Attachment J-1 - Performance Work Statement.pdf

Jefferson Laboratories Complex Performance Work Statement

Jefferson Laborator ies Complex - 1 -

Operation & Maintenance of Facilities Jefferson Laboratories Complex

PERFORMANCE WORK STATEMENT

Submitted by:

Jefferson Laboratories Complex 3 9 0 0 N C T R R o a d Jefferson, Arkansas 72079

6/3/2026

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Table of Contents

Operation & Maintenance of Facilities Jefferson Laboratories Complex ________________ 1

Table of Contents _____________________________________________________________ 2

SECTION 1: OVERVIEW __________________________________________________ 8

1.1 Background _________________________________________________________________ 8

1.2 General Statement of Work ____________________________________________________ 9

1.2.1 Compliance and Liability ____________________________________________________________ 10

1.2.2 Safety Data Sheets __________________________________________________________________ 10

1.2.3 Employee Conduct __________________________________________________________________ 11

1.2.4 Contractor Furnished Property _______________________________________________________ 11

1.2.5 Contractor Supplied Parts and Materials _______________________________________________ 11

1.2.6 Affirmative Procurement of Bio-based Products for Operations and Maintenance Services _____ 11

1.2.7 Available Government Property and Materials __________________________________________ 13

1.2.8 Modernization and Outside Contractor Support _________________________________________ 13

1.2.9 Personal Protective Equipment, Uniforms and Medical Exams _____________________________ 14

1.2.10 Working Hours ___________________________________________________________________ 14

1.3 Defective Performance _______________________________________________________ 15

1.4 Criteria for Accepting or Rejecting Defective Performance ________________________ 15

1.5 Remedies for Defective Performance ___________________________________________ 16

1.6 Reports and Plans ___________________________________________________________ 16

a. Quality Control Plan ________________________________________________________________ 16

b. Safety and Health Plan _____________________________________________________________ 16

c. Preventive Maintenance Plan _________________________________________________________ 16

d. Emergency Procedures Plan ________________________________________________________ 17

e. Monthly Status Report _______________________________________________________________ 17

f. Preventive Maintenance Reports _______________________________________________________ 17

g. Quarterly Safety/Accident Report ______________________________________________________ 17

h. Annual Inventory _________________________________________________________________ 17

i. Required Insurance _________________________________________________________________ 18

j. Security Clearance Requirements ______________________________________________________ 18

k. Strike Contingency Plan ____________________________________________________________ 18

l. Special Reports _____________________________________________________________________ 18

m. Bi-weekly Reports _________________________________________________________________ 18

n. Bio-based Product Reporting _______________________________________________________ 18 See section 1.2.6 above. ___________________________________________________________________ 18

1.7 Special Conditions __________________________________________________________ 19

1.8 Equipment additions, deletions, change Procedures _______________________________ 19

1.9 Contractor Personnel Requirements ___________________________________________ 19

a. Supervisory/ Key personnel and Lead Craftsmen _______________________________________ 20

b. Craftsmen _______________________________________________________________________ 20

c. Staff Licensing Requirements _______________________________________________________ 20

d. Contractor Responsibility and Authority ______________________________________________ 20

e. Wages and Fringe Benefits __________________________________________________________ 20

f. Restrict Employment ________________________________________________________________ 20

g. Government Supervision and Control Prohibited _______________________________________ 21

h. Staffing Vacancy Price Adjustment Clause ____________________________________________ 21

1.10 Energy Conservation ________________________________________________________ 22

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a. Water _____________________________________________________________________________ 22

b. Electricity __________________________________________________________________________ 22

c. Steam _____________________________________________________________________________ 23

d. Heating and Air Conditioning Control Settings _____________________________________________ 23

1.11 Physical Security ____________________________________________________________ 23

a. Controlled Entry ____________________________________________________________________ 23

b. Key Control ______________________________________________________________________ 23

c. Fire Safety _________________________________________________________________________ 23

