CONCESSIONS_DESIGN_CRITERIA_MANUAL.pdf

This is a Design Criteria Manual for the Greater Orlando Aviation Authority (GOAA) supporting the North Terminal Complex (NTC) Concessions Package 10, a Food and Beverage Concession opportunity at Orlando International Airport in Florida. The project involves the operation of approximately 9,749 square feet of food service space in Airside 1, comprising five distinct food court concepts: chicken, ethnic cuisine, healthy food, burger restaurants, and a dedicated seating/queuing area. The RFP was released on February 2, 2025, with a pre-proposal meeting scheduled for February 7, 2025, and proposals due by May 2, 2025. The target opening date is June 2026, and the contract term is ten years with no renewal options specified.

Proposers must meet a minimum capital investment requirement of $500-$600 per square foot for concessions space and commit to a minimum annual concession fee of $1,920,000. The GOAA has established a 25% Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation goal as a key evaluation factor. Award limitations restrict any single proposer from being awarded more than 20% of the North Terminal Food and Beverage Program based on square footage. Additional requirements include offering a 20% employee discount on food and non-alcoholic beverages, providing 100% compostable serviceware, comprehensive dietary accommodations, and contactless ordering capabilities. Financial return accounts for 25% of the total evaluation scoring, with evaluation criteria also assessing ACDBE participation, customer service, experience, concept quality, and improvements. The solicitation prioritizes local, regional, and national brands capable of delivering innovative and visually appealing dining experiences that exceed traveler expectations.