Appendix_J_11_-_Functional_and_Technical_Requirements.xlsx
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- DCSC-19-RFP-0013
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- District of Columbia Government
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Instructions Appendix J.11 Functional and Technical Requirements Instructions
| Overall Notes | |
| 1 | Offerors shall only submit responses in blue boxes (Columns H and I) |
| 2 | The Courts have assigned priority levels to each requirement according to the definitions below: |
| High: Mission critical requirements that the solution must satisfy. These include existing business functions, NCSC standard functions, and other critical items. | |
| Medium: Desired requirements that the solution should satisfy to support current and future processes. | |
| Low: Nice-to-have requirements that are desirable. The Courts will determine whether to pursue these based on the cost/effort to obtain the requirements. |
| Tab A. Functional Requirements | |
| 1 | Offerors shall provide a response, using the drop-down menus in Column H, indicating whether the capability is: |
| i. Currently available out-of-the box, with or without configuration | |
| ii. Currently in development, with or without configuration | |
| iii. Available through customization | |
| iv. Not available | |
| 2 | Offerors shall provide a response in Column I describing how the proposed solution meets the requirement and any relevant assumptions. |
| 3 | For requirements that require customization, Offerors shall describe the customization approach in Column I. Additionally, in the separate cost proposal (Volume II), Offerors shall include the cost of customization. |
| 4 | For requirements that the Offeror indicates are in development, the Offeror shall describe in Column I the timeline for development and testing and the date the capability will be in production. |
| Tab B. Technical Requirements | |
| 1 | Offerors shall provide a response, using the drop-down menus in Column H, indicating whether the capability is: |
| i. Currently available out-of-the box, with or without configuration | |
| ii. Currently in development, with or without configuration | |
| iii. Available through customization | |
| iv. Not available | |
| 2 | Offerors shall provide a response in Column I describing how the proposed solution meets the requirement and any relevant assumptions. |
| 3 | For requirements that require customization, Offerors shall describe the customization approach in Column I. Additionally, in the separate cost proposal (Volume II), Offerors shall include the cost of customization. |
| 4 | For requirements that the Offeror indicates are in development, the Offeror shall describe in Column I the timeline for development and testing and the date the capability will be in production. |
A. Functional Requirements Offeror Name: Type Here Appendix J.11 - Tab A. Functional Requirements
| ID | Artifact | ||||
| Type | Requirement Theme | Requesting | |||
| Business Group | Requester | Requirement Text | Business Priority | Offeror Response | Offeror Notes and Assumptions |
(including customization approach and timeline for development and testing if applicable)
| 1 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Review and enter reason for case initiation (e.g. new filing, reopened case) so that filings are validated to ensure they should be accepted by the Court. | Medium |
| 2 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Generate and assign each case a unique number, both automatically and manually, so that all related data, documents, activity, and other information can be tracked to the case. | High |
| 3 | Functional | Case Initiation & Processing | Criminal / Domestic Violence | Clerk | Enter a case type separate from the case number so that the case can be classified according to the charge/petition, and the charge can be amended throughout the life the case without altering the case number. | High |
| 4 | Functional | Case Initiation & Processing | Family | Clerk | Identify the applicable division/branch of the case based on charge/case type so that the case is routed to the correct division for further processing. | High |
| 5 | Functional | Case Initiation & Processing | Civil | Clerk | Assign case titles configurable to each division/branch so that each division/branch can maintain case titles in accordance to their preferences (e.g. phrase to identify case to include plaintiff and defendant). | Low |
| 6 | Functional | Case Initiation & Processing | Criminal / Domestic Violence | Clerk | Identify the lead charge on the case so that the primary case category is identified for case management and reporting purposes. | High |
| 7 | Functional | Case Initiation & Processing | Civil | Clerk | Enter an explanation of legal issues through free text entry and user defined selections so that legal issues are identified and can be linked to similar issues | Low |
| 8 | Functional | Case Initiation & Processing | Civil | Clerk | Identify the dispute category on the case so that the case can be categorized for reporting and case management differentiation. | High |
| 9 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Enter party identifiers and contact information including (but not limited to) date of birth, driver's license number, social security number, e-mail, phone number and address so that participants can be searched in the CMS using various identifiers, and can be contacted with case related communications. | High |
| 10 | Functional | Case Initiation & Processing | Tax | System Administrator | Search for existing identities using various criteria including, but not limited to unique person identifier, name, drivers license number, social security number, wildcards, and Soundex so that persons do not have multiple identities created within the CMS. | High |
| 11 | Functional | Case Initiation & Processing | Family | Clerk | Enter aliases for participants so that the party can be searched for under alternative identities. | High |
| 12 | Functional | Case Initiation & Processing | Tax | Clerk | Enter and display special requirements for case participants (e.g. ADA, Spanish translator, US Marshalls needed) so that the proper resources are accounted for in scheduling, and alerts/prompts can be later configured to require action to address special requirements. | High |
| 13 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Identify parties as pro se so that pro se status can be tracked for reporting purposes. | Medium |
| 14 | Functional | Case Initiation & Processing | Multiple Courts | System Administrator | Identify parties for whom fees are waived so that persons with in forma pauperis (IFP) status do not pay fees. | High |
