that they may file with the Court electronically.High
169FunctionaleFilingITSystem AdministratorAllow parties to hold more than one account so that registered users can file for both private court work and pro bono court work (e.g. one account requires fees waived).High
170FunctionaleFilingITSystem AdministratorAllow registered filers to submit filings remotely through web-based eFiling services so that they may file with the Court electronically.High
171FunctionaleFilingExternal AgencyAttorneyNavigate personalized dashboards of relevant case information so that an authorized filer may view all associated cases, recent activity, and the status of all filings (submitted, approved, in review) without needing to inquire with the Courts.High
172FunctionaleFilingExternal AgencyAttorneyProvide access to the docket from the eFiling application so that a filer may view docket information without needing to access a separate system or inquire with the Court.High
173FunctionaleFilingITSystem AdministratorConfigure the eFiling application to adhere to D.C Courts and District of Columbia requirements and orders so that the Court is in compliance to all mandatory laws.High
174FunctionaleFilingExternal AgencyAttorneyConfigure the types of filings the Courts will permit electronically so that e-Filers cannot submit filings for a division, branch or case type that requires paper filings.High
175FunctionaleFilingExternal AgencyAttorneySubmit filings 24 hours a day, seven days per week, with exception of maintenance downtime so that eFiling is highly available.High
176FunctionaleFilingExternal AgencyAttorneySubmit filings to initiate a new case so that a user may initiate a case.High
177FunctionaleFilingExternal AgencyAttorneySubmit filings to an existing case so that a user may create subsequent filings without initiating a case.High
178FunctionaleFilingExternal AgencyAttorneySubmit filings across multiple or consolidated cases so that a user can submit filings more efficiently.Medium
179FunctionaleFilingExternal AgencyAttorneyAllow users to be designated as delegates to attorneys so that law office staff can submit filings on behalf of attorneysHigh
180FunctionaleFilingExternal AgencyAttorneyElectronically transmit discovery information/documents so that opposing counsel and/or pro se parties receive information subject to discovery.High
181FunctionaleFilingExternal AgencyAttorneySearch for existing cases using various tools including populating recent cases, predictive text or voice search so that filers are presented more efficient and effective means to finding cases.High
182FunctionaleFilingExternal AgencyAttorneyIndicate the division or branch of the case so that the case is routed appropriately and to ensure the filing meets the requirements specific to each division/branch.High
183FunctionaleFilingExternal AgencyAttorneyEnter the case number associated with the filing so that the filing is associated with the correct case.High
184FunctionaleFilingExternal AgencyAttorneyEnter an unlimited, free form text case title associated with the filing so that case names may match business needs.Medium
185FunctionaleFilingProbateSystem AdministratorAllow participants to opt-in to electronic service so that they may be served without requiring mail service.High
186FunctionaleFilingExternal AgencyAttorneyElectronically serve filings to registered participants so that they may be served without manual intervention.High
187FunctionaleFilingCivilSystem AdministratorConfigure rules of who can receive electronic service so that court-specific rules may be enforced (e.g., in Probate the Judge should not be eServed unlike Civil).High
188FunctionaleFilingExternal AgencyAttorneyGenerate a list of all case participants so that the filer can select all necessary participants to be served.High
189FunctionaleFilingProbateClerkIndicate participants that are eligible for electronic service and which must receive mailed service so that court rules and user preferences are followed.High
190FunctionaleFilingITSystem AdministratorIntegrate with the case management system to automatically update the service list with removed case participants so that only applicable parties can be selected for service (e.g. dismissed attorneys won't appear).High
191FunctionaleFilingExternal AgencyAttorneyAssign roles to case participants in the service list so that attorney of record, guardian ad-litem, defendant, and other roles are identified.High
192FunctionaleFilingExternal AgencyAttorneyAdd participants and participant contact information to a service list so that any missing participants can be served.High
193FunctionaleFilingExternal AgencyAttorneyAllow filers to update service lists without initiating a filing so that filers can proactively make modifications to case participants.High
