C08.0 Attachment A- Performance Work Statement.pdf

Performance Work Statement (PWS)

1. Purpose:

The United States Department of the Navy (DON) is seeking long-term lodging accommodations for Government personnel supporting the repair and maintenance of U.S.

Naval ships at Naval Air Station (NAS) North Island, San Diego, California.

2. Background:

Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS & IMF) supports this program and annually requires their shipyard employees to go to Naval Air Station (NAS) North Island, San Diego, California on official government orders Temporary Duty (TDY) to repair and maintain U.S. Naval ships at NAS North Island. PSNS & IMF requires long-term lodging accommodations to meet the commercial industry standard levels of sanitary and secured living accommodations. Department of Defense (DOD) civilians and military personnel will occupy lodging accommodations.

Personal expenses in guest rooms, such as room service, and damages will be paid for by the guest and shall not be billed under the resulting contract. The Contractor shall be responsible for obtaining the guest’s Government travel card information prior to the guest occupying each room, in order to bill for personal expenses. A check in sheet will be completed at check in to identify any damages at the time of check in and at check out. Any damages incurred during the stay, will be billed to the guest.

3. Scope:

The Contractor shall provide PSNS & IMF lodging accommodations that are located within 18 driving miles, traveling main routes, from the front entrance of Naval Air Station North Island, San Diego, CA.

The Contractor will be expected to provide varying quantities of units, for task orders made against the prospective IDIQ contract. Upon the execution of a task order the Contractor will be given 45 days to procure the units requested within the range of 50-100 units, and 60 days to procure requested units ranging from 101-300.

Invoices should be submitted monthly through Wide Area Workflow, as per FAR Clause 252.232-7006, which will be incorporated into the contract.

4. Period of Performance:

May 29, 2024 through May 30, 2029. Specific dates to be determined (TBD) and issued on individual task orders.

5. Lodging Room Conditions:

Conditions of the units shall be the same quality as compared to other commercial, long-term lodgings available to the general public. Lodging facilities shall comply with all federal and state applicable fire, health and safety codes and regulations. Minimum requirements for each unit are:

A. General Lodging Description/Specifications for Furnished Apartments

1) Minimum of one-bedroom and one-bathroom, with separate living room and kitchen area per room requested.

2) Clean and sanitary conditions, free of noxious and offensive odors, as well as pest free.

3) Ceiling must be free of damage (cracks/breaks).

4) Walls/floors must be free of any molds or stains.

5) Independently controlled air conditioning and heating units in good working order. Must be clean, electrically safe and inspected on a regular basis. Air conditioning and heating units must be permanently installed in the unit and not temporary in nature, such as a window or portable unit.

6) Doors and windows shall have locks installed in accordance with state and local rules governing the leasing of real property.

7) Internet. Internet with Wi-Fi capability that allows streaming services shall be provided free of charge and operational upon occupancy.

8) Washer and dryer in unit.

9) All electrical outlets are to be in place and firmly attached to the wall. A minimum of three grounded outlets are required.

10) All utilities must be included with the room.

B. Kitchen Area

1) Kitchen area is to be separate from the living and bedroom area.

2) The kitchen will have a microwave, refrigerator/freezer, stove/self-cleaning oven, and electric coffee maker. The kitchen will include glassware, silverware, dishes, cookware (pots and pans), baking sheet, casserole dish and other customary items typically provided by the lodging industry for commercial, long term lodging services.

C. Living Area

1) Living area includes, at minimum, a sofa, love seat or chair, a coffee table, one end table, and two lamps: either table lamps or floor lamps, free of scratches, damage, and in working condition. Requirements for a sofa may be met by providing a love seat and chair.

2) A TV stand or cabinet with a color TV, 42” or larger, with Smart TV capabilities for streaming.

3) Dining area in the living space shall have a dining table with four chairs.

4) Vacuum cleaner, broom, dustpan, mop, garbage cans and basic cleaning supplies.

