Chiller ITB - Attachment A - Statement of Work - 6-16-23.pdf
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- Attached to
- ITB DMS-2223-124 Chiller Inspection Services
- Solicitation number
- ITB-05679
- Issued by
- Leon County, Florida
About this file
This document is the Statement of Work for ITB DMS-22/23-124 issued by the State of Florida Department of Management Services for Chiller Inspection Services. The Statement of Work outlines the minimum required maintenance tasks to be performed by the contractor during annual and semi-annual inspections of centrifugal, screw, reciprocating, semi-hermetic, and scroll chillers. This includes tasks such as leak checks, oil sampling and analysis, component inspections and adjustments, control panel checks, and condenser cleaning. The contractor must have at least one service center within a 250-mile radius of each facility and must respond to emergency repairs within 4 hours of notification. The contract term and renewal options are not specified.
The Statement of Work also details performance measures, financial consequences for non-performance, and prohibitions on subcontracting for inspection services. Pricing is to be provided in accordance with the Price Sheets attachment, and the Department reserves the right to add or delete chillers from the contract as needed. A pre-service meeting will be held to discuss the Statement of Work, and the contractor will be required to provide a transition plan within 10 business days after contract execution.
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ITB No. DMS-22/23-124, Attachment A: Statement of Work Chiller Inspection Services Page 1 of 15
4050 Esplanade Way Tallahassee, FL 32399-0950
Ron DeSantis, Governor Pedro Allende, Secretary
ATTACHMENT A - STATEMENT OF WORK
INVITATION TO BID
FOR
CHILLER INSPECTION SERVICES
ITB NO.: DMS-22/23-124
THE STATE OF FLORIDA
DEPARTMENT OF MANAGEMENT SERVICES
Including:
SECTION 1. STATEMENT OF WORK
SECTION 2. CONTRACTOR DELIVERABLES
SECTION 3. EMERGENCY SERVICE/REPAIRS
SECTION 4. PERFORMANCE MEASURES
SECTION 5. FINANCIAL CONSEQUENCES FOR NONPERFORMANCE
SECTION 6. SUBCONTRACTORS
SECTION 7. ADDITIONS/DELETIONS
SECTION 8. TRANSITION PLAN
SECTION 9. WARRANTIES
SECTION 10. SCHEDULES AND WORK HOURS
Chiller Inspection Services Page 2 of 15
SECTION 1. STATEMENT OF WORK
The specifications contained herein outline the inspection tasks to be performed by the Contractor during annual and semi-annual inspections. All work performed shall be in accordance with the chiller manufacturer’s procedures and requirements. The Contractor shall provide qualified technicians trained to service the equipment as specified in this Statement of Work. It is the Contractor’s responsibility to notify the Contract Manager in writing of any and all discrepancies between the procedures set out herein and the manufacturer’s specific procedures and requirements.
1.1 Service Center Locations
The Contractor shall have at least one (1) service center located within a 250-mile radius of every facility within the region the Contractor is awarded a Contract. The service center must be operational on or before the Contract start date.
1.2 Reporting
The Contractor shall perform annual and semi-annual chiller inspection services in accordance with these specifications and provide a legible written report for each chiller serviced. The report shall include:
1.2.1 Chiller designation;
1.2.2 Model and serial numbers;
1.2.3 All test results, measurements, and parameters;
1.2.4 Checklist of work items performed;
1.2.5 Results of each compressor-oil analysis;
1.2.6 Final adjustments or settings;
1.2.7 Recommended and/or additional repairs discovered during, but not included in, the inspection; and
1.2.8 The technician’s name and date.
No later than ten (10) business days after completion of the required inspection, the Contractor shall file one (1) copy of the Attachment E - Chiller Inspection Log in the Department’s chiller log book and provide one (1) copy of the Attachment E - Chiller Inspection Log to both the Facility Manager and the Department’s Contract Manager.
