D.5_ SITE VISITS (BALTIMOREPERRY POINTLOCHRAVEN) AGENDAMAP INFORMATION A.pdf

BALTIMORE/PERRY POINT SITE VISIT AGENDA

APRIL 22, 2022 10:00 AM BALTIMORE

APRIL 25, 2022 10:00 AM PERRY POINT

SEE MAPS ATTACHED IN RFP

UNIVERSAL TEMPERATURE MONITORING

SOLICITATION NO: 36C24522R0059

I. Sign In (Attendance Sheet): Sign in sheet is with the COR.

Welcome/Introduction of VA Personnel: Bradley Davis CO - Bradley.Davis3@va.gov, John Ritter

CS, Gbenga Ajiboye - Gbenga.Ajiboye@va.gov (Baltimore) Fred Akru - Fred.Akru@va.gov (Perry

Point) Louis Hopson - Louis.Hopson@va.gov (Loch Raven) Delegated COR. Vendors please email the COR/CO for the Site Visits you plan to attend.

II. Purpose:

The purpose of this conference is to provide a site visit of the project area. Please submit questions to general solicitation requirements and put them in writing to the Contract Specialist via e-mail

John.Ritter2@va.gov.

Formal Amendment(s) will be issued, covering pertinent questions, answers, and clarifications regarding the project scope.

All amendments must be acknowledged with your offer.

Words of Caution

Base your offers on the Solicitation and Amendments to the solicitation as issued. Nothing said at this conference can be interpreted as an amendment to this solicitation unless it is issued as a formal amendment.

III. Scope of Work

Contractor shall provide all Universal Temperature Monitoring. See Statement of Work/Schedule.

IV. Anticipated Schedule

Proposal due date is 5/5/2022 at 9:00 AM Eastern Standard Time.

Cutoff date for questions is 4/27/2022 at 9:00 AM Eastern Standard Time.

V. Additional Information

100% Total set-aside for SDVOSB.

Magnitude: 1 Million The contract will be a Blank Purchase Agreement (BPA)

Baltimore VA Annex 209 West Fayette Street, Baltimore, MD 21201

410-605-7000 Toll-Free: 800-463-6295 Eligibility and Enrollment: 877-222-8387 or 410-605-7324 www.maryland.va.gov

Baltimore VA Annex

VISITOR

GUIDE

It is my pleasure to welcome you to the Baltimore VA Annex, which is a part of the Baltimore VA Medical Center and a division of the VA Maryland Health Care System.

The Baltimore VA Annex is located three blocks from the Baltimore VA Medical Center and is home to a number of administrative and clinical support operations for the health care system, in addition to offering a variety of outpatient services, Veteran resource programs, and clinical research activities.

This Visitor Guide provides a directory of services and patient care areas, information about patient and visitor amenities, directions to the facility, and a listing of important phone numbers.

Here at the Baltimore VA Annex and throughout the VA Maryland Health Care System, we are committed to providing safe, quality and compassionate care to Veterans.

As a physician and a Veteran with more than 30 years of service in the U.S. Navy, I want to thank you for allowing us to serve your health care needs.

Sincerely, Adam M. Robinson, Jr., MD Director, VA Maryland Health Care System

VADM, MC, USN (RET)

36th Surgeon General, USN

Welcome to the Baltimore VA Annex

Appointments To schedule, change, cancel or confirm a clinic appointment, please contact the Appointment Center at 1-800-463-6295, ext. 7333, Monday through Friday, from 8 a.m. to 4:30 p.m. To schedule an acute appointment, please call the Telephone Care Line Monday through Friday (except holidays) from 8 a.m. to 4:30 p.m. at 1-800-865-2441. If you have a life-threatening emergency, immediately dial 911.

Community Resource and Referral Center (CRRC) Located on the second floor of the annex, the Community Resource and Referral Center (CRRC) is a unique walk-in program designed to assist homeless Veterans to obtain an array of VA and non-VA services and link them to a variety of community partners. The CRRC specializes in providing financial planning and assistance, employment services, primary care, mental health care, treatment for substance abuse disorders, and placement in safe and stable housing. The CRRC also offers Baltimore’s homeless Veterans with basic necessities such as showers, laundry services, clothing and meals. The CRRC is open for walk-in visits Monday through Friday from 8 a.m. to 4:30 p.m. For further information about the CRRC, call 410-637-3246.

Mass Transportation The Baltimore VA Annex is a few blocks from the Light Rail and Metro Subway Stations at Lexington Market.

In addition, the annex is within walking distance of several bus stops on Fayette and Howard Streets. For additional information about Light Rail, Metro Subway and bus services to and from the Baltimore VA Annex, please visit the Maryland Transit Administration website at www.mta.maryland.gov/ or call 410-539-5000.

