B05 Attachment 1 - Performance Work Statement.pdf

PWS Guard Services

Performance Work Statement

Guard Services

Southwestern Power Administration (Southwestern)

1.0 INTRODUCTION/BACKGROUND

Southwestern Area Power Administration (Southwestern) is a Power Marketing Administration (PMA) of the Department of Energy, which markets and delivers reliable, cost based hydroelectric power, and related services. Southwestern is responsible for the marketing and transmission of Federal electric power generated at Federal projects to wholesale customers in Arkansas, Kansas, Louisiana, Missouri, Oklahoma and Texas.

Southwestern is responsible for maintenance and operation of high-voltage power transmission systems.

1.1 BACKGROUND

1. Southwestern’s resources are critical to the agency continuing to meet its Mission Essential Function (MEF), providing Federal power to load in a reliable manner. As such, Southwestern is required to develop and implement security strategies to protect critical infrastructure, key resources, and personnel to ensure the accomplishment of Southwestern’s mission. The intent of these strategies is to prevent the exploitation, incapacitation, or destruction of Southwestern’s infrastructures and resources. Accordingly, Southwestern’s hydroelectric grid is identified as critical to the economic prosperity, national defense, and quality of life of the United States.

1.2 PLACE OF PERFORMANCE

The Southwestern Headquarters is a three-story office structure situated on 6 acres of land with 51,432 square feet of conference rooms and office space. The building contains administrative offices for approximately 90 federal employees and contractors and is located at 6655 S. Lewis Avenue, Tulsa, Oklahoma.

2.0 NON-PERSONAL SERVICES

The overall purpose of this contract is to provide unarmed security guard services, access control, alarm monitoring, and on-site support for Southwestern’s headquarters. Additionally, the purpose is to provide access control and alarm monitoring at all other Southwestern offices, substations, and radio sites. Work on this contract is considered essential.

Security services include:

• Guard services.

• Protection of employees, facilities and property.

• Access control, including screening and/or escort of visitors, and documenting in the visitor log.

• Issuance of visitor badges and enforcement of Southwestern’s ID badge policies.

• Inspection of vehicles, packages, or belongings.

• Alarm monitoring station - operation and monitoring of security alarm systems

• Operation and monitoring of automated access controls.

• Observation and monitoring of building and fire warning systems and HVAC system warning panels and controls.

• Check doors, gates, and locks, and troubleshoot basic issues including inspecting mechanical and electrical components, addressing minor malfunctions such as misalignment and sensor issues. Any major issues identified should be reported to Facilities and EHSS.

• Response by guards to security incidents occurring on Southwestern-owned property. If the guard is physically present at Southwestern Power Administration (SWPA) Headquarters, they must notify SWPA personnel in person. If the guard is monitoring another location remotely via camera, notification must be made by phone.

• Application of compliance-based security requirements, to include maintenance of records associated with compliance requirements.

• Interface with other law enforcement or emergency responders

This is a non-personal services contract to provide unarmed, uniformed security, asset protection, and program enforcement. Guard carries out detailed instructions and procedures primarily oriented to ensure that emergencies and security violations are readily discovered and reported to the appropriate authority. The primary duty is to observe and report security and emergency situations. The guard intervenes directly only in situations that require minimal action to safeguard property or persons. Duties require minimal training and physical fitness standards.

The Government shall not exercise any supervision or control over the contractor personnel performing these services. Such contractor personnel shall be accountable solely to the Contractor, who in turn is responsible to the Government.

3.0 SCOPE

The scope of this contract is to provide a one-person post, operated by an unarmed, qualified, uniformed security guard to protect Southwestern employees, visitors, buildings, and property.

The security guard shall be equipped with the necessary equipment to perform building security services and shall be familiar with the use of the Genetec security system used by Southwestern for physical access control. The Contractor shall have all certificates and licenses required by law for the execution of the work, and shall comply with all Federal, State, or local laws, ordinances, rules, regulations, and codes relating to performance of the work.