1.3 Refrigerant
If the Contractor provides refrigerant services, the Contractor must complete the Attachment F - Refrigerant Activity Form. If refrigerant is required to be pulled from a machine to repair leaks, the Contractor shall provide the Facility Manager with a written estimate of the work required to be performed and obtain written approval before proceeding. The rates in Attachment D – PRICE SHEETS and EPA 608 requirements must be applied. The Contractor will provide oil, filters, and gaskets at no additional cost to the Department. Refrigerant required to be added to chillers by the Contractor will be supplied by the Department.
1.4 Nothing contained herein shall be construed as a guarantee of minimum work. The Department may, at any time during the term of this Contract, seek these services from other vendors.
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SECTION 2. CONTRACTOR DELIVERABLES
2.1 Centrifugal Chillers
The following tasks set forth in section, as well as the semi-annual maintenance tasks listed in Section 2.3, are the minimum required maintenance tasks which must all be performed by the Contractor during annual inspections of Centrifugal Chillers. All activities must be recorded in the Attachment E - Chiller Inspection Log and the Attachment F - Refrigerant Activity Form, if the Attachment F - Refrigerant Activity Form is applicable.
2.1.1 Annual Inspections
2.1.1.1 Check the facility’s and/or plant’s chiller operating logs.
2.1.1.2 Leak check high-pressure machines and mark all leak locations.
2.1.1.3 Provide the Facility Manager with a written proposal to repair all leaks.
The Additional Service Rates in Attachment D – PRICE SHEETS must be applied.
Note: Do not pressurize low-pressure chillers for initial leak test.
2.1.1.4 Review the refrigerant-purge log. If the purge run time is excessive and appears to be working improperly, the Contractor shall verbally advise the Facility Manager at the time of inspection and provide a written proposal to the Contract Manager and the Facility Manager within five
(5) business days to pressurize the chiller to perform a leak test. If approved by the Contract Manager and Facility Manager, the Contractor may proceed with the leak test and mark the leak locations.
The Contractor shall verbally consult with the Facility Manager at the time of the leak test and provide a written proposal to the Contract Manager and the Facility Manager within five (5) business days to repair any leaks identified during the leak test.
2.1.1.5 Check all sight glasses.
2.1.1.6 Check refrigerant expansion devices and make adjustments.
2.1.1.7 Check refrigerant charge level and document if additional freon is needed.
2.1.1.8 All applicable tasks set forth in Section 2.3
2.1.2 Compressor and Oil Pump
2.1.2.1 Take oil sample and perform oil trend analysis. Record and report the results. Provide a copy of the results to the Facility Manager and mail a copy of results to the Contract Manager within thirty (30) business days of the inspection.
2.1.2.2 Check oil pump motor, coupling, oil cooler, and heater and electrical terminals and make necessary adjustments.
2.1.2.3 Perform insulation test on oil pump motor using a megohm meter and record results as specified in Section 2.1.
2.1.2.4 Perform insulation test on compressor motor using a megohm meter and record results as specified in Section 2.1.
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2.1.2.5 Check electrical terminals on compressor motor and tighten if necessary.
2.1.2.6 Check electrical terminals on oil pump motor. If the electrical terminal is corroded or broken, the terminal must be repaired
2.1.2.7 Check piping for leaks or corrosion. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.1.2.8 Change oil filter.
2.1.2.9 Inspect all external oil lines and fittings for leaks. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.1.2.10 Inspect all external refrigerant lines and fittings for leaks. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.1.2.11 Inspect load/unload chiller operation and adjust as necessary.