New Patients Veterans who are interested in applying for VA health care or have questions about VA health care eligibility should report to the Enrollment Center, which is located off the lobby of the Baltimore VA Medical Center by the Outpatient Pharmacy. The Eligibility & Enrollment Center is open Monday through Friday from 8 a.m. to 4 p.m. Veterans can also apply for VA health care online at www.vets.gov/health-care/apply/. If you have questions about VA health care eligibility or you need assistance completing the online application, please call 877-222-VETS (8387) and press 1.

Patient and Visitor Information

Parking Outpatients – Free valet parking is available for patients with appointments at the Baltimore VA Annex in the parking garage that is located to the immediate right of the building at 213 West Fayette Street. The parking garage only provides valet parking, so patients must have their parking receipt validated at the Information Desk in the lobby of the Baltimore VA Annex. There is a pedestrian entrance from the parking garage to the Baltimore VA Annex.

Visitors – Visitor parking is available in the parking garage that is located to the immediate right of the Baltimore VA Annex at 213 West Fayette Street.

The parking garage only offers valet parking, and there is a fee for visitors to park in the garage. There is a pedestrian entrance from the parking garage to the Baltimore VA Annex.

Patient Advocate At the Baltimore VA Annex and throughout the VA Maryland Health Care System, we strive to provide the best care possible in the most courteous and efficient manner. If you have a problem receiving your VA health care services, or you have a concern or a compliment about the customer service provided by any of our staff members, please contact the Patient Advocate for the Baltimore VA Annex and the Baltimore VA Medical Center by calling 410-605-7099.

Shuttles For the convenience of our Veteran patients and employees, shuttles run continuously between the Baltimore VA Annex and the Baltimore VA Medical Center Monday through Friday from 8 a.m. to 4:30 p.m.

At the Baltimore VA Medical Center, there are shuttles that run weekdays to and from the Loch Raven and Perry Point VA Medical Centers, the Washington, DC, VA Medical Center, the Martinsburg, West Virginia, VA Medical Center, and the Cambridge, Eastern Baltimore County, and Glen Burnie VA Outpatient Clinics.

For a listing of shuttle schedules, please visit www.maryland.va.gov/patients/shuttle.asp.

Smoking Policy The Baltimore VA Annex is a smoke-free facility.

There is a designated smoking area in the courtyard next to the annex.

Vending Machines There are vending machines on the first floor in the lobby and on the seventh floor in the break room of the Baltimore VA Annex.

Hours of Operation Public: 8 a.m. to 4:30 p.m.

Employees: 6 a.m. to 6 p.m.

Information Desk Patient Parking Entrance Security Desk Senior Exercise Rehabilitation Center (SERC) Community Resource and Referral Center (CRRC) Robotics Research Computer Training Room Home Telehealth Program MOVE Program Outpatient Trauma Recovery Program Family Intervention Team (FIT) Housing and Urban Development-VA Supportive Housing (HUD-VASH) Program Mental Health Intensive Case Management (MHICM).. 4 Wellness Center – Psychosocial Rehabilitation Recovery Center

Health Care for Homeless Veterans Program HUD-VASH Program Mental Illness Research, Education and Clinical Center – Research Neuropsychology Acquisition & Materiel Management Service Contracting Human Resources Management Service Utilization Management Break Room/Vending Machines Mental Illness Research, Education and Clinical Center – Administration Nurse Education Nurse Recruiting Office of Information Technology Worker’s Compensation

Department/Service Floor Department/Service Floor

Department and Service Directory

Appointment Center.................................. 410-605-7333

Baltimore VA Medical Center & Annex....... 410-605-7000

Baltimore Vet Center................................. 410-764-9400

Billing Information.................................... 866-393-0006

Community Resource and Referral Center 410-637-3246

Eligibility & Enrollment ............................ 410-605-7324

Homeless Veterans Program..................... 410-637-1342

Long-Term Care Information Line............. 800-949-1003, ext. 1121

Maryland VA Service & Benefits Program.. 800-446-4926, ext. 6450

MyHealtheVet ......................................... . 410-605-7045

Patient Advocate....................................... 410-605-7099

Prescription Refill Line .................. 410-605-7395

Release of Information .................. 410-605-7348

Returning Veterans ........................ 410-605-7259

State Veterans Cemeteries ............ 410-923-6981

Telephone Care Line ..................... 800-865-2441

Toll-Free Number........................... 800-463-6295

VA Benefits ................................... 800-827-1000

VA Burial Benefits ......................... 410-644-9696

Veterans Crisis Line ...................... 800-273-8255 (Press 1)

Women Veterans Services ............. 410-605-7275

From Points North and South: Take Interstate I-95 toward Baltimore.

