Attch1 Performance Work Statement.docx

Performance Work Statement (PWS) Facility Maintenance and Administration Complex Grounds Maintenance National Memorial Cemetery of the Pacific

The Department of Veterans Affairs, National Cemetery Administration, honors Veterans with a final resting place and lasting memorials that commemorate their service to our nation. There are approximately 150 National Cemeteries in 42 states that receive visitors, hold ceremonies, and conduct committal services on an ongoing basis. Because of the special significance and attention our National Cemeteries receive from the public, strict adherence to the following specifications is essential.

1.2 Objective

National Cemeteries are National Shrines. The standards of maintenance and appearance at these cemeteries must reflect this nation's concern for those interred there. For this reason, strict adherence to these specifications as well as the National Cemetery Administration, National Shrine Commitment Operational Standards and Measures (Version 9.1 December 2023) is essential. The contractor is encouraged to use an innovative and creative technical approach, in addition to standard commercial practices to manage the Facility Maintenance and Administration Complex Grounds Maintenance operations at the Cemetery in order to maintain the high standards of appearance as a National Shrine.

1.3 Scope of Work

The Contractor shall provide all supervision, labor, equipment, materials, uniforms, and supplies necessary to perform the following Facility Maintenance and Administration Complex Ground Maintenance at the National Memorial Cemetery of the Pacific.

The Facility Maintenance services shall include all corrective, preventive, and emergency maintenance:

1. HVAC maintenance and repair.

2. Hydraulic elevator maintenance, testing, and repairs.

3. Solar panel maintenance and repairs.

4. Generator check/set maintenance.

5. Active vehicle barrier maintenance and repair.

6. Above ground fuel tank inspection.

7. Backflow preventor inspection and repair.

8. Pressure washing of administration complex.

9. Homeless camp removal.

10. General Building Maintenance.

The Admin Complex Grounds Maintenance Services will include:

1. Lawn maintenance (mowing, trimming, edging, weeding, and waste removal).

2. Fertilizer and Herbicide applications.

3. Hedges & flower bed maintenance.

4. Irrigation maintenance.

Frequency

1.4 Background

The National Memorial Cemetery of the Pacific was established in 1949. Situated on 111.5 acres, it is known locally as “Punchbowl” because it is in the crater of an extinct volcano. Before Punchbowl became a cemetery, the site was used as a place of sacrifice during the ancient days of Hawaii. More than 1400 interments are conducted each year and currently there are approximately 62,000 decedents interred in this national shrine.

1.5 Type of Contract Contemplated

1.6 Period of Performance

This contract will be effective for a base year and 4 option years.

1.7 Place of Performance

The contractor shall provide services at the National Memorial Cemetery of the Pacific (NMCP), herby known as “Punchbowl Cemetery”. The hours of operation for the Facility Maintenance Services shall be during normal operations, Monday through Friday, from 8:00 a.m. to 4:30 p.m., except Federal Holidays. The hours of operation for the Admin Complex Grounds Maintenance Services shall be accomplished on weekends, Saturday, and Sunday, 8:00 a.m. to 4:30 p.m. Specific locations, sizes and services required for the cemetery are as follows:

Honolulu HI, 96813 116 Developed Acres

Facility Maintenance & Grounds Maintenance Services

1.8 Applicable Documents

The Contractor shall comply with all applicable Federal laws, regulations, requirements, and agency standards. All applicable instructions and directives are listed below:

NCA-Operational-Standards-and-Measures-Guidebook-Dec2023.pdf (va.gov)

1. Conduct an external inspection of the HVAC equipment.

2. Eliminate any obstructions in the way of air circulation.

3. Inspect the system to ensure there are no gas or fluid leaks.

4. Inspect blowers or fans to ensure they are working properly.

5. Inspect wiring and electrical components.

6. Inspect thermostat operation and readings.

7. Inspect refrigerant levels.

8. Inspect exhaust outlets.

9. Inspect carbon monoxide detectors.

10. Replace HVAC filters every 90 days.

2.2 Task Two: Hydraulic elevator maintenance and testing. The contractor shall ensure the hydraulic maintenance and testing are done by a licensed elevator personnel inspector once a month, twelve times a year to include an annual certification. Services include but not limited to:

