Atth I PWS.pdf

SECTION C

Performance Work Statement for

Alongside Aircraft Refueling Operations at

Maks Army Airfield on

Fort Polk, Louisiana

As of 19 March, 2026

Attachment 1

SPE603-26-R-0514

Maks AAF

TABLE OF CONTENTS

C-1.0 Introduction 3 C-1.1 Background 3 C-1.2 Mission Statement 3 C-1.3 Applicable Directives 3 C-1.4 Compliance with Regulations 3 C-1.5 Notification of Correspondence and Visits 3 C-2.0 Deliverables 3 C-2.1 Contractor Plans 3 C-2.2 Contract Compliance plan 3 C-2.3 Product Quality Control plan 3 C-2.4 Safety Plan 4 C-2.5 Security Plan 4 C-2.6 Training Plan 4 C-2.7 Environmental Compliance and Spill Control Plan 4 C-2.8 Inventory / Accountability Plan 4 C-2.9 Airfield Operations Plan 4 C-3.0 Performance Requirements 5 C-3.1 Staffing 5 C-3.2 Operations 7 C-3.3 Maintenance 10 C-3.4 Safety 11 C-3.5 Security 12 C-3.6 Environmental Protection 13 C-3.7 Training 13 C-3.8 Furnished Items 15

Appendix A Airfield Specific Information 19 Appendix B Common Access Card (CAC) Procedures 20 Appendix C Applicable Directives 23 Appendix D List of Observed Holidays 25

Attachment 1

C.1.0 Introduction: This Performance Work Statement (PWS) is the Government’s contracted requirement for Alongside Aviation Refueling Service at Maks Army Airfield (AAF) on Fort Johnson, Louisiana.

C.1.1 Background: The installation requested assistance from DLA Energy to provide contractor-owned, contractor-operated (COCO) alongside-refueling services at Maks AAF on Fort Johnson, LA. The airfield provides office space for the contractor, but there is no fuel facility associated with this requirement. The North Ft Johnson Fuel Facility operates under a different contract and provides jet fuel (F24) for loading the contractor-owned aircraft refueling vehicles associated with this contract.

C.1.2 Mission Statement: The Contractor shall provide equipment and manpower to provide Alongside Aircraft Refueling Services at Maks Army Airfield on Fort Johnson, Louisiana. The Contractor shall perform Fuel Operations, Support Operations, and Management and Administration pertaining to the receipt, storage, handling, and issue of capitalized fuel products while maintaining product quality and inventory accountability. Specific requirements and expected workload data are provided in Appendix A.

C.1.3 Applicable Directives: The Contractor shall comply with applicable statutory and regulatory requirements and validated best commercial practices. This requirement applies to all performance criteria and deliverables set forth in this document. Appendix C provides a list of directives and other guidance that are applicable to the performance of this contract. The list is not all inclusive. In the event of conflicting guidance, follow the more stringent guidance or contact the Contracting Officer (CO) and/or the Contracting Officer’s Representative (COR) for clarification.

C-1.4 Compliance with Regulations: The Contractor and Contractor employees shall comply with all applicable Fort Johnson regulations, as well as all applicable Federal and State safety laws and security regulations.

Applicable Post regulations including, but not limited to, fire, safety, sanitation, security, and firearms or other lethal weapons, will be made available to the Contractor upon request.

C.1.5 Notification of Correspondence and Visits: The Contractor shall immediately provide the Contracting Officer (KO) and Contracting Officers Representative (COR) copies of all correspondence and notification of any visits relating to federal, state, or local officials or agencies and other personnel or Contractor that visit the retail fuel facility.

C-2.0 Deliverables

C-2.1 Contractor Plans: The description of the plans below is guidance and not all inclusive. Plans will comply with applicable guidance and regulatory requirements. (60) days after award, the Contractor shall provide to the CO the following plans or other accredited documents for review and acceptance unless otherwise specified below:

C-2.2 Contract Compliance Plan (CCP): The Contractor is responsible for ensuring compliance with all contract performance requirements. As such, the Contractor shall develop an inspection system acceptable to the Government for monitoring overall contract performance. The inspection system is to include a written CCP developed and used by the Contractor to measure performance on a continuous basis. The CCP shall include performance requirements for all the services and tasks listed in this PWS and the Contractor’s own performance-based plans. General performance criteria shall include the Contractor’s ability to provide continuous support capabilities as specified in this PWS, record keeping and reporting procedures pertaining to administrative requirements, terminal operations, facility/equipment maintenance, and upkeep and appearance of grounds and facilities under Contractor control. The CCP shall include time specific checklists for evaluation of all operational and preventive maintenance requirements. The CCP shall address procedures for corrective actions including the resolution of Corrective Action Reports (CAR) and Quality Deficiency Reports (QDR) generated by the COR. The Contractor shall submit the CCP to the KO for review, coordination with stakeholders, and approval within (60) days after contract award. Any disagreements with the CCP will be resolved at least one level higher than the KO.

The CCP shall be made available for Government review, upon request, at any time during the contract performance period. The CCP may be used by the COR for monitoring and assessing contract performance.