SECTION 2: WORK MANAGEMENT ______________________________________ 25

2.1 General ___________________________________________________________________ 25

2.2 Classification of Work _______________________________________________________ 25

2.3 Assignment of Priorities ______________________________________________________ 26

2.4 Routine Maintenance Requests ________________________________________________ 26

2.5 Work Orders/IDIQ __________________________________________________________ 26

2.6 Preventive Maintenance Orders _______________________________________________ 27

2.7 Alterations and Changes _____________________________________________________ 27

2.8 IDIQ/Work Order Labor Rates and Classifications _______________________________ 27

2.9 Labor Estimates ____________________________________________________________ 27

2.10 Material and/or Subcontract Estimates _________________________________________ 27

2.11 Rental Equipment ___________________________________________________________ 27

2.12 Operating Plans ____________________________________________________________ 28

a. Staffing Plan _____________________________________________________________________ 28

b. Work Schedules ____________________________________________________________________ 28

c. Safety and Health Plan _______________________________________________________________ 28

d. Quality Control Program/Plan ______________________________________________________ 31

e. Emergency Procedures Plan __________________________________________________________ 32

f. Strike Contingency Plan ______________________________________________________________ 32

2.13 Work Management System ___________________________________________________ 32

2.14 Stock Store Operation _________________________________________________________ 33

2.15 Existing Drawings and Technical Data ___________________________________________ 34

2.16 Update of Work Management Records ___________________________________________ 34

2.17 Equipment Tagging System ____________________________________________________ 34

2.18 Task Descriptions ____________________________________________________________ 35

SECTION 3: CRAFT SHOP SERVICES ___________________________________ 36

3.1 General ___________________________________________________________________ 36

3.1 Carpentry, Masonry, and Paint Shop Services ___________________________________ 36

3.2 Electrical Shop Services ______________________________________________________ 36

3.3 Heating, Ventilation, and Air Conditioning Shop Services _________________________ 37

3.4 Instrumentation Shop Services ________________________________________________ 37

3.5 Metal Working Shop Services _________________________________________________ 38

SECTION 4: MAINTENANCE, ALTERATION, AND REPAIR OF BUILDINGS

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EQUIPMENT, AND STRUCTURES ____________________________________________ 39

4.1 General ___________________________________________________________________ 39

4.2 Workmanship ______________________________________________________________ 39

4.3 Cleanup ___________________________________________________________________ 39

4.4 Coordination _______________________________________________________________ 39

4.5 Preventive Maintenance of Buildings and Structures ______________________________ 40

4.6 Remedial Maintenance and Operation __________________________________________ 40

4.7 Unscheduled Maintenance ____________________________________________________ 40

4.8 Test Equipment _____________________________________________________________ 40

4.9 Decontamination ____________________________________________________________ 41

SECTION 5: STEAM GENERATION AND DISTRIBUTION ________________ 41

5.1 General ___________________________________________________________________ 41

5.2 Boiler Plant Operations and Maintenance _______________________________________ 41

SECTION 6: NATURAL GAS AND FUEL OIL PUMPING AND STORAGE ___________ 42

6.1 General ___________________________________________________________________ 42

SECTION 7: WATER PUMPING, TREATEMENT, STORAGE AND DISTRIBUTION __ 42

7.1 General ___________________________________________________________________ 42

SECTION 8: WASTE WATER PLANT AND SEWAGE SYSTEMS ____________ 44

8.1 General ___________________________________________________________________ 44

SECTION 9: GROUNDS MAINTENANCE ________________________________ 44

9.1 General ___________________________________________________________________ 44

9.2 Written Procedures _________________________________________________________ 44

9.3 Specific Requirements _______________________________________________________ 44

9.3.1 Lawn Maintenance ______________________________________________________________ 45

9.3.2 Grass Mowing of Area 1 __________________________________________________________ 45

9.3.3 Fertilizing _____________________________________________________________________ 45

9.3.4 Grass Mowing of Area 2______________________________________________________________ 45

9.3.5 Removal and Replacement ________________________________________________________ 45

9.3.6 Weed and Grass Control __________________________________________________________ 45

9.3.7 Poison-Ivy Control _______________________________________________________________ 45

9.3.8 Control of Fire Ants _____________________________________________________________ 45

9.3.9 Clean-Up ______________________________________________________________________ 46

9.3.10 Insects and Disease Control _______________________________________________________ 46

9.3.11 Watering ______________________________________________________________________ 46

9.3.12 Snow and Ice Removal ___________________________________________________________ 46

9.3.13 Nature Damage _________________________________________________________________ 46

9.3.14 Submittals _____________________________________________________________________ 46

9.3.15 Road surface repairs _____________________________________________________________ 47

SECTION 10: HVAC AND REFREIGERATION SYSTEMS AND EQUIPMENT _____ 47

10.1 General ___________________________________________________________________ 47

10.2 Operating Procedures _________________________________________________________ 47

10.3 Specific Requirements _________________________________________________________ 48

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10.4 Testing, Balancing, and Adjusting (TBA) _________________________________________ 48