| 15 | Functional | Case Initiation & Processing | Probate | Clerk | Capture multiple addresses for case parties, including home and work, for case participants so that communications can be sent to multiple addresses | High |
| 16 | Functional | Case Initiation & Processing | Civil | Clerk | Receive suggestions to complete addresses when partial information is entered (e.g. when a street address is entered, system suggests the best fit, including zip codes) so that invalid or incomplete addresses are not entered into a participants contact information. | High |
| 17 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Capture party scheduling preferences and availability so that scheduling can be better coordinated amongst several parties | Medium |
| 18 | Functional | Case Initiation & Processing | Multiple Courts | System Administrator | Enter case participants such as parties, attorneys, mediators, interrupters, guardians, witnesses and bonding companies so that such participants are associated with the case, can be eServed, or otherwise participate in the case. | High |
| 19 | Functional | Case Initiation & Processing | Probate | Clerk | Assign a bar number to all attorneys at case initiation so that Probate Court can generate a list of attorneys to serve as fiduciaries. | High |
| 20 | Functional | Case Initiation & Processing | Family | System Administrator | Require specific case participants by case type so that for example, certain case and case sub-types will require a mediator be added to the case at case initiation. | Medium |
| 21 | Functional | Case Initiation & Processing | Family | Clerk | Assign unique person identifiers by division so that a person-centric view of court involvement is enabled (e.g. a persons entire court history and involved can be tracked). | High |
| 22 | Functional | Case Initiation & Processing | Family | Clerk | Apply a family ID to parties in Family Division cases so that family cases are identified and can be processed differently than other division/branch cases. | High |
| 23 | Functional | Case Initiation & Processing | Tax | Clerk | For property cases, allow the capture of multiple property identifiers including address, lot numbers and square lot numbers so that all data, activity, and other information about a property can be tracked to that property, including the multiple identifiers that may be associated with the property. | High |
| 24 | Functional | Case Initiation & Processing | Tax | Clerk | Search for existing property within database before adding property to a case so that users are prompted to relate existing property to case to avoid dual data entry | High |
| 25 | Functional | Case Initiation & Processing | Tax | Clerk | Assign unique property identifiers so that all data, activity, and other information about a property can be tracked to that property. | High |
| 26 | Functional | Case Initiation & Processing | Tax | Clerk | Identify property as a party on a case so that tax cases can be processed | High |
| 27 | Functional | Case Initiation & Processing | Probate | Judge | Capture the value of a property so that the Probate Division can utilize property values. | High |
| 28 | Functional | Case Initiation & Processing | Civil | Clerk | Indicate that a receivership has been appointed on an address so that users are aware of related cases and property information to inform decision making | Medium |
| 29 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Receive a prompt when searching and an organization already exists that relates to a new case so that duplicate identifiers for organizations are not created. | High |
| 30 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Assign a unique identifier for organization so that a single identifier is used for organizations involved in cases | High |
| 31 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Capture demographic data including physical characteristics so that descriptive, informational data is captured for reporting purposes. | High |
| 32 | Functional | Case Initiation & Processing | Multiple Courts | System Administrator | Store mug shots so that these are available within case participant information. | High |
| 33 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Require additional data fields be completed at case initiation as defined by Court rules so that data unique to cases such a Probate case's date of death, place of death and inventory value can be maintained. | High |
| 34 | Functional | Case Initiation & Processing | Family | Clerk | Automatically create and maintain case index to view summary information such as party name, case role, case number, case type and any associated parties in the case so that users can look up cases or parties and view summary information. | High |
| 35 | Functional | Case Initiation & Processing | Multiple Courts | System Administrator | Allow authorized users to delete parties/participants from a case so that party and participant lists may be updated. | High |
| 36 | Functional | Case Initiation & Processing | Probate | Clerk | Archive all deleted parties from a case so that the history of all case participants can be retrieved. | High |
| 37 | Functional | Case Initiation & Processing | Civil | Clerk | Automatically update party roles based on various pleadings or case events so that the index can be automatically updated. | Low |
| 38 | Functional | Case Initiation & Processing | Strategic Management | System Administrator | Automatically update a party's pro se status when an attorney is added to the case so that the time a party is self represented throughout the life of a case is tracked for reporting purposes. | Medium |
| 39 | Functional | Case Initiation & Processing | Multiple Courts | System Administrator | Automatically notify parties of case initiation through electronic notifications including e-mail or text messaging so that the progress of a case is transparent to participants. | High |
| 40 | Functional | Case Initiation & Processing | Civil | Clerk | Automatically schedule hearings/events at case initiation based on rules (such as case type) so that scheduling is more efficient. | High |
| 41 | Functional | Case Initiation & Processing | Civil | Clerk | Automatically assign a mediation date at case initiation so that scheduling is more efficient. | High |
| 42 | Functional | Case Initiation & Processing | Probate | Judge | Maintain the history of all bonds assigned to a case so that a judge is aware of all history to inform decision making. | High |
