C08.0 Combined Synopsis Soliciation N4523A22Q1322 Attachment 1 PWS DRAFT.pdf

PERFORMANCE WORK STATEMENT (PWS)

First Aid / CPR – Command University

Part 1

General Information

1. GENERAL: This is a non-personal services contract to provide First Aid/CPR/AED training. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the Government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform First Aid/CPR/AED training 2 times a month, 24 times a year as defined in this PWS except for those items specified as Government furnished items and support, if any. The contractor shall perform to the standards in this contract.

1.2. Background: Command University started providing First Aid/CPR/AED training with Code 1180 instructors in 2014 to meet the request of employees not eligible for CPR/AED training provided by Code 900. Code 1180 instructors are training approximately 400 employees a year.

The number of First Aid/CPR/AED training requests grow exponentially each year to meet the retraining of previous employees and new employee requests. The increased demand for training exceeds the capacity of Code 1180 instructors to provide the training.

1.3. Scope:

Objectives: Services include First Aid/CPR/AED training two times a month with a maximum of 24 students (24 classes a year, up to 576 participants each year). Training sessions shall be between four (4) and eight (8) hours in length. The contractor curriculum will discuss basic first aid in four key areas;

1. Actions at an emergency, including scene and patient assessment, legal aspects, and preventing disease transmission.

2. Injury emergencies, including bleeding and wounds, eye injuries, impaled objects, amputations, burns, head, spinal, chest, bone, joint, and muscle injuries.

3. Illnesses, including allergic reactions, heart attacks, stroke, diabetic emergencies, and shock.

4. Environmental emergencies, including poisoning, animal bites, heat and cold related emergencies.

The cardiopulmonary resuscitation (CPR) curriculum will discuss the difference between heart attack and cardiac arrest, performing CPR, Automated External Defibrillator (AED) common elements and use.

The curriculum will provide “hands-on” skills through the use of mannequins, AED, and partner practice.

The curriculum will include a hands-on practical application of CPR and AED use.

Each participant will receive a course information resource (book or manual) for reference both during and after training.

Each participant will receive a completion card/certificate from a recognized source (AHA, Red Cross, ECSI, etc.) within five business days of course completion.

1.3.1. Training Record Certification Report: The training record certification report will be provided by Command University staff at the start of the training session. Each participant

Attachment 1 N4523A22Q1322 will sign the report as record of attendance. Following the completion of the training session the report will be returned to Command University staff.

1.4. Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year 01 June 2022 – 31 May 2023 Option Year 1 01 June 2023 – 31 May 2024 Option Year 2 01 June 2024 – 31 May 2025 Option Year 3 01 June 2025 – 31 May 2026

1.5. General Information

1.5.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall update training to reflect current industry standards, no notification is necessary.

1.5.2. Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with the Performance Requirements Summary outlined in Technical Exhibit 1. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Federal Holidays: The contractor is not required to perform training on any recognized federal holiday.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth National Independence Day

1.5.4. Hours of Operation: The contractor is responsible for conducting business, between the hours of 0720 (7:20am) to 1602 (4:02pm) Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5. Place of Performance: The work to be performed under this contract will be performed at Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS&IMF) Command University Complex at Bremerton, WA.

1.5.6. Type of Contract: The Government will award a Firm-Fixed Price contract.

1.5.7. Security Requirements: Contractor personnel performing work under this contract are not required to have a security clearance.

1.5.7.1. Physical Security: The contractor shall be responsible for safeguarding all Government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.7.2. Facility Access: The contractor shall obtain facility access through completion of a Base Authorization and Visit Request (BAVR) from https://www.bavr.cnic.navy.mil/.

1.5.7.3. Health and Wellness: The contractor shall follow local, state and federal requirements regarding COVID-19 protocols, this may include but not limited to COVID-19 vaccinations, wearing of masks, physical distancing, and cleanliness. Additional guidance will be provided as requirements change.

1.5.8. Special Qualifications: The contractor is responsible for ensuring all trainers are qualified by a recognized agency to provide First Aid/CPR/AED training. A recognized agency is identified as Emergency Care and Safety Institute, American Red Cross, American Heart Association or something similar.

1.5.9. Post-Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post-award conference convened by the contracting office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be attended at no additional cost to the Government.

