D.7 Past Performance Questionnaire.docx
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- Solicitation number
- 36C24425R0054
About this file
This document is a Past Performance Questionnaire for a federal contract opportunity related to transportation services at the Lebanon VA Medical Center. The solicitation (Number 36C24425R0054) seeks to evaluate a contractor's performance across three key assessment elements: Quality of Services, Timeliness of Performance, and Business Relations. The questionnaire requires a detailed narrative and adjectival rating for each element, ranging from Excellent to Unsatisfactory, with the goal of providing a comprehensive assessment of the contractor's past performance.
The solicitation is issued by the Department of Veterans Affairs Veterans Health Administration for ALS/BLS and Wheelchair Van Transportation Service, with a closing date of 7 July 2025 at 11:00 AM. The form is to be completed and submitted to Cynthia Laemmerhirt via email, and it includes sections for contractor identification, evaluator information, performance ratings, overall strengths and weaknesses, and a recommendation on whether the contractor would be awarded the contract again. The document provides clear rating criteria and requires narrative explanations for any marginal or unsatisfactory ratings.
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PAST/PRESENT PERFORMANCE QUESTIONNAIRE
SOLICITATION NUMBER – 36C24425R0054
Lebanon VAMC Lebanon, PA
PLEASE COMPLETE THE FOLLOWING IDENTIFYING INFORMATION AND PAST PERFORMANCE ASSESSMENT. PLEASE SEND THE COMPLETED FORM TO CYNTHIA LAEMMERHIRT, CYNTHIA.LAEMMERHIRT@VA.GOV. SOLICITATION CLOSE DATE IS 7 JULY 2025 AT 11:00AM.:
I. CONTRACTOR IDENTIFICATION:
Contractor:
Contract Number:
Period of Performance:
Negotiated price or cost at award:
Current estimated contract dollar amount:
Describe service acquired:
II. EVALUATOR INFORMATION:
Name:
Organization:
Phone Number:
(i.e., Contracting Officer, Program Manager, Contract Specialist/Administrator, Contracting Officer's Technical Representative, other, etc.)
Time on Contract:
III. ASSESSMENT ELEMENTS: Narrative statements are vital. Please provide a narrative for each element below and then an adjectival rating under Paragraphs III.A2, III.B.2, III.C.2, and an overall Past/Present Performance adjectival rating under par. III.F based on the Adjectival Rating Descriptions below. Attach additional pages if there is insufficient space in the comment space.
PERFORMANCE ADJECTIVAL RATINGS: Choose the appropriate adjective that most accurately describes the contractor’s performance based on the descriptions below.
| EXCELLENT |
| GOOD |
| SATISFACTORY |
| MARGINAL |
| UNSATISFACTORY |
Performance meets contractual requirements with most exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual performance of the element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor was effective.
Performance meets contractual requirements. The contractual performance of the element contains some minor problems for which corrective actions taken by the contractor were satisfactory.
Performance does not meet some contractual requirements. The contractual performance of the element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.
A. QUALITY OF SERVICES
1. Narrative: Address the Contractor’s ability to provide qualified personnel (including experienced managers and/or supervisors), necessary equipment which is properly maintained, quality control for performance of your contract, and contractor’s compliance with contractual terms and conditions.
2. Rating for Quality of Services: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
|_| Excellent |_|Good |_|Satisfactory |_|Marginal |_|Unsatisfactory
| B. TIMELINESS OF PERFORMANCE: | ||
| 1. Narrative: Address the Contractor’s ability to meet the contract’s | specific response times and Contractor’s timeliness in providing any | administrative reports/documents required by your contract. |
2. Rating for Timeliness of Performance: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
| C. BUSINESS RELATIONS | ||
| 1. Narrative: Address Contractor’s willingness to improve and correct | noncompliance issues and concerns. Describe Contractor’s ability to correct problems and prevent or mitigate potential problems in a timely manner. Does Contractor display initiative and flexibility? Do Contractor personnel promote a strong working relationship with your agency/organization? Are Contractor personnel courteous and | responsive? Do Contractor personnel interface effectively with your staff? |
2. Rating for Business Relations: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
D. Identify the contractor’s overall strengths and weaknesses:
E. Given the choice, would you award to this contractor again?
YES |_| NO |_|
If no, please explain:
F. CONTRACTOR’S OVERALL PAST/PRESENT PERFORMANCE RATING: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
Additional Comments: ______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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