1. Relief valve setting and system pressure

2. Flexible hose and fitting hydraulic cylinder leak test

3. Standby power operation

4. Fire fighter’s service

5. Power operation of doors

6. Normal and final terminal stopping devices

7. Emergency terminal speed-limiting device

8. Pressure switch

9. Oil buffer, safety, governor

10. Low oil test

11. All required elevator certification

2.3 Task Three: Photovoltaic System maintenance. The contractor shall conduct general maintenance on all components of cemetery solar modules once every six months, twice a year. Services include but not limited to:

1. Inspect modules for corrosion or general damage.

2. Inspect modules wirings and inverters.

3. Clean modules to ensure panels are free of debris of any type.

2.4 Task Four: Outdoor Standby Diesel Generator Set maintenance. The contractor shall do the following inspection and report of any issues once a month, twelve times a year. Services include but not limited to:

1. Complete a visual inspection.

2. Check fluid levels and pressure.

3. Check battery.

4. Visually inspect hoses, fittings, and connections.

5. Inspect wiring & electrical components.

6. Inspect the automatic transfer switch.

7. Address any unusual noises, vibrations or alerts that occur while the generator is running.

8. Turn the genset to "Auto" rather than "Off' after testing so it can start automatically during a power outage.

9. Inspect other external equipment including the fire extinguisher, first aid kit, manuals, and maintenance log.

2.5 Task Five: Active vehicle barrier maintenance. The contractor shall inspect and perform preventative maintenance to the Cemetery Main Gate, Administration Complex Entrance and Exit active vehicle barriers once a month, twelve times a year. Services include but not limited to:

1. Corrosion, rust, or weathering of barrier.

2. Inspect and grease barrier grease points.

3. Provide an inspection checklist detailing date of inspection and maintenance.

4. Inspect barriers paint for chipping and overall appearance.

5. Inspect gate actuators and control panels.

2.6 Task Six: Above ground fuel tank inspection. The contractor shall inspect and certify the above ground diesel and non-ethanol fuel tanks once every six months, twice a year. Services include but not limited to:

1. Inspect tank in its entirety for visible exterior leaks.

2. Perform moisture and tank sediment test.

3. Inspect nozzles for rust and leaks.

4. Provide a detailed written report and certificate to the Contracting Officer Representative (COR) on the results of the inspection and leak test of fuel tanks.

2.7 Task Seven: Backflow preventor inspection. The contractor shall provide backflow testing and certification by a certified backflow prevention assembly tester for each backflow prevention device serving the site once a year. Services include but not limited to:

1. Affix a service tag to each backflow serviced.

2. Flush and clean wye-strainers screens on backflow assemblies.

3. Check backflow insulators.

4. Provide certification of testing.

2.8 Task Eight: Pressure washing of administration complex. Contractor shall pressure wash the entirety of the administration building complex once every six months, twice a year. Services include:

1. Walkways

2. Sidewalks

3. Stairs

4. Lanais

5. Parking lot

6. Curbs & gutters

2.9 Task Nine: Homeless camp removal. Encampment Sites are considered to contain a variety of materials that may contain hazardous materials, including biohazardous materials, garbage, general debris, human waste, constructed temporary shelters, and other items associated with homeless occupancy. These sites may contain a variety of large items including furniture, appliances, motors, tires, construction debris, automobile parts, bicycles, mattresses, box springs, garbage, general debris, and other items as may be dumped illegally. The contractor shall provide services for the Homeless camp removal once every six months, twice a year.

1. Removal of Homeless camp and materials.

2. Disposal of Homeless camp and materials.

3. Dismantling temporary structures.

3.1 Task Eleven: Irrigation Maintenance Services. The contractor shall provide all supplies and services to include but not limited to:

1. Adjust, repair, and maintain sprinkler heads and irrigation valves.

2. Adjust heights of sprinkler heads to be flush with grade of lawn. Adjust arc and radius of sprinkler to minimize overspray.