10.5 Testing Equipment ___________________________________________________________ 48

SECTION 11: ELECTRICAL PLANT AND DISTRIBUTION _______________________ 48

11.1 General _____________________________________________________________________ 48

11.2 Written Procedures ___________________________________________________________ 49

11.3 Power Outages _______________________________________________________________ 49

11.4 Polychlorinated Biphenyls (PCB) _______________________________________________ 49

11.5 Standard Products ____________________________________________________________ 49

11.6 Temporary Service ___________________________________________________________ 49

11.7 Fire Alarms _________________________________________________________________ 49

11.8 Switch Gear / Breaker Repair (480 Volt – 13,800 Volt) ______________________________ 50

SECTION 12: COMPRESSED AIR AND DISTRIBUTION _________________________ 50

12.1 General ___________________________________________________________________ 51

12.2 Operating Procedures _________________________________________________________ 51

12.3 Reports ___________________________________________________________________ 51

SECTION 13: PEST CONTROL ___________________________________________ 51

13.1 General ___________________________________________________________________ 51

13.2 Pesticide Use _________________________________________________________________ 51

13.3 Insect Control _______________________________________________________________ 51

13.4 Animal Pest Control __________________________________________________________ 51

13.5 Schedules ___________________________________________________________________ 52

13.6 Termite Treatment ___________________________________________________________ 52

SECTION 14: PREVENTIVE MAINTENANCE PROGRAM ________________________ 52

14.1 General ___________________________________________________________________ 52

14.2 PM Program ________________________________________________________________ 53

14.3 PM Records _________________________________________________________________ 53

SECTION 15: HOUSEKEEPING SERVICES (Contractor OCCUPIED FACILITIES) _ 53

15.1 General ___________________________________________________________________ 53

15.2 Equipment and Safety _______________________________________________________ 53

SECTION 16: ENVIRONMENTAL MONITORING AND CONTROL SYSTEMS _______ 54

16.1 General ___________________________________________________________________ 54

16.2 Requirements ________________________________________________________________ 54

SECTION 17: JANITORIAL SERVICES ________________________________________ 55

17.1 General ___________________________________________________________________ 55

17.2 Work Schedules & Reports ____________________________________________________ 55

17.3 Floor and Space Types Chart ___________________________________________________ 55

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17.4 JLC Janitorial Frequency Chart ________________________________________________ 56

17.5 Floor mats __________________________________________________________________ 56

SECTION 18: CAFETERIA FOOD SERVICE OPERATION ________________________ 56

18.1 General _____________________________________________________________________ 56

18.2 Food Service and Preparation: ________________________________________________ 57

a. Quality of Food: ____________________________________________________________________ 57

b. Sanitation: _______________________________________________________________________ 57

c. Food Menus and Recipes: ____________________________________________________________ 58

18.3 Safety and Health: ____________________________________________________________ 58

a. Codes. ___________________________________________________________________________ 58

b. Testing.__________________________________________________________________________ 58

c. Accidents and incidents. ____________________________________________________________ 58

d. BioPreferred Requirements Cafeteria/Food Services ____________________________________ 58

18.4 Uniforms: ___________________________________________________________________ 59

18.5 Space and Utilities ____________________________________________________________ 59

18.6 Prices and Portions ___________________________________________________________ 59

18.7 Nutritional Information _______________________________________________________ 59

18.8 Operating Schedule ___________________________________________________________ 59

18.9 Hours of Operation ___________________________________________________________ 60

18.10 Personnel __________________________________________________________________ 60

18.11 Customer Satisfaction ________________________________________________________ 61

18.12 GFE CAFETERIA PROPERTY/EQUIPMENT LISTING _________________________ 61

APPENDIX I: DEFINITIONS _________________________________________________ 61

APPENDIX II: DESCRIPTION OF EXISTING FACILITIES ______________________ 69

APPENDIX III DESCRIPTION OF UTILITY SYSTEMS ___________________________ 70

APPENDIX IV: APPLICABLE PUBLICATIONS _________________________________ 71

National ________________________________________________________________________ 71 Government _____________________________________________________________________ 71 State 71

APPENDIX V: Sub-Contracted Services _________________________________________ 72

APPENDIX VI: AREAS TO BE SERVICED BY JANITORIAL SERVICES ____________ 75

APPENDIX VII: EQUIPMENT LIST ___________________________________________ 77

Appendix VIII Performance Requirements Summary _______________________________ 78

Appendix IX Historical Workload _______________________________________________ 81

