BAFO_US_eDirect_Pricing_Sheet.xlsx
XLSX spreadsheet 89 KB Posted
- Attached to
- Master Agreement AZ|CTR057864
- Contract number
- CTR057864
- Issued by
- Arizona
About this file
This document is a detailed pricing sheet for an indefinite delivery contract for a comprehensive reservation and website system for Arizona State Parks. The contract involves a technology vendor providing various reservation system configurations, including options for call center services, operational websites, and online reservation capabilities. The document appears to be a best and final offer (BAFO) pricing proposal, with GovTribe tracking ID 3b017fc6629409f5b4770d62fb3f75d8.
The pricing structure includes multiple core component options ranging from $150,000 to $380,000 annually, with per-transaction pricing that varies by reservation type (Tier I, II, III) and transaction complexity. Optional services are available at additional costs, including mobile applications ($15,000), self-check-in systems ($5,000), waitlist management, advance day use sales, fast pass entry, and digital payment integrations. Additional transaction-based pricing includes $0.30 per reservation for certain tiers, with supplementary services like SMS notifications, business intelligence licenses, and marketing campaigns. The contract allows for flexible implementation, permitting vendors to provide full or partial system components with the requirement of maintaining a seamless customer experience across reservation and website platforms.
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Pricing Sheet - Fixed
Arizona State Parks
| Flat Fee Cost | Hardware | |
| Description | (Annual) | Cost |
Core Component
Reservation System with Vendor Call Center & with Operational Website (combined) 380000 N/A
Reservation System with Operational Website, without Vendor Call Center 170000 N/A
Reservation System without Vendor Call Center & without Operational Website 150000 N/A
Reservation System with Vendor Call Center without Operations Website 360000 N/A
Operational Website ONLY without Reservation System and without Vendor Call Center (All azstateparks.com webpages, link to CRS Contractor reservation webpages) No bid N/A
Options
Section 8.1 - Mobile Application 15000
Section 8.2 - Automated self-check in and check out 5000 1000 per station
Section 8.3 - Waitlist/Standby 5000
Section 8.4 - Advance Day Use Sales 20000 optional 1500 per station
Section 8.5 - Fast Pass Entry 30000 1200 per station
Section 8.6 - Online Gift Store 10000
Section 8.7 - Apple Pay/Google Pay 5000
Section 8.8 - Self-pay Kiosks 10000 6000 per kiosk
Section 8.9 - Self-pay Kiosks with entry gate 10000 7000 per kiosk
Section 8.10 - Visitor's Reward Program 2000
| "May" or "Preferred" Items | ||
| (List) | ||
| Yodel Self Service System | $ 0.3 per transaction | |
| Yodel automation ( LPR CAMERA and Computing) | $4000 per lane | |
| Yodel Digital Annual Passes | $1.0 per annual Pass | |
| Notification Dynamics Module | 10,000 | |
| SMS Messages >1 Million (First Million Included) | $1,000 per 50K SMSes | |
| Tableau Business Intelligence Licenses/License (5 Included at No Charge) | $2,500 | |
| Marketing Campaign (web, email, social media) | $50k/Year | |
| Customized ASPT Surveys | $5k/Year |
| Hourly Rates | ||
| Hourly Rates for System modification | 125 | N/A |
Hourly Rates for Website modification 125 N/A
Other Hourly Rates 125 N/A
Pricing Sheet - Transaction
| Arizona State Parks | |||||
| Cost Per Reservation Transaction | |||||
| Cabins | Camping | Ramadas/ Group Use/ Other | Tours | Hardware | |
| Description | Tier I | Tier II | Tier II | Tier III | Cost |
Core Component
Reservation System with Vendor Call Center & with Operational Website (combined) 5 3 3 0.3 N/A
Reservation System with Operational Website, without Vendor Call Center 2.5 1.25 2 0.3 N/A
Reservation System without Vendor Call Center & without Operational Website 2 1 2 0.3 N/A
Reservation System with Vendor Call Center without Operations Website 5 2.75 3 0.3 N/A
Operational Website ONLY without Reservation System and without Vendor Call Center (All azstateparks.com webpages, link to CRS Contractor reservation webpages) N/A
Options
Section 8.1 - Mobile Application
Section 8.2 - Automated self-check in and check out
Section 8.3 - Waitlist/Standby
Section 8.4 - Advance Day Use Sales
Section 8.5 - Fast Pass Entry
Section 8.6 - Online Gift Store
Section 8.7 - Apple Pay/Google Pay
Section 8.8 - Self-pay Kiosks
Section 8.9 - Self-pay Kiosks with entry gate
Section 8.10 - Visitor's Reward Program
| "May" or "Preferred" Items | ||
| (List) | ||
| Yodel Self Service System | $ 0.3 per transaction | |
| Yodel automation ( LPR CAMERA and Computing) | $4000 per lane | |
| Yodel Digital Annual Passes | $1.0 per annual Pass | |
| Notification Dynamics Module | 10,000 | |
| SMS Messages >1 Million (First Million Included) | $1,000 per 50K SMSes | |
| Tableau Business Intelligence Licenses/License (5 Included at No Charge) | $2,500 | |
| Marketing Campaign (web, email, social media) | $50k/Year | |
| Customized ASPT Surveys | $5k/Year |
| Hourly Rates | ||||
| Hourly Rates for System modification | N/A | N/A | N/A | N/A |
Hourly Rates for Website modification N/A N/A N/A N/A
Other Hourly Rates N/A N/A N/A N/A
Copy of Pricing Sheet - Transac
| Arizona State Parks | |||||