| 43 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Generate lists of cases eligible for bulk updates (e.g. adding docket entries) so that a clerk may operate more efficiently. | High |
| 44 | Functional | Case Initiation & Processing | Multiple Courts | Clerk | Process and update case information in bulk (e.g. case initiation, event schedule) so that a clerk may operate more efficiently. | Medium |
| 45 | Functional | Docketing | Civil | System Administrator | Define relationships between docket codes and divisions/case types so that when assigning docket codes, users are presented only active codes applicable to the filing's case type in effort to minimize the number of erroneous entries | High |
| 46 | Functional | Docketing | Civil | System Administrator | Assign visual indicators on docket codes to for example, differentiate between D.C codes and non D.C codes, so that users are guided through the docket entry process and presented help tools to perform the correct function. | High |
| 47 | Functional | Docketing | Family | Clerk | Access case information originally entered at case initiation within the docket so that information can be maintained and supplemented throughout the life a case. | High |
| 48 | Functional | Docketing | Criminal / Domestic Violence | System Administrator | Enter and maintain docket entries for events, so that for example the docket is automatically updated with changes in release status or summary hearings are automatically docketed. | High |
| 49 | Functional | Docketing | Finance | System Administrator | Configure automated docket entries and updates of case information based on functions performed in the system so that for example, a docket entry is automatically created when a check is voided. | High |
| 50 | Functional | Docketing | Multiple Courts | Clerk | Automatically update the status of a case based on docket entries so that case status is updated efficiently | High |
| 51 | Functional | Docketing | Civil | Clerk | Apply the same docket code to all cases in a consolidate group so that codes can be applied without having to docket in each individual case. | High |
| 52 | Functional | Docketing | Civil | Clerk | Apply a change to multiple dockets, parts of dockets, or groups of cases as if they were a single docket or case (e.g. a change in courtroom requires all old courtroom numbers to be changed) so that changes may be made more efficiently. | High |
| 53 | Functional | Docketing | Civil | Clerk | Apply the same cost docket to multiple accounts so that some docket entries can be distributed to holding/fiduciary accounts, and others to Court accounts. | High |
| 54 | Functional | Docketing | Civil | Clerk | Create multiple docket entries from a single event for one or more cases so that for example entries can be created for an order, rescheduled hearing, and resulted event within a single step | High |
| 55 | Functional | Docketing | Criminal / Domestic Violence | Clerk | Configure automated docket entries based on documents generated by other system functions (e.g. notices and warrants) so that docket entries are made more efficiently. | High |
| 56 | Functional | Docketing | Probate | Clerk | Support the upload of documents to the docket without requiring documents be scanned as an image prior to upload so that documents are available in the system more efficiently. | High |
| 57 | Functional | Docketing | Civil | Clerk | Associate electronic documents to docketed events so that the documents can later be easily identified and retrieved from the docket. | High |
| 58 | Functional | Docketing | IT | System Administrator | Associate related docket entries so that any related entries can be referenced throughout the docket (e.g. the docket entry for the motion is referenced in the docket entry for a granted order) | High |
| 59 | Functional | Docketing | Civil | Clerk | Associate one image to multiple cases so that the image can be retrieved from separate cases more efficiently. | High |
| 60 | Functional | Docketing | Civil | Clerk | Place prepopulated overlays, such as dates, watermarks, and signatures, on images/documents that are docketed so that the images/documents contain the necessary information more efficiently. | High |
| 61 | Functional | Docketing | Multiple Courts | Clerk | Seal and unseal docket entries or components of docket entries (e.g. documents) so that viewing is permitted only for authorized users. | High |
| 62 | Functional | Docketing | Multiple Courts | Clerk | Link related docket entries so that docket entries are able to be created and referenced more efficiently. | High |
| 63 | Functional | Docketing | Family | Clerk | Enter notes and comments separate from the official court record so that certain court participants can communicate about logistics (meeting times, etc.). | High |
| 64 | Functional | Docketing | Probate | Clerk | Query the docket by types of docket entries (e.g. all orders, all motions) so that users may locate information. | High |
| 65 | Functional | Docketing | Civil | Clerk | Amend the docket indefinitely so that users can correct errors or back date dockets while preserving information contained in the official court record (e.g. through the creation of additional docket entries to amend originals) | High |
| 66 | Functional | Docketing | Probate | Clerk | Require users provide an explanation for any edited or changed docket entry that is visible evident when viewing the docket so that changes to the court record are transparent. | High |
| 67 | Functional | Docketing | Multiple Courts | Clerk | Configure the information displayed on docket entries so that the Courts can define what information to provide the public and internal users (e.g. displaying revisions and revisions user id and time stamp). | High |
| 68 | Functional | Docketing | Probate | Clerk | Prohibit the deletion of docket entries based on configured rules so that docket entries with financial information cannot be deleted | High |
| 69 | Functional | Docketing | Family | Clerk | Configure notifications to case participants (paper or electronic) of any docket entries or changes to docket entries so that the status of a party's case is transparent. | Medium |
| 70 | Functional | Docketing | Multiple Courts | Clerk | Export the docket to various file formats including .CSV, Excel and PDF so that the docket can be used for external purposes. | High |
| 71 | Functional | Docketing | Finance | Clerk | Perform keyword searches of docket entries within a case so that duplicative docket entries are not created for the same data | High |
| 72 | Functional | Docketing | Multiple Courts | Clerk | Copy a case so that users do not need to make duplicate data entries. | High |
