CUS-01 OFME Turkey Point.pdf

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Kansas Mass Park Custodials, W912DQ24Q1006
Solicitation number
W912DQ24Q1006
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This document is a performance work statement for park custodial services at nine parks in Kansas. The contractor will be required to provide daily and weekly cleaning services for facilities such as shower houses, restrooms, picnic shelters, playgrounds, and parking areas. The services include tasks such as emptying trash, cleaning floors, fixtures and other surfaces, and policing grounds. The performance period is from May 1st through September 30th each year, with awards for a one year base period and two option years. The contractor must furnish all required labor, equipment, cleaning supplies, and transportation. The Army Corps of Engineers district office in Kansas City is the contracting agency.

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VENDOR INFORMATION SHEET

FY 24 Mass Solicitation / Park Custodial

W912DQ24Q1006

CUS-01 Turkey Point Melvern

OFFEROR’S NAME: _______________________________________________

OFFEROR’S ADDRESS: _______________________________________________

OFFEROR’S PHONE #: _______________________________________________

OFFEROR’S EMAIL: _______________________________________________

OFFEROR’S SAM UEI: _______________________________________________

OFFEROR’S CAGE: _______________________________________________

OFFEROR’S SIGNATURE:______________________________________________

BID SCHEDULE

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Season Base

Turkey Point Custodian Services – 2024 Base Period

FFP

The Government's payment for Turkey Point Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

FOB: Destination

PSC CD: M1PA

NET AMT BASE Year Only ____________________

0002 1 Job Season

OPTION

Turkey Point Custodian Services – 2025 Option Period 1

FFP

The Government's payment for Turkey Point Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

NET AMT OPTION Year 1 Only __________________

0003 1 Job Season

OPTION

Turkey Point Custodian Services – 2026 Option Period 2

FFP

The Government's payment for Turkey Point Custodian Services shall constitute full compensation to the Contractor for furnishing all labor, equipment, and materials; and performing all operations required to complete the work in conformity with Performance Work Statement (PWS) located in section C.

NET AMT OPTION Year 2 Only __________________

TOTAL AMOUNT ALL OPTIONS ____________________

Form PPQ-0 (9/30/11)

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information

Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain)

Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information

Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY BACK

TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS. CLIENTS ARE HIGHLY

ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE

SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT

RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an

Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the

Contractor successfully performed a significant event that was a benefit to the

Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the

Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff

(including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations

(including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

RELATED EXPERIENCE FORM:

This form must be completed by all offerors in order to receive consideration for award. If additional space is needed, this form may be duplicated as necessary, no more than three submissions. Information describing the offeror’s complete contracting background and experience shall be provided. The contractor’s information should only describe experience that directly pertains to the type of work set forth in this in Section C of this solicitation. Include details of any training which would enable you to better perform the work outlined in the specifications. Reference information should include the names and current telephone numbers of all agencies/firms listed.

Experience

Contract Work/Type:

Agency/Firm for Whom the Work Was Performed:

Contact Person at the Site: Telephone:

Month/Year Work Began: Month/Year Work Ended:

Description of Duties/Work: (Please provide details)

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

TURKEY POINT PARK CUSTODIAN SERVICES

MELVERN LAKE PROJECT OFFICE

1. General: This is a non-personnel services contract to provide Custodial Services at Turkey Point Park, Melvern Lake Project. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, required supplies and materials, transportation, tools, supervision, and other items and non-personal services necessary to perform services as defined in this Performance Work Statement, except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: Melvern Lake is a flood control reservoir located in East Central Kansas. With the presence of an upstream drainage system consisting of 349 square miles of prairie ecosystem, composed of primarily warm-season grasses intermixed with agriculture and hardwood forest, it provides for better than average water quality and clarity. The lake is located approximately 43 miles South of Topeka, 90 miles Southwest of the Kansas City, 35 miles Northeast of Emporia. A map of Melvern Lake can be found on the Internet at: http://www.nwk.usace.army.mil/me/. Melvern Lake provides water for a Rural Water District, flood protection for downstream areas and is part of a network of Corps of Engineer Lakes that help control flooding in the Missouri and Mississippi River basins. Melvern Lake encompasses approximately 6900 acres of surface water, has a storage capacity of 363,000 acre-feet (an acre-foot = 325,000 gallons). Federal lands surrounding Melvern Lake total 23,362 acres of which 11,353 acres are leased to the Kansas Department of Wildlife and Parks (KDWP) for land management.