Take the exit for I-395 toward Downtown/Inner Harbor. Stay straight on I-395, which will become South Howard Street. Turn right onto Baltimore Street after passing the Royal Farms Arena. Take the first left onto Park Avenue and continue for two blocks and turn left onto Fayette Street. The entrance for the patient parking garage is on the left at 213 West Fayette Street directly adjacent to the Baltimore VA Annex.

From Points North West: Take I-83 south towards Baltimore. Prior to reaching the Inner Harbor, turn right onto Fayette Street. Take Fayette Street across town toward the campus of the University of Maryland at Baltimore and the University of Maryland Medical Center. After crossing the intersection at Park Avenue, the entrance for the patient parking garage is on the left at 213 West Fayette Street directly adjacent to the Baltimore VA Annex.

From Points West: Take I-70 east towards Baltimore. Merge onto I-695 south via Exit 91A toward I-95 south/Glen Burnie. Take I-695 south to Exit 15A for US-40 east toward Baltimore. Take US-40 to Baltimore City and turn right on North Greene Street/MD-295 south. Take North Greene Street for four blocks and turn left onto Baltimore Street. Take Baltimore Street for four blocks and turn left onto Park Avenue after passing the Royal Farms Arena. Continue for two blocks and turn left onto Fayette Street. The entrance for the patient parking garage is on the left at 213 West Fayette Street directly adjacent to the Baltimore VA Annex.

Parking Garage: The parking garage only provides valet parking, so patients must have their parking receipt validated at the Information Desk in lobby of the Baltimore VA Annex before they leave. There is a pedestrian entrance from the parking garage to the lobby of the annex.

Driving Directions

Important Phone Numbers

Baltimore VA Annex – 209 West Fayette Street, Baltimore, MD 21201

NORTH

Woodlawn

Inner Harbor

Parkville

Overlea

DundalkTO WASHINGTON DC

W. Fayette Street

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

INTERSTATE

NORTH

W. Fayette St.

W. Lombard St.

W. Pratt St.

W. Baltimore St.

N . C h a rle s S t.

W. Lexington St.

Marion St.

W. Saratoga St.

W. Mulberry St.

P a rk A v e

N . L ib e rty S t.

N . H o w a rd

S t.

N . P a ca

S t.

L ig h t S t.

S . C h a rle s S t.

S . E u ta w S t.

S . H o w a rd

S t.

H o p k in s P la za

S

t. P a u l S t.

Legend:

Information Elevators Stairs Waiting Area Restrooms Vending Nurses Station Restricted Access

Basement Floor Radiation Oncology

Radiation Oncology

First Floor Agent Cashier DAV Transportation Eligibility & Enrollment Center Emergency Department Check-In Emergency Department Waiting Information Desk Lab Check-In MyHealtheVet Pharmacy Police Desk Primary Care Check-In 1 Primary Care Check-In 2 Primary Care Waiting Radiology Check-In

• CT

• DEXA

• Interventional Radiology

• Mammography

• MRI

• Nuclear Medicine/PET/CT

• Ultrasound

• X-ray

Radiology Waiting

Emergency Dept. Check-In

Emergency Dept. Waiting

Agent Cashier

DAV

Transportation MyHealtheVet

Police Desk

Eligibility & Enrollment Center

Primary Care Check- In 1

Lab Check-In

Radiology Waiting

Radiology Check-In

• CT

• DEXA

• Interventional Radiology

• Mammography

• MRI

• Nuclear Medicine/PET/CT

• Ultrasound

• X-ray

Pharmacy

Escalator to 2nd Floor

Parking Garage Elevators

Patient & Visitor Elevators

Emergency Entrance Only

Main Entrance

Information Desk

Primary Care Check- In 2

Primary Care Waiting

Information Elevators Stairs Waiting Area Restrooms Vending Nurses Station Restricted Access

Second Floor 2nd Floor Clinic Check-In Audiology & Speech Pathology Auditorium Automated Teller Machine (ATM) Centralized Check-In Chapel Chaplain Service Coffee Shop Decedent Affairs Dental Clinic Dermatology Diabetes Dining Area Endocrinology

ENT

Eye Clinic Flow Center Food Court Occupational Therapy Oncology Optical Shop Patient Education Physical Therapy Police Service Retail Store Women’s Health Clinic

Patient & Visitor Elevators

Bridge to University of Maryland Medical Center

Oncology/Endocrinology & Diabetes ENT

Occupational Therapy/ Physical Therapy

Patient Education

Audiology & Speech Pathology

Eye Clinic

Decedent Affairs

Dental Clinic

Dermatology & Women’s

Health Clinic

Retail StoreDining

Area

Centralized Check-In

Food Court

Auditorium Optical Shop

Chaplain Service

Police Service

Escalator to 1st Floor

Open to below

2nd Floor Clinic Check-In

Coffee Shop

Flow Center

ATM

Chapel

Third Floor 3A Inpatient Unit 3B Inpatient Unit GI Lab Multi-Purpose Room Pulmonary Release of Information