3. Align heads perpendicular to grade of lawn, unclog nozzles, clean internal screens, relocate or add heads to ensure even distribution of water.

The contractor shall provide the specific deliverables described below within the performance period stated in 1.6 of this PWS.

Facilities Maintenance:

Task 3

Task 4

95%

Task 6

Admin Complex Grounds Maintenance:

Para 3.0.6

Task 11

5.1 Unscheduled emergency service/repair

Unscheduled emergency services/repairs are to be performed at the time of need for the Administration Building’s HVAC system, hydraulic elevator, photovoltaic system, outdoor standby diesel generator set, active vehicle barriers, above ground fuel tanks, and general building repairs. The contractor shall provide all supplies and services. Rates for unscheduled services/repairs are to be negotiated at time of need and funded by modification.

6.0 Meetings

Meetings will be conducted at either the NMCP Administration Office, location at 2177 Puowaina Dr., or through an alternative method of communication (such as teleconferencing), as approved by the Contracting Officer.

7.0 Key Personnel

The following personnel are considered key personnel by the Government: Site Manager and Assistant Site Manager. The Contractor shall submit the contact information for key personnel and replacements to the CO and COR.

7.1 Program/Site Manager: The Contractor shall provide a Program/Site Manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contract Officer. The Program/Site Manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operations of this contract. The Program/Site Manager shall provide license and certifications for maintenance being performed for each task listed in this PWS. The Program/Site Manager or alternate shall be available between 8:00 a.m. to 4:30 p.m., Monday through Sunday except Federal Holidays.

The contractor is required to furnish all property necessary to perform the contract. There will be no Government Furnished Property provided by the Government. The Government will not be responsible for any loss, damage, or theft of contractor items. Contractor shall be responsible for acceptable standards of housekeeping and custodial maintenance of Department of Veterans Affairs' facilities used by contractor's employees that are acceptable to the COR and in accordance with National Cemetery Administration Operational Standards and Measures (Version 9.1, December 2023).

8.1 All contractor personnel operating vehicles on government property must possess a valid state driver's license. Contractor employees may park privately owned vehicles in the area designated for parking by the COR. It is the responsibility of the Contractor to ensure his employees park in the appropriate designated parking areas. The Government is not responsible for any damage, theft of vandalism to privately owned vehicles parked on cemetery property. All Contractor employees park on cemetery property at their own risk. The Contractor shall observe all traffic, parking, directional signs, and regulations when using the cemetery’s roadways. The Cemetery will not invalidate or make reimbursement for parking violations of the Contractor’s employees under any conditions.

8.2 Storage Facilities: The Government will not furnish a storage room at the Cemetery site for use by the Contractor to store supplies or equipment. Contractor shall bring all supplies and equipment on a daily basis. An area will be designated by the COR for smoking, lunch/breaks, employee parking, etc. as approved by the Contracting Officer (CO. All utilities to this area are the responsibility of the Contractor. The Government will not be responsible for any damage to, or loss of the Contractor's equipment and supplies stored on the Government's premises. The Contractor shall provide any storage buildings/lockers at their own expense.

8.3 Tools and Equipment: The Contractor shall comply with all Federal, State, City, County, regarding the use of Personal Protective Equipment for all contract personnel. All Personal Protective Equipment is provided by the Contractor.

8.4 Hazardous Materials: The Contractor shall be responsible for maintaining fire extinguishers and other safety equipment. SDS (Safety Data Sheets) are required for all chemicals and cleaning solutions. The Contractor shall provide a master file of SDS sheets to the COR. Contractor is responsible for safely storing any chemicals, pesticides, herbicides, cleaning solutions, flammable materials, etc. while on site in properly ventilated hazardous materials lockers in accordance with all federal, state and county laws and regulations and manufacturers recommendations.

9.0 Glossary of Abbreviations and Acronyms

MSDS Material Safety Data Sheet PAR Performance Assessment Report