ATTACHMENT_VII_-_SERVICE_CALLS.docx

DOCX document 20 KB Posted

Attached to
New Tires, Retread, and Flat Repair Services
Solicitation number
2025-27
Issued by
Hidalgo County, Texas

About this file

The document is an Attachment VII Service Calls specification for a tire service contract, specifically related to the City of Edinburg's Solid Waste Management Department's procurement of new tires, retread, and flat repair services. The specification outlines detailed requirements for tire service calls, including a comprehensive set of guidelines for service pricing, delivery expectations, and warranty conditions. Vendors must be able to deliver up to 16 tires per order within four hours, with deliveries required within 12 months of tire production, and pricing is to be held for the entire contract term.

The document emphasizes strict bidding requirements, stating that any blank line items in the proposal may result in bid rejection. Service call charges are to be applied only once per event, with specific pricing for pre-trip inspections and repair services. Tires must come with a warranty covering defective materials and workmanship for the life of the original tread, excluding road hazards. The pricing structure includes all associated costs such as delivery fees, with no minimum or maximum order quantity specified. The contract appears designed to provide flexible, responsive tire service capabilities for the municipal fleet, with clear expectations for vendor performance and pricing transparency.

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Text version

ATTACHMENT VII

SERVICE CALLS
INITIALS

If any line item or specific cost of a line item is left blank in either the Proposal or the Specification Attachment Sheet, the City will assume the bidder cannot meet the specifications or the request for that line item and may cause the rejection of the bid.

18.
These are charges in addition to the flat repair cost associated with the trip to the call. All bids must be submitted on the City’s form provided. Bidders shall complete the specification column with a price to indicate the cost of the item or the cost to perform the service as specified. If an item is left blank, the City will assume the bidder cannot meet the specifications and may cause rejection of the bid.

A Service Call shall be charged “ONLY” once per event. (i.e. – if a flat is discovered during the 5AM Pre-Trip Inspection, the vendor will ONLY charge the 5AM Service Charge Plus the cost of the Flat as listed above. If in the event multiple flats are discovered the billing will remain the same, a single service call plus the cost of the repair(s).) If the vendor fails to identify a flat during his pre-trip inspection the City will ONLY pay for the service call associated with the Pre-Trip Inspection of the Fleet and will not pay for a Repair Service Call.

19.
All tires must have been produced within the last 12 months prior to delivery
20.
Warranty against defective material, workmanship, and failure to perform in accordance with required performance criteria for the life of the original tread, with the exception of road hazards (side failure shall not void the warranty)
21.
Order, Delivery, Stock, and Pricing

a. The vendor must be able to deliver up to 16 tires of each size for each order placed.

b. Tires must be delivered within four hours of order.

c. Bid price will include all costs including fees for fuel or delivery charge.

d. There is no minimum or maximum order quantity.

e. Pricing will be held for the term of the contract.

File details come from the government source that posted it. Updated .