BidAmendment2 T2905 Fingerprint Services 101618.docx

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T2905 Fingerprint Services: Live Scan Noncriminal Various State Agencies
Solicitation number
19DPP00298
Issued by
Mercer County, New Jersey

About this file

This document is a bid amendment for Bid Solicitation #19DPP00298 for T2905 - Fingerprint Services: Live Scan Noncriminal Various State Agencies issued by the State of New Jersey Department of the Treasury Division of Purchase and Property Procurement Bureau. The bid solicitation seeks a vendor to provide electronic fingerprinting services for state, local, and private agencies in New Jersey. The bid amendment extends the quote submission due date from October 26, 2018 to November 2, 2018 and provides answers to vendor questions regarding requirements such as equipment specifications, process control numbers, data transmission and storage, call center support, fingerprint locations, and agency-owned equipment.

The bid solicitation requires the vendor to have at least one printer per site to fulfill hard card requirements, allows the vendor to utilize subcontractors to operate fingerprint locations, and notes there are currently 27 live scans deployed at 18 fingerprint locations in New Jersey as well as 10 agency-owned live scans at 9 agency sites. The state is open to innovative methods of collecting fingerprint data electronically. Pricing and funding details are not provided in the amendment, but the state notes the terms and conditions are set by the State of New Jersey.

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PHILIP D. MURPHY

Governor State of New Jersey

DEPARTMENT OF THE TREASURY

DIVISION OF PURCHASE AND PROPERTY

PROCUREMENT BUREAU

33 WEST STATE STREET

P. O. BOX 230

TRENTON, NEW JERSEY 08625-0230

ELIZABETH MAHER MUOIO

State Treasurer

SHEILA Y. OLIVER

Lt. Governor

MAURICE A. GRIFFIN

Acting Director https://www.njstart.gov

October 18, 2018

To: All Interested Vendors {Bidders}

Re: Bid Solicitation #: 19DPP00298 Bid Solicitation: T2905 - Fingerprint Services: Live Scan Noncriminal Various State Agencies

Original Quote Submission Due Date: October 17, 2018 (2:00 pm. Eastern Time) Revised Quote Submission Due Date: November 2, 2018 (2:00 p.m. Eastern Time)

Bid Amendment #02

The following constitutes Bid Amendment #02 to the above referenced Bid Solicitation:

· This Bid Amendment extends the Quote Submission Due Date from Friday, October 26, 2018 to Friday, November 2, 2018.

· This Bid Amendment includes answers to questions.

It is the sole responsibility of the Vendor {Bidder} to be knowledgeable of all of the additions, deletions, clarifications, and modifications to the Bid Solicitation and/or the New Jersey Standard Terms and Conditions relative to this Bid Solicitation as set forth in all Bid Amendments.

All other instructions, terms, and conditions of the Bid Solicitation shall remain the same.

Bid Solicitation #19DPP00298 T2905 - Fingerprint Services: Live Scan Noncriminal Various State Agencies

Answers to Questions

Where applicable, each question references the appropriate Bid Solicitation section.

Note: This question has been paraphrased in the interest of readability and clarity.

#
Bid Solicitation

Section Reference Question (Bolded) and Answer

1
GENERAL - PDF Documents
When trying to open a Portable Document Format (PDF) document I am receiving an error message and are unable to access the PDF document. How should I proceed?

It is recommended that users utilize Internet Explorer to view PDF documents. Certain PDF forms cannot be opened in the Chrome or Firefox built in PDF viewers that are enabled by default. If using Chrome or Firefox it is recommended that the file is downloaded instead by clicking the download button in the upper right-hand corner of the browser after an error message is received. An alternative option is to disable the built in PDF viewers in Chrome or Firefox.

2
GENERAL
Is the State willing to accept alternate proposals that present a different approach to fingerprinting New Jersey applicants such as walk in fingerprinting hours and multipurpose locations (more locations, greater applicant convenience)?

The State will review all responsive Quotes as submitted. Quotes will be evaluated based on the requirements set forth in the Blanket P.O.

3
1.2 - BACKGROUND
Are the current Blanket PO documents available for download? Receiving a failed network error when trying to download T2905 documents.

The documentation is available at the T2905 NOA legacy site, the URL is as follows:

https://www.state.nj.us/treasury/purchase/noa/contracts/t2905_13-x-22879.shtml

Or by following these steps:

Go to: www.njstart.gov Select “Contract & Bid Search” Select “Contracts/Blankets” Under “Contract/Blanket Description” type in (T2905), Click “Find It” The current Blanket P.O’s will appear under “Results.”

4
1.3.3 - VENDOR {BIDDER} SUPPORT
Should I check that I have properly completed and attached all of the required documents with my submitted Quote?

Yes. Prior to the Quote Opening Deadline, a Vendor {Bidder} should review the documents comprising the submitted Quote to ensure that all of the required documents have been completed and attached. Oftentimes a Quote is deemed non-responsive because a Vendor {Bidder} fails to attach a required form or attaches a blank form. To review a submitted a Quote a Vendor {Bidder} should log into NJSTART and review each document attached to the Quote submission. Instructions on how to review a submitted Quote can be found in the Quick Reference Guide entitled How to Review a Submitted Quote which is available on the NJSTART Vendor Support Page under Vendor Reference Guides.

5
3.1.1.1 - EQUIPMENT SPECIFICATIONS
Will a hard card printer be required at each site location, or can the hard card be mailed to the applicant?