Appendix X Summary of Contractor Submissions _________________________________ 82

Appendix XI Mowing Areas ___________________________________________________ 85

Appendix XII Contractor Occupied Facilities _____________________________________ 85

Appendix XIII Vending Machines ______________________________________________ 89

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Appendix XIV SOW for Fire extinguisher inspection, maintenance and service for Jefferson Labs_______________________________________________________________________ 90

Appendix XV Jefferson Laboratories Early Dismissal and Closure ____________________ 92

Appendix XVI Snow Route NCTR Campus _______________________________________ 97

Appendix XVII - Standard Operating Procedures (SOP) No.: NCTR VSP 103.00 ________ 98

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SECTION 1: OVERVIEW

1.1 Background

The Jefferson Laboratories Complex (JLC) campus sits on 496 acres in the midst of a beautiful pine forest and occupies more than one million square feet of floor space which about 80 percent has been renovated or converted for administrative, research and research support. The facilities host two separate organizations within the Food and Drug Administration. In January 1971, the National Center for Toxicological Research

(NCTR, sometimes referred to as "the Center") was established by Presidential order. In May 1972, the NCTR became operational by using a surplus Department of Defense facility. The facility was constructed in the early 1950's on the U. S. Army Pine Bluff Arsenal complex. The NCTR is a basic and applied research laboratory that is part of the Food and Drug Administration and the Department of Health and Human Services.

There are over 600 fulltime government and contract employees at the Center. The Arkansas Regional laboratory is co-located with the NCTR in Jefferson, Arkansas. The 146,400 square foot facility was built by the FDA Office of Regulatory Affairs (ORA) and is organizationally a part of its Southwest Region and was built as a part of FDA's plan to restructure its 18 ORA field Laboratories. ARL is one of five multi-disciplined

Laboratories and provides laboratory support for a 17 statewide area and for the U.S-Mexican border stretching from Otay Mesa, California to Brownsville, Texas. The ARL is able to accommodate approximately 150 employees and provide analytical support in chemistry and microbiology. Its scientists test products regulated by the FDA to ensure compliance with the U.S. Food, Drug and Cosmetic Act, which include products produced in the U.S. and imported. Located approximately 33 miles south of Little Rock and north of the Pine Bluff

Arsenal, on NCTR Road about six miles east of U.S. Highway 365 at Jefferson, Arkansas. See Appendix II

(Description of Existing Facilities) for a detailed description of each building. The Campus is an isolated research/industrial complex containing complicated and sophisticated building environmental support and utility systems to support long and short-term animal research programs. These programs involve the toxicity effects of many different compounds, environmental conditions and other areas of concern to the FDA. Only basic utilities are purchased from public utility companies. See Appendix III, Description of Utility Systems for a description of each utility service.

Jefferson Laboratories (JLC) engages in acute and chronic studies involving carcinogenesis, mutagenesis and

Teratogens as end points as well as general toxicological research in support of the FDA regulatory mandates.

Thousands of laboratory animals (primarily rodents and primates) are bred or purchased and maintained for experiments, where carefully formulated diets are provided. Other experiments determine the effects specific drugs have on the animals. Subsequently the animals are evaluated to determine the effects of the treatment.

These test animals are housed in very tightly controlled temperature and humidity environments and are supplied with air that has been filtered to remove microorganisms and chemicals. Many of the experimental chemicals employed in the research are toxic to man; therefore, chemical containment and surveillance

Jefferson Laborator ies Complex - 9 -regimens are employed to ensure occupational safety. The support of these animal studies and other concurrent in vitro studies require a large number of Laboratories, many of which are furnished with extremely complex and expensive test equipment requiring closely controlled environments to function properly. Responsiveness and skill of the Contractor’s employees to repair and restore operation and control of the facilities is critical for the protection of the integrity of the research programs being conducted at the

JLC.