194FunctionaleFilingITSystem AdministratorUpload one or multiple documents for filing so that filings may occur more efficiently.High
195FunctionaleFilingMultiple CourtsAttorneyUpload multiple file types, including at minimum .tif and .doc so that a user does not have to convert file types.High
196FunctionaleFilingExternal AgencyAttorneyUpload video recordings, audio recordings, and other forms of digital media so that the system can support the increased used of electronic evidence.Medium
197FunctionaleFilingExternal AgencyAttorneyAllow e-mail files to be uploaded so that e-mail conversations required for discovery are accessible.Medium
198FunctionaleFilingExternal AgencyAttorneyAllow filers to access court forms within the e-Filing application so that information needed for filing can be accessed within a singular location.High
199FunctionaleFilingExternal AgencyAttorneyAllow documents to uploaded from document management systems (e.g. CLIO) so that the steps to upload documents are reduced and user friendlyHigh
200FunctionaleFilingExternal AgencyAttorneyTimestamp all uploaded files so that the history is available for court use.High
201FunctionaleFilingMultiple CourtsAttorneySeal filings so that filing contents and case information are only provided to parties with proper permissions.High
202FunctionaleFilingFamilyClerkConfigure rules for automatic redaction so that filings are not submitted with visible credit card numbers, social security numbers, addresses, etc.Medium
203FunctionaleFilingCriminal / Domestic ViolenceSystem AdministratorAutomatically apply confidentiality to filings based on case types defined by the Courts (e.g. Domestic Violence, Family, Mediation cases) so that confidentiality may be implemented more efficiently.High
204FunctionaleFilingExternal AgencyAttorneyProvide an option to route filings only to judges and judge-in-chambers staff so that case information or documents can be received without being included in the official court record (e.g. ex parte flings, physiological evaluations).Medium
205FunctionaleFilingProbateSystem AdministratorProcess proposed orders as non-write protected prior to being signed by a judge, and update the order to write-protected upon being signed so that Probate can process documents both as non-write protected, and write-protected.High
206FunctionaleFilingProbateSystem AdministratorAutomatically update documents to write-protected upon being signed by a judge so that they may not be modified.High
207FunctionaleFilingCivilClerkPermit authorized users to override write-protected so that redactions can be applied.Medium
208FunctionaleFilingExternal AgencyAttorneyAutomatically generate docket entries based on the filing so that dockets are created more efficiently.High
209FunctionaleFilingMultiple CourtsAttorneyIndicate time-sensitive filings that require immediate action so that Clerks can prioritize workload.High
210FunctionaleFilingProbateSystem AdministratorConfigure and visually indicate mandatory fields to be completed prior to final submission based on division, branch or case type so that users do not submit without completing required information.High
211FunctionaleFilingProbateClerkProhibit submission of filing if missing required information so that the number of clerk reviews, rejections and re-filings is limited.High
212FunctionaleFilingITSystem AdministratorConfigure fees for each document type contained in a filing as defined by DC Courts so that filer costs can be calculated upon submission.High
213FunctionaleFilingProbateSystem AdministratorCalculate court e-Filing fee based on value of estate for Probate cases so that appropriate fees may be applied.High
214FunctionaleFilingProbateClerkCalculate all itemized court costs so that filers pay the correct amount for miscellaneous requestsHigh
215FunctionaleFilingITSystem AdministratorGenerate a single receipt for two (2) or more Court fees so that filers receive a consolidated receipt..High
216FunctionaleFilingITClerkDisplay for filers what costs are being generated and final costs due so that filers are provided an online shopping experience such as ringing up transactions.High
217FunctionaleFilingExternal AgencyAttorneyPermit agencies or individual filers a fee waiver status so that fees are not generated upon filing submission.High
218FunctionaleFilingITSystem AdministratorAccept payments for filings by credit card and electronic checks so that filers may pay remotely.High
219FunctionaleFilingMultiple CourtsSystem AdministratorCapture electronic signatures on electronic filings so that they may be submitted.High

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