Release of InformationGI Lab/Pulmonary

Patient & Visitor Elevators

Multi-Purpose Room

3A Inpatient Unit3B Inpatient Unit

Information Elevators Stairs Waiting Area Restrooms Vending Nurses Station Restricted Access

Fifth Floor 5A Clinic Check-In 5A Surgical Clinic 5A Surgical Clinic Waiting 5B Inpatient Unit Anesthesiology Pre-Op Hemodialysis Unit Medical Service Administration Operating Room (OR) Waiting Same Day Surgery Check-In

SICU

SICU Waiting Surgical Pre-Op Check-In Surgical Pre-Op Waiting Surgical Service Administration Vascular Lab Check-In

5B Inpatient Unit

Patient & Visitor Elevators

Surgical Service Administration

SICU

SICU

Waiting

Vascular Lab Check-In 5A Surgical Clinic

5A Clinic Check-In

5A Surgical Clinic Waiting

OR

Waiting

Medical Service

Administration

Anesthesiology Pre-Op

Hemodialysis Unit

Same Day Surgery Check-In Surgical Pre-Op Check-In Surgical Pre-Op Waiting

Fourth Floor 4A Clinic 4A Clinic Check-In 4B Clinic 4B Clinic Check-In Beneficiary Travel Cardiac Cath Lab Cardiology

CICU

Consumer Relations

EKG

MICU

MICU/CICU Waiting Neurology Service Administration Prosthetics

MICU/CICU

Waiting

MICU

CICU

4B Clinic Check-In

4B Clinic

Cardiology/ Cardiac Cath Lab/

EKG

4A Clinic Check-In

Neurology Service Administration

Patient & Visitor Elevators

Consumer Relations

Prosthetics

Beneficiary Travel

4A Clinic

2nd Floor Clinic Check-In 3A Inpatient Unit 3B Inpatient Unit 4A Clinic Check-In 4A Clinic 4B Clinic Check-In 4B Clinic 5A Clinic Check-In 5A Surgical Clinic 5A Surgical Clinic Waiting 5B Inpatient Unit 6A Inpatient Unit 6B Outpatient Program 6th Floor Clinic Check-In Agent Cashier Anesthesiology Pre-Op Audiology & Speech Pathology Auditorium Automated Teller Machine (ATM) Beneficiary Travel Cardiac Cath Lab Cardiology CT (Radiology Check-In) Centralized Check-In Chapel Chaplain Service

CICU

CICU Waiting Coffee Bar Consumer Relations DAV Transportation Decedent Affairs Dental Clinic Dermatology

DEXA (Radiology Check-In) Diabetes Dining Area

EEG

EEO Office

EKG

Eligibility & Enrollment Center Emergency Department Check-In Emergency Department Waiting

EMG

Endocrinology

ENT

Eye Clinic Flow Center Food Court GI Lab Hemodialysis Unit Information Desk Interventional Radiology (Radiology Check-In) Lab Check-In Mammography (Radiology Check-In)...

Medical Service Administration Mental Health Administration Mental Health Clinic

MICU

MICU Waiting MRI (Radiology Check-In) Multi-Purpose Room MyHealtheVet Neurology Service Administration Nuclear Medicine/PET/CT (Radiology Check-In) Occupational Therapy

Oncology Operating Room (OR) Waiting Area Optical Shop Outpatient Substance Abuse Patient Education Personnel Security Pharmacy Physical Therapy Police Desk Police Service Primary Care Check-In 1 Primary Care Check-In 2 Primary Care Waiting Prosthetics Pulmonary Radiation Oncology Radiology Check-In Radiology Waiting Release of Information Retail Store Returning Veteran Program Office Same Day Surgery Check-In

SICU

SICU Waiting Sleep Lab Surgical Pre-Op Check-In Surgical Pre-Op Waiting Ultrasound (Radiology Check-In) Surgical Service Administration Vascular Lab Check-In Veterans Benefit Counselor Voluntary Service & Public Affairs Women’s Health Clinic X-ray (Radiology Check-In)

B

Department/Area Floor Department/Area FloorDepartment/Area Floor

Sixth Floor 6A Inpatient Unit 6B Outpatient Program 6th Floor Clinic Check-In

EEG

EEO Office

EMG

Mental Health Administration Mental Health Clinic Outpatient Substance Abuse Personnel Security Returning Veterans Program Office Sleep Lab Veterans Benefit Counselor Voluntary Service & Public Affairs