2.1.2.12 Check oil level and color and replenish as needed.
2.1.2.13 Replace refrigerant filter dryer cores and/or cartridges in compressor motor cooling circuit.
2.1.2.14 All applicable tasks set forth in Section 2.3
2.1.3 Compressor Starter
2.1.3.1 Check all electrical connections and tighten if necessary.
2.1.3.2 Check Starter for operation and make adjustment if needed.
2.1.3.3 Check contacts for pitting and abnormal wear.
2.1.3.4 All applicable tasks set forth in Section 2.3
2.1.4 Control Panel
2.1.4.1 Check operation of all timers and make necessary adjustments.
2.1.4.2 Check motor temperature and make necessary adjustments.
2.1.4.3 Check high-pressure safety cutout and make necessary adjustments.
2.1.4.4 Check low-pressure safety cutout and make necessary adjustments.
2.1.4.5 Check oil temperature control and make necessary adjustments.
2.1.4.6 Check chilled and condenser water temperature controls.
2.1.4.7 Remove, check, clean, and calibrate both the condenser and chilled water temperature sensors. Verify and record in the Attachment E - Chiller Inspection Log any temperature offsets observed between the
Chiller Inspection Services Page 5 of 15 chiller sensors and the energy management control system sensors for both condenser and chilled water temperatures.
2.1.4.8 Check control indicator lights and replace as needed.
2.1.4.9 Check relief valve for leaks.
2.1.4.10 Check all gauges and calibrate as necessary.
2.1.4.11 Check all relays for conditions and operation.
2.1.4.12 Check electrical connections and tighten.
2.1.4.13 Check low temperature control and make necessary adjustments.
2.1.4.14 Check interlock circuit and make necessary adjustments.
2.1.4.15 Check operation of load limit and make necessary adjustments.
2.1.4.16 Check current calibration controller and make necessary adjustments.
2.1.4.17 Check oil temperature to bearings and make necessary adjustments.
2.1.4.18 Check oil pressure and make necessary adjustments.
2.1.4.19 Check operation of flow switches and/or pressure differential switches and calibrate as needed.
2.1.4.20 Check super heat and make necessary adjustments.
2.1.4.21 Check sub-cooling and make necessary adjustments.
2.1.4.22 Log machine and record using only calibrated test equipment. Use of existing gauges or thermometers is prohibited. The Contractor will provide proof of equipment calibration upon the Department’s request.
2.1.4.23 All applicable tasks set forth in Section 2.3
2.1.5 Purge Units
2.1.5.1 Inspect purge. Include any issues on the Attachment E -Chiller
Inspection Log.
2.1.5.2 Check compressor. Include any issues on the Attachment E - Chiller
Inspection Log.
2.1.5.3 Check operating and safety controls and calibrate as needed.
2.1.5.4 Change filter drier cores or cartridges.
2.1.5.5 Record purge readings in the Attachment E – Chiller Inspection Log.
2.1.5.6 Perform annual inspection as recommended by the purge manufacturer’s operation and maintenance guidelines.
2.1.5.7 All applicable tasks set forth in Section 2.3
2.1.6 Consultation and Reporting
The Contractor shall verbally advise the Facility Manager of all deficiencies identified and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection(s) as stated in Section 1.2.
2.2 Screw Chillers
The following tasks set forth in this section, as well as the semi-annual maintenance tasks listed in Section 2.3, are the minimum required maintenance tasks, which must all be performed by the Contractor during annual inspections of Screw Chillers. All activities
Chiller Inspection Services Page 6 of 15 must be recorded in the Attachment E - Chiller Inspection Log and the Attachment F - Refrigerant Activity Form, if the Attachment F - Refrigerant Activity Form is applicable.
2.2.1 Annual Inspections
2.2.1.1 Check the facility’s plan and chiller operating log. Pressure test all machines and identify and mark all leaks.
2.2.1.2 Verbally advise the Facility Manager at the time of inspection and provide a written proposal for repairing any leaks to the Contract Manager and Facility Manager within five (5) business days of discovery of such leaks.
2.2.1.3 Check all sight glasses and record findings in the Attachment E - Chiller Inspection Log.
2.2.1.4 Check refrigerant expansion devices and make adjustments.
2.2.1.5 All applicable tasks set forth in Section 2.3
2.2.2 Compressor and Oil Pump
2.2.2.1 Take an oil sample, perform oil trend analysis, and provide a copy of the results of the analysis to the Facility Manager and the Contract Manager within thirty (30) business days of receipt of the analysis.