Land management practices used by the Corps of Engineers and KDWP are engineered to preserve their natural value, providing benefits to the nation in areas of flood damage reduction, recreation, fish and wildlife management and water quality improvements. Four parks around the lake are managed and maintained by the Corps of Engineers, these parks include roads, utility systems, campsites, group camps, swimming areas, boat ramps, picnic grounds, playground areas, day use areas, nature trails, shelter houses and shower houses. In addition to Corps-managed areas, the Corps also maintains active lease agreements with KDWP and Private entities. The Lease's provide a full range of marina services, camping, swimming areas, nature trails, horse trails, boat ramps, boat rentals, fishing and hunting areas for the public. Additional services contracted to the private sector include mowing, refuse collection, facility cleaning, park attendant services and Law Enforcement. The Corps manages the contracts and conducts inspections to ensure that the services are provided for visitors to the lake.

1.3. Flood Control. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto being serviced by this purchase order. If inundation materially affects the scope of work, Contractors may be requested to submit a pricing proposal covering the unserviceable or affected portion of his work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause [Changes, FAR 52.212-4(c)]. Payment for services not performed because of conditions stated above shall be initially withheld until execution of an equitable adjustment is made by contract modification.

1.3.1. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and two (2) 12-month option years.

Actual services shall be performed from 01 May through 30 September each year during the periods listed below.

The Period of Performance reads as follows:

Base Year – 01 May 2024 through 30 April 2025 Option Year 1 – 01 May 2025 through 30 April 2026 Option Year 2 – 01 May 2026 through 30 April 2027

1.4. General Information

1.4.1. Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is how he/she ensures that their work complies with the requirements of the contract. The contractor shall submit a copy of their quality control plan to the COR for approval prior to the start of work. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his/her QC system. The Quality Control Plan shall include, at a minimum, the following: A description of the inspection system to cover all tasks and services listed on the Performance Requirements Summary (Part 7.1 Technical Exhibit 1). The description shall include specifics as to the areas to be inspected on a scheduled or unscheduled basis, frequency of inspections, and the submission of quality control checklist for all services that are performed. See (Attachment 8) Quality Control Plan Template/Example.

1.4.2. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). Typically, Quality Assurance Inspections will occur anytime following services. If deficiencies are found that exceed the performance threshold, the Contractor shall be notified and may be allowed to make corrections within 12 hours of notification of the deficiency.

1.4.3. Security Requirements: The Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security Requirements (AT/OPSEC). See (Attachment 3) of this PWS.

1.4.3.1. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government equipment, and materials shall be secured.

1.4.3.2. Key Control: The Contractor shall establish and implement methods of making sure all keys, gates, door, and safe codes issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. All references to keys include key-pad codes. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key-pad codes to the Contracting Officer.

1.4.3.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.4.3.2.2. The Contractor shall prohibit the use of Government issued keys/key-pad codes by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.4.3.2.3. Gate Codes-Door Codes: The Contractor shall establish and implement methods of ensuring that all gate/door codes are not revealed to unauthorized persons. The Contractor shall ensure that lock codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.4.4. Required Insurance: Contractors shall obtain and maintain insurance in accordance with the requirements of FAR 28.307-2 Liability and 52.246-25 Limitation of Liability – Services.

Reference paragraphs a, b, and c.

1.4.5. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.4.6. Pre-Season Orientation and Training: Prior to beginning performance of this Contract, Contractors are responsible for ensuring that all Contractor employees and personnel are familiar with the requirements of this Contract and custodial requirements and duties. Failure of the Contractor to properly train employees and personnel, resulting in unsatisfactory performance of this Contract, will be grounds for termination of the Contract.