Patient & Visitor Elevators

Mental Health Administration

EEO

Office

Mental Health Clinic

Outpatient Substance

Abuse

6B Outpatient Program

6A Inpatient Unit

6th Floor Clinic Check-In

Voluntary Service & Public Affairs

Returning Veteran Program Office / Veterans Benefit Counselor

Sleep Lab / EEG / EMG

Personnel Security

Loch Raven VA Medical Center, Baltimore, MD 21218 410-605-7000 Fax: 410-605-7900

Eligibility and Enrollment: 410-605-7650 www.maryland.va.gov

Loch Raven VA Medical Center

VISITOR

GUIDE

Welcome to the Loch Raven VA Medical Center

Appointments To schedule, change, cancel or confirm a clinic appointment, please contact the Appointment Center at 1-800-463-6295, ext. 7333, Monday through Friday, from 8 a.m. to 4:30 p.m. To schedule an acute appointment, please call the Telephone Care Line Monday through Friday (except holidays) from 8 a.m. to 4:30 p.m. at 1-800-865-2441. If you have a life-threatening emergency, immediately dial 911.

Automatic Teller Machine (ATM) There is an ATM available on the first floor of the Community Living Center across from the Canteen Retail Store & Deli.

Canteen Location & Hours The Canteen Retail Store & Deli is located on the first floor of the Community Living Center and is open Monday through Friday from 7 a.m. to 2 p.m.

Chapel The All Faiths Chapel, which is open 24 hours a day, seven days a week, is located on the second floor of the Community Living Center off the hallway leading to the

Rehabilitation Wing. The following is the schedule for religious services that are conducted in the All Faiths Chapel:

Catholic Mass Sundays 11 a.m.

Protestant Worship Service Sundays 2:30 p.m.

Mass Transportation There is a Maryland Transit Administration (MTA) bus stop located in front of the Loch Raven VA Medical Center on Loch Raven Boulevard, with others in the surrounding area. For information about bus service and schedules to and from the facility, please visit the MTA website at www.mta.maryland.gov or call 410-539-5000.

New Patients Veterans who are interested in applying for VA health care or have questions about VA health care eligibility should report to the Outpatient Clinic, which is located off of The Alameda. The Outpatient Clinic is open Monday through Friday from 8 a.m. to 4:30 p.m. To contact the Outpatient Clinic for information about applying for VA health care or questions about VA health care eligibility, please call 410-605-7650 or visit www.maryland.va.gov/patients/ eligibility.asp.

It is my pleasure to welcome you to the Loch Raven VA Medical Center, a division of the VA Maryland Health Care System. The medical center offers specialized inpatient, outpatient and primary care services. As a leader in providing rehabilitation and skilled nursing care, the Loch Raven VA Medical Center coordinates the delivery of physical therapy, occupational therapy, kinesiotherapy and recreation therapy to achieve the highest level of recovery and independence for Maryland’s Veterans. The center also provides hospice and nursing home care to Veterans requiring non-acute inpatient care, in addition to offering specialized assistance for patients with Alzheimer’s disease and other forms of dementia.

This Visitor Guide provides a directory of services and patient care areas, maps of the campus, information about patient and visitor amenities, directions to the medical center, and a listing of important phone numbers.

Here at the Loch Raven VA Medical Center and throughout the VA Maryland Health Care System, we are committed to providing safe, quality and compassionate care to Veterans. As a physician and a Veteran with more than 30 years of service in the U.S. Navy, I want to thank you for allowing us to serve your health care needs.

Sincerely, Adam M. Robinson, Jr., MD Director, VA Maryland Health Care System

VADM, MC, USN (RET)

36th Surgeon General, USN

Patient and Visitor Information

Long-Term Care Information For questions about nursing home and long-term care programs and services available throughout the VA Maryland Health Care System, please call the Long-Term Care Information Line at 1-800-949-1003, ext. 1121.

Parking Outpatients & Visitors – There is free parking available for outpatients and visitors throughout the medical center campus, including designated spaces for handicapped parking. Additionally, free valet parking is available for all outpatients and is accessible by the entrance to the Outpatient Clinic.

Inpatients – Parking is not available for inpatients. If an emergency situation requires temporary parking, space will be provided pending arrangements for removal of the car.

Patient Advocate At the Loch Raven VA Medical Center and throughout the VA Maryland Health Care System, we strive to provide the best care possible in the most courteous and efficient manner. If you have a problem receiving your VA health care services, or you have a concern or a compliment about the customer service provided by any of our staff members, please contact the Patient Advocate for the Loch Raven VA Medical Center by calling 410-605-7542.

Shuttles For the convenience of our Veterans patients, shuttles run weekdays to and from the Baltimore VA Medical Center.

For a listing of shuttle schedules, please visit www.maryland.va.gov/patients/shuttle.asp. There is also a Loch Raven campus shuttle that is available upon request for Veteran patients Monday through Friday from 8 a.m. to 4 p.m. by calling 410-605-7549.

Smoking Policy The Loch Raven VA Medical Center is a smoke-free facility. There is a designated smoking area near the entrance to the Community Living Center, and another one located on the sidewalk to the right of the entrance for the Outpatient Clinic.