2.2.2.2 Check oil pump motor, coupling, oil cooler, and heater and electrical terminals, and make necessary adjustments.
2.2.2.3 Perform insulation test on oil pump motor using a megohm meter and record results in the Attachment E - Chiller Inspection Log.
2.2.2.4 Perform insulation test on compressor motor using a megohm meter and record results in the Attachment E - Chiller Inspection Log.
2.2.2.5 Check electrical terminals on compressor motor and tighten if necessary.
2.2.2.6 Check piping for leaks or corrosion. If leaks or corrosion are discovered, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.2.2.7 Change external oil filter. Change internal oil filter, if so equipped.
2.2.2.8 Inspect all external oil lines and fittings for leaks. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.2.2.9 Inspect all external refrigerant lines and fittings for leaks. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and
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Facility Manager within ten (10) business days after completion of the required inspection to determine if further action is required.
2.2.2.10 Inspect load and unload operation and adjust as necessary.
2.2.2.11 Check oil level and color and add as needed.
2.2.2.12 Change motor and refrigerant filter dryer cores and cartridges.
2.2.2.13 All applicable tasks set forth in Section 2.3
2.2.3 Compressor Starter
2.2.3.1 Check electrical connections and tighten if necessary.
2.2.3.2 Check starter for operation and make adjustments if needed.
2.2.3.3 Check contacts for pitting and abnormal wear, record findings.
2.2.3.4 Record all findings in the Attachment E - Chiller Inspection Log.
2.2.3.5 All applicable tasks set forth in Section 2.3
2.2.4 Control Panel
2.2.4.1 Check operation of all timers and make necessary adjustments.
2.2.4.2 Check motor temperature and make necessary adjustments.
2.2.4.3 Check high-pressure safety cutout and make necessary adjustments.
2.2.4.4 Check low-pressure safety cutout and make necessary adjustments.
2.2.4.5 Check oil-failure control and make necessary adjustments.
2.2.4.6 Check oil-temperature control and make necessary adjustments.
2.2.4.7 Check chilled and condenser water controls, record findings.
2.2.4.8 Remove, check, clean and calibrate both the condenser and chilled water temperature sensors. Verify and record any temperature offsets and/or differences observed between the chiller sensors and the Energy Management Control System sensors for both condenser and chilled water temperatures.
2.2.4.9 Check control indicator lights and replace as needed.
2.2.4.10 Check relief valve for leaks and report any leaks fin the Attachment E -
Chiller Inspection Log.
2.2.4.11 Check all gauges and calibrate when out of calibration.
2.2.4.12 Check all relays for condition and operation and repair as needed.
2.2.4.13 Check electrical connections and tighten when loose.
2.2.4.14 Check low-temperature control and make necessary adjustments.
2.2.4.15 Check interlock circuit and make necessary adjustments.
2.2.4.16 Check oil temperature and make necessary adjustments.
2.2.4.17 Check operation of flow switches and pressure-differential switches, and calibrate as needed.
2.2.4.18 Check evaporator and condenser approach temperatures and adjust as necessary.
2.2.4.19 Check super heat and make necessary adjustments.
2.2.4.20 Check sub-cooling and make necessary adjustments.
2.2.4.21 Check current calibration controller and make necessary adjustments.
2.2.4.22 Check oil temperature to bearings and make necessary adjustments.
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2.2.4.23 Check oil pressure and make necessary adjustments.
2.2.4.24 Log machine and record using only calibrated test equipment. Use of existing gauges or thermometers is prohibited.
2.2.4.25 All applicable tasks set forth in Section 2.3
2.2.5 Consultation and Reporting
identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection as stated in Section 1.2.
2.3 SEMI-ANNUAL CENTRIFUGALS AND SCREW CHILLERS MAINTENANCE
The following are minimum required maintenance tasks to be performed by the Contractor while performing semi-annual and annual inspections of Centrifugal and Screw Chillers.
All activities must be recorded in the Attachment E - Chiller Inspection Log and the Attachment F - Refrigerant Activity Form, if the Attachment F - Refrigerant Activity Form is applicable.