3.1 SPECIFIC REQUIREMENTS: Following award of this contract, the Contractor shall furnish the following to the Contracting Officer (CO) or designee, and/or the Contracting Officer’s Representative:

1. A Certificate of Authority from the Oklahoma Council on Law Enforcement Education & Training (CLEET).

i. The Contractor shall fully comply with CLEET regulations, and the Oklahoma Administrative Codes regarding the licensing of Private Security companies and security guards.

ii. Each security guard shall be licensed as an Oklahoma Unarmed Security Guard and shall always carry their state-issued license with them while on duty.

a. Required Training:

1) Completed Phases I and II of the Oklahoma Council of Law

Enforcement Education and Training (CLEET) education for Unarmed Security Guards, and;

2) Passed exams from Phase I and II, and;

3) Completed CLEET accredited course of training for use of any assigned “less lethal” weapons, and annually recertify with those weapons (classroom, online or practical).

2. Credential Review:

The Contracting Officer (CO), or designee, and/or the Contracting Officer’s Representative (COR) will review the credentials of all Contractor personnel proposed for assignment to this contract. The Government reserves the right to reject any individual who does not possess the specific requirements listed in paragraph 3.1 of this PWS.

3. Contract Manager Assignment:

The Contractor shall assign a Contract Manager who is responsible for the overall management of the contract and the direct oversight of Contractor personnel. This individual shall serve as the primary point of contact for the COR and be available as needed to address performance or personnel matters.

3.2 DOCUMENTATION AFTER THE AWARD

The Contractor shall prepare documentation including but not limited to minimum standards of physical fitness, statement of policy, and Standard Operating Procedures (SOP). SOPs must be reviewed for compliance with Southwestern policy. The Contractor will comply with all Federal, State, and local safety and health codes, and national standards, including 29 CFR 1910. The Contractor shall provide the COR with updates and suggested changes to SOPs.

3.3 GLOSSARY

CIP – Critical Infrastructure Protection. Regulatory framework of mandatory standards for North American bulk electric system (BES) entities, ensuring the reliability and security of the power grid by implementing physical and cybersecurity measures.

CIP Sites – Critical Infrastructure Protection Critical Asset locations, specifically Control Centers and certain substation control buildings.

CIP Training – Critical Infrastructure Protection training required by NERC CIP.

Applicable to support at CIP Sites.

Daily Activity Report or Log – Log of activities and events recorded for each shift.

Guard – Employee must meet the training and certification skills as defined under the Protective Service Occupations category of the Department of Labor (DOL) document titled, “Service Contract Act Directory of Occupations.”

NERC – North American Electric Reliability Corporation. not-for-profit international regulatory authority whose mission is to assure the effective and efficient reduction of risks to the reliability and security of the grid. Develops and enforces CIP Standards.

On-Site Support – Work performed by the Contractor on Government premises, whereby the Contractor's personnel are provided Government resources (office space, equipment, supplies, etc.) to perform the work.

Roving Patrol – Patrols conducted in accordance with routes and schedules established in Post Orders.

Southwestern Remote Access Log – A running log kept by the guards and used to record any doors opened remotely when the door belongs to a CIP site.

Visitor Log – Contains name, host information, citizenship, type of ID, time of entrance and exit, and other details required by regulatory frameworks (e.g. NERC CIP).

4.0 PERFORMANCE

4.1 HOURS OF OPERATION

The Contractor is responsible for conducting business 24/7 Sunday through Saturday including Federal holidays. Work schedules for Monday through Thursday are between the hours of 4:00 pm and 8:00 am the next day. Work schedules for the weekend begin Friday at 4:00 pm to provide 24-hour coverage, ending Monday at 8:00 am. All hours listed are in the central time zone. The Contractor shall maintain an adequate workforce at all times to ensure uninterrupted performance of all tasks specified in this PWS, in accordance with the defined work schedules. In the event of unanticipated office closures, such as those resulting from inclement weather, the Contractor will still be required to provide staffing, as needed. Services performed during these closures will be billed under a separate CLIN.

4.2 FEDERAL HOLIDAYS

The following are Government recognized Federal holidays:

• New Year’s Day

• Martin Luther King Jr.’s Birthday

• President’s Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Columbus Day

• Veteran’s Day

• Thanksgiving Day

• Christmas Day

4.3 DUTIES

The Contractor shall:

• Provide a highly qualified, professional security force to protect lives and deter unauthorized use, loss, theft, trespass, espionage or sabotage of government property, material, and equipment, and non-government property and equipment located at Southwestern.

• Ensure guards meet section 4.4 - Shift and Post Requirements.

The Guards shall:

• Be in good general health without physical and/or psychological impairments that would interfere with the safe and efficient performance of their duties.