Vending Machines There are vending machines available 24 hours a day, seven days a week that are located in the hallway leading from the Community Living Center to the Rehabilitation Wing on both the first and second floors of the facility.

Visitor Guidelines Family members, friends and other individuals are welcome to visit with Veterans for emotional support during the course of their stay, unless not medically or therapeutically advisable. For additional information, please contact a member of the treatment team.

Volunteer Coffee Station There is a volunteer run coffee station located in the waiting area of the Outpatient Clinic that serves free coffee and tea to Veteran patients and their family members. The coffee station is open Monday through Friday from 8 a.m. to 12 p.m.

WiFi Internet Access Free WiFi Internet access is available in the following locations throughout the Loch Raven VA Medical Center:

• All Inpatient Units & Rooms

• All Inpatient Dining Rooms

• Canteen Retail Store & Deli

• Outpatient Clinic Waiting Area

After going into “WiFi Settings” on your personal smartphone or laptop computer, select “Patient Internet Loch Raven.” Next, open an Internet page, read the VA disclaimer, and click “Continue to Internet” to get started.

The Alameda

Loch Raven Blvd.

The Alameda

Loch Raven Blvd.

Ridgefield Rd.

Tu nla w R d.

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P

P

P

P

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Building Directory

Loch Raven VA Medical Center

Service/Section/Department Building Service/Section/Department Building

ATM 1

Canteen Retail Store & Deli 1

Chapel 1

Community Living Center Units 1

Hospice Unit 1

Kinesiotherapy (KT) 1

Occupational Therapy (OT) 1

Patient Advocate 1

Physical Therapy (PT) 1

Recreation Therapy (RT) 1

Rehabilitation Wing 1

Speech Pathology 1

Voluntary Service 1

Home Based Primary Care 2

Environmental Management Service 4

Facilities & Engineering Service 4

Information Resource Management Service 4

Police Service 4

Entrance to Parking Area for Prosthetics & Orthotics Lab

The Alameda

Loch Raven Blvd.

The Alameda

Loch Raven Blvd.

Ridgefield Rd.

Tu nla w R d.

N

S

E

W

P

P

P

P

P

P

P

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Service/Section/Department Building Service/Section/Department Building

Regional Counsel 4

DAV-Volunteer Transportation 5

Driver Rehabilitation 5

Lab-Blood Draw 5

New Patients/Eligibility & Enrollment 5

Outpatient Clinics 5

Patient Advocate 5

Radiology 5

Dementia Consultation 7

Empower Veterans Program 7

Geriatric Research, Education & Clinical Center 7

GeriPACT 7

GeroFIT Program 7

MOVE Program 7

Prosthetics & Sensory Aids Service & Orthotics Lab 14

Parking P

An alphabetical listing of departments and services is available on page 7.

Entrance to Parking Area for the Community

Living Center and Rehabilitation Wing

Entrance to Parking Area for the Outpatient

Clinic and Geriatrics Wellness Center

Floor Plans for Buildings 1 and 5

Building 1 First Floor

Legend:

Restrooms

Stairs

Elevators

Waiting Area

Vending Machine

ATM

Nurses Station

Information

Building 1 Second Floor

Building 5 Outpatient Clinic t C Wing – Oriole Hall

Rehabilitation Wing Entrance

Community Living Center

Hospice Unit Com m unity Living Center

D W ing – Farm er’s Hill Trail B W ing – Sailor’s Point tDining Room t

Conference Room

Canteen Retail Store & Deli t

Multi-Purpose Room t

Recreation Therapyt

Voluntary Service t

Executive Conference Room t

C Wing – Preakness Way

Community Living Center

Com m unity Living Center

D W ing – W alker’s Trail B W ing – Chesapeake Run tDining Room tSpeech Pathology