2.3.1 Check and record compressor motor amps.
2.3.2 Check and record compressor motor volts.
2.3.3 Inspect purge unit for proper operation and make necessary adjustments, if applicable.
2.3.4 Inspect lube oil sump level and add as needed.
2.3.5 Check and record lube oil pressure.
2.3.6 Check and record lube oil temperature.
2.3.7 Check and record oil pump motor amps.
2.3.8 Check and record oil pump motor voltage.
2.3.9 Check and record condenser pressure.
2.3.10 Check and record evaporator pressure.
2.3.11 Check and record refrigerant temperature.
2.3.12 Check vane operator and make necessary adjustments.
2.3.13 Check control indicator lights and replace as needed.
2.3.14 Check and record chilled water temperature.
2.3.15 Check and record condenser water temperature.
2.3.16 Check and record condenser water pressure.
2.3.17 Inspect all external oil lines, record any issues.
2.3.18 Inspect all external refrigerant lines, record any issues.
2.3.19 Check refrigerant level, replace if needed.
2.3.20 Check oil level and color and add as needed.
2.3.21 Run complete test log on machine and make necessary adjustments.
2.3.22 Record purge readings.
2.3.23 Note any deficiencies and advise.
2.3.24 Check and record superheat, subcooling, and approach temperatures.
2.3.25 Check Condenser Fan operation. Note any deficiencies and advise (see
2.5.27).
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2.3.26 Check and record condenser fan motor amps and voltage.
2.3.27 The Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection as stated in Section 1.2.
2.4 ANNUAL RECIPROCATING, SEMI-HERMETIC, AND SCROLL MACHINE
MAINTENANCE
The following tasks set forth in this section, as well as the semi-annual maintenance tasks listed in Section 2.5, are the minimum required maintenance tasks which all must be performed by the Contractor while performing annual inspections of Reciprocating, Semi- Hermetic, and Scroll Machines. All activities must be recorded in the Attachment E - Chiller Inspection Log and the Attachment F - Refrigerant Activity Form, if the Attachment F - Refrigerant Activity Form is applicable.
2.4.1 Reciprocating, Semi-Hermetic, and Scroll Machines
2.4.1.1 Leak check compressor and refrigerant piping. If problems are discovered during such inspection, the Contractor shall verbally advise the Facility Manager at the time of inspection and provide a written report to the Contract Manager and the Facility Manager of the conditions within ten (10) business days to determine if further action is required.
2.4.1.2 Tighten flange bolts.
2.4.1.3 Check condenser gauges, calibrate as necessary.
2.4.1.4 Check condenser thermometers, calibrate as necessary.
2.4.1.5 Check evaporator gauges, calibrate as necessary.
2.4.1.6 Check evaporator thermometers, calibrate as necessary.
2.4.1.7 Change refrigerant filter driers.
2.2.4.25 All applicable tasks set forth in Section 2.5
2.4.2 Compressor
2.4.2.1 Meg compressor motor.
2.4.2.2 Check electrical connections on compressor motor and tighten.
2.4.2.3 Inspect external fittings on compressor and advise as needed
2.4.2.4 All applicable tasks set forth in Section 2.5
2.4.3 Compressor Starter
2.4.3.1 Check all electrical connections and tighten where necessary.
2.4.3.2 Check starter for proper operation, calibrate as necessary.
2.4.3.3 Check all contact points and clean as necessary.
2.4.3.4 All applicable tasks set forth in Section 2.5
2.4.4 Control Panel
2.4.4.1 Check starter timer operations and make necessary adjustments.
2.4.4.2 Check control indicator lights and replace as needed.
2.4.4.3 Check high-pressure safety cutout, calibrate as necessary.
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2.4.4.4 Check oil failure control, calibrate as necessary.