Attachment 1

C-2.3 Product Quality Control Plan: The Contractor shall establish a written Fuel Product Quality Control Plan (PQCP) specific to each location and facility, to ensure all products handled by the Contractor remain on-specification. The Contractors written QCP plan shall ensure product quality in accordance with the most current version of MIL-STD-3004-1 and include (but not limited to) requirements for sampling, testing methods, equipment, documentation of tests, and record keeping. The plan shall include detailed procedures, who, what, when, and how often, for the following operations, as they affect quality control, and an organizational chart that identifies responsible parties for the following operations: Receiving, Blending, Sampling, Testing, Calibration, Storage and Handling, Records and Reports and Corrective Action. After the contract award, revisions to the Plan shall be submitted to the Contracting Officer within (30) days after the revision is deemed necessary.

C-2.4 Safety Plan: The Contractor shall not be excused from unsatisfactory performance that may result from a stop work order. The Contractor shall establish and maintain a complete Safety Plan. The plan shall include the following areas: Confined Space Entry, Fall Protection, Disaster Preparedness, Fire Prevention and Protection, Personal Protective Equipment, Hazardous Waste Operations, Emergency Response, Safety and Health Standards, Hazardous Communications and Lockout/Tagout.

C-2.5 Security Plan: The Security plan shall identify procedures necessary to maintain security and force protection over the government facilities, information systems, and government-owned fuel inventory under the contractor’s control. The plan shall describe how the contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor-controlled facilities and government information systems. The plan will address the method for visitor and entry control with a way to account for each visitor. The plan shall describe how the contractor shall prevent unauthorized access, vandalism, pilferage, larceny, sabotage, and arson directed toward contractor-provided equipment, contractor-controlled facilities, and government information systems. A list of installation buildings and structures for which the contractor is responsible shall be included in the plan. The plan shall establish security procedures for all computer systems and communications utilized in the performance of this PWS. This security plan will be reviewed annually by the Director of Emergency Services to ensure regulatory requirements. The Contractor shall submit the security plan to the Contracting Officer for review and approval within (60) days after contract award and any time a revision is required.

C-2.6 Training Plan: The plan shall identify required training of Contractor employees, initial training, frequency of training, length of training, training sources, and a brief description of courses, regarding safety, fire prevention, environmental protection, and task specific qualification training. The Plan shall include the capability to provide semi-annual training to fire dept. personnel on the operational capabilities of the Contractor’s aircraft refueling vehicles.

C-2.7 Environmental Compliance and Spill Control Plan: The Contractor shall provide an environmental protection plan that meets and complies with the existing installation approved plans and all Federal, State and Local laws, rules and regulations in use at Maks Army Airfield, LA. This plan shall be submitted sixty (60) days after contract award and shall be effective at the start of the contract performance period. The Contractor s plan shall address oil spills and contingencies, including any spilling, leaking, pumping, pouring, emitting, emptying or dumping into or onto any land or water, spill prevention control, countermeasures, containment, cleanup, disposal and spill reporting procedures to the DLA Energy-AME, COR, Contract Officer and Federal and State officials, if applicable.

C-2.8 Inventory/Accountability Plan: The plan shall describe how the Contractor intends to perform the required services to ensure that all transactions are reported, and inventory is accounted for as required during the performance of the contract. The plan shall include detailed procedures, who, what, when, how often, for the following operations, as they affect inventory/accountability, and an organizational chart that identifies responsible parties for the following operations: Receiving, Quantity Determination, Issuing, Records and Reports and Corrective Action. After contract award, revisions to the Plan shall be submitted to the Contracting Officer within thirty (30) days after the revision is deemed necessary.

C-2.9 Airfield Operations Plan: The plan shall identify operational, staffing, and equipment requirements to successfully meet the requirements as stated in Appendix A. The Contractor's proposal and follow-on aviation refueling plan shall address all aircraft refueling procedures. The complete process will be included; notification and establishing communication; activity log record; approval to move on the airfield; coordination and documentation at the aircraft; grounding and bonding; deadman, fire guard, and nozzle connection; EPoS input; etc.

C-3.0 Performance Requirements

C-3.1 Staffing: The Contractor shall provide all manpower required to provide the contracted services during the hours described in Appendix A. The Contractor will provide a plan on how they intend to staff normal operations, JRTC rotations, and contingency operations as part of their proposal. The contractor must provide a terminal manager, accountant, and drivers to operate two (2) aircraft refueling vehicles simultaneously during scheduled JRTC rotations, hurricane relief operations, or other potential high tempo events. These costs will be calculated into the Firm Fixed Price in the proposal.

C-3.1.1 Hours of Operation: See Appendix A for base-specific requirements and workload data. At no time during the performance of this contract will there be a lapse in customer service. The Contractor shall furnish trained personnel to meet refueling services and coordinate with the airfield manager, 24 hours daily, seven days a week, to include all Federal holidays. The Contractor shall provide staffing in accordance with the following:

C-3.1.1.1 Hours: Aircraft refueling service will be provided 24 hours per day, 7 days per week.