• Conduct access control according to current Southwestern policy, under direction from Southwestern’s EHSS.

• Implement all regulatory or compliance-based requirements such as Southwestern policies and directives, procedures associated with DOE, or other requirements as directed by Southwestern.

• Monitor the facility for fires, explosions, and other catastrophes by close observation of the building, machinery, vehicles, electrical equipment, and personnel to identify unsafe or potentially unsafe conditions, or activities.

• Monitor facilities for the commission of thefts, assaults, robberies, or other violent crimes and report the same to Law Enforcement and EHSS personnel in accordance with developed procedures.

• Patrol designated areas according to duties as described and report all security breaches, incidents, hazards, or other observations to EHSS.

• Escort visitors as directed by Southwestern in compliance with statutory and regulatory frameworks, policies, and procedures.

• Escort employees when safety issues arise, or other circumstances exist warranting this type of assistance.

• Assist Southwestern in the removal or termination of any employee or contractor employment, as requested.

• Manage all training processes and requirements in accordance with this PWS, and maintain records demonstrating guards have met all requirements for licensing and training. The records shall be made available to the COR upon request.

4.4 SHIFT AND POST REQUIREMENTS

The Guards shall:

• Not be posted for greater than 12 hours in a 24-hour period except in emergencies following coordination with EHSS Staff. The guards must have no less than 8 hours away from work between shifts.

• Obtain all necessary equipment prior to assuming the duties of their assigned post.

Appropriate logs, forms and control rosters shall be filled out noting the issuance of such equipment.

• Maintain a daily report of activities during their assigned shift. This report shall be specific regarding times actions were taken, inspections conducted, incidents that occurred, and any other noteworthy items. The report shall be submitted to EHSS as scheduled.

• Enforce Southwestern security policies as noted in post duties, post orders, and Southwestern or Contractor provided SOPs, as approved by EHSS.

4.5 PERFORMANCE REQUIREMENTS

The performance requirements of the PWS are expressed in the following three elements:

1. Performance Objective: A statement of the outcome or results expected.

2. Performance Measure: The critical characteristic or aspect of achieving the objective that will be monitored by the Government (each objective may have one or more measures).

3. Performance Standard: The target level of performance measure.

4.5.1 Provide professional security, protection, patrol, and access control in accordance with Southwestern policies and procedures.

Measures Standards

Logs and Events

• 100% of shift changes and equipment inventory during the change is conducted and recorded in a daily log.

• 100% of suspicious activities are recorded in a daily log and reported to EHSS.

• 100% of triggered alarm activities are recorded in a daily log, reported to the EHSS, Facilities Manager, and Dispatch as required (for CIP sites).

• 100% of all requests for remote access are recorded in Southwestern Remote Access Log.

• 100% of all unauthorized physical access attempts documented and reported.

• 100% of all recorded video of unauthorized attempts or perimeter breach attempts reviewed within 24 hours of event.

Authorized Access to Buildings

• 100% of personnel and their belongings (as requested by EHSS) are authorized & have an approved employee ID or visitor badge for entrance into a Southwestern facility.

• 100% of all personnel requesting remote access to CIP sites queried for individual PIN.

• 100% of all CIP Training requirements

• 0% of unauthorized personnel allowed access to CIP sites.

Roving Patrols

• 100% of patrols are performed daily.

• 80% of patrols are performed within 10 minutes of required increments.

• 100% of patrols are performed within 20 minutes of request by the COR.

• 95% of all mechanical rooms, hallways, doors, lights, and exterior storage areas are checked during each patrol.

• 100% of the time the perimeter shall be checked during each patrol.

• 100% of the time the guard will report to Southwestern Facilities any mechanical failures of the facilities infrastructure.

• 100% inspection of Southwestern vehicles on-site (as requested by EHSS)

Safeguard of Material

• 100% of sensitive information shall be protected from espionage and unauthorized disclosure.

• 100% of all other material shall be protected from unauthorized disclosure.

• 90% of the vehicle tracking log

Review of Documentation

• 100% review of Post orders, Standard Operating Procedures, Safety plans and Emergency procedures to ensure current and applicable.

• 90% reporting of any discrepancies, suggestions, or stale information to EHSS.

Equipment Maintenance

• 100% of every shift change all assigned equipment shall be clean, functional, and accounted for.

• 100% at every shift change all guard work areas shall be clean, neat and presentable.