2.4.4.5 Check chilled water temperature control, calibrate as necessary.
2.4.4.6 Check all sight glasses, calibrate as necessary.
2.4.4.7 Check relief valve, calibrate as necessary.
2.4.4.8 Check moisture indicator, calibrate as necessary.
2.4.4.9 Check all gauges, calibrate as necessary.
2.4.4.10 Check operation and condition of relays and repair as needed.
2.4.4.11 Check operation of recycle timer, calibrate as necessary.
2.4.4.12 Check operation of crankcase heater, calibrate as necessary.
2.4.4.13 Tighten all electrical connections.
2.4.4.14 Check low temperature control, calibrate as necessary.
2.4.4.15 All applicable tasks set forth in Section 2.5
2.4.5 Consultation and Reporting
identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection as stated in Section 1.2.
2.5 SEMI-ANNUAL RECIPROCATING, SEMI-HERMETIC, AND SCROLL MACHINE
MAINTENANCE
The following are the minimum required maintenance tasks to be performed by the Contractor while performing semi-annual and annual inspections of Reciprocating, Semi- Hermetic, and Scroll Machines. All activities must be recorded in the Attachment E - Chiller Inspection Log and the Attachment F - Refrigerant Activity Form, if the Attachment F - Refrigerant Activity Form is applicable.
2.5.1 Check and record condenser pressure.
2.5.2 Check and record condenser temperature.
2.5.3 Check and record evaporator pressure.
2.5.4 Check and record evaporator temperature.
2.5.5 Take voltage reading on compressor motor.
2.5.6 Take Amp reading on compressor motor.
2.5.7 Check oil level and color and add as needed.
2.5.8 Check moisture indicator, calibrate as necessary.
2.5.9 Check filter drier for restriction, calibrate as necessary.
2.5.10 Check all refrigerant piping, calibrate as necessary.
2.5.11 Check pump down solenoid, calibrate as necessary.
2.5.12 Check all condenser piping, calibrate as necessary.
2.5.13 Check control indicator lights, replace if needed.
2.5.14 Check operation of crankcase heater, calibrate as necessary.
2.5.15 Check compressor end bell temperature. , calibrate as necessary
2.5.16 Check condenser fan motor operation. Record any deficiencies.
2.5.17 Check and record condenser fan motor voltage and amps.
2.5.18 Check and record superheat, subcooling, and approach temperatures.
2.5.19 Run complete test log on machine, record findings.
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2.5.20 The Contractor shall verbally advise the Facility Manager of all deficiencies identified at the time of inspection and provide a written report to the Contract Manager and Facility Manager within ten (10) business days after completion of the required inspection as stated in Section 1.2.
2.6 CONDENSER CLEANING
The following are the minimum required maintenance tasks to be performed by the Contractor during annual inspections of Air-cooled and Water-cooled condensers:
2.6.1 Air-cooled condenser
Clean and wash condenser coils annually.
2.6.2 Water-cooled condenser
If determined necessary by inspection, and approved in writing by the Department to proceed, the Contractor shall pull the condenser heads and inspect the tubes for deposits, debris, and/or scale. If deposits, debris, and/or scale are present during this inspection, the Contractor shall brush the tubes with intent to remove all deposits, debris, and scale. The Contractor shall notify the Contract Manager and the Facility Manager if brushing does not remove the deposits, debris, and/or scale satisfactorily. The Facility Manager shall notify the Contract Manager who will then coordinate with the Contractor regarding work needed. This task will be scheduled with the Facility Manager at least one (1) week in advance of performing the task.
Note: Condenser Tube Cleaning is priced separately on ATTACHMENT D –
PRICE SHEETS.
2.6.3 Condenser Tube Cleaning
If the Department deems condenser tube cleaning services are required, the Department may elect to utilize the services of the Contractor to perform condenser tube cleaning in accordance with Section 2.6.2 above, which shall be invoiced in accordance with the prices listed in ATTACHMENT D - PRICE SHEETS. Invoices for condenser tube cleaning services shall include the manufacturer’s list price and percentage discount for all repair parts.