C-3.1.1.2 Holidays: On the Federal Holidays listed in Appendix D and during a fourteen (14) day period during the Christmas/New Year Holiday period (specific dates to be announced annually), aircraft fueling demand drops to such a level that allows staffing to be reduced to only one (1) employee on duty for potential medivac support.

C-3.1.1.3 Surge Requirements: During scheduled JRTC rotations, hurricane relief operations, and other potential high tempo events such as, but not limited to, major exercises, troop deployments, or natural disasters, the contractor must be capable of fueling two (2) aircraft simultaneously throughout the event.

C-3.1.1.4 Surges During Holidays: In the staffing plan, the Contractor is required to account for the potential that rare events may create unexpected contingencies requiring full surge capabilities during holiday schedules. If that occurs, the contractor must support the requirements in full without further reimbursement.

C-3.1.2 Personnel Qualifications: The Contractor shall ensure that personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements and comply with all applicable laws and regulations. They shall be able to read and understand English to the extent of reading and understanding printed regulations, detailed written orders and operating procedures, training instructions and materials, and shall be able to compose reports which convey complete information. Alcohol and Drug testing is required for all Contractor personnel.

C-3.1.2.1 Corporate Executive Officer: To assure continuity between the terminal and the Contractor’s home office, the Contractor shall employ during the life of this contract an executive who is authorized to bind the Contractor under the contract; who has a complete understanding of the terms and conditions of this contract; and who has experience in airfield operations and aircraft refueling.

C-3.1.2.2 Terminal Manager (TM): The TM shall have experience in mobile and direct fuel servicing equipment (aviation and ground), quality surveillance, inventory, accounting, and administration. Practical experience in the design, operation, and maintenance of aircraft refueling trucks, DLA Energy accounting policy, and the ability to read and understand basic drawings, blueprints, and system specifications is also required. Other than those administrative duties commonly associated with and carried out by an individual in a management position, the TM shall not have collateral duties, nor shall the position be a collateral duty.

Attachment 1

They shall have recent supervisory experience in aircraft refueling operations. Two years of that experience shall have been supervisory gained within the five years immediately prior to the contract start date. That experience shall have been specialized supervisory training in aircraft fuel servicing operations with emphasis in equipment inspection, operation, maintenance, inventory management, and environmental compliance.

C-3.1.2.3 Resumes: Resume for the Corporate Executive Officer (CEO) shall be submitted within thirty (30) days of contract award. Resume for the Terminal Manager (TM) shall be submitted 90 days prior to start of performance period and anytime a change in TM is being considered.

C-3.1.2.4 Fuel Accountant: The Fuel Accountant shall be fully knowledgeable of manual and automated fuel management and accounting systems such as the FMD, Fuel Enterprise Server (FES), EBS, and the Supply computer systems applicable to the processing of fuel and cryogenic management accounting data.

He/she shall possess sufficient computer skills to use client/server applications in a Microsoft Windows environment. Those skills shall include the ability to logon; shutdown; initiate modems; manipulate files and resolve technical issues and problems required to maintain a fully functional file, records, and reporting system; send and receive email; and to use web browsers to send and receive information. The use Microsoft standard office products such as Word, Excel, and PowerPoint; other commercial off the shelf applications, utilities; and custom software in such a manner that daily fuel operations are effectively and efficiently conducted may also be required. Those skills shall include the use of the real time information systems, the manipulation data within the Fuel Manager system and the related fuel management modules and status systems. He/she shall also be fully knowledgeable of all DLA Business System Modernization Interim Policy and Procedural Guidance for the receipt, handling, issue, inventory, and accounting of petroleum products.

Additionally, the TM shall ensure that a fully trained alternate/back-up accountant will process transactions when the primary accountant is not available for duty to ensure compliance with DLA Energy P-10, Segregation of Duties.

C-3.1.2.5 Driver/System Operator (DSO): Driver/system operators must be qualified and licensed to operate the refuel vehicle on public roads in Louisiana. DSOs shall be trained and qualified to perform cold aircraft refuel servicing operations (refuel/defuel operations) by mobile fuel servicing equipment/trucks using open port, closed circuit, and D-1 nozzles and various aircraft fuel port configurations. DSOs shall pass a Contractor-administered base and flightline familiarization test, practical equipment/facility competency tests, and shall be certified, by the Contractor, as qualified and the individual training records updated prior to the unsupervised operation of any fuel servicing equipment. The Contractor shall re-certify personnel annually or as requested by the COR. DSOs shall be familiar with safety regulations applicable to aviation and ground fuel servicing operations on and around the airfield and supported activities. DSOs shall demonstrate a practical knowledge of and ability to perform operator inspection and maintenance of fuel servicing equipment and systems.

C-3.1.3 Suitability Investigations: Contractor personnel shall successfully complete a background investigation which includes, as a minimum, a National Agency Check (NAC), before operating a computer workstation that has access to a government server. These investigations shall be submitted by the government on behalf of the Contractor at no additional cost to the Contractor. The Contractor is responsible for submitting documentation to the appropriate government office for applicable employees and shall comply with the DOD 5200.2-R, Personnel Security Program.