D. Bedroom

1) One bedroom shall have, at a minimum, one queen bed, two pillows, one comforter or bedspread, and one additional blanket, one mattress pad, two sheet sets.

Furniture shall include one dresser, one mirror, one nightstand, one lamp, and one alarm clock, free of scratches, damage, in fully working, condition.

E. Bathroom

1) Bathroom with toilet, sink, and shower or bathtub/shower combination with shower curtain and liner or shower doors. Bathroom will be stocked with four washcloths, four hand towels, four bath towels, bath rug, and small wastebasket, toilet cleaning brush, soap dish, tumbler, a shelf/shelves, or vanity for toiletries. Hot water must be available 24 hours a day. Bathroom and its fixtures to be free of rust, cracks, mold, and mildew.

F. Common Facilities Area

1) Mailboxes (one per unit) available and with U.S. Postal service available daily, while unit is occupied.

2) Adequate, safe parking (at no additional cost) at the facility. All PSNS & IMF employees, regardless of if they check in with or without a car, will be briefed by the property as to all parking rules and regulations.

3) Facilities shall be well maintained and cleanly.

4) Check in time must be no later than 2:00 pm. Arrangements for 24-hour check in must be available if requested in advance. Lock boxes must be put on units for late check ins or arrangements must be available to those employees that work 2nd and 3rd shifts or arrive on later flights than normal business hours.

G. Turnover Maid Services – As Required

1) Turnover maid services to be provided whenever an occupant departs the residence, and a new occupant is set to arrive. This turn clean must be done 24-48 hours prior to next scheduled check in. Maid services are to provide clean, contractor provided towels and linens to change the bed(s), vacuum/mop floors, dust and clean all surfaces including blinds, ceiling fans and vents, clean sinks and counter tops in the bathroom and kitchen areas, clean interior and exterior surfaces of refrigerator, microwave, cabinets and stove, clean mirrors, and clean and disinfect all the bathroom surfaces to include toilets, sinks, and shower/tub. Maid service will provide all the initial cleaning supplies for cleaning each unit and ensure unit is back to initial order. Ensure that all units are locked and secured after services are performed and before leaving unit.

H. Security Requirements

1) Property shall have a significant security presence. The property shall at a minimum include, on site physical security, cameras, and/or a gated community. The property should also be well light, and all exterior lighting maintained and in working condition.

I. Customer Support/Assistance

1) Contractor shall provide customer service and resolution of customer complaints 24 hours a day, seven days a week. Problems that result in the lodging failing to meet contract requirements will be resolved within 24 hours. An on-site property manager who is available to address problems encountered by the occupant is preferred, with 24 hours a day, seven days a week access.

2) Upon check-in PSNS & IMF employees shall be briefed by the contractor, verbal or written, on the process to report any issues within their unit. Employee will conduct a unit walkthrough and fill out a unit condition checklist documenting the state of the lodging accommodation at the time of employee move-in. Employees will also be provided a contact information sheet.

3) All complaints and concerns will go through the COR assigned to the contract unless it is an emergency such as fire, flooding, etc. The COR will then get in contact with the appropriate people to mitigate the issues at hand and correct any said issues in a timely manner.

4) COR shall receive a list of units no less than 14 days prior to initial check in date.

COR will receive check-in instructions and welcome letters for each assigned room, that will be sent to employees prior to check in date with instructions of how to access property, parking spaces, and any special instructions needed for their check-ins.

5) Should unforeseen circumstances occur at any point in time resulting in loss of power, water, water heating, or any other condition that affects the normal day-to-day activities of tenants for 12 hours or more the Contractor will be responsible for providing the affected tenants with another unit or hotel room paid for by the vendor until unit conditions are returned to the standards set forth in this Performance Work Statement.

6. Room Requirement Notification Ladder:

A. Up to 100 rooms 45 day notice

101 – 300 rooms 60 day notice