Chapel t

Physical Therapy (PT) & Kinesiotherapy (KT)t

Occupational Therapy (OT) t

Com m unity Living Center

Rehabilitation Wing

Community Living Center

Entrance tVolunteer Coffee Station

DAV-Volunteer Transportation

New Patients/Outpatient Clinic Check-In

Waiting Area Audiology & Radiology

Outpatient Clinic Entrance

Community Living Center & Rehabilitation Wing

Rehabilitation Check-Int

Patient Advocatet

Community Living Center & Rehabilitation Wing

Waiting Area Outpatient Clinic

Rehabilitation Wing t t t

ATM (across from Canteen)..................... 1 First Arthritis (Outpatient Clinic Check-In) ... 5 First Audiology (Outpatient Clinic Check-In) 5 First Canteen Retail Store & Deli...................... 1 First Chapel.......................................................... 1 Second Community Living Center ....................... 1 First C Wing – Oriole Hall Community Living Center ...................... 1 First D Wing – Farmer’s Hill Trail Community Living Center ....................... 1 Second B Wing – Chesapeake Run Community Living Center ....................... 1 Second C Wing – Preakness Way Community Living Center ....................... 1 Second D Wing – Walker’s Trail Community Living Center Entrance ...... 1 Second Compensation & Pension Examinations 5 First (Outpatient Clinic Check-In) Conference Room ...................................... 1 First DAV-Volunteer Transportation ............... 5 First Dermatology ............................................. 5 First (Outpatient Clinic Check-In) Dementia Consultation ........................... 7 First Dining Rooms .......................................... 1 First/Second Driver Rehabilitation ............................... 5 First (Outpatient Clinic Check-In) Empower Veterans Program .................... 7 First Environmental Management Service ..... 4 First Executive Conference Room .................... 1 First Facilities & Engineering Service ............. 4 First Geriatric Research, Education & ............ 7 First Clinical Center GeriPACT (Geriatric Primary Care) ...... 7 First GeroFIT Program ..................................... 7 First Home Based Primary Care ...................... 2 First Hospice Unit, B Wing – Sailor’s Point .... 1 First Information Resource Management ....... 4 First Service Kinesiotherapy (KT) ................................. 1 Second Lab-Blood Draw ....................................... 5 First (Outpatient Clinic Check-In)

Low Vision ................................................ 5 First (Outpatient Clinic Check-In) Mental Health ........................................... 5 First (Outpatient Clinic Check-In) MOVE Program ........................................ 7 First Multi-Purpose Room ............................... 1 First New Patients/Eligibility & Enrollment .. 5 First (Outpatient Clinic Check-In) Nurses Stations ......................................... 1 First/Second Nutrition (Outpatient Clinic Check-In) 5 First Occupational Therapy (OT) .................... 1 Second Optometry (Outpatient Clinic Check-In) 5 First Outpatient Clinic Check-In .................... 5 First Patient Advocate ..................................... 1 Second Patient Advocate ..................................... 5 First (Outpatient Clinic Check-In) Pharmacotherapy/Anticoagulation ....... 5 First (Outpatient Clinic Check-In) Physical Therapy (PT) .............................. 1 Second Podiatry (Outpatient Clinic Check-In) .. 5 First Police Service ............................................. 4 First Poly Trauma/Traumatic Brain Injury ..... 5 First (Outpatient Clinic Check-In) Primary Care ............................................ 5 First (Outpatient Clinic Check-In) Prosthetics and Sensory Aids Service ... 14 First & Orthotics Lab Radiology (Outpatient Clinic Check-In) 5 First Recreation Therapy .................................. 1 First Regional Counsel ..................................... 4 First Rehabilitation Check-In .......................... 1 Second (OT, PT and KT) Rehabilitation Wing Entrance ................ 1 Second Rehabilitation Wing ................................ 1 First/Second Social Work (Outpatient Clinic Check-In) 5 First Speech Pathology ...................................... 1 Second Volunteer Coffee Station ......................... 5 First Voluntary Service ...................................... 1 First Waiting Area – Outpatient Clinic ........... 5 First Waiting Area – Audiology & Radiology 5 First Women’s Health ........................................ 5 First (Outpatient Clinic Check-In)

Department & Service Building Floor Department & Service Building Floor

Department and Service Directory

Outpatient Clinic Entrance

INTERSTATE

INTERSTATE

C h a rl e s

S t.

33rd St. L o ch R a v e n

B lv dThe Alam eda

NORTH

TOWSON

PARKVILLE

TO BALTIMORE TO BALTIMORE

INTERSTATE

INTERSTATE

L o ch R a v e n

B lv d

The Alam eda

33rd Street

C h a rl e s

S tr e e t

L o c h

R a v e n B lv d

T h e A la m e d a

NORTH

Appointment Center ..................... 410-605-7333

Billing Information ........................ 1-866-393-0006

Eligibility & Enrollment .................. 410-605-7650

Baltimore Vet Center ..................... 410-764-9400

Geriatric Wellness Center ............... 410-605-7000, ext. 3738

Loch Raven VA Medical Center ....... 410-605-7000

Loch Raven VA Outpatient Clinic ..... 410-605-7650

Long-Term Care Information Line .... 410-642-2411, ext. 1121

MOVE Program ............................. 410-637-1245

MyHealtheVet ............................... 410-605-7045

Patient Advocate ........................... 410-605-7542

Prescription Refill Line .................. 410-605-7395

Release of Information .................. 410-605-7348

Returning Veterans ........................ 410-605-7259

State Veterans Cemeteries ............ 410-923-6981

Telephone Care Line ..................... 1-800-865-2441

Toll-Free Number for Loch Raven .. 1-800-463-6295

VA Benefits ................................... 1-800-827-1000

VA Burial Benefits ......................... 410-644-9696

Veterans Crisis Line ...................... 1-800-273-8255 (Press 1)

Women Veterans Services ............. 410-605-7275

From Points North, East and West: Take I-695 (the Baltimore Beltway) towards Towson. Take the exit for Loch Raven Boulevard (MD-542) heading South off of I-695. Continue on Loch Raven Boulevard for five miles, and the entrance to the parking area for the Community Living Center & Rehabilitation Wing (Building 1) at the Loch Raven VA Medical Center is on the right past the intersection of Loch Raven Boulevard and Argonne Drive.