C-3.1.4 Unescorted Entry to Restricted Areas: When the Contractor employees require unescorted entry to restricted areas; the Army shall submit NAC investigations for Contractor employees at no additional cost to the Contractor. Contractor personnel shall successfully complete a NAC investigation to obtain unescorted entry to a restricted area. The Contractor is responsible for submitting documentation to the appropriate Army office for applicable employees and shall comply with DOD 5200.2-R.

Attachment 1

C-3.2 Operations: The Contractor shall safely receive, store, handle, and issue fuel in such a manner as to avoid delays. Operating procedures shall be written specific for Maks Army Airfield and shall include all associated airfield operating instructions. During operations, fuel quality shall be always maintained. The fuel shall be accounted for by quantity received, stored, and issued according to DLA Policy and acceptable tolerance levels.

The Contractor shall immediately notify the COR or designated office of any issues that impact the quality, quantity, or availability of fuel.

C-3.2.1 Receive Fuel: The Contractor shall always safely receive product without causing delay, interruption, or demurrage. The contractor must drive contractor-provided aircraft refueler trucks across base roadways to the fuel point on North Fort Johnson which is 7.5 miles from the airfield. The fuel loaded into contractor-provided vehicles is to be accounted for as rolling stock on the Maks AAF DODAAC in FMD for inventory accounting.

C-3.2.1.1 Defuels: The contractor will defuel aircraft when required for maintenance purposes. Fuel from the aircraft must be tested for water and test for color, clarity, particulate, and specific gravity prior to accepting from the aircraft. Fuel received will be metered and credited back to the customer. The contractor is responsible for ensuring fuel is suitable for use prior to accepting the product into their contractor-provided refueler vehicle. If the aircraft’s fuel fails to meet specifications, it will not be defueled. The airfield must dispose of the product. A retention sample must be held for defuels as required in MIL STD 3004.

C-3.2.2 Issue Fuel: The Contractor shall at all-times safely conduct cold refueling as required in PWS paragraph C-2.7 Aviation Fuel Operations without causing delay, interruption or demurrage. Contractor will issue F24 to US Aircraft using the aircraft’s AIR Card®. Non-US aircraft will be issued fuel using the organizations 2A-DoDAAC. Upon notification of the COR, non-US organizations that do not have a 2A- DoDAAC can be issued fuel IAW DLA Energy Policy P-6.

C-3.2.2.1 Electronic Point of Sale (EPoS): Sales are recorded in the EPoS system using tablets and equipment provided by DLA Energy. The contractor must ensure all employees are trained on the EPoS system as required for their roles in accordance with DLA Policy P-29 and P-30. The contractor employees must have CAC cards to use EPoS. Employees must submit for EPoS roles in the AMPS system in accordance with their duty position. Problems with the system or tablets are handled through the DLA Enterprise Helpdesk.

C-3.2.3 Store and Handle Fuel: The Contractor shall always safely maintain product security, quantity, quality, and availability to meet its intended use. The Contractor shall store DLA-owned fuel in the Contractor-provided vehicles as rolling stock and maintain product stock levels required to support the mission. Refueler trucks will be secured to prevent unauthorized access. Any refueler vehicle leaving the airfield for maintenance must have all DLA-owned product removed.

C-3.2.4 Product Quality Control: The Contractor shall always safely ensure product quality according to applicable product specifications, MIL-STD 3004 and the PQCP. No petroleum product shall be received or issued until product quality determinations have confirmed conformance with specifications. Quality determination problems or questions must be addressed to the DLA Energy Quality Assurance Representative (QAR), Army Petroleum Center (APC), and DLA Energy Contracting Officer.

C-3.2.4.1 Sampling and Testing: Sampling and testing of all grades of fuel will be accomplished IAW the requirements of MIL-STD-3004-1 latest version. Table I Fuel Samples lists periodic receipt and bulk storage samples required by Army Policy. Additional sampling/testing may be required as determined by the DLA Energy QAR or APC. The Contractor shall ship those requiring analysis to the Army fuels laboratory in New Cumberland, PA. Samples shall be shipped within 72 hours of being drawn.

C-3.2.4.2 Test for Water: Contractor will drain water from the filter-separator, recirculate fuel in the refueler vehicle using the recirculation fitting, and then test for water (Aqua-glo) daily as part of pre-operational checks for refuelers used in the execution of alongside aircraft refueling following procedures as

Attachment 1 prescribed in ATP 4-43 Petroleum Supply Operations. In addition to the normal daily Aqua-Glo test, the Contractor shall perform an Aqua-Glo test on each vehicle after being refilled if daily tests have indicated a rising trend in water content. However, the Contractor shall delay this test to keep from causing an aircraft delayed departure time.

C-3.2.4.3 Additional Sampling: The Contractor shall provide to the Army fuels laboratory in New Cumberland, PA, the following representative samples of any product being stored, shipped, or received under the contract, at the request of, and in the manner designated by the QAR or COR. These samples shall be provided in addition to samples required elsewhere in the contract and referenced in the PQCP. The packing, marking, shipping, and the associated costs, shall be the responsibility of the Contractor and included in the firm fixed price.