1.4.7. Contracting Officers Representative: The (COR) will be identified by a separate letter. The

COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract - Perform inspections necessary in connection with contract performance - Maintain written and oral communications with the Contractor concerning technical aspects of the contract - Issue written interpretation of technical requirements, including Government drawings, designs, specifications - Monitor Contractor’s performance and notifies both the Contracting Officer and Contractor of any deficiencies - Coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.4.8. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the Contracting Officer’s Representative (COR) at the Project Office to the Contracting Officer. Day to day contact and telephone communication with Government personnel shall normally provide adequate information exchange. The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times. However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.4.9. Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7 AM and 6 PM, every scheduled day of the week, except when the parks facilities are closed for administrative reasons.

1.4.10. Communication: The contract manager or alternate shall communicate with the COR to provide a status update on work being performed, Monday thru Friday. The Contractor shall furnish a phone number that shall be attended during the hours of operation to which calls concerning contractual matters can be placed.

1.4.11. Contractor Conduct: All individuals involved in operations shall not be under the influence of drugs or alcoholic beverages. The Contractor shall, always, be responsible for the conduct and discipline of his/her employees. Contractor personnel shall present a neat appearance and shall always conduct themselves in a proper manner during the performance of this contract. All individuals involved in services shall be dressed neatly and fully to include shoes, pants or shorts, shirt with sleeves that shall be closed or buttoned. Clothes such as old work clothes, short-shorts or “cut-offs” shall not be worn while performing duties. Personal Protective Equipment shall fully comply with the current edition of EM-385-1-1 at the time of award. Since a significant portion of the work shall be performed in the presence of the public, the conduct of all employees is critical and shall be closely monitored.

1.4.12. Removal of Contractors Employees: The Contracting Officer may require the Contractor to immediately remove from the work site any employee who endangers persons or property, or whose physical or mental condition would impair the employee's ability to satisfactorily perform the required work. Notification to the Contractor will be verbal and in writing when time and circumstances permit. Otherwise, notification shall be verbal or by telephone, and shall be in writing as soon as possible. No such removal, however, shall reduce the Contractor’s obligation to perform all work required under this contract, and immediate replacement shall be made as required. This requirement shall not be the basis of any claim for compensation or damages against the Government.

1.4.13. Equipment Breakdown/Staffing: Equipment breakdown or staffing issues shall not relieve the Contactor of the responsibility of performing the work as specified. It shall be the responsibility of the Contractor to assure that he/she has, or can obtain on short notice, sufficient backup equipment and personnel to continue the services as specified, with minimal interruption.

1.4.14. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with Title 36

Rules and Regulations for the entire period of performance of this contract.

1.4.15. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely.

1.4.15.1. Labor Hours Reporting: The Contractor shall report the number of hours worked on government property monthly during the period of performance of services under this contract. These hours shall be recorded on the Contractors monthly invoice and submitted with the daily work logs monthly to the Melvern Project Office.

1.4.16. Conservation of Utilities: The Contractor shall make sure employees practice utility

Conservation. The Contractor shall operate under conditions that prevent the waste of utilities to include, assure lights are turned off when not in use, unless otherwise specified by Government personnel and assure water faucets or valves are turned off when not in use.

1.4.17. Environmental Controls:

1.4.17.1. Compliance with Laws and Regulations: The Contractor shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. The Contractor shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.4.17.2. Notification of Environmental Spills: If the Contractor or employee(s) of the Contractor spills or releases any substance into the environment, the Contractor shall immediately report the incident to the Environmental Coordinator in accordance with local procedures and shall also notify the Contracting Officer’s Representative (COR), or in his or her absence the Contracting Officer. The Contractor shall be liable for containment and environmental cleanup of the spill or release of such substance.

1.4.17.3. Hazardous Materials: The Contractor is responsible for advising his/her employees of all Environmental and Hazardous Material Handling and is also required to provide to the COR the Safety Data Sheets (SDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.4.17.4. Park Custodian List of Cleaning Products. Contractors shall use standard commercial cleaning products generally available in the local marketplace and shall use those products only in accordance with their labeled instructions and uses.

1.4.18. Payment: Payment will not be made for services not performed. Contractors shall provide the

Project Office with an invoice at the end of each month, requesting payment for that month’s services. Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM. In accordance with the Prompt Payment Act, payment will be made approximately 30 days after the last day of services received for the billing period, or 30 days from receipt of the invoice, whichever is later.