1.2 General Statement of Work

This work statement provides for a full range of operational and maintenance support including Work Order

(WO)/Indefinite Delivery Indefinite Quantity (IDIQ) work services to the JLC. This statement of work is intended to provide the Contractor (Contractor) only general guidance and information concerning the scope or content of the work to be performed during the term of this contract. It prescribes original equipment manufacturers (OEM) procedures and best commercial practices for performing or conducting systems maintenance and it sets forth those tasks the Government anticipates and expects the Contractor to perform during the term of the contract. It is not an inclusive list of all services to be performed and the

Contractor may be required to perform other tasks necessary to meet commercial standards, mission needs, or to properly maintain on-site systems. The Contractor shall determine the method and manner of performance necessary or required to properly maintain the systems outlined in this PWS and to assess the level of quality control needed to ensure system performance based on criteria or factors listed in commercial OEM standards as well as any or all parts of this document. The overall responsibility to properly maintain and operate these systems and infrastructure and/or equipment shall always rest with the Contractor and be performed in accordance with the commercial manufacture and recommended procedures, schedules, tolerances or instructions and compliance is the sole responsibility of the Contractor. These services include, but are not limited to, operation and maintenance of all campus utility systems; craft shop support services; operation and maintenance of utility plants and equipment; maintenance of all process and non-process equipment;

maintenance, alteration and repair of buildings and structures; pest control and grounds maintenance;

janitorial and housekeeping services; and cafeteria food service operation. These services are required for the entire JLC campus, including those currently undergoing renovation and new construction. Warranties applicable to any equipment must be considered by the Contractor prior to performance of any service/maintenance. Further, all repairs or preventive maintenance will be scheduled around research activities and managed utilizing the government provided online work management system. Some repairs or maintenance may be necessary after normal duty hours. In that event any overtime expense resulting from such work will not be reimbursed by the government it is considered to be part of the firm-fixed –price contract. The

Contractor shall keep critical areas on campus online during emergencies and/or catastrophic events.

Overtime for emergencies/catastrophic events will be reimbursed on an individual case review.

During the performance of this contract, the Contractor may be required to provide for and support campus

Jefferson Laborator ies Complex - 10 -changes and other support requirements necessary to meet mission requirements. Support requirements may originate from technology changes, new or additional equipment, local area network installations and upgrade, reconfigurations to include routing and diversity requirements and other environmental changes that could impact or alter the service requirements.

The Contractor shall maintain maintenance records on all equipment, systems, and buildings utilizing the government furnished online work management system and hard copy records determined by mission needs.

The online records include informational fields necessary to properly document the location, status, maintenance history, and other pertinent data used to accomplish the work called for in this PWS. The

Contractor is to ensure all information called for on the online forms is entered accurately and timely. No service provided by the Contractor shall be considered accomplished until all appropriate information is correctly entered into the online forms and other necessary documentation completed. Documentation such as

Logs, records, checklists, and any other electronic or non-electronic media documentation maintained by the

Contractor shall be available for the COR, or CO to review upon request. These records shall be filed and stored in T-45 and after each Contract completion year shall be submitted to JLC archives. The

Contractor’s operational and maintenance support actions shall be entered daily into the government furnished online work management system. The Contractor shall maintain a Preventative Maintenance plan that includes a plan/schedule that describes Quality Control and the Contractor’s method for interfacing with the

Government’s Quality Assurance plan. The plan shall be updated, as necessary, to reflect changes in equipment inventory. The Contractor shall submit proposed revisions to the COR for approval within fifteen

(15) days of identification. All new equipment and systems shall be added to the online work management system upon receipt.

1.2.1 Compliance and Liability

The Contractor shall be solely liable for acts of commission, errors, and omission in regard to compliance with Federal, State, and Local statutes, regulations and applicable guidelines which lead to fines, penalties, or prices associated with enforcement actions, removal actions, corrective actions, or remedial actions.

The Contractor shall assume full liability for the release of any hazardous substance to air, soil, or water resulting from its own or its subcontractor’s actions. The Contractor shall be responsible for the costs associated with the cleanup of any such release. In the event the Contractor is removed from the duties at the facility, the Contractor shall also be responsible for latent defect caused while performing work while on property. JLC retains the right to initiate abatement and remediation actions for which the Contractor shall reimburse all associated expenses.

1.2.2 Safety Data Sheets

The Contractor shall furnish Safety Data Sheets for hazardous materials used, as described by OSHA standards, to the Center Safety Manager prior to beginning work.

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1.2.3 Employee Conduct

All Contractor employees are expected to adhere to standards of competency, conduct, appearance, and integrity that reflects credit to the employee, the Contractor, and the Government. The Contractor shall be responsible for disciplinary action with respect to their employees.

1.2.4 Contractor Furnished Property

The Contractor is responsible for all Contractor Furnished Property (CFP) and supplies required by this PWS to perform the specified services of this contract see below. The Contractor shall be responsible for all utility connections required for CFP.