Table 1 – Testing Frequency

SAMPLE TYPE FREQUENCY

Aqua- Glow Daily Filter-Effectiveness Every 30 Days Visual Inspection/API Gravity Every Receipt Receipt Sample – 1 Gallon All Levels 2-5 Random Samples Annually

When Sampled Sample Type Testing Required Notes

Daily, prior to refueling aircraft

Sump sample Visual (On-Site) Check for color and appearance

Fuel drained from F/S vessel and other low points (as appropriate) should be Clear & Bright

Daily, prior to refueling aircraft

Line sample downstream of Filter Separator, during recirculation, once line fill has been displaced

Visual (On-Site) Check for color and appearance

Fuel drained from F/S vessel and other low points (as appropriate) should be Clear & Bright

Daily, prior to refueling aircraft

Line sample, downstream of Filter Separator, during recirculation

Perform Aqua-Glo (On- Site)

Check for 10 ppm or less

Every 30 days Line sample, downstream of Filter Separator, during recirculation

Perform Filter Effectiveness (FE) by Matched Weight Monitor (Lab)

C-3.2.5 Inventory Management: The Contractor shall account for fuel according to DLA Energy Instruction INT I119.04, DoD Manual 4140.25-M “Management of Bulk Petroleum Products, Natural Gas, and Coal,” and other applicable DLA Energy policies and procedures. The Contractor must use inventory measurement practices that support product accountability and auditability. The Contractor will coordinate with the DLA Energy Americas East Region for issues involving inventory and accountability.

C-3.2.5.1 Accountable System of Record: The Contractor shall be responsible for and perform all fuels inventory, accounting and administrative functions using Fuels Manager Defense® (FMD) and BSM-E software provided by the DLA Energy. The government will provide computer hardware in compliance with INT I119.04 for inventory and accounting functions. Internet service will be provided by the government.

The Contractor shall process the required documentation for server access as well as meet all Maks Army Airfield and JRTC requirements for access to the DoD server.

C-3.2.5.2 Electronic Point of Sale (EPoS): The Electronic Point of Sale (EPoS) system will be used for issuing fuel and tracking individual sales IAW DLA Energy Interim Policy P-29 and P-30. The contractor must obtain the aircraft Identi-plate / Air Card® from a crew member and input data into the EPoS tablet.

Attachment 1

C-3.2.5.2.1 Alternative: If EPoS tablets or system is unavailable, initiate a DD Form 1898 (AV Fuel Into-Plane Sales Slip). Forms can be accessed from the following website: http://www.apd.army.mil/.

Contractor shall make whatever arrangements are necessary to accept the Air card for fuel purchases and provide refueling service. Documents must be provided to the accountant immediately upon returning to the vehicle parking area. All transactions must be input into EPoS as soon as the system is available.

C-3.2.5.3 Reporting: The Contractor will reconcile all inventory transactions monthly within 2 days after the last day of each month (EOM) and will meet deadline guidance provided by DLA Energy each year for end of the year (EOY) after 30 September of each year.

C-3.2.5.4 On-hand Stocks: The Contractor shall be responsible for maintaining adequate stock on hand to fully support mission requirements. Trucks must be filled immediately after being depleted unless being used for defueling or going offline for maintenance. The Contractor must be familiar with operating hours of the fuel point on North Fort Johnson and collaborate directly for any additional support required during exercises and surge operations.

C-3.2.5.5 Custody and Risk of Loss: Product custody and risk of loss is as stated in this section.

C-3.2.5.5.1 Accepting Custody: Product custody transfers from the Fort Johnson Fuel Point account to the Maks AAF account managed by this Contractor once fuel passes from the truck stand bulk loading arm (top loading) or loading hose coupling (bottom loading). For defuels, product custody transfers to this Contractor once fuel passes the skin of the aircraft and enters the contractor-provided truck suction hose nozzle.

C-3.2.5.5.2 Releasing Custody: Product custody transfers from this Contractor to the customer once the fuel passes the aircraft refueler truck’s nozzle and enters the aircraft or consuming equipment.

C-3.2.5.6 Records: The contractor must create and maintain records in accordance with DLA Energy Interim Policy P-3. This includes documenting each receipt, transfer, sale, loss, credit, gain, and/or adjustment. The Contractor will maintain auditable product document control files for 3 years or as directed by DLA Energy.

C-3.2.7 Aviation Fuel Operations: Contractor shall support home station and transient aircraft with cold refueling services. The Contractor shall comply with aircraft refueling procedures and requirements outlined in this PWS, NFPA 407 Standards for Aircraft Fuel Service (2022 version); ATP 4-43 Petroleum Supply Operations, Chapter 5, Section VI Aircraft Refueling; and applicable directives listed in Appendix C. If there is a discrepancy between any references listed in Appendix C, the noted discrepancies will be reported to the COR and/or the Contracting Officer for resolution.

