B P09 C Cemetery Operational Standards and Measures.pdf

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Combined Solicitation Abraham Lincoln Trash and Recycling Services
Solicitation number
36C78626Q50134
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This is an NCA Directive establishing operational standards and measures for Department of Veterans Affairs (VA) National Cemetery Administration (NCA) facilities.

The directive updates NCA policy and procedures for operational standards and measures applicable to all VA national cemeteries, effective September 19, 2024. It supersedes the previous version dated January 4, 2010, and is scheduled for recertification on or before September 19, 2029. The Office of Cemetery Operations and Office of Finance and Planning at NCA headquarters (810 Vermont Avenue, NW, Washington, DC 20420) is jointly responsible for the directive's contents. NCA will administer, operate, and maintain all VA national cemeteries in compliance with established operational standards and routinely evaluate facilities using performance measures to determine compliance. These standards apply to VA national cemeteries and VA grant-funded Veterans cemeteries and are subject to inspection and evaluation of compliance. The directive incorporates current organizational structure of NCA's program and district offices, service lines, and cemeteries, and revises roles and responsibilities across multiple divisions including Cemetery Operations, Finance and Planning, Improvement and Compliance Service, Training and Safety, and the Veterans Cemetery Grants Program. Key referenced directives include those addressing environmental management, organizational assessment and improvement, compliance review, uniforms and personal protective equipment, interment area layout, accounting for remains, inscriptions, pest management, floral policy, occupational safety and health, and interment operations.

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