C08.0 Attachment D- Past Performance Questionnaire.pdf
PDF 546 KB Posted
- Attached to
- Long-Term Lodging San Diego Federal contract opportunity
- Solicitation number
- N4523A24R1301
About this file
This document is a Past Performance Questionnaire to be completed by a client about a contractor's performance on a previous contract. The questionnaire evaluates the contractor's performance in areas such as quality, schedule/timeliness, customer satisfaction, management, personnel, cost/financial management, and general performance. The client is asked to provide an overall rating for the contractor's work and to address the contractor's specific strengths, weaknesses, deficiencies, or other comments that may assist in evaluating the contractor's performance risk. This questionnaire is likely to be used as part of the evaluation process for a federal contract opportunity.
The related federal contract opportunity is for a firm fixed price, multiple award, Indefinite Delivery Indefinite Quantity (IDIQ) service contract for Long-Term Lodging (LTL) services in San Diego, California. The contract is a small business set-aside, using commercial acquisition procedures and a Lowest Price Technically Acceptable (LPTA) evaluation process. The anticipated period of performance is from May 2024 to May 2029, and the contract is being solicited by the Department of the Navy Naval Supply Systems Command.
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Text version
Attachment D
PAST PERFORMANCE QUESTIONNAIRE
TO BE COMPLETED BY CLIENT
Key: E-exceptional, VG-very good, S-satisfactory, M-marginal, U-unsatisfactory, NA-not applicable
Contractor Information (Firm Name): ______________________________________
Client Information (Name): ______________________________________________
YOUR EVALUATION OF THE CONTRACTOR’S
PERFORMANCE
PLEASE CIRCLE THE
ADJECTIVE RATING
WHICH BEST REFLECTS
1. QUALITY: Circle
a) Ability to meet quality standards specified for technical performance for long-term lodging.
E VG S M U NA
b) Timeliness/effectiveness of contract problem resolution without extensive customer guidance E VG S M U NA
2. SCHEDULE/TIMELINESS OF PERFORMANCE:
a) Compliance with contract delivery of contract compliant long-term lodging for the client. /
E VG S M U NA
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract
E VG S M U NA
3. CUSTOMER SATISFACTION:
a) To what extent were the end users satisfied with the project?
E VG S M U NA
b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)
E VG S M U NA
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
E VG S M U NA
d) Overall customer satisfaction E VG S M U NA
4. MANAGEMENT/ PERSONNEL/LABOR
a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?
E VG S M U NA
b) Knowledge/expertise demonstrated by contractor personnel
E VG S M U NA
YOUR EVALUATION OF THE CONTRACTOR’S
PERFORMANCE
PLEASE CIRCLE THE
ADJECTIVE RATING
WHICH BEST REFLECTS
c) Ability to simultaneously manage large long-term lodging projects with multiple disciplines
E VG S M U NA
d) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Client’s changes
E VG S M U NA
e) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
E VG S M U NA
5. COST/FINANCIAL MANAGEMENT
a) Ability to meet the terms and conditions within the contractually agreed price(s)?
E VG S M U NA
6. GENERAL
a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).
E VG S M U NA
b) Compliance with contractual terms/provisions (explain if specific issues)
E VG S M U NA
c) Would you hire or work with this firm again? (If no, please explain below)
Yes No
d) In summary, provide an overall rating for the work performed by this contractor.
E VG S M U NA
Please provide responses to the questions above (if applicable) and/or additional remarks.
Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):
File details come from the government source that posted it. Updated .