Quality of Guards

• 100% of the time all guards shall be qualified to perform under this contract.

• 100% of the time the guards shall remain courteous in the performance of their duties.

• 100% of the time the guards shall remain physically fit while performing under this contract.

• 100% the guards shall remain drug and alcohol free while performing duties under this contract.

4.5.2 Immediate fill/replacement of qualified, trained security personnel for emergency purposes (including sickness).

Timely Replacements

• 100% of specified manpower are present at each post at times required, allowing for absences with replacements within 30 minutes of regular tour of duty.

Quality of Replacements

• 100% of replacement guards are fully qualified, in proper uniform, and have successfully completed all required licensing, training, forms, and documents required under this contract.

4.5.3 Prompt reporting using a Southwestern Form or Contractor generated form of all incidents occurring on or about the premises that may impact on Southwestern property or personnel or deviate from normal operations.

Timely and Accurate Reporting

• 100% of all breaches and incidents are reported to the proper authorities within 5 minutes of detection.

• 100% of all shift reports will be completed within the first hour of the next shift.

• 100% of all shift reports are accurate.

• 100% of all visitors and visitor information is recorded in the visitor’s log.

• 98% of all visitor log information is accurate and clearly legible.

4.5.4 Maintain general administration support for badge and key control.

Quality of Controlling Badges • 100% of all badges are accurate and verified before allowing entrance to the facility.

Capability of Controlling Keys • 100% of all assigned keys shall be accounted for at every shift change.

4.5.5 Perform continuous assessment and evaluation to identify security weaknesses and vulnerabilities.

Single Point of Contact • 100% availability during hours of operation to interface with Southwestern personnel.

Release of Sensitive Information

• 100% of all Sensitive information is appropriately protected from unauthorized release.

4.5.6 Fully participate in Southwestern fire or other disaster control and civil defense plans and mobilization exercises.

Timeliness of Participation

• 95% of all drills are responded to immediately upon notification and 100% within 3 minutes of notification.

Quality of Surveillance

• 95% of potential fire and security hazards are identified and reported to the COR prior to identification by Southwestern.

4.5.7 Establish and maintain Safety Program.

Job Hazard Analysis

• 100% of all unsafe job conditions analyzed within

24 hours or as set forth in approved Contractor’s safety program.

Equipment Operation

• 100% of all equipment operators are trained and certified.

• 100% compliant with appropriate safety rules and regulations.

Reporting of Incidents

• 98% of all accidents or injuries are reported within 10 minutes and 100% within 30 minutes.

• 95% of all “near misses” discovered by or reported to Security Guards are reported with 100% detail of the nature of the hazard and corrective action.

Near Miss Reports • 100% are distributed to Southwestern Security.

4.5.8 Exhibit good customer service.

Possession of Core Competencies

• 95% of all personnel have effective communications capabilities, embrace collaboration, and present professional conduct.

5.0 DISCLOSURE AND AVOIDANCE OF INHERENTLY GOVERNMENTAL

FUNCTIONS

The Contractor shall not perform Inherently Governmental functions as defined in FAR Subpart

7.5 in relationship to this PWS.

6.0 FURNISHED EQUIPMENT/TRAINING

6.1 GOVERNMENT FURNISHED

Southwestern shall provide:

• Training to the Contractor core key personnel. This “Train the Trainer” training covers topics and information necessary for security and building monitoring systems that will be disseminated to Contractor personnel as needed.

• Administrative and investigative forms prescribed for use, all utilities and custodial services, and technology necessary to perform job duties. This includes furniture, office supplies, identification badges, telephones, cellular/mobile device, copy machines, fax machines, computers, and limited, logical access to the necessary computer systems and applications.

• As needed: maps, floor plans, and other information to be used to develop security operating procedures that the Contractor must maintain in the security desk post books.

• A copy of the Occupant Emergency Plans and any associated call-out rosters, which the Contractor shall also maintain at the site.

6.2 CONTRACTOR FURNISHED

All Contractor furnished equipment shall be appropriately marked and identified as belonging to the Contractor. The Contractor shall provide:

• All training, quality control, personnel, and supervision to maintain physical security for employees and visitors.

• One hand-held, battery-operated spotlight with batteries.

