CTR057864_Contract_Amendment_No_10-_Contract_Extension_and_IPad_service_commitment.pdf

Contract Amendment

Arizona Department of Administration

State Procurement Office 100 N. 15th Avenue, Suite

Phoenix, AZ 85007

Arizona State Parks & Trails, Reservations, Point of Sales, Website and Call Center

CTR057864 Amendment # 10

Arizona State Parks & Trails, Reservations, Point of Sales, Website and Call Center

US eDirect

This Contract Amendment Number 10, executed in accordance with Special Terms and Conditions Sections

3.2 Contract Extensions and 5.1, Amendments, is hereby executed to modify the contract terms as follows:

Both parties hereby agree to extend the current term ending date of July 31, 2026 to July 31, 2027; Contractor agrees and understands that the extension of the contract term does not limit ASPT from exercising any and all contractual remedies and rights as stipulated in contract CTR057864.

Additionally, section 15.0 Cost Proposal, Sub-section 15.1.2.1 which reads, “Any refunds of Reservations Surcharges given to a customer within ASPT policy will also require 70% of that amount to be refunded by the vendor to the ASPT. (If ASPT initiates a cancellation due to Public Health issues, disruption of utilities service or an extreme act of nature - Fire, Flood, etc.)” is hereby modify to read:

15.1.2.1 Any refunds or Reservations Surcharges given to customer within ASPT policy will require 70% of that amount to be refunded by the vendor to the ASPT. Vendor shall be responsible for the 70% amount refunded to ASPT if ASPT initiates a cancellation due to (1) public health issues, including but not limited to declared public health emergencies by local, state, or federal entities; (2) disruption of utilities service that I an unplanned and unscheduled event, or (3) health and safety emergencies within a park unit, district, region, or statewide as determined y ASPT; and is beyond the control of ASPT, including but not limited to an extreme act of nature – Fire, Flood, etc.

RECITALS

The State and Supplier entered into that certain agreement title Master Service Agreement signed on November 5, 2021 pursuant to which Supplier is to provide Reservations, Point of Sales, Website and Call Center services.

Thereafter, Amendment Number 1 was executed on March 28, 2022 to modify Sub-section 10.17.1 to replace the word “award” with the word “implementation”.

Thereafter, Amendment Number 2 was executed on June 29, 2022 to modify the following:

1. The Contract Start & Migration Complete date is changed from August 1, 2022 to July 20, 2022;

State Procurement Office 100 N. 15th Avenue, Suite

Phoenix, AZ 85007

Arizona State Parks & Trails, Reservations, Point of Sales,

2. Section 11.3 System Migration will not be in effect from July 20, 2022 to July 31, 2022; and

3. Section 11.3 System Migration will be in full effect on August 1, 2022.

Thereafter, Amendment Number 3 was executed on June 29, 2022 to modify the following Sections and Sub-sections:

1. Sub-section 5.2.18 of the Scope of Work.

2. Sub-section 5.2.21 of the Scope of Work.

3. Sub-section 5.2.22 of the Scope of Work.

4. Sub-section 5.3.20.1 of the Scope of Work.

5. Sub-section 5.3.20.4 of the Scope of Work.

6. Sub-section 5.3.24.4 of the Scope of Work.

7. Sub-section 5.4.22 of the Scope of Work.

8. Sub-section 5.5.8 of the Scope of Work.

9. Sub-section 11.3 of the Scope of Work.

Thereafter, Amendment Number 4 was executed on October 6, 2022 to modify the Scope of Work Section

15.0 Cost Proposal to include Sub-section “15.1.2.1. Additional Fees: Reimbursement of additional fees to include Non-Refundable Reservation Fees paid via Gift Card and Fees for responding to Reservation/Reservation System Questions”.

Thereafter, Amendment Number 5 was executed on August 1, 2023 to extend the term of the contract to 7/30/2024.

Thereafter, Amendment Number 6 was executed on August 01, 2024 to extend the contract for one (1) year from August 1, 2024 to July 31, 2025.

Thereafter, Amendment Number 7 to add and modify language in relation to the Escrow Account requirements as stated in Scope of Work, Section 10.17 Escrow of Source for Business Continuity was executed on 10/29/2024.

Thereafter, Amendment Number 8 to modify the contract fees and in accordance with Special Terms and Conditions Section 5.1, Amendments, was executed on February 25, 2025.

Thereafter, Amendment Number 9 to extend the term of the contract from August 1, 2025 to July 31, 2026.

State Procurement Office 100 N. 15th Avenue, Suite

Phoenix, AZ 85007

Arizona State Parks & Trails, Reservations, Point of Sales, ALL OTHER REQUIREMENTS, SPECIFICATIONS, TERMS AND CONDITIONS REMAIN

UNCHANGED