Attachment J1 - Past Performance Questionnaire 04-22-2025.doc
DOC document 61 KB Posted
- Solicitation number
- 030ADV25R0034
- Issued by
-
Library of Congress
About this file
The document is a Past Performance Questionnaire for Solicitation 030ADV25R0034, issued by the Library of Congress for its National Library Service for the Blind and Print Disabled (NLS) Multi-State Centers. The questionnaire is designed to evaluate contractor performance across seven key areas: overall satisfaction, quality, schedule, cost/price, personnel, contract management, and communication/problem resolution. Evaluators are asked to rate performance on a scale of 1-5, with the option to provide narrative feedback on the contractor's strengths, weaknesses, and potential for future work.
The accompanying solicitation seeks to award two firm fixed-price contracts for Multi-State Centers (MSCs) serving two geographical regions: East (Region 1) and West (Region 2). These centers will support NLS's library service for visually and physically disabled individuals, handling tasks such as receiving, storing, duplicating, and distributing braille and audio books, magazines, equipment, and supplies. The centers will serve approximately 55 regional libraries and 26 sub-regional libraries, supporting a current readership of 274,000 out of a potential three million eligible users. Specific regional responsibilities include upload and markup of titles, providing training, and maintaining playback devices.
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Text version
ATTACHMENT J1 –PAST PERFORMANCE QUESTIONNAIRE
030ADV25R0034
PAST PERFORMANCE QUESTIONNAIRE
WHEN FILLED IN THIS DOCUMENT IS SOURCE SELECTION SENSITIVE IAW FAR 3.104
SECTION 1: CONTRACT IDENTIFICATION
A.
Contractor: _______________________________________ B.
Agency Contract number:____________________________________
C.
Contract type:______________________________________
D.
Was this a competitive contract? Yes
No
E.
Period of performance: _________________ F.
Contract cost or price:___________________________________ G.
Description of work:____________________________________________________________________ Government Contracts Only: Was this contract partially or fully terminated for default or convenience or are there any pending terminations?
Default______
Convenience______
Pending Termination______ If any applies, please explain (e.g., inability to meet cost, performance, or delivery schedules, etc): ____________________________________________________________________________________________
SECTION 2: CUSTOMER OR AGENCY IDENTIFICATION
A.
Customer or agency name: _________________________________________________________________________ B.
Geographic description of services under this contract, i.e. local, nationwide, worldwide:
SECTION 3: EVALUATOR IDENTIFICATION
A.
Evaluator's name and title: __________________________________________________________________________.
B.
Evaluator's phone/fax number: _______________________________________________________________________.
C.
Number of years evaluator worked on subject contract:_____________________.
SECTION 4: EVALUATION
Please indicate your satisfaction with the contractor's performance by placing an "X" in the appropriate block using the scale provided to the right of each question. This scale is defined as follows:
· Not Applicable: N/A
· 1: Performance clearly below the contract performance standard or requirement
· 2:
Performance occasionally does not meet minimum contract performance standard or requirement
· 3:
Performance that meets the minimum contract performance standard or requirement
· 4:
Performance that meets and occasionally exceeds the contract performance standard or requirement
· 5:
Performance that almost always exceeds the contract performance standard or requirement
| 1. Overall satisfaction |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
Overall satisfaction with performance. Would you (the reference) choose to work with this offeror again?
| 2. Quality |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.
| 3. Schedule |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
Schedule includes delivery consistency, on-time performance, and flexibility in responding to emerging issues.
| 4. Cost/Price |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
Cost/price refers to the offeror’s ability to manage the work within the agreed upon cost or price.
| 5. Personnel |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
Rate the quality of the contractor’s staff in executing the project work scope.
| 6. Contract Management |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
This includes quality and timeliness in sourcing, invoicing, and reporting under the contract.
| 7. Communication and problem resolution |
| N/A |
| 1 |
| 2 |
| 3 |
| 4 |
| 5 |
This includes the offeror’s ability to communicate and solve problems in a timely and effective manner.
SECTION 5: NARRATIVE SUMMARY
What were the contractor's greatest strengths in performance of the contract?
What were the contractor's greatest weaknesses in the performance of the contract?
Would you hire this contractor in the future to perform one of your critical and demanding programs?
| YES |
| NO |
Evaluator Signature:
Date:
Thank you for your prompt response and assistance!
Please return this completed questionnaire to: Lianne Carroll at lcarroll@loc.gov with a Cc: to James Robinson at jarobinson@loc.gov . Subject: RFP 030ADV25R0034
File details come from the government source that posted it. Updated .