CUI - Attch 6 - Past Performance Questionnaire.docx

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Antarctic Science and Engineering Support Contract, Solicitation
Solicitation number
49100425R0006
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This document is a Past Performance Questionnaire for the National Science Foundation's (NSF) Antarctic Science and Engineering Support Contract (ASESC) solicitation, numbered 49100425R0006. The document is designed to collect comprehensive performance evaluations from previous clients regarding a contractor's past performance across seven key areas: quality, schedule/timeliness, customer satisfaction, management/personnel, cost/financial management, safety/security, and general performance. Evaluators are asked to rate the contractor's performance using adjective ratings ranging from Exceptional to Unsatisfactory, providing detailed insights into the contractor's capabilities in executing complex projects.

The solicitation is for an Indefinite-Delivery Indefinite-Quantity (IDIQ) contract with a single award, anticipated to have a twenty-year ordering period. Work locations will include Continental United States contractor sites, New Zealand, and Antarctica. The contract will be subject to unrestricted full-and-open competition, with NSF seeking to determine the best-value source capable of fulfilling the Antarctic science and engineering support requirements. Potential contractors must complete the questionnaire, which allows previous clients to provide nuanced feedback on their performance across multiple evaluation criteria, enabling NSF to comprehensively assess an offeror's past performance capabilities.

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49100425R0006 Attachment 6

FROM: U.S. National Science Foundation (NSF) Office of Budget, Finance, and Award Management (BFA), Division of Acquisition and Cooperative Support (DACS)

SUBJECT: Antarctic Science and Engineering Support Contract (ASESC)

Greetings, If you are receiving this letter and attached survey, it is because an entity you (the “client”) have previously done (or are currently doing) business with is interested in responding to a solicitation for the NSF ASESC procurement. Details regarding this procurement can be found through SAM.gov Contract Opportunities under the solicitation number 49100425R0006.

NSF intends to determine the best-value source which can fulfill this requirement. NSF humbly requests your cooperation with the offering entity (“offeror”) for the purposes of providing a complete survey to NSF. Completion of this survey is vital to NSF’s assessment of an offeror’s past performance, without which a full evaluation cannot be carried out.

NSF requests that the client completes this questionnaire and submits it directly back to the offeror. The offeror will submit the complete questionnaire to NSF with their proposal. Clients are highly encouraged to submit questionnaires directly to the offeror. However, questionnaires may be submitted directly to NSF at recompete.usap@nsf.gov.

The Government reserves the right to verify any information on this form.

NSF thanks you for your cooperation.

Miranda Lewis, Contracting Officer National Science Foundation Division of Acquisition and Cooperative Support

PAST PERFORMANCE QUESTIONNAIRE

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information
Firm Name:CAGE Code:
Address:SAM Unique Entity ID Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: ☐Prime Contractor ☐Subcontractor ☐ Joint Venture ☐ Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #/Email):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: ☐ Firm Fixed Price ☐ Cost Reimbursement ☐ Other (Please specify): Contract Title:

Contract Performance Location(s):

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy) (if applicable):

Actual Completion Date (mm/dd/yy) (if applicable):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable): Explain Differences:

4. Project Description:
Complexity of Work☐ High☐ Med☐ Routine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name: Title:

Phone Number: Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT YOUR EVALUATION OF THE OFFEROR’S PERFORMANCE

RATING
DEFINITION
NOTE
Exceptional
Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

Very Good
Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.
Satisfactory
Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not

performing beyond the requirements of the contract.

Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's

proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.
An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious

magnitude that it alone constitutes an unsatisfactory rating.

Not Applicable
No information or did not apply to your contract
Rating will be neither positive nor negative.

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts
Choose an item.
b) Ability to meet quality standards specified for technical performance
Choose an item.
c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance
Choose an item.
d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)
Choose an item.
2. SCHEDULE/TIMELINESS OF PERFORMANCE:
a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)
Choose an item.
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract
Choose an item.
3. CUSTOMER SATISFACTION:
a) To what extent were the end users satisfied with the project?
Choose an item.
b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)
Choose an item.
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
Choose an item.
d) Overall customer satisfaction
Choose an item.
4. MANAGEMENT/ PERSONNEL/LABOR
a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?
Choose an item.
b) Ability to hire, apply, and retain a qualified workforce to this effort
Choose an item.
c) Government Property Control
Choose an item.
d) Knowledge/expertise demonstrated by contractor personnel
Choose an item.
e) Utilization of Small Business concerns
Choose an item.
f) Ability to simultaneously manage multiple projects with multiple disciplines
Choose an item.
g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution, and response to Government changes
Choose an item.
h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
Choose an item.
5. COST/FINANCIAL MANAGEMENT
a) Ability to meet the terms and conditions within the contractually agreed price(s)?
Choose an item.
b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client
Choose an item.
c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back- up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)
Choose an item.
d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.
Choose an item.
e) If this is/was a government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.
Choose an item.
f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.
Choose an item.
6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users’ rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

Choose an item.
b) Contractor complied with all security requirements for the project and

personnel security requirements.

Choose an item.
7. GENERAL
a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).
Choose an item.
b) Compliance with contractual terms/provisions (explain if specific issues)
Choose an item.
c) Would you hire or work with this firm again? (If no, please explain below)
Choose an item.
d) In summary, provide an overall rating for the work performed by this contractor.
Choose an item.

Please provide responses to the above questions (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

Click or tap here to enter text.

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