Nothing contained herein shall be construed as a guarantee of minimum work for condenser tube cleaning. The Department may, at any time during the term of this Contract, seek these services from other vendors.
SECTION 3. EMERGENCY SERVICE AND REPAIRS
3.1 Emergency Repair Notification
If, during a call for service , a condition is discovered requiring a repair, the Contractor shall verbally advise the Contract Manager at the time of service call and provide a written notification to the Facility Manager and the Department’s Contract Manager no later than twenty-four (24) hours after the condition is identified. The Department’s Contract
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Manager will determine if the repair for the identified condition constitutes an emergency repair. Contractor shall consult with the Department’s Contract Manager and Facility Manager, as outlined herein, to schedule emergency repairs.
3.2 Emergency Repair Response Times
The Contractor shall respond to emergencycalls placed by the Contract Manager within a four (4) hour time frame of notification by the Department’s Contract Manager. Response is defined as arriving at the building. An emergency repair is determined by the Contract Manager.
3.3 Emergency Repair Pricing
If the Department deems an emergency exists, the Department may elect to utilize the services of the Contractor in accordance with ATTACHMENT D - PRICE SHEETS for Additional Services. Invoices for emergency repairs shall include the manufacturer’s list price and percentage discount for all repair parts.
Nothing contained herein shall be construed as a guarantee of minimum work for emergency services or repairs. The Department may, at any time during the term of this Contract, seek these services from other vendors.
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SECTION 4. PERFORMANCE MEASURES
Category / Definition Guarantee Measurement Minimum Result of
Noncompliance
Semi-annual Chiller inspections
Semi-annual chiller inspections will be conducted during the months of July, August, and September pursuant to Section 10 of Attachment A - Statement of Work.
Measured in the number of chillers inspected and the number required to be inspected during the specified months.
Five percent (5%) deduction from invoice, per each missed inspection.
Annual Chiller inspections
Annual chiller inspections will be conducted during the months of December, January, and February pursuant to Section 10 of Attachment A - Statement of Work.
Measured in the number of chillers inspected and the number required to be inspected during the specified months.
Five percent (5%) deduction from invoice, per each missed inspection.
Centrifugal Chillers (annual inspection)
Annual inspections of the centrifugal chillers shall include, at a minimum, all tasks specified in Sections 2.1 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed inspection.
Screw Chillers (annual inspections)
Annual inspections of the screw chillers, shall include, at a minimum, all tasks specified in Sections 2.2 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed task.
Reciprocating, , Semi- Hermetic, and ScrollMachines (annual inspections)
Annual Inspections of the reciprocating, semi-hermetic, and scroll machines shall include at a minimum, all tasks specified in Sections 2.4 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed task.
Reciprocating, Semi- Hermetic, and Scroll Machines (semi-annual inspections)
Semi-Annual Inspections of the reciprocating machine semi-hermetic, and scroll machines shall include at a minimum, all tasks specified in Section 2.5 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed task.
Centrifugal (semi-annual inspections)
Semi-Annual Inspections of the centrifugal shall include at a minimum, all tasks specified in Section 2.3 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed task.
Screw Chillers (semi-annual inspections)
Semi-Annual Inspections of the screw chillers shall include at a minimum, all tasks specified in Section 2.3 of Attachment A - Statement of Work.
Measured in the number of tasks performed and reported and the minimum tasks required to be performed.
Five percent (5%) deduction from invoice, per each missed task.
Reporting Status reporting no later than ten (10) business days after completion of the required inspection as specified in Section 1.2 of Attachment A - Statement of Work.
Measured in reports not delivered by end of ten (10) day window.
Five percent (5%) deduction from invoice, after the 10 day allowance and 5% deduction for every additional 10 days late
Timely response to Emergency Repairs
Arrive at the building in response to a call from the Department’s Contract Manager for an emergency repair within a four (4) hour time frame of notification by the Department’s Contract Manager.
Measured in hours as the amount of time elapsing from the time when the Department’s Contract Manager notifies the Contractor and when the Contractor arrives at the building where an emergency repair is needed.