The entrance to the parking area for the Outpatient Clinic (Building 5) is the next right off of Loch Raven Boulevard just prior to the intersection with The Alameda.

From Points South: Take Charles Street through Baltimore City to 33rd Street. Turn right onto 33rd

Street and continue to Loch Raven Boulevard. Turn left onto Loch Raven Boulevard and continue through the intersection with The Alameda. Shortly after passing through the intersection with The Alameda, the entrance to the parking area for the Community Living Center and Rehabilitation Wing (Building 1) at the Loch Raven VA Medical Center is on the left off of Loch Raven Boulevard.

For the Outpatient Clinic (Building 5), turn left onto The Alameda off Loch Raven Boulevard and the entrance to the parking area is a block down on the right.

Driving on the Loch Raven Campus Please obey the posted traffic signs and speed limits when driving throughout the Loch Raven campus.

Driving Directions

Important Phone Numbers

Loch Raven VA Medical Center Baltimore, MD 21218

INTERSTATE

INTERSTATE

C h a rl e s

S t.

33rd St. L o ch R a v e n

B lv dThe Alam eda

NORTH

TOWSON

PARKVILLE

TO BALTIMORE TO BALTIMORE

INTERSTATE

INTERSTATE

L o ch R a v e n

B lv d

The Alam eda

33rd Street

C h a rl e s

S tr e e t

L o c h

R a v e n B lv d

T h e A la m e d a

NORTH

WELCOME CENTER

AVENUE A

TE

NT

H

ST

RE

ET

CHAPEL DRIVE

AVENUE D

AVENUE F

EIGHTH STREET

AVENUE G

AVENUE G

EIG

HTH

STR

EET

SE

VE

NT

H

ST

AVENUE A

AVENUE D

AVENUE D

SIXTH STREET

SIXTH STREET

UN

IO

N

RO

AD

FO

UR

TH

S

TR

EE

T

FIFTH STREET

THE VILLAGE

AVENUE E

AVENUE A

23H

17H

314A

314B

80H

9H

11H

82H

22H

15H

14H 13H

24H

314C

362T

6H 5H

4H

3H 2H

1H

27H

20H

18H

C B

FISHING PIER

CREDIT UNION

US POST

OFFICEMANSION

HOUSE

WATER

TANK

FIRE

HOUSE

BASEBALL

FIELD

VA

POLICE

8A

Administration

Inpatient

Outpatient

Special Services

Support Services

Outleased Services

25H

19H

VA Maryland Health Care System

Perry Point

CAMPUS MAP

Administrative Offices 3H, 4H, 5H

Administrative Offices 13H

DAV Transportation 6H

Engineering & Contracting 101

Executive Offices 19H

Human Resources & Medical Staff Office 11H

Public Affairs 15H

Voluntary Service 15H

Community Living Center 14H

Community Living Center 23H

Community Living Center 25H

Domiciliary 1H

Domiciliary 2H

Inpatient Mental Health 364

Residential Rehabilitation Treatment 22H

Residential Rehabilitation Treatment 24H

Beneficiary Travel 361

Enrollment 361

Homeless Community Reintegration Programs 15H

Mental Health Executive Offices 80H

Outpatient Clinics 361

Outpatient Mental Health 80H

Pharmacy 361

Prosthetics 6H

Psychosocial Rehabilitation Recovery Center 366

Radiology & Lab 361

Release of Information 361

Urgent Care 361

Canteen Cafeteria 17H

Chapel 314C

Credit Union 100

Fire House 26

Greenhouse 41

Grist Mill 504

Gym 314B

Mansion House 501

Nutrition & Food Services 17H

Canteen Retail Store 17H

Theater 314A

US Post Office 64

VA Police 59

Veteran's Museum 1167

Welcome Center 97

A&MM Offices 360

Biomedical Engineering Section 27H

EMS 13H

Engineering Shops, Grounds 8A

Engineering Shops, Administration 18H

Healthcare Technology Management 27H

Interior Design 13H

Medical Media, IRM 20H

Warehouse 11

CHEP, AFGE & Admin Offices 82H

Cooperative Studies - Research 362T

Health and Human Services 5

Health and Human Services 13

Health and Human Services 14