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Section
| Required Service |
| Indicator |
| Occurrence |
| FY |
| FY 2012 |
| Contract Year 1-2 |
| Contract Year 3-5 |
| 4.1.10 |
| Badge Accountability (Permanent) |
| Number of blank badges received to produce badges |
| Daily |
| 833 |
| 826 |
| 840 |
| 860 |
| 4.1.3 |
| Badge Request Processing (PIV) |
| Registering and processing badge requests |
| Daily |
| 0 |
| 0 |
| 400 |
| 400 |
| 4.1.5 |
| Badge Service |
| Number of customers walking in for badge service (processing paperwork, issuing badges & parking permits, filing, updating databases) |
| Daily |
| 800 |
| 820 |
| 850 |
| 850 |
| 4.1.6 |
| Update & Maintain Badges |
| Number of badges requiring database change to update expiration dates |
| Monthly |
| 500 |
| 500 |
| 600 |
| 600 |
| 4.2.3 |
| Processing Center Services |
| Number of visitors processed (receiving visitors, verifying and issuing visitor badges, updating system, issuing parking permits) |
| Daily |
| 3,710 |
| 4,300 |
| 4,500 |
| 4,700 |
| 4.3.1 |
| - Assist Security Specialists |
| Number of special reports concerning access use of individuals |
| Monthly |
| 7 |
| 7 |
| 9 |
| 9 |
| 4.3.2 |
| - Perform Clerical Functions |
| Typing forms, answering phones, filing documents. |
| Weekly |
| 130 |
| 130 |
| 130 |
| 130 |
| 4.3.3 |
| Escort Duties |
| Perform escort duties |
| Weekly |
| 12 |
| 12 |
| 12 |
| 12 |
| 4.3.4 |
| Design Badges |
| Number of new badge designs for review or implementation |
| Annually |
| 20 |
| 20 |
| 20 |
| 20 |
4.3.6
| Screen Mail |
| Number of US postal regular and special deliveries |
| Daily |
| 300 |
| 300 |
| 300 |
| 300 |
| 4.3.7 |
| Destruction |
| Number of hours for Destruction of Currency |
| Daily |
| 1300 |
| 1300 |
| 1560 |
| 1560 |
ATTACHMENT E
Annual Workload Estimates