| Cost Per Reservation Transaction | |||||
| Cabins | Camping | Ramadas/ Group Use/ Other | Tours | Hardware | |
| Description | Tier I | Tier II | Tier II | Tier III | Cost |
Core Component
Reservation System with Vendor Call Center & with Operational Website (combined) 5 3 3 0.3 N/A
Reservation System with Operational Website, without Vendor Call Center 2.5 1.25 2 0.3 N/A
Reservation System without Vendor Call Center & without Operational Website 2 1 2 0.3 N/A
Reservation System with Vendor Call Center without Operations Website 5 2.75 3 0.3 N/A
Operational Website ONLY without Reservation System and without Vendor Call Center
| (All azstateparks.com webpages, link to CRS Contractor reservation webpages) | N/A | ||
| $4.47 | |||
| Options |
Section 8.1 - Mobile Application $0.15
Section 8.2 - Automated self-check in and check out $0.05
Section 8.3 - Waitlist/Standby $0.05
Section 8.4 - Advance Day Use Sales $0.20
Section 8.5 - Fast Pass Entry $0.30
Section 8.6 - Online Gift Store $0.10
Section 8.7 - Apple Pay/Google Pay $0.05
Section 8.8 - Self-pay Kiosks $0.25 $6000 per kiosk (one time fee)
Section 8.9 - Self-pay Kiosks with entry gate $0.30 $7000 per kiosk (one time fee)
Section 8.10 - Visitor's Reward Program $0.02
| "May" or "Preferred" Items | ||
| (List) | ||
| Yodel Self Service System | $0.3 per Yodel Transaction | |
| Yodel automation ( LPR CAMERA and Computing) | $4000 per lane | |
| Yodel Digital Annual Passes ( per annual pass per year) | $1 Per Digital Annual Pass Purchase/Renewal | |
| Notification Dynamics Module | $0.10 added to Tier II Camping | |
| SMS Messages >1 Million (First Million Included) | $1,000 per 50K SMSes over 1,000,000 | |
| Tableau Business Intelligence Licenses/License (5 Included at No Charge) | $2,500 | |
| Marketing Campaign (web, email, social media) | $50k/Year | |
| Customized ASPT Surveys | $5k/Year |
| Hourly Rates | ||||
| Hourly Rates for System modification | N/A | N/A | N/A | N/A |
Hourly Rates for Website modification N/A N/A N/A N/A
Other Hourly Rates N/A N/A N/A N/A
Core Components_Sections Inclu.
Part 2, Scope of Work Section Section Title (SOW) Reservation System with Vendor Call Center & with Operational Website (combined) Reservation System with Operational Website, without Vendor Call Center Reservation System without Vendor Call Center & without Operational Website Reservation System with Vendor Call Center without Operations Website Operational Website ONLY without Reservation System and without Vendor Call Center (All azstateparks.com webpages, link to CRS Contractor reservation webpages)
| 1 | Introduction | X | X | X | X | X |
| 2 | Purpose & Background | X | X | X | X | X |
| 3 | Existing Equipment & Technology | X | X | X | X | X |
| 4 | PCI AOC | X | X | X | X | X |
| 5 | CRS, Day-Use, POS, Events, Webpages for online reservations | X | X | X | X | N/A |
| 6 | Call Center | X | N/A | N/A | X | N/A |
| 7 | Operational Website | X | X | N/A | N/A | X |
| 8 | Optional Services | X | X | X | X | X (8.1 only) |
| 9 | Training | X | X | X | X | X |
| 10 | Equipment, Services, and Support | X | X | X | X | X |
| 11 | Performance Guarantees | X | X | X | X | X |
| 12 | Transition & Migration Plans | X | X | X | X | X |
| 13 | Business Rules | X | X | X | X | X |
| 14 | ASPT Responsibilities | X | X | X | X | X |
| 15 | Cost Proposal | X | X | X | X | X |
| 16 | RFP Schedule of Events | X | X | X | X | X |
| 17 | Proposal Evaluation Process | X | X | X | X | X |
| 18 | Definitions | X | X | X | X | X |
Any Part or section not listed applies to all responses. Vendor would provide the reservation system, call center and the operations website as well as the reservation/sales webpages. Reservations would be made online, by park staff, the vendor's call center and the Kartchner call center if needed in an emergency or when making tour reservations. If a vendor is selected that does not provide a call center, reservations would be made online, by park staff and the Kartchner call center. The vendor would provide the Reservation System and Operational website as well as the reservation/sales webpages. If a vendor is selected that does not provide a call center, reservations would be made online, by park staff and the Kartchner call center. The vendor would provide the reservation system and webpages necessary for online reservations/sales. The Operational website portion would be awarded to another vendor. The two vendors would work together to provide a seamless online experience for the customer. Reservations would be made online, by park staff, the vendor's call center and the Kartchner call center if needed in an emergency or when making tour reservations. The vendor would provide the reservation system and the call center and webpages necessary for online reservations/sales. The Operational website portion would be awarded to another vendor. The two vendors would work together to provide a seamless online experience for the customer. Website only Vendors can bid on the Operational website (azstateparks.com) only. They would work with the Reservation system Vendor to link to the reservation/sale webpages provided. The two vendors would work together to provide a seamless online experience for the customer.
File details come from the government source that posted it. Updated .