Five percent (5%) deduction from invoice for each hour outside of the four (4) hour time frame.
*Please note that failure to perform may also constitute a default pursuant to Rule 60A-1.006, Florida Administrative Code
Chiller Inspection Services Page 14 of 15
SECTION 5. FINANCIAL CONSEQUENCES FOR NONPERFORMANCE
In addition to the specific consequences explained in this Statement of Work in Section 4, the State reserves the right to withhold payment or implement other appropriate remedies, such as Contract termination or nonrenewal, when the Contractor has failed to perform and/or comply with provisions of this Contract. These consequences for non-performance shall not be considered penalties.
SECTION 6. SUBCONTRACTORS
No subcontracting will be allowed for inspection services under this Contract. Subcontracting may be utilized to complete repairs with prior approval from the Department’s Contract Manager.
SECTION 7. ADDITIONS and DELETIONS The Department reserves the right, at any time, to delete chiller(s) from this Contract through an Amendment to the Contract. Deletions shall result in a price reduction equal to the amount set forth in the Contract pricing.
The Department reserves the right to add chiller(s), through an Amendment to this Contract, if the additional chiller resides within the region(s) awarded to Contractor. In the event the Department elects to add a chiller, the services for the additional chiller will be provided at the rates listed in the applicable Cost to Add Chiller Type to Contract table of ATTACHMENT D – PRICE SHEETS.
The Department at all times reserves the right to contract with any other vendor to provide services for the additional chiller.
All provisions of the Contract will apply to the servicing of the additional chiller(s).
SECTION 8. TRANSITION PLAN
Within ten (10) business days after Contract execution, the Department will conduct a pre-service meeting or conference call with the Contractor to discuss the Statement of Work. The Department may provide the Contractor with previous reports, semi-annual inspections, and maintenance records necessary for the Contractor to determine the services needed beginning after contract execution.
SECTION 9. WARRANTIES
The Contractor warrants that all products furnished under the Contract shall be free of defective material and workmanship for the life of the Contract, including renewals, and will be done so as to avoid noncompliance under Section 4, Performance Measures.
9.1 Warranty Repairs
Warranty repairs shall be completed within the time specified in any support level requirements specified by the Manufacturer.
9.2 Loaner Equipment
If it is likely the time for repairs will exceed the time specified by the Contractor in their proposal for repairs, the Contractor shall provide the Department with a proposed plan to
Chiller Inspection Services Page 15 of 15 provide DMS with equivalent loaner equipment as quickly as possible. Such plan shall be provided to the Contract Manager within 24 hours of the Contractor being on notice that the time for repairs will exceed the proposed repair time. Loaner equipment shall be provided at no cost to the Department, including costs for shipment to the Department’s location and return of the loaner equipment to the Contractor.
SECTION 10. SCHEDULES AND WORK HOURS
Each semi-annual inspection shall be performed during the months of July, August, and September. Each annual inspection shall be performed during the months of December, January, and February. All inspections will be scheduled at least five (5) business days in advance with the Facility Manager and conducted during normal business hours, Monday through Friday, 8:00 a.m.
to 5:00 p.m, Local Time.
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| SECTION 2. CONTRACTOR DELIVERABLES |
| 2.6 CONDENSER CLEANING |
| The following are the minimum required maintenance tasks to be performed by the Contractor during annual inspections of Air-cooled and Water-cooled condensers: |
| 2.6.1 Air-cooled condenser |
| Clean and wash condenser coils annually. |
| SECTION 3. EMERGENCY SERVICE AND REPAIRS |
| SECTION 4. PERFORMANCE MEASURES |
| SECTION 5. FINANCIAL CONSEQUENCES FOR NONPERFORMANCE |
| SECTION 6. SUBCONTRACTORS |
| SECTION 7. ADDITIONS and DELETIONS |
| SECTION 8. TRANSITION PLAN |
| SECTION 9. WARRANTIES |
| SECTION 10. SCHEDULES AND WORK HOURS |
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