Attachment_L_-_Past_Performance_Evaluation_Form.pdf
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- Solicitation number
- DCAM-26-CS-RFP-0005
- Issued by
- District of Columbia
About this file
This is a Past Performance Evaluation Form issued by the Government of the District of Columbia Department of General Services for the Design-Build Services for Anacostia Recreation Center Pool Replacement project, solicitation number DCAM-26-CS-RFP-0005. The form is designed to collect performance data from previous clients and evaluators regarding contractor performance on similar projects. Evaluators are required to assess contractors across five key performance elements: Quality of Services/Work, Timeliness of Performance, Cost Control, Business Relations, and Customer Satisfaction. Each element receives a numerical rating from 0 (Unacceptable) to 4 (Excellent), with a plus designation option. The form requests detailed information from the evaluating organization, including the evaluator's name, title, contact information, and signature, along with specifics about the reference contract including contract number, amount, and period of performance.
The form includes comprehensive rating guidelines that establish clear standards for each performance category. Quality of services is assessed based on compliance with contract requirements, accuracy of reports, technical excellence, and cost efficiencies. Timeliness evaluates whether interim milestones and contract completion dates were met, including wrap-up activities and responsiveness to change orders. Cost control measures whether work remained within budget parameters. Business relations considers the contractor's responsiveness to technical directions, notification of problems, and effectiveness of small and disadvantaged business subcontracting programs. Customer satisfaction rates the contractor's communication, responsiveness to inquiries, and professional conduct. Evaluators are instructed to provide supporting data for ratings designated as either Excellent or Unacceptable performance, with space for extended remarks if necessary. Completed evaluations should be submitted to arad.rahimi@dc.gov.
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Text version
GOVERNMENT OF THE DISTRICT OF COLUMBIA
DEPARTMENT OF GENERAL SERVICES
Offeror Name: ________________________
Performance Element Excellent* Good Acceptable Poor Unacceptable**
Quality of Services/
Work
Timeliness of
Performance
Cost
Control
Business
Relations
Customer
Satisfaction
1. Name of Evaluating Organization: ___________________________________________
2. Name & Title of Evaluator: ____________________________________________
3. Telephone Number of Evaluator: ______________________
4. E-mail address of Evaluator: ___________________________
5. Signature of Evaluator: _______________________________ Date: ___________
6. Describe type of service received: _______________________________________
7. Contract Number ______________________ Contract Amount ___________
8. Contract Period of Performance _____________________________
*Remarks on Excellent Performance: Provide data supporting this observation.
(Continue on separate sheet if needed)
** Remarks on Unacceptable Performance: Provide data supporting this observation.
(Continue on separate sheet if needed)
Solicitation Number: DCAM-26-CS-RFP-0005
DESIGN-BUILD SERVICES FOR
ANACOSTIA RECREATION CENTER
POOL REPLACEMENT
Please submit completed evaluation to arad.rahimi@dc.gov
GOVERNMENT OF THE DISTRICT OF COLUMBIA
DEPARTMENT OF GENERAL SERVICES
RATING GUIDELINES
Summarize Contractor performance in each of the rating areas. Assign each area a rating of 0 (Unacceptable), 1 (Poor), 2 (Acceptable), 3 (Good), 4(Excellent), or ++ (Plus). Use the following instructions as guidance in making these evaluations.
Quality Timeless Business Product/Service Cost Control of Performance Relations
-Compliance with -Within budget (over/ -Meet Interim milestones -Effective management contract requirements under target costs) -Reliable -Businesslike correspondence
-Accuracy of reports -Current, accurate, and -Responsive to technical -Responsive to contract -Appropriateness of complete billings directions requirements personnel -Relationship of negated -Completed on time, -Prompt notification of contract
-Technical excellence costs to actual including wrap-up and problems -Cost efficiencies -contract administration -Reasonable/cooperative -Change order issue -No liquidated damages -Flexible assessed -Pro-active -effective contractor recommended solutions -Effective snail/small disadvantaged business Subcontracting program
0. Zero Nonconformances are comprises Cost issues are comprising Delays are comprising Response to inquiries, technical/ the achievement of contract performance of contract the achievement of contract service/administrative issues is requirements, despite use of requirements. requirements, Despite use not effective and responsive.
Agency resources of Agency resources.
1, Unacceptable Nonconformances require major Cost issues require major Delays require major response to inquiries, technical/ Agency resources to ensure Agency resources to ensure Agency resources to ensure service/administrative issues is achievement of contract achievement of contract achievement of contract marginally effective and requirements. requirements. requirements. responsive.
2. Poor Nonconformance require minor Costs issues require minor Delays require minor Responses to inquiries, technical/ Agency resources to ensure Agency resources to ensure Agency resources to ensure service/administrative issues is achievement of contract achievement of contract achievement of contract somewhat effective and requirements. requirements. requirements. responsive.
3. Acceptable Nonconformances do not impact Cost issues do not impact Delays do not impact Responses to inquires, technical/ achievement of contract achievement of contract achievement of contract service/administrative issues is requirements. requirements. requirements. usually effective and responsive.
4. Good There are no quality problems. There are no cost issues. There are not delays. Responses to inquiries, technical/ service/administrative issues is effective and responsive,
5. Excellent The contractor has demonstrated an exceptional performance level in some or all of the above categories.
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