1.4.19. Final Payment: Final payment will not be paid to the Contractor until all Government property is reconciled, and facilities are inspected for cleanliness by Corps personnel. The Contractor is responsible for keys, property, and equipment issued by the Government. The Contractor shall be held liable for any loss, including any equipment issued by the Government that is lost or damaged due to negligence.

1.4.20. Lost and Found: All articles found by Contractor personnel (or if the public turns it in to the

Contractor) whom a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned in to the COR. The Contractor shall obtain receipts for articles turned in to the COR.

1.4.21. Other Contracts. The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other Contractors and Government employees.

All work must be carefully planned and fitted so as not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other Contractors or Government staff.

1.4.22. Volunteers. Volunteers may be utilized in the parks. Volunteers receive and follow instructions from a Government Representative, not from Contractors. Contractors should not consider any volunteer as his/her employee. Volunteers may perform other duties as instructed by a Government Representative.

1.5. Contractor Arrival. The Contractor may be required to reside on-site, the Contractor shall move onto the designated site a minimum of five (5) but not more than seven (7) days prior to the start of services.

Electrical services will be provided upon arrival if arrival takes place during normal business hours.

Water and sewer services may be postponed upon arrival or discontinued near departure if cold weather conditions warrant. All costs for moving onto and from the site shall be borne by the Contractor.

Contractors residing on-site shall do so including nights during the period of service shall remove the trailer and all personal property from the site not later than seven (7) days after the end of the service period.

1.6. Campsite. Contractors shall maintain the area where the trailer (RV unit) is always parked in a clean and sanitary condition. No dog pens, horse corrals, poultry cages, or similar facilities for pets or raising of animals will be allowed. Government-furnished storage buildings are to be used for storage of supplies only – not as pens or cages for pets.

Contractor pets shall fall under the same restrictions of Title 36 that apply to our visitors. Visitors to the park should have open access to the Contractor’s site without the possibility of incidental contact with pets. Small vegetable or flower gardens are permitted where designated upon approval from the Contracting Officer or his representative. Decorations may be allowed or disallowed at the discretion of the Government. Excessive decoration of campsites is discouraged. Contractors shall perform watering in and around the Contractor’s trailer site. The Contractor shall not use any chemicals (for example, Roundup, Weed-B-Gone, etc.) to control weeds.

1.7. Security of Personal Property: Security of Park Custodian’s living quarters and all personal property shall remain the Custodians responsibility throughout the contract period. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the Custodians property. In addition to automobile liability insurance required in Section 1.1.4., the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, general liability, comprehensive property, etc.

1.8. Cooperation with Others: Contractor shall cooperate with other Park Custodians, Attendants, Park

Volunteers, Corps of Engineers employees, Government Contractors, lessees, and law enforcement personnel. Contractor shall not direct the work performance of another Contractor.

1.9. Pets: Any pets allowed shall be confined or restrained in a manner that shall prevent physical contact with visitors that may come to the Contractor’ living area or quarters for assistance. All pets shall be always kept on a leash 6 feet in length or under physical restraint. Pets shall not be allowed in or near the shower houses, shelters, bathrooms etc. (NO EXCEPTIONS) unless registered as a Service Animal. Contractor shall be liable for any damage to government facilities, and/or damage to park visitors’ property or person caused by their pets. Contractors are responsible for daily cleanup of their pet’s waste and disposing of the same in an approved sanitary manner. Pets shall be kept clean, free of foul odors, and have all vaccinations as required by state laws in effect at the park’s location. The Contracting Officer’s Representative may require the removal of any animal deemed a nuisance or a danger or causes physical damage to Government property.

1.10. Work Schedule: Contractors shall perform all specified duties during the period of performance according to the schedule included in Attachment 6 of this PWS. The Contractor must work federal holidays even if they fall on a normally scheduled day off. An alternate day off will be approved by the Contracting Officer or their designated representative. The Contractor shall also be required to perform duties on September 30th even if it falls on the Contractors normally scheduled day off.