C-3.2.7.1 Communication: The Government shall provide/maintain two portable handheld two-way radios for refueling personnel performing aircraft refueling operations on Maks Army Airfield. The Contractor is required to always have radio communication between themselves and the Air Traffic Control Tower. If the tower is not available at the time of operations, then the Contractor will establish communications with Base Operations (Ops). No contractor vehicle movement can occur until communication is established and vehicle movement is approved by the Control Tower or Base Ops.

C-3.2.7.2 Response Time: The contractor must have an operator and aircraft refueling vehicle at the designated aircraft, equipped and prepared to issue fuel within 20 minutes for medivac aircraft; otherwise in accordance with local Airfield Operations time requirements and applicable directives in Appendix C. If multiple aircraft are requesting fuel, Airfield Ops will designate the priority of service. Remaining aircraft will be serviced in the order directed by Airfield Ops.

C-3.2.7.3 Procedures: The Contractor's proposal and follow-on aviation refueling plan shall address step-by-step procedures to be followed for aircraft cold refueling. The Contractor shall ensure that the operational portion of their Airfield Operations Plan details aircraft fuel servicing procedures which include necessary (grounding, bonding, fueling equipment, nozzle, etc.) connections for aircraft servicing. Contractor will apply grounding/bonding procedures and nozzle connection as stated in ATP 4-43 Petroleum Supply Operations for all aviation refueling operations. Aircraft refueling services shall include connection of the single point nozzle to the aircraft (or operating the over-wing hand dispensing nozzle), disconnection of the nozzle after the refueling operation, and completion of fuel issue transaction documentation in accordance with PWS paragraph C-2.3 Issue Fuel. The only exception for the fueling equipment nozzle connection is when an authorized/trained crew member/customer requests only that the crew member make the nozzle connection. Also, the Contractor shall ensure all personnel not essential to a particular refueling operation have vacated the area to a distance of at least fifty (50) feet. Services do not include aircraft handling operations such as ground taxi, parking, chocking, etc.

C-3.2.7.4 Aircraft Refueling Operations Manning: Refueling operations are not permitted without an aircrew member present who is familiar with refueling procedures for the aircraft being serviced. ATP 4-43 Petroleum Supply Operations states that two personnel are required for each refuel operation. The Aircraft crewman can serve as the second person/operator during the refueling operation i.e. fire extinguisher fire guard to meet the manning requirement in ATP 4-43 Petroleum Supply Operations.

C-3.3 Maintenance: The Contractor shall maintain all facilities and equipment according to base guidelines, manufacturer specifications, best commercial practices, all state and federal regulations, guidelines, directives, and the contractor’s Maintenance Plan. The Contractor shall provide the manpower, materials, tools, and equipment to establish and execute a maintenance program.

C-3.3.1 Vehicle Maintenance: Contractor-provided vehicles will be maintained in such a manner that it remains fully capable of providing all services required on this contract. The vehicles will be free of damage and all components will operate as intended. This includes, but is not limited to, all engine and drivetrain components, wheels and tires, gauges and warning lights, body damage, exterior glass, exterior and interior lights, all gauges and warning lights, horns, air conditioner, exterior paint, exhaust and emissions components, suspension, as well as other components described below. Vehicles will be free of dirt, rust, or corrosion. All Vehicle maintenance and repairs will be tracked, scheduled, and recorded using Fleet Maintenance Management Software. Except for scheduled maintenance, the Contractor shall maintain all equipment in an operational status to prevent any reduction in capability or interruption in service to the customer. All cost associated with maintaining contractor-provided vehicles and equipment must be included in the firm fixed price.

C-3.3.1.1 Mechanical, Electrical, or Structural Deficiencies: The Contractor must inform DLA Energy and the COR immediately if any aircraft refueler vehicle develops mechanical, electrical, or structural deficiencies, or becomes incapable of performing at full capability as designed and must make efforts to remedy the shortcoming immediately. Remedy may include replacing the vehicle if the government determines the vehicle to be unsafe or unreliable.

C-3.3.1.2 Fuel Cargo Tank: The fuel cargo tank must remain without damage to its coating or structure;

no dents or scrapes. Ladder cannot have any structural damage. All manholes must seal completely without leaks and have ability to lock. Pressure vent and dump valves must work as intended.

C-3.3.1.3 Signage: Trucks and tanks will be marked as required in EI Standard 1542 with product name (JET FUEL F24), DOT placard, FLAMMABLE, No Smoking within 50 feet, and any other markings as required. Marking must remain clearly visible and legible.

C-3.3.1.4 Fueling System, Pumps and Manifold: Pumps flow rate must reach designed capacity. Unusual noise or vibrations must be recorded, monitored, and identified as soon as possible. Any refueler vehicle leaking fuel from any component must be taken out-of-service immediately until the leak is repaired. Fueling Hoses cannot be more than 10 years old or have cracks or frays. Nozzles and valves must operate

Attachment 1 appropriately; open and close completely. Nozzles must remain capped and secured (not loosely hanging) when not in use. Damaged nozzles must be replaced immediately using bench stock.