• Whistle

• Uniform. Adjustments or changes to these uniform requirements must be approved in advance by the COR.

o Uniforms of professional appearance, color-coordinated security/law enforcement style, and all guards shall wear the same uniform.

o A sufficient number of uniform pants and shirts to ensure uniform cleanliness and maintain a professional appearance.

o Security/law enforcement style all-weather, cold weather, and/or rain gear with high visibility security identification located on the front and back.

o A name tag that is professional in appearance with the first initial and last name of the guard to be worn in a consistent location on the uniform.

o Security Guard badge that meets the requirements of Oklahoma law, to be worn on the most exterior article of clothing (e.g. uniform shirt, uniform jacket, rain gear or cold weather clothing).

o Duty belt similar belts issued by Law Enforcement agencies.

o Black or tan security/law enforcement style duty boots or shoes that are color-coordinated with the uniform.

• Other Misc Equipment. The following items may be provided as needed.

Additional items deemed necessary by the Contractor must be approved by the

COR.

o Handheld radio for communications o Handcuffs and handcuff keys o Aerosol Oleoresin Capsicum (OC) Spray o Ballistic Body Armor o “Less lethal” weapon. Always requires approval in advance by the COR

7.0 QUALITY CONTROL

Quality Control Plan (QCP): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS and applicable acquisition guidance, policies, and regulations. The Contractor’s quality control program is the means by which the Contractor assures that the work complies with the requirements of the contract.

Contractor shall comply with all local, state and federal laws, ordnances, codes, and regulations governing performance of guard services on Government premises in Oklahoma (as applicable).

8.0 PERSONNEL SECURITY REQUIREMENTS

In order to provide a highly qualified, professional security force, the Contractor must ensure the following personnel security requirements.

• Guards must meet or exceed the following minimum criteria prior to post assignment:

o Must be a U.S. citizen.

o Must be at least 21 years of age to meet Oklahoma’s Security Guard licensing requirements.

o Must possess a high school education equivalency, college transcripts or other certificate deemed acceptable by the COR or CO.

o Shall be Physically Fit and able to perform all assigned security guard duties, functions, and activities. Employees performing in security guard positions shall have the ability to do the following: able to work outdoors during inclement weather or other conditions; able to walk uneven terrain during foot patrols; able to be certified to perform cardiopulmonary resuscitation (CPR) and use an automated external defibrillator (AED).

o The Contractor shall provide each newly hired guard a physical examination at no additional cost to the Government or the employee prior to assignment, and every two years after initial hire. Guards must be cleared as physically able, mentally and medically fit to perform their respective duties. The Contractor shall provide a list of current employee’s date of last physical examination upon request by the

COR.

o The Contractor shall maintain a drug-free workplace program. In addition, the Contractor's program shall include at a minimum, processes for the initial drug screening of new-hire employees and random screening for employees. Drug screening shall be a 5-panel drug test regimen. The Contractor must perform drug screenings upon written request by Southwestern. The Contractor shall provide initial and random drug screening of the employee through their own established testing facility federally or state qualified to conduct drug screening. An electronic and/or hard copy of the test result shall be made available to the COR, or other authorized official determined by the COR or CO, upon request and, if necessary, forwarded to DOE for record of compliance.

o All guards shall speak English and be literate in English to the extent of reading and understanding printed regulations, detailed written orders, training instructions and materials, and shall be able to compose reports which convey complete information in English. Guards shall be able to understand and perform basic computer keyboard operations relating to the operation of e-mail software (e.g. MS Outlook) and the Physical Access Control System (PACS) used by Southwestern (currently Genetec).

o While on duty, guards shall not supervise or attend to any other contract or duties not directly related to the performance of this contract without the advance written consent and approval of the CO or COR. Contractor employees shall not be current government employees.

• Employee Background Checks o Personnel will undergo Homeland Security Presidential Directive (HSPD-12) personal identity verification and background checks by Southwestern. People who do not meet adequate security background requirements as determined by Southwestern will not be permitted to perform duties on the contract.

o Guards must meet Oklahoma criminal background check requirements for security guard licensing.

• General Conduct. All guards shall be held to the highest standards of professional conduct, appearance, and performance.

o Guards shall not consume alcohol, drugs, or other products that may negatively impact judgment or physical response as necessary to carry out the duties while on duty or within 8 hours of duty.

o Southwestern does not grant or authorize any use of force or exercise of authority not permitted under the state laws governing the actions of security guards.