1.11. Visitor Assistance: The primary role of the Contractor is custodian services at or around the facilities and throughout the park. A secondary role is to courteously assist visitors and to inform customers of the rules and regulations tactfully and respectfully. Contractor cannot enforce Title 36 regulations. The Contractor shall not argue with, threaten, harass, or badger visitors or attempt to detain or apprehend violators or conduct searches of people or personal property. Contractors shall perform their duties with professionalism befitting a public servant and the Corps of Engineers. Contractors shall not use profanity in dealing with the public, project personnel, or other Contractors. Within the context of Corps policies and regulations, Contractors shall provide for the needs of our visiting public and act as public relations representatives for the Corps of Engineers.

1.11.1. Contractors shall become familiar with Title 36, CFR, Chapter III, Part 327, “Rules and

Regulations Governing Public Use of Corps of Engineers Water Resource Projects”, campground and/or park rules, policies, and requirements. Promptly report to any Park Ranger, all accidents, violations of law, disturbances, and situations that could affect the health and safety of visitors. Serious or life-threatening incidents and emergencies shall be immediately reported to park rangers, project personnel and/or local law enforcement.

Minor situations and incidents shall be reported to Park Rangers as instructed. Contractors shall not attempt to direct, manipulate, undermine, oppose, or “second-guess” decisions made by Park Rangers or other Corps employees.

1.11.2. Contractors shall not discriminate against persons based on race, color, religion, sex, national origin, age, or disabilities.

1.11.3. Contractors shall not carry or display firearms, pepper spray, mace, clubs, or any item or piece of equipment that may be construed as a weapon. This policy shall be followed despite any “conceal and carry” permit the Contractor may possess. Contractor shall not display any type of emergency lights or emergency/law enforcement decals on vehicles used during the performance of this contract.

1.11.4. Contractors shall remove any signs from their vehicles stating “Park Custodian” or similar type signs when not actually working under the contract (Example: when off duty, Contractor shall remove signs prior to leaving the park).

1.12. Questions and Answers: Prospective bidders should contact Danny Homer at 816-389-3458 or Julie

Radcliffe at 816-389-3349 at the Melvern Project Office, for any questions pertaining to the PWS.

Potential Contractors are urged to inspect the areas they are interested in before they submit a quote, to become familiar with the size and scope of the area and the required duties.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Clean: As used generally, free of all foreign matter, dirt, debris, film, spots, streaks, or other impurities. As used for acceptance of work means gleaming; free from dirt, contamination, or impurities; unsoiled, unstained, neat, and tidy, free of dirt, foreign material, residue, mold, mildew, algae, trash, excess water, sanitizers, and cleaners.

2.1.2. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. Contracting Officers Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Critical element. A critical element is a task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value or measure comprising a standard.

Deviations from standards for critical elements shall constitute a major defect.

2.1.6. Non-critical element. A non-critical element is a task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard. Repeated unsatisfactory performance or non-performance on non-critical elements can constitute a substantial deviation (major defect) from the standard.

2.1.7. Debris: Articles or parts thereof such as dead insects, paper, gum, paper clips, candy, lint, litter, strings, cigarette butts, leaves, sand, excrement, etc.

2.1.8. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.9. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.10. Dirt: Particles of sand, soil, grit, or pebbles; mud, dust, fuzz, tar, liquid stains, vomit, ashes, etc.

2.1.11. Disinfect: To cleanse to destroy any harmful microorganisms, fungus, algae, and mold, by application of an approved chemical agent.

2.1.12. Foreign Matter: Any articles, or parts thereof, not belonging to the place found, including but not limited to; spider webs, cobwebs, wasp nests, bird nests, etc.

2.1.13. Fully Clothed: Meaning a sleeved shirt (T-shirts are acceptable), trousers- shorts, and shoes shall be always worn, except that this requirement shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required for the application of various chemicals. Clothing shall be clean and neat in appearance and shall not be ripped, torn, or excessively faded.

2.1.14. Glass: Exposed glass surfaces (Lucite, plastic, transparent materials, metal mirrors) that are not windows.

2.1.15. Neat/Clean: Orderly, tidy, free from dirt and debris.

2.1.16. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS.