| 73 | Functional | Calendaring & Scheduling | Civil | Clerk | Establish and maintain resource parameters such as standard available days, times, holidays, courtrooms and electronic needs so that available resources, and relationships between available resources can be used to configure automatic scheduling rules (e.g. Courtroom 210 is available for Family cases on Tuesday's between 10-11am). | High |
| 74 | Functional | Calendaring & Scheduling | Civil | Clerk | Set a maximum number of events that can be scheduled for specific event types, judges, courtrooms and other resources so that efficient court operations are maintained through the avoidance of overscheduling (e.g. system will prompt to not allow more than 10 hearings in a day for Courtroom 200). | High |
| 75 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Assign case categories to divisions/branches so that cases are routed to their applicable division/court (e.g. landlord tenant is assigned to Landlord & Tenant within Civil). | High |
| 76 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Receive suggestions for department and judge case assignments based on case type, judge caseload and participant history so that cases may be assigned to balance caseloads while maintaining a degree of consistency. | Medium |
| 77 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Automatically assign judges to cases based on rules and established resource parameters (case type, hearing type, case load) so that cases may be assigned to balance caseloads while maintaining a degree of consistency. | High |
| 78 | Functional | Calendaring & Scheduling | Family | Judge | Assign judges to case management tracks so that differentiated case management can be accounted for in scheduling. | Medium |
| 79 | Functional | Calendaring & Scheduling | Probate | Judge | Automatically assign motion judges based on pre-defined rules so that for example, Probate can assign “Probate Division” as a judge. | Medium |
| 80 | Functional | Calendaring & Scheduling | Family | Judge | Automatically assign appointed counsel based on pre-defined rules so that appointments can be conducted accurately and efficiently. | High |
| 81 | Functional | Calendaring & Scheduling | Mediation | Clerk | Automatically assign mediators based on pre-defined rules so that mediation appointments can be scheduled accurately and efficiently. | Medium |
| 82 | Functional | Calendaring & Scheduling | Family | Judge | Track appointed counsel case assignments so that the courts can view appointed counsel caseloads and history. | Medium |
| 83 | Functional | Calendaring & Scheduling | Family | Clerk | Identify scheduling conflicts so that users are alerted and prompted to not advance scheduling (e.g. courtroom is already being used). | High |
| 84 | Functional | Calendaring & Scheduling | Family | Clerk | Receive an alert when assigning a judge to a family case with a different judge previously assigned to the family so that the one family, one judge requirement is enforced. | High |
| 85 | Functional | Calendaring & Scheduling | Family | Clerk | Receive suggestions to resolve scheduling conflicts so that authorized users are prompted to override and reschedule conflicts with accurate alternatives and availabilities (e.g. mediators are not assigned if a mediator is already assigned). | Medium |
| 86 | Functional | Calendaring & Scheduling | Multiple Courts | System Administrator | Permit authorized users to override automatic judge assignments to cases so that timely, manual adjustments can be made. | High |
| 87 | Functional | Calendaring & Scheduling | Probate | System Administrator | Generate a list of all cases with action pending within user defined criteria so that Court staff is aware of outstanding items when prioritizing and managing internal workloads (e.g. cases waiting to be scheduled). | High |
| 88 | Functional | Calendaring & Scheduling | Probate | Judge | Display elapsed time between events on a case so that key metrics are easily accessible for the use in various case functions. | Low |
| 89 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Track conformance to time standards and business rules as defined by Court rules so that time for to complete actions needed on a case adhere to rules (e.g. schedule a hearing within 30 days, move case from on case track to another in 30 days, or must override ruling within 60 days). | High |
| 90 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Edit previously scheduled calendar dates, courtrooms and judge assignments so that authorized users can edit time, location and hearing type without needing to delete the hearing. | High |
| 91 | Functional | Calendaring & Scheduling | Civil | Judge | Transfer caseloads or conduct reassignments between judges one at a time and in bulk so that caseloads transfers between judges can be completed within a single action. | High |
| 92 | Functional | Calendaring & Scheduling | Multiple Courts | System Administrator | Capture the reason a case is being reassigned so that reassignment history can be tracked and maintained for future assignment considerations. | High |
| 93 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Reschedule events automatically as caseloads are transferred to new judges so that hearings/events do not need to be re-entered manually. | High |
| 94 | Functional | Calendaring & Scheduling | Civil | Judge | Schedule multiple hearings/events for one case in one transaction, including scheduling on subsequent days so that cases that require multiple or continuous hearings/events can be scheduled in bulk and in advance. | High |
| 95 | Functional | Calendaring & Scheduling | Family | Clerk | Schedule a group of related cases in a single action so that scheduling is more efficient. | High |
| 96 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Apply a change to multiple schedules for a group of cases so that the change is automatically applied to all cases within the group in a single action (e.g. judge is sick and all cases need to be rescheduled). | High |
| 97 | Functional | Calendaring & Scheduling | Family | Clerk | Automatically record scheduled hearings or events to the case docket so that manual docket entries are not required for scheduled, modified and completed hearings/events. | Medium |
| 98 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Produce schedules for case participants including parties, judges, attorneys, interpreters and mediators so that schedules can be printed or displayed for case events/hearings, hearing types and location (e.g. mediator's daily schedule) | High |