C-3.3.1.5 Filter / Separator: Water will be drained daily as part of pre-operation checks. Filters will be changed every 3 years or when pressure differential indicates 15 psi or greater. The date of the last filter change must be clearly stenciled on the exterior of the filter/separator in 4-inch stencils. Contractor must keep a complete set of filters as bench stock to prevent delays.

C-3.3.1.6 Grounding / Bonding Cables: Grounding and bonding cables will be coated as designed.

Cables must be replaced when cables are frayed, kinked, damaged, of exposed excessively. Reels must retract as intended and must be replaced if spring retractor does not operate properly.

C-3.3.1.7 Meters: Meters will be temperature-compensating and must be calibrated every 6 months. The meter will be labeled with date of last calibration. Meter calibrations must be included in fleet maintenance management application for scheduling, tracking and recording.

C-3.3.1.8 Pressure Gauges: Pressure gauge readings will be clearly visible. Pressure gauges must be calibrated annually. Calibrations must be included in fleet maintenance management application for scheduling, tracking and recording.

C-3.3.1.9 Pressure Relief Mechanisms: Pressure relief vents and valves must operate as intended and be tested annually. Pressure relief vents and valves must be included in fleet maintenance management application for scheduling, tracking and recording.

C-3.3.1.10 Overfill Protection: Overfill protection devices will operate as intended and be tested annually.

Overfill protection devices will be included in fleet maintenance management application for scheduling, tracking and recording.

C-3.3.2 Groundskeeping: Grass and weeds within the Refuel Vehicles Parking area, Facility #4247, will be maintained at less than four (4) inches. Grounds-keeping requirements shall consist of daily pick-up and removal of litter in the vicinity of the refueler parking and grass areas. Grass and weeds around the Refuel Vehicles will be removed and the parking area must always be free of dirt, trash, leaves, and debris.

C-3.3.3 Housekeeping: The Contractor shall provide all equipment, cleaning supplies, and labor to perform housekeeping (custodial) for any facility, building, office, latrine, and/or parking area occupied by the contractor.

This includes, but is not limited to, daily removal of trash, daily sweeping of floor, and weekly damp mop of 2nd floor in building #4291. Housekeeping will be maintained to ensure a clean, well-kept, and orderly appearance.

C-3.3.4 Fire Extinguisher Maintenance: The Contractor-provided fire extinguishers must be maintained in operational condition and serviced/tested in accordance with NFPA requirements. The contractor must include this cost in the firm fixed monthly price.

C-3.4 Safety: The Contractor will ensure Contractor personnel have a safe and healthy work environment in compliance with all federal Occupational Safety and Health Act (OSHA) requirements and standards as published in the 29 CFR, and other applicable federal, state and local laws and regulations. Additionally, the Contractor will comply with installation safety and health requirements. It is essential that personnel handling fuel products and related equipment are thoroughly knowledgeable of the principal hazards to be encountered and how to prevent or reduce these hazards. The Contractors safety program shall instruct employees how to eliminate the hazards or cope with them in a safe manner. Contractor shall always comply with applicable safety requirements and base fire regulations and shall maintain documentation showing compliance which shall be available to the Government or designated representative at any time. The Contractor shall comply with safety and operational procedures prescribed in the most current version of NFPA 407 Standards for Aircraft Fuel Service and ATP 4-43 Petroleum Supply Operations.

C-3.4.2 Safety Equipment: Contractor will ensure all employees are equipped with the necessary Personal Protective Equipment while conducting all petroleum fuel operations such as, but not limited to, goggles, ear protection, gloves and safety shoes, as required by ATP 4-43 Petroleum Supply Operations and Code of Federal Regulations (CFR) 1910. The Contractor shall provide and replace, as necessary, all Personal Protective Equipment (PPE) and other safety items required for performing operations and maintenance tasks.

C-3.4.3 Uniforms: All contract personnel, including site managers, shall wear a professional, distinctive, company uniform in performance of their duties. All Contractor employees shall wear clean flame-resistant outer garments appropriate for aircraft refueling. Uniform shirts shall be long sleeved, always buttoned and tucked into the trousers. Footwear must be fuel-resistant safety boots and must not be damaged. Employees shall not carry anything in shirt pockets. The company name, as a minimum, must be embroidered or a sewn-on patch above the left breast pocket area of the outer garment of every employee. Wearing of jewelry shall be prohibited.

C-3.4.4 Safety and Accident Prevention: The Contractor shall ensure compliance with all applicable portions of CFR 1910. Accident reports and records shall be prepared in accordance with AR 385-40 Accident Reporting and Records. The base safety office may conduct occasional safety inspections. The contractor must provide safety inspection reports to the COR and DLA Energy Contracting Officer. The report must be maintained in the contractor files.

C-3.4.5 Fire Safety and Prevention: Contractor shall provide 24-hour contact information to the base fire department. The base or airfield fire department may conduct occasional fire safety inspections. The contractor must meet emergency services safety requirements provided by the authority having jurisdiction (Fire Chief) and provide safety inspection reports to the COR and DLA Energy Contracting Officer. The report must be maintained in the contractor files.

C-3.5 Security: The Contractor shall incorporate necessary physical, personnel, operations, communications, and information system security to obtain and control access to applicable restricted/ controlled areas, ensure only appropriate computer and information access, and maintain integrity and safety of applicable equipment/vehicles.