When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.17. Major Defect. A major defect is a defect that is likely to reduce materially the usability of the unit of service for its intended purpose. A major defect is a defect that judgment and experience indicate would result in hazardous or unsafe conditions. A major defect is also a defect that judgment and experience indicated that to achieve substantial compliance with an established standard, immediate corrective action is required. A major defect is also classified as a collection of 2 or more minor defects in the same general area.

2.1.18. Minor Defect. A minor defect is a defect that is not likely to reduce materially the usability of the unit of service for its intended purpose or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgment and experience indicated is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.

2.1.19. Park Facilities. Include but are not limited to: Parking lot/areas, boat ramps, courtesy docks, shower/restrooms, vault toilets, trailer sanitary dump stations, campsites, picnic shelters, picnic areas, playgrounds, beaches, park custodian sites, and alongside roadways extending 20 feet outward from each shoulder.

2.1.20. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.21. Quality Assurance. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.22. Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.23. Quality Control. All necessary measures taken by the Contractor to assure that the quality of the product or service shall meet contract requirements.

2.1.24. Sanitary: Clean and free of bacteria that may endanger health; hygienic.

2.1.25. Subcontractor. One that enters a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.26. Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, and foreign matter collected during cleaning, and unwanted residues and ashes.

2.1.27. Windows: The glass surfaces which are an integral part of the outer wall of a building.

2.1.28. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.29. Work Week. Is defined as Sunday thru Saturday, unless specified otherwise.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: The Government will furnish to the Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor shall verify its quantity and condition in writing to the Contracting Officer’s Representative on Memorandum Receipt, ENG Form 4866, upon receipt. Damages or loss will be reported in writing, to the Contracting Officer’s Representative, within 72 Hours.

3.1. Government Property/Check Out - Contractor shall be required to sign for accountable Government property and equipment at the beginning of the contract period. Contractors shall be responsible for maintaining the property and return Government property at the end of the contract period unless other arrangements have been made.

3.2. Storage Shed. The Government will provide a storage facility for Contractors to store and maintain supplies/materials, equipment, etc. for use in the performance of the contract. Contractors shall provide upkeep and minor maintenance to the facility assigned to the Contractor at Contractor’s sole expense.

Before any modification of the facility is performed by the Contractor at his/her expense, the Contractor must give the Contracting Officer documentation describing, in detail, the modification requested. No alterations to the facility shall be made without specific written permission from the Contracting Officer.

All Contractor property must be removed permanently at the end of the contract.

3.3. Campsite. An improved site for a self-contained trailer or motor home with 50 Amp electric service, water, sewage hookups and refuse collection (from nearby dumpster) will be provided at no charge to the Contractor. Some utilities may be impacted by weather and not readily available prior to opening of parks.

Occupancy of this site is limited to the Contractors camping unit and personal vehicles only. The campsite, turnout and associated facilities shall not be modified for convenience of the Contractor without prior approval from the COR.

3.4. Services: The Government will provide refuse collection from dumpsters identified by the COR located at the entrance to the campground. The Contractor shall be responsible for bringing all refuse and debris collected during performance of services (including emptying of waste receptacles, as specified) to the identified dumpsters. The Contractor shall not dispose of flammable liquids, mineral spirits, oil, lubricants, and other flammable or hazardous material in dumpsters.

3.5. Materials and Supplies: Materials and supplies will be issued to the Contractor initially and on an as needed basis thereafter. All materials and supplies remaining at the end of the season shall be returned to the Melvern Lake Project Office.

3.5.1. Toilet Paper

3.5.2. Trash bags

3.5.3. Water for cleaning

3.5.4. Daily work logs

3.6. Keys – The Contractor will be furnished a set of keys to those buildings and areas where access is necessary to perform the work described herein or determined to be necessary by the COR. No duplicates of the keys may be obtained in any manner by the Contractor. Security of the keys shall be the responsibility of the Contractor. The failure of the Contractor to provide adequate key security will result in a deduction from payment due the Contractor in the amount required to replace lost or damaged key and a deduction for replacement of any locks, lock tumblers, or lock sets for any affected locks at the rate charged by a commercial locksmith.

3.7. Utilities: The Government will furnish utilities for the operation of the custodial services…

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