| 99 | Functional | Calendaring & Scheduling | Family | Clerk | Automatically send notices to case participants, both internal and external to the Courts, of any scheduled, rescheduled or altered hearings/events so that case participants are given advance notice of scheduled hearings/events. | High |
| 100 | Functional | Calendaring & Scheduling | Mediation | Clerk | Provide mediators notice of incarcerated parties so that the division can obtain the necessary resources to accommodate the party (e.g. video conference or telephone). | High |
| 101 | Functional | Calendaring & Scheduling | Criminal / Domestic Violence | Clerk | Provide an option for case participants to opt-out of scheduling notifications so that participants confidentiality is upheld for specific cases (e.g. civil protection orders) | High |
| 102 | Functional | Calendaring & Scheduling | Criminal / Domestic Violence | Judge | Maintain history of attorney assignments on a case so that dates when an attorney was added or removed, and who they are representing is tracked | High |
| 103 | Functional | Calendaring & Scheduling | Mediation | Clerk | Maintain conflict of interest information regarding attorney and mediator assignments so that courts are aware of conflicts in scheduling decisions. | High |
| 104 | Functional | Calendaring & Scheduling | Probate | Judge | Recuse a judge from a specific case or attorney, and record the reason so that judge's recusal history can be tracked for future consideration in automatic scheduling rules. | Medium |
| 105 | Functional | Calendaring & Scheduling | Probate | System Administrator | Automatically bypass recused judges based on party or party attorney so that disqualified judges are prohibited from being selected during scheduling. | High |
| 106 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Produce calendars for case participants including parties, judges, attorneys, interpreters and mediators so that participants can see all scheduled events. | Medium |
| 107 | Functional | Calendaring & Scheduling | Multiple Courts | Judge | Generate and maintain calendars for judges so that all scheduling information can be combined with judge's notes and other system functions in a calendar format. | High |
| 108 | Functional | Calendaring & Scheduling | Mediation | Clerk | Generate and maintain calendars for mediators so that all availability and scheduling information is available to assist in scheduling between mediators and case participants. | High |
| 109 | Functional | Calendaring & Scheduling | Multiple Courts | Judge | Produce personalized calendar views to display calendar information for a given person, location or event and provide interface to other parts of the system to access related types of information so that all essential information applicable to the participant and case is easily accessible. | High |
| 110 | Functional | Calendaring & Scheduling | Mediation | Clerk | Provide mediators access to participant case information for scheduled events, specifically conditions of a protection order, so that the Courts can ensure the safety of mediation participants. | High |
| 111 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Reassign calendars to new judges or new courtrooms so that an entire calendar may be reassigned at once. | High |
| 112 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Create and maintain notes on the calendar so that judges and other authorized users can make personal notes. | High |
| 113 | Functional | Calendaring & Scheduling | Multiple Courts | Clerk | Reschedule a hearing directly from the calendar so that rescheduling may occur more efficiently. | High |
| 114 | Functional | Calendaring & Scheduling | IT | System Administrator | Provide a seamless user experience with Office 365 so that a judges calendar can be populated with hearings and events scheduled from the CMS (outbound) | High |
| 115 | Functional | Calendaring & Scheduling | IT | System Administrator | Provide a seamless user experience with Office 365 so that a judges calendar populates the CMS (inbound) | Low |
| 116 | Functional | Calendaring & Scheduling | IT | System Administrator | Allow clerks to view a judges' calendar so that they can accurately schedule hearings and events around the judges' availability. | Medium |
| 117 | Functional | Document Management | Criminal / Domestic Violence | Clerk | Generate and distribute documents, notices, and forms so that these can be distributed to participants as needed. | High |
| 118 | Functional | Document Management | Family | System Administrator | Create documents and forms based on rules, such as rules related to case data, case events, and time standards, so that documents and forms can be created more efficiently. | High |
| 119 | Functional | Document Management | Family | System Administrator | Create and maintain document, notice, and form templates with standard text (e.g. boilerplate language) and fields so that creating new documents can be performed efficiently. | High |
| 120 | Functional | Document Management | Multiple Courts | Clerk | Generate documents, notice or forms for groups of related cases as if group were a single case so that generation can be completed in a single action. | High |
| 121 | Functional | Document Management | Criminal / Domestic Violence | System Administrator | Allow tokens for forms generation on all available fields so that forms, templates, and other items can utilize any data field. | High |
| 122 | Functional | Document Management | Criminal / Domestic Violence | Clerk | Allow forms, documents, notices, templates, etc. to be opened, filled, and modified within the CMS so that courtroom tasks can be completed more efficiently through eliminating the need for a separate application to open a form first. | High |
| 123 | Functional | Document Management | Probate | Superuser | Modify templates so that users can edit templates to meet specific needs of their role, branch, or division. | High |
| 124 | Functional | Document Management | Multiple Courts | Clerk | Create various type of notes so that judge notes, case notes, event notes, etc. can be created apart from the official court record | High |
| 125 | Functional | Document Management | Family | Clerk | Generate labels on-demand and in batch so that they may be printed if necessary. | Medium |
| 126 | Functional | Document Management | Multiple Courts | Clerk | Display a master distribution list based on case parties, participants and other user-defined entities so that the contact information for document transmittal is maintained. | High |
| 127 | Functional | Document Management | Probate | Clerk | Establish a hierarchy of document recipients so that required recipients are clearly indicated and non-required recipients remain eligible to receive documents | Medium |