At least one printer per site must be available to fulfil the hard card requirements set forth in 3.1.1.1.G.

6
3.1.1.4.1 - PROCESS CONTROL NUMBER (PCN)
Will each live scan device be assigned a "range" of numbers to use for the PCN? Or can each device take up to 999,999 prints before a new device ID is assigned?

Each live scan device's PCN range can handle up to 999,999 records before a new device ID is assigned.

7
3.1.1.6.B - DATA TRANSMISSION & STORAGE
What is the expected volume per hour we would need to adhere to?

Currently, daily applicant records are throttled at a rate of 100 records per 1/2 hour. The throttling schedule is subject to change.

8
3.1.1.6.D - DATA TRANSMISSION & STORAGE
What is the current count of prints, and total size of the archive (In Gigabytes) that would need to be migrated from the previous vendor?

Currently, there are approximately 3,500,000 archived applicant fingerprints occupying approximately 4,900 GB of storage.

9
3.3.1.A – CALL CENTER SCHEDULING
Is the Vendor allowed to utilize a third-party sub-contractor for the purpose of call-center support?

Yes, as long as all other requirements of the Blanket P.O. are met by the Prime Vendor {Contractor}. Please refer to Section 4.4.1.3 of the Bid Solicitation, Subcontractor Utilization Plan.

10
3.2.A – UNIVERSAL FINGERPRINT FORM
Is the NJSP open to innovate methods of collecting this data in an electronic format to eliminate hard-copy form process?

Yes, the NJSP is also open to different alternative methods within the scope of the Bid Solicitation?

11
3.5 - FINGERPRINT LOCATIONS
A. Could you please provide further information in regards to existing locations? Please provide number and a map of existing locations.

B. Do current locations meet the 20 mile requirement?

A: There are currently 18 fingerprinting locations.

B: Yes.

12
3.5 - FINGERPRINT LOCATIONS
Could you please confirm the total number of live scans installed under the current contract?

There are currently 27 live scans deployed at 18 fingerprint locations in NJ and 10 Agency-Owned live scans at 9 agency sites.

13
3.5 - FINGERPRINT LOCATIONS
A. The Contractor’s locations shall be used solely for the fingerprinting of applicants and shall not be a multipurpose location where other types of services are offered? Please define multipurpose location.

B. Are multipurpose locations that offer products, but no services excluded as well?

A: The State considers a multipurpose location as any location that offers products or services not specifically defined within this Bid Solicitation.

B: The State requires all Vendor {Contractor} locations to provide the services as defined within the Bid Solicitation.

14
3.5.C – FINGERPRINT LOCATIONS
A. Is the 10 mile out-of-state radius to be included in the 20 mile radius required under 3.5.A or in addition to?

B. Are applicants beyond 10 mile radius of state border prohibited from utilizing in-state live scan devices?

A: The 10 mile out-of-state radius is based on the NJ state borders and is not included the 20 mile radius requirements under 3.5 A.

B: Applicants beyond the 10 mile radius of NJ state borders are not prohibited from utilizing in-state live scan devices and may do so if desired.

15
3.5.G - FINGERPRINT LOCATIONS
Does the State mean that a) only a single subcontractor may be utilized to operate multiple locations or b) that only one subcontractor may operate each location (i.e., 3 subcontractors may not operate the same location)?

The Contractor shall not utilize more than one subcontractor to operate its fingerprint locations.

16
3.5.I - FINGERPRINT LOCATIONS
Can you define the role of a Regional Supervisor?

At a minimum, the Regional Supervisor will oversee the fingerprinting service operations at all fingerprinting locations within an assigned geographical region (North or South) to ensure compliance with this Blanket P.O.

17
3.5.I.2 through 3.5.I.6 - FINGERPRINT LOCATIONS
If a site has additional live scan devices utilized only during seasonal fluctuations, is staff required for non-operational device. For example, if a site utilizes 2 live scan devices normally but activates a third two months during the fall to support education surge, what is staffing requirement during the other 10 months of non-surge.

The State does not consider the services required by this Bid Solicitation to be driven by any seasonal fluctuations. Section 3.3 - Applicant Scheduling details the requirement and tools (i.e. Call Center, On-Line, etc.) necessary for managing applicant scheduling. Proper Vendor {Contractor} scheduling management will minimize any fluctuations in applicant traffic.

18
3.7 – AGENCY OWNED EQUIPMENT
May such replacements of existing Using Agency-owned equipment be previously owned and used equipment or must the replacement equipment be new?

Yes, new or used equipment is allowable as long as it meets requirements.

19
3.7 – AGENCY OWNED EQUIPMENT
A. What is the location(s) of the current Agency Owned Equipment already in place?

B. How many devices are located at each of these locations?

A: There are currently 10 Agency-Owned live scans at 9 different sites.

B: Division of Gaming Enforcement - 2 live scans, Waterfront Commission - 1 live scan, several private security firms - 7 live scans.

20
3.7.A – AGENCY OWNED EQUIPMENT
Are the purchasing agreements between the Using Agency and the Vendor negotiated at arm's length, or are the terms set by the State?

This Bid Solicitation is issued by the Procurement Bureau, Division of Purchase and Property (Division), Department of the Treasury on behalf of the Department of Law and Public Safety, Division of State Police (NJSP). The purpose of this Bid Solicitation is to solicit Quotes for a Vendor {Contractor} to provide electronic fingerprinting services for State, local, and private agencies. The Terms and Conditions, as set by the State of New Jersey, are detailed in Section 9.0 of this Bid Solicitation.

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