Guards shall, at all times, attempt to perform their duties with the minimum force necessary.

o Arrests and restraints shall be applied according to the laws of the state of Oklahoma. Guards shall not sign civil or criminal complaints on behalf of Southwestern.

o Guards will maintain a professional appearance and polite demeanor and shall not become engaged in lengthy or disruptive conversations with visitors, employees, guests, or other guards. If a guest, visitor, or employee becomes distracting, the guard shall notify the Contract Manager and EHSS. The guards shall not cause unnecessary distractions. Information that could be considered sensitive shall not be disclosed without “need-to-know” nor included in casual conversation.

o All guards shall maintain a high level of situational awareness and be observant for any suspicious activity, or immediate danger to life and/or property. When feasible, guards shall attempt to identify and document suspicious personnel, threatening individuals, confirmed intrusions, and other unusual building activity including fires, water leaks, broken windows, etc. Non-emergency matters are to be referred to the Contract Manager and EHSS for assistance.

o Guards shall take appropriate actions as necessary, in accordance with the appropriate laws, to maintain the safety and security of client personnel and property. Guards shall seek assistance from local law enforcement and EHSS when needed.

o Personal audio/video players and televisions are not authorized for use on duty.

Personal cell phones shall be limited to emergencies and limited-duration necessary family communications. Changes in the use of these types of equipment must be approved in advance by the Contract Manager and COR. The authorized use of any personal equipment shall not interfere with job duties.

• Southwestern Policies and Procedures o Guards shall abide by Southwestern’s Order 202.2A, Rules of Behavior for

Information/Operational Systems Users whenever using Southwestern equipment.

Failure to abide by these rules may result in termination of access, permission, the contract and possible legal action by Southwestern.

o No non-Southwestern electronic storage device may be connected to any Southwestern system, network, or government furnished equipment.

o Southwestern computer systems require multiple authentications that include an ID badge/DOE Security Badge, account name, and PIN. The following shall apply:

Guards handling the information shall be issued an ID badge/DOE

Security Badge (and/or YubiKey where applicable), which shall be requested and managed by the COR.

The COR will coordinate with the Division of Information Technology (IT) and guards for account activation and permissions to shared folders on Southwestern’s computer systems.

Guards must complete all required training, including physical security from EHSS and cybersecurity from IT, to permit use of the ID badge/DOE Security Badge to gain physical and logical access.

o Guards shall be responsible for the safe keeping of the Southwestern issued ID badge/DOE Security Badge (and YubiKey where applicable) at all times. If an ID badge/DOE Security Badge is lost/stolen, it must be reported to EHSS within one hour of discovery.

o Guards shall only utilize the ID badge/DOE Security Badge (and YubiKey where applicable) when conducting work directly related to this statement of work. Any other work is unauthorized.

o Upon completion of the contract, the COR shall be responsible for coordinating with IT the suspension of account access to Southwestern’s systems. The

Contractor/guard shall return the ID badge/DOE Security Badge (and YubiKey where applicable) to the COR on-site.

9.0 REFERENCES

The references below include “Southwestern” orders and plans, which will be provided to contractor personnel post award.

• Southwestern Tulsa HQ Guard Post Orders

• Southwestern Order 473.1a

• Southwestern Order 473.2

• HSPD-7 http://www.dhs.gov/homeland-security-presidential-directive-7

• HSPD-12 http://www.dhs.gov/homeland-security-presidential-directive-12

• Oklahoma Council of Law Enforcement Education and Training (CLEET)

• https://cleet.us.thentiacloud.net/webs/cleet/

• Privacy Act 1974 http://www.justice.gov/opcl/privstat.htm

• U.S. Department of Justice NIJ Standard-0101.07 for Ballistic-Resistance of Body Armor and NIJ Standard-0115.00 for Stab-Resistance of Body Armor

• 18 USC 793 http://codes.lp.findlaw.com/uscode/18/I/37/793

• 18 USC 794 http://codes.lp.findlaw.com/uscode/18/I/37/794 http://www.dhs.gov/homeland-security-presidential-directive-7 http://www.dhs.gov/homeland-security-presidential-directive-12 https://cleet.us.thentiacloud.net/webs/cleet/ http://www.justice.gov/opcl/privstat.htm http://codes.lp.findlaw.com/uscode/18/I/37/793 http://codes.lp.findlaw.com/uscode/18/I/37/794