| 128 | Functional | Document Management | Civil | Clerk | Select one or more recipients for document transmittal so that selecting multiple recipients can be all at once, rather than needing to navigate to multiple screens | High |
| 129 | Functional | Document Management | Probate | Clerk | Automate the transmittal of documents to required recipients based on rules based hierarchies so that users do not need to manually select case participants to receive information. | High |
| 130 | Functional | Document Management | Civil | Clerk | Select one or more addresses to use for specific participants or parties so that notices can be sent to the best address. | High |
| 131 | Functional | Document Management | Multiple Courts | Clerk | Distribute notices, calendars, schedules forms and documents to case participants and external agencies electronically so that electronic communication (e-mail, text messaging) can replace paper communications. | High |
| 132 | Functional | Document Management | Multiple Courts | Clerk | Generate a single notice for attorney who represents multiple entities so that multiple documents are not required to be generated and distributed. | High |
| 133 | Functional | Document Management | IT | System Administrator | Support the initiation and processing of document workflows through, at minimum, scanning documents, electronic forms processing, document imports, interfaces, and retrieval of stored documents so that the Courts' existing workflows and lifecycles are preserved or replicated to achieve the same outcomes. | High |
| 134 | Functional | Document Management | IT | System Administrator | Automatically route a document to the appropriate workflow process upon initiation so that the Court existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes. | High |
| 135 | Functional | Document Management | IT | System Administrator | Configure rules-based routing of documents based on pre-defined document attributes or characteristics so that the Courts existing core workflows and lifecycles are persevered or replicated to achieve the same outcomes. | High |
| 136 | Functional | Document Management | IT | System Administrator | Allow for data exchanged through Court interfaces to be included in workflows so that the Courts existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes. | High |
| 137 | Functional | Document Management | IT | System Administrator | Allow documents to be attached to electronic forms so that associated documents require no manual attachment. | High |
| 138 | Functional | Document Management | IT | System Administrator | Allow for manual overlays to be placed on documents and images so that the Courts existing core workflows and lifecycles are preserved or replicated to achieve the same outcomes. | High |
| 139 | Functional | Document Management | IT | System Administrator | Allow for automatic workload balancing and document review distribution so that work is routed to users based on priority of filings, case milestones, staff productivity and availability, and size of existing reviewer workloads. | High |
| 140 | Functional | Document Management | IT | System Administrator | Receive prompts to guide a user through tasks within a workflow so that user errors are reduced. | High |
| 141 | Functional | Document Management | IT | System Administrator | View document management information (such as workflow status, pending tasks, recent or common searches, filters, etc.) through dashboards or personalized screens so that users are presented data and information most applicable to their use of the system. | High |
| 142 | Functional | Document Management | Multiple Courts | Clerk | View documents and images within the CMS through various displays (e.g. full-screen, thumbnail) so that users can view content in accordance to their preferences. | High |
| 143 | Functional | Document Management | Civil | Judge | Search images by date, filer, attorney, and docket description, at minimum, so that users can retrieve images efficiently. | High |
| 144 | Functional | Document Management | Multiple Courts | Clerk | Perform full text searches within documents from within the CMS so that finding information needed for notices, documents, forms, etc. can be performed efficiently. | High |
| 145 | Functional | Document Management | Civil | Clerk | Copy and paste content from documents within the system so that populating notices, documents, forms, etc. can be performed efficiently and accurately. | High |
| 146 | Functional | Document Management | Civil | Clerk | Open multiple forms simultaneously so that users can toggle between forms. | High |
| 147 | Functional | Document Management | Multiple Courts | Clerk | Apply electronic signatures, stamps and seals to documents so that manual application is not required by Court staff. | High |
| 148 | Functional | Document Management | Civil | Clerk | Manually or electronically affix the case number to scanned images or PDF images at case initiation so that each image is clearly labeled with the case number. | High |
| 149 | Functional | Document Management | Civil | Clerk | Insert, reorder, and delete pages within a previously scanned document/image so that the document is not required to be re-scanned for modification. | High |
| 150 | Functional | Document Management | Multiple Courts | System Administrator | Configure rules for automated service of process so that this may occur with less manual work. | High |
| 151 | Functional | Document Management | Multiple Courts | Clerk | Identify types of service to be executed (e.g. eService, certified mail) so that the system and filers can process service correctly. | High |
| 152 | Functional | Document Management | Multiple Courts | System Administrator | Create service data fields to include (but not limited to) service date, name of person being served, and physical description of person being served so that the party executing service has complete information. | High |
| 153 | Functional | Document Management | Civil | Clerk | Enter International Country Codes for the purposes of service so that the party executing service has complete information. | Medium |
| 154 | Functional | Document Management | Probate | Clerk | View an image of a document upon it being served so that authorized users are able to validate service. | High |
| 155 | Functional | Document Management | Multiple Courts | System Administrator | Configure rules-based notification when the United States Postal Office enters a status of service so that such notification to appropriate parties occurs automatically. | Medium |