These security measures shall include controlling access by only authorized personnel to facilities and equipment under Contractor control to include escorting personnel while in the area. The Contractor shall inspect parking area gates, fencing, and security lighting surrounding fuel vehicles and request maintenance and repairs to the COR when needed. Gates, buildings, and fuel truck valves will be secured when not in use. The Contractor shall ensure all personnel possess and retain requirements for background checks meeting National Agency Check and Inquiry (NACI) standards or higher as required. The Contractor shall ensure requirements for application, receipt, use, and turn-in of personnel badges are met (i.e. Common Access Cards and flightline/restricted area badges). The Contractor shall establish liaison with appropriate base law enforcement agencies in development and implementation of security measures. The Contractor will respond immediately upon notification to correct security issues. Contractor personnel shall be identified to the designated base personnel as mission essential to facilitate base entry and ensure uninterrupted fuel support during normal base operations, deployments, exercises, and contingencies, as well as, during periods of heightened security or inclement weather.

C-3.5.1 Access Rosters: The Contractor must provide an access roster to the COR and Directorate of Emergency Services (DES), Physical Security Office of all employees monthly or when any personnel change occurs for access to Fort Johnson. An access roster will also be provided to the Security and Intelligence Division (S&ID), DPTMS quarterly or upon request. The contractor shall ensure all common access cards issued to employees are returned to the government upon termination of employment and released employee names are to be stricken from rosters maintained by DES & S&ID immediately upon release.

C-3.5.2 Key Control: The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the

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Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Security Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. In the event keys are lost or improperly duplicated, the Contractor shall replace the affected lock or locks or perform re-keying, as required, without reimbursement from the government.

*NOTE: All references to keys include key cards.

C-3.5.2.1 Combination Locks: If lock combinations are used, the Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Security Plan.

C-3.5.3 Information Systems Security: The Contractor shall establish information systems security measures appropriate to the level of computer use. Per DOD 8570.01-M, DFARS 252.239.7001, and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DOD 8570.01-M must be completed upon contract award. The contractor shall ensure that its employees, performing under this contract that has access to government information systems receive annual Information Technology security training and the DOD Information Assurance Awareness Training prior to access to the information systems and then annually thereafter. The contractor shall immediately notify the contracting officer representative when an employee terminates employment that has access to government information systems or data.

C-3.6 Environmental Protection: The Contractor shall actively protect and enhance the quality of the environment by adhering to all applicable regulatory requirements in coordination with and by preventing or controlling any pollution. The Contractor shall provide sufficient initial and replacement spill response and clean up material for fuel operations and vehicles as required and properly dispose of accumulated hazardous material.

C-3.6.1 Environmental Compliance: The Contractor will comply with cooperate with Army and Installation Environmental Offices as required in the Memorandum of Agreement between DLA Energy and Ft Johnson, and as directed by the Contract Officer. The Contractor shall comply with the installations Spill Prevention Control and Countermeasures (SPCC) Plan; Spill Prevention, Response Plan (SPRP); and other applicable hazardous waste and environmental protection plans. The Contractor must submit to environmental regulatory compliance audits, inspections and/or investigations into non-compliances, and fully cooperate with such inspections/investigations by providing access and all records and documentation requested. The Contractor shall immediately correct any nonconformance and/or noncompliance with applicable federal, state or local environmental laws and regulations and will report to the Contracting Officer, COR and Fort Johnson Environmental Division any reason for delay or inability to correct.

C-3.6.2 Spill Response: The Contractor shall ensure their personnel are familiar with the applicable spill plans and ensure plans are readily available to all contract personnel and responding entities.

• In the event of a fuel spill, the Contractor shall make notifications and respond IAW the applicable Installation Spill Response Plan. Notifications shall be initiated immediately but no later than 15 minutes after discovering the spill.

• For all spills, the Contractor shall immediately initiate necessary actions to stop and contain the spill. For small spills, the Contractor shall clean up the spill using appropriate contractor-provided spill response material and properly dispose of residual material. For large spills, the Contractor may be required to remove ignition sources, evacuate personnel, cordon off the area, and direct traffic until relieved by appropriate authority.

• Spill response and clean up actions beyond those outlined above will be provided by the installation IAW the installation spill plan(s)

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• The Contractor should attempt to recover usable fuel to the greatest extent possible and provide the final quantity of loss once product can no longer be recovered.

• The Contractor is responsible for providing and maintaining spill response supplies for minor spills.

C-3.6.4 Spill Reporting: Reportable spills are based on DLA Energy Policy P-40 and local requirements. All personnel involved in fuel handling should be cognizant of the spill reporting requirements. Any spill reaching a stream, creek, river, or any other body of water is reportable and must be contained and completely removed.

Any spill with the potential to contact the water table will be reported. In the event of a reportable spill, the Contractor shall provide an initial report to the Contracting Officer, DLA Energy, and the COR within 15 minutes of spill identification by telephone and an email in accordance with requirements in DLA Energy Policy P-40.