1.5.10. Contracting Officer Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notifies both the Contracting Officer and contractor of any deficiencies; coordinate availability of Government furnished property, if any; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.5.11. Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractors are required to obtain a Base Authorization and Visit Request Badge (BAVR) and it must be displayed while on the facility.

1.5.12. Organizational Conflict of Interest: Contractor and sub-contractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as deemed necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AED Automated External Defibrillator AHA American Heart Association BAVR Base Authorization and Visit Request CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf CPR Cardio Pulmonary Resuscitation DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DON Department of the Navy ECSI Emergency Care and Safety Institute FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer NMCARS Navy Marine Corps Acquisition Regulation Supplement OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase-In/Phase-Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED ITEMS AND SUPPORT

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide assistance in procuring base access via BAVR (Base Access Visit Request). The Government will provide Training Record Certification Reports.

3.2. Facilities: The Government will provide the necessary classrooms for the contractor staff to provide the support outlined in the PWS.

3.3. Utilities: The Government will provide all utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this PWS. If utilities are furnished, the following is required: The Contractor shall instruct employees in utilities conservation practices.

The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4. Equipment: The Government will provide a monitor/screen, speaker system, white boards, and easels for training.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all training supplies, i.e. CPR manikins, AED trainers, Computer, other items as required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Materials. The Contractor shall provide a course information resource (book or manual) for reference both during and after training. Each employee will receive a completion card from a recognized source (AHA, Red Cross, ECSI, etc.) within five business days of the completion date.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide 24 first aid/CPR/AED training sessions a year, to include hands on practice. Training sessions shall be between four (4) and eight (8) hours in length with a maximum of 24 students.

5.2. Task 1. Coordinate a training schedule with Command University program manager to provide 2 classes each month.

Task 2. Provide training as scheduled to meet the objectives identified in paragraph 1.3.

Task 3. Ensure participants sign Training Record Certification Report and return to Command University Staff.

Task 4. Return training area to original set-up and cleanliness at end of session.

Task 5. Provide training completion card or certificate within five business days of training completion to participants.

5.3. “CONTRACTOR MANPOWER REPORTING “ (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Department of Navy via a secure data collection site.

Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.

PART 6

TECHNICAL EXHIBIT LISTING

6. Technical Exhibit List:

6.1. Technical Exhibit 1 – Performance Requirements Summary

6.2. Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The service required—usually a “shall” statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard,” though this is not typical.)

Method of Surveillance

PRS # 1.

The contractor shall provide a completion card or certificate from a recognized source (AHA, Red Cross, ECSI, etc.) for each participant. PWS paragraph 1.3.

The contractor provided completion card or certificate is received by participants within five business days of course completion.

Correctable to meet standard once contacted.

Validated participant complaint.

PRS # 2

The contractor shall provide training in alignment with stated objectives. PWS paragraph 1.3

The contactor training shall meet the objectives and include hands on practice.

Variations in the objectives are acceptable if intent is met and it is in alignment with industry standards.

No deviation from hands on practice.

Quarterly Surveillance of training.

Validated participant complaint.

PRS # 3

The contractor shall ensure the all trainers are qualified by a recognized agency to provide First Aid/CPR/AED training. PWS paragraph 1.5.8

The contractor will provide proof or training certificate for each trainer from a recognized source, ex. Emergency Care and Safety Institute, American Red Cross, American Heart Association, or similar.

No Deviation 100% inspection prior to start of training.

PRS #4

The contractor shall ensure the Training Record Certification Report is signed by each participant and returned to Command University. PWS paragraph 1.3.1

The contractor returns the Training Record Certification Report following the completion of the training session.

No Deviation 100% turn in rate.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Training complete card or certificate.

PWS paragraph 1.3

Following each training session.

One per participant. Paper or electronic (PDF, etc.)

Each participant either through individual emails or single email to Command University staff (psns.employee.de.fc t@navy.mil)

Course information resource (book or manual). PWS paragraph 1.3

Each training session.

One per participant. Paper hard copy Each training participant.

Training Record Certification Report.

PWS paragraph 1.3.1

Following each training session.

One per session. Paper printout provided by Command University.

Command University.