| 156 | Functional | Document Management | Family | Clerk | Track the status of served documents so that what documents were served and to whom can be monitored. | High |
| 157 | Functional | Document Management | Multiple Courts | System Administrator | Automatically notify the process server when Notice of Service has been filed so that the process server can take appropriate action. | Medium |
| 158 | Functional | Document Management | IT | System Administrator | Automatically redact information on documents based on defined rules, formats and patterns (e.g. Social Security Number) so that confidential information is protected. | High |
| 159 | Functional | Document Management | IT | System Administrator | Configure specific redaction targets and in-line redaction features so that confidential information can be automatically redacted. | High |
| 160 | Functional | Document Management | IT | System Administrator | Identify structured expressions for redaction (e.g. case numbers) so that confidential information can be automatically redacted. | High |
| 161 | Functional | Document Management | IT | System Administrator | Identify unstructured expressions for redaction (e.g. victim names) so that confidential information can be automatically redacted. | High |
| 162 | Functional | Document Management | IT | System Administrator | Identify expressions in structured documents (e.g. forms) so that information can be automatically redacted or otherwise processed. | High |
| 163 | Functional | Document Management | IT | System Administrator | Identify expressions in unstructured documents (e.g. scanned pleadings) so that information can be automatically redacted or otherwise processed. | High |
| 164 | Functional | Document Management | IT | System Administrator | Upload and recognize handwritten court case records using Intelligent Character Recognition (ICR) so that written information, orders, client satisfaction etc. may be automatically redacted or otherwise processed. | High |
| 165 | Functional | Document Management | IT | System Administrator | Identify data sets automatically (i.e., using machine learning to learn from test documents) so that designated information may be processed automatically. | High |
| 166 | Functional | Document Management | Appeals | Judge | Perform optical character recognition (OCR) on images in .DOC, TIFF, and PDF files so that users may access, search, copy, etc. the text electronically. | High |
| 167 | Functional | Document Management | IT | System Administrator | Support file types to include, at minimum, .DOC, TIFF, PDF and Secured PDF so that various common files types are accessible in the system. | High |
| 168 | Functional | eFiling | IT | System Administrator | Allow parties such as attorneys and self-represented litigants to register as e-Filers so that they may file with the Court electronically. | High |
| 169 | Functional | eFiling | IT | System Administrator | Allow parties to hold more than one account so that registered users can file for both private court work and pro bono court work (e.g. one account requires fees waived). | High |
| 170 | Functional | eFiling | IT | System Administrator | Allow registered filers to submit filings remotely through web-based eFiling services so that they may file with the Court electronically. | High |
| 171 | Functional | eFiling | External Agency | Attorney | Navigate personalized dashboards of relevant case information so that an authorized filer may view all associated cases, recent activity, and the status of all filings (submitted, approved, in review) without needing to inquire with the Courts. | High |
| 172 | Functional | eFiling | External Agency | Attorney | Provide access to the docket from the eFiling application so that a filer may view docket information without needing to access a separate system or inquire with the Court. | High |
| 173 | Functional | eFiling | IT | System Administrator | Configure the eFiling application to adhere to D.C Courts and District of Columbia requirements and orders so that the Court is in compliance to all mandatory laws. | High |
| 174 | Functional | eFiling | External Agency | Attorney | Configure the types of filings the Courts will permit electronically so that e-Filers cannot submit filings for a division, branch or case type that requires paper filings. | High |
| 175 | Functional | eFiling | External Agency | Attorney | Submit filings 24 hours a day, seven days per week, with exception of maintenance downtime so that eFiling is highly available. | High |
| 176 | Functional | eFiling | External Agency | Attorney | Submit filings to initiate a new case so that a user may initiate a case. | High |
| 177 | Functional | eFiling | External Agency | Attorney | Submit filings to an existing case so that a user may create subsequent filings without initiating a case. | High |
| 178 | Functional | eFiling | External Agency | Attorney | Submit filings across multiple or consolidated cases so that a user can submit filings more efficiently. | Medium |
| 179 | Functional | eFiling | External Agency | Attorney | Allow users to be designated as delegates to attorneys so that law office staff can submit filings on behalf of attorneys | High |
| 180 | Functional | eFiling | External Agency | Attorney | Electronically transmit discovery information/documents so that opposing counsel and/or pro se parties receive information subject to discovery. | High |
| 181 | Functional | eFiling | External Agency | Attorney | Search for existing cases using various tools including populating recent cases, predictive text or voice search so that filers are presented more efficient and effective means to finding cases. | High |
| 182 | Functional | eFiling | External Agency | Attorney | Indicate the division or branch of the case so that the case is routed appropriately and to ensure the filing meets the requirements specific to each division/branch. | High |
| 183 | Functional | eFiling | External Agency | Attorney | Enter the case number associated with the filing so that the filing is associated with the correct case. | High |
| 184 | Functional | eFiling | External Agency | Attorney | Enter an unlimited, free form text case title associated with the filing so that case names may match business needs. | Medium |
| 185 | Functional | eFiling | Probate | System Administrator | Allow participants to opt-in to electronic service so that they may be served without requiring mail service. | High |
| 186 | Functional | eFiling | External Agency | Attorney | Electronically serve filings to registered participants so that they may be served without manual intervention. | High |
