B08_Attachment_5_Past_Perf__Questionnaire.pdf

Attachment 5 – Past Performance Information Sheet National Park Service Solicitation 140P2125Q0008

Attachment 5 – Past Performance Questionnaire National Park Service Solicitation 140P2125Q0008

The National Park Service is in the process of selecting consultants to assist our Commercial Services Program in the development and analysis of concession contract prospectuses. Among the services the successful consultant must perform under the published solicitation are project due diligence, market and demand analyses, rate comparability studies, personal property valuations and replacement schedules, financial investment analyses, and drafting prospectus documents for hospitality and recreation services provided to visitors in national parks.

As required by the Federal Acquisition Regulation (FAR) at paragraph 12.206, each consultant’s past performance history will play an important role in determining which consultants will receive a contract to provide these services.

As someone with first-hand knowledge of the past performance history pertaining to one of the consultants preparing a bid for a prospectus development contract, your participation is essential. We depend on your critical evaluation of the prospective consultant’s performance in order to ensure we obtain high quality expertise and professionalism.

To assist you in preparing your response and expediting your reply, we have formulated the attached questionnaire highlighting the areas of primary interest to us. Please provide information specific to particular projects performed under those contracts or through collaborative relationships rather than past performance information pertaining to overarching contracts or long-term collaborative relationships that cover multiple projects or initiatives (like an IDIQ contract or a history of providing a type of service to a particular client).

To assist our timely decision, we need your written response no later than close of business on 2/27/2025.

You may complete the questionnaire by hand and email to christina_gingras@nps.gov.

If you have any questions concerning completion of the attached questionnaire, please contact Christina Gingras at christina_gingras@nps.gov.

When completed, this document is source selection sensitive and the Service will use it only for evaluation of this proposal and not share it outside of the evaluation team.

PAST PERFORMANCE QUESTIONNAIRE

mailto:christina_gingras@nps.gov mailto:christina_gingras@nps.gov

SECTION 1: CONTRACT IDENTIFICATION INFORMATION

Consultant Name (Enter the name of the company being evaluated in this questionnaire)

Project Type (Define if the project was standalone or part of an overall contract.)

Period of Project Performance

Initial Project Cost

Final Project Cost

Reason(s) for Differences Between Initial Project Cost and Final Project

Cost Shown Above:

Scope of Work Performed or Description of Services Provided

Evaluator Information (Information pertaining to individual completing this questionnaire.)

Name

Title

Phone

E-mail

Fax

Number of Months Worked on Contract

SECTION 2: QUALITY OF CONSULTANT PERFORMANCE

Use the following rating scale to indicate your satisfaction with the consultant’s performance in the specified areas by placing an “X” in the appropriate block.

RATING CODE PERFORMANCE CHARACTERISTICS

B Exceptional Performance meets project objectives and exceeds many objectives. The consultant completed the project with a few minor problems for which corrective actions taken by the consultant were highly effective.

G Acceptable Performance meets project objectives and exceeds some objectives. The consultant completed the project with some minor problems for which corrective actions taken by the consultant were effective.

Y Marginal Performance meets project objectives. The consultant’s completion of the project contained some minor problems for which corrective actions taken by the consultant appear, or were satisfactory.

R Unacceptable Performance fails to meet one or more project objectives and recovery is not likely in a timely manner. The performance of the consultant on the project contained serious problems for which the consultant’s corrective actions appear, or were, ineffective.

N No Rating Not Observed Under This Project / Unable to Provide a Rating

Technical Performance B G Y R N

Ability to accomplish project technical requirements and implement high quality standards

Ability to meet project schedule

Quality/Integrity of technical data, reports and analyses provided for project

Management Approach B G Y R N

Effectiveness of overall project/program management (including ability to lead/manage/control the project effort)

Reasonable and cooperative in dealing with your personnel

Timeliness/effectiveness of project problem resolution

Understood/complied with your objectives and technical requirements

Ability to hire and provide a highly qualified workforce

Ability to retain quality personnel

Managed subcontractors effectively

Effectively performed quality control/quality check on subcontractor deliverables

You may provide more information on additional pages, not to exceed 2 pages.

Notice to Contractor

Information provided in this questionnaire is intended for use as source selection information and as such is deemed Source Selection Sensitive. Statements or comments provided in the questionnaire do not signify an express or implied endorsement of any product, supply, service, or enterprise.

This information shall not be construed as an endorsement by the Government or its employee(s) of the contractor for advertising purposes or in a manner that implies the contractor, its products, or services, are approved, endorsed, or considered by the Government to be superior to other products or services.

The contractor shall not be permitted to use any information provided in this questionnaire to publicize, or otherwise circulate, promotional materials that state or imply Governmental, organizational, group, expert, or individual endorsement or consumer testimonial of a product, service, or position which the contractor represents.