| 187 | Functional | eFiling | Civil | System Administrator | Configure rules of who can receive electronic service so that court-specific rules may be enforced (e.g., in Probate the Judge should not be eServed unlike Civil). | High |
| 188 | Functional | eFiling | External Agency | Attorney | Generate a list of all case participants so that the filer can select all necessary participants to be served. | High |
| 189 | Functional | eFiling | Probate | Clerk | Indicate participants that are eligible for electronic service and which must receive mailed service so that court rules and user preferences are followed. | High |
| 190 | Functional | eFiling | IT | System Administrator | Integrate with the case management system to automatically update the service list with removed case participants so that only applicable parties can be selected for service (e.g. dismissed attorneys won't appear). | High |
| 191 | Functional | eFiling | External Agency | Attorney | Assign roles to case participants in the service list so that attorney of record, guardian ad-litem, defendant, and other roles are identified. | High |
| 192 | Functional | eFiling | External Agency | Attorney | Add participants and participant contact information to a service list so that any missing participants can be served. | High |
| 193 | Functional | eFiling | External Agency | Attorney | Allow filers to update service lists without initiating a filing so that filers can proactively make modifications to case participants. | High |
| 194 | Functional | eFiling | IT | System Administrator | Upload one or multiple documents for filing so that filings may occur more efficiently. | High |
| 195 | Functional | eFiling | Multiple Courts | Attorney | Upload multiple file types, including at minimum .tif and .doc so that a user does not have to convert file types. | High |
| 196 | Functional | eFiling | External Agency | Attorney | Upload video recordings, audio recordings, and other forms of digital media so that the system can support the increased used of electronic evidence. | Medium |
| 197 | Functional | eFiling | External Agency | Attorney | Allow e-mail files to be uploaded so that e-mail conversations required for discovery are accessible. | Medium |
| 198 | Functional | eFiling | External Agency | Attorney | Allow filers to access court forms within the e-Filing application so that information needed for filing can be accessed within a singular location. | High |
| 199 | Functional | eFiling | External Agency | Attorney | Allow documents to uploaded from document management systems (e.g. CLIO) so that the steps to upload documents are reduced and user friendly | High |
| 200 | Functional | eFiling | External Agency | Attorney | Timestamp all uploaded files so that the history is available for court use. | High |
| 201 | Functional | eFiling | Multiple Courts | Attorney | Seal filings so that filing contents and case information are only provided to parties with proper permissions. | High |
| 202 | Functional | eFiling | Family | Clerk | Configure rules for automatic redaction so that filings are not submitted with visible credit card numbers, social security numbers, addresses, etc. | Medium |
| 203 | Functional | eFiling | Criminal / Domestic Violence | System Administrator | Automatically apply confidentiality to filings based on case types defined by the Courts (e.g. Domestic Violence, Family, Mediation cases) so that confidentiality may be implemented more efficiently. | High |
| 204 | Functional | eFiling | External Agency | Attorney | Provide an option to route filings only to judges and judge-in-chambers staff so that case information or documents can be received without being included in the official court record (e.g. ex parte flings, physiological evaluations). | Medium |
| 205 | Functional | eFiling | Probate | System Administrator | Process proposed orders as non-write protected prior to being signed by a judge, and update the order to write-protected upon being signed so that Probate can process documents both as non-write protected, and write-protected. | High |
| 206 | Functional | eFiling | Probate | System Administrator | Automatically update documents to write-protected upon being signed by a judge so that they may not be modified. | High |
| 207 | Functional | eFiling | Civil | Clerk | Permit authorized users to override write-protected so that redactions can be applied. | Medium |
| 208 | Functional | eFiling | External Agency | Attorney | Automatically generate docket entries based on the filing so that dockets are created more efficiently. | High |
| 209 | Functional | eFiling | Multiple Courts | Attorney | Indicate time-sensitive filings that require immediate action so that Clerks can prioritize workload. | High |
| 210 | Functional | eFiling | Probate | System Administrator | Configure and visually indicate mandatory fields to be completed prior to final submission based on division, branch or case type so that users do not submit without completing required information. | High |
| 211 | Functional | eFiling | Probate | Clerk | Prohibit submission of filing if missing required information so that the number of clerk reviews, rejections and re-filings is limited. | High |
| 212 | Functional | eFiling | IT | System Administrator | Configure fees for each document type contained in a filing as defined by DC Courts so that filer costs can be calculated upon submission. | High |
| 213 | Functional | eFiling | Probate | System Administrator | Calculate court e-Filing fee based on value of estate for Probate cases so that appropriate fees may be applied. | High |
| 214 | Functional | eFiling | Probate | Clerk | Calculate all itemized court costs so that filers pay the correct amount for miscellaneous requests | High |
| 215 | Functional | eFiling | IT | System Administrator | Generate a single receipt for two (2) or more Court fees so that filers receive a consolidated receipt.. | High |
| 216 | Functional | eFiling | IT | Clerk | Display for filers what costs are being generated and final costs due so that filers are provided an online shopping experience such as ringing up transactions. | High |
| 217 | Functional | eFiling | External Agency | Attorney | Permit agencies or individual filers a fee waiver status so that fees are not generated upon filing submission. | High |
| 218 | Functional | eFiling | IT | System Administrator | Accept payments for filings by credit card and electronic checks so that filers may pay remotely. | High |
| 219 | Functional | eFiling | Multiple Courts | System Administrator | Capture electronic signatures on electronic filings so that they may be submitted. | High |
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