1.2.5 Contractor Supplied Parts and Materials

The cost of administrative supplies, janitorial supplies, cafeteria related material and disposable supplies and all chemicals used on the campus utility systems such as Potable Water systems, all Closed Loop Water

System Treatment Chemicals, Boiler Treatment Chemicals, Industrial Sewer Treatment Chemicals, hand sanitizer dispensers, hand sanitizer refills, and associated supplies as needed and any other chemicals necessary as required by the government or manufactures recommendations will not be purchased by the government. Contractor supplied supplies and materials shall be in accordance with the following order of precedence:

1. Manufacturers’ recommendations and standards

2. Industry standards

3. Good Laboratory Practices

4. National, State and Local Arkansas codes

5. JLC Building Standard

6. Direct materials history

1.2.6 Affirmative Procurement of Bio-based Products for Operations and Maintenance Services The contractor must comply with sections 9002 the Farm Security and Rural Investment Act of 2002; The food Conservation and Energy Act of 2008; and the Agricultural Act of 2014; and the Federal Acquisition

Regulation to provide biobased products. The contractor shall also comply with the clause at FAR 52.223-

2, Reporting of Biobased Products Under Service and Construction Contracts. The contractor shall also comply with the provision at FAR 52.223-1, Biobased Product Certification.

The contractor shall utilize products and material made from biobased materials (e. g., biobased composite panels, biobased greases, biobased penetrating lubricants, biobased 2 cycle engine oil, and biobased wooden

Jefferson Laborator ies Complex - 12 -concrete sealers). All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the Contracting Officer Representative (COR).

Biobased products that are designated for preferential procurement under USDA’s BioPreferred Program must meet the required minimum biobased content as stated in USDA’s Final Rules available at www.biopreferred.gov. The Contractor shall provide data for their biobased products such as biobased content. In addition to the biobased products designated by the USDA BioPreferred Program, the

Contractor is encouraged to use other commercially available biobased products such as biobased products certified with a label.

Within thirty (30) days of contract award, the contractor shall provide a complete list of USDA designated biobased products that it intends to use or supply during performance of this operations and maintenance contract, including products used or supplied by subcontractors, For each designated product, the Contractor shall also identify the product and brand/manufacturer. For each designated product the contractor shall also identify the biobased content. The contractor shall provide detail on how the contractor intends to keep abreast of the development and increasing availability of designated and non-designated biobased products and how any new or improved products will be incorporated on an ongoing basis into contract performance. The list shall be approved by the COR in writing. The

Contractor shall not commence work until this list is approved by the COR in writing. The list must be reviewed and updated annually, and as required by the COR.

The contractor shall submit with the initial proposal a complete list of biobased products, indicating the name of the manufacturer, costs of each material, and the intended use of each of the materials that are to be used in carrying out of the requirements of this contract.

The Contractor should also note that USDA-designated biobased products are available for purchase through the AbilityOne Program. Under this program, members of organizations including the National

Industries for the Blind (NIB) and the National Institute for the Severely Disabled (SourceAmerica) offer products and services that are mandatory by Federal agencies. A search of the AbilityOne Program’s online catalog (www.ability.gov) indicated biobased products that fall within the operations and maintenance area. These include but are not limited to: cleaners (glass, hand, and multi-purpose), graffiti removers, and sorbents.

JLC supports all Contractor efforts to supply and utilize products conforming to the affirmative procurement of Bio-based products under service contracts requirements. The Contractor shall utilize products and material made from bio-based materials (e.g., bio-based greases, bio-based hydraulic fluids, and bio-based absorbents) to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. Bio-based supplies and materials furnished in this PWS shall be of

Jefferson Laborator ies Complex - 13 -a type and quality that conform to PWS 1.2.5; and shall be coordinated with and are subject to the approval of the COR.

1.2.7 Available Government Property and Materials

• Stock Materials: The facility has a stockpile of Government owned parts, supplies, and materials on hand. All parts and supplies are "as-is" and will be replenished at the government’s discretion.

• Tools and Equipment: The Contractor shall be afforded the opportunity to inspect Government-owned tools and equipment prior to their issuance. All such tools and equipment are provided as Government property. The Government makes no warranty as to their serviceability at the time of inspection; however, the Contractor shall be responsible for the custody, safeguarding, and day-to-day management of the Government-furnished tools and equipment once provided.

If any Government-furnished tools or equipment become unusable during contract performance, the Government will determine, on a case-by-case basis and with COR approval, whether such tools or equipment will be repaired, replaced, or replenished at Government expense.

• Accountable Property: Accountable properties are those big-ticket items, such as a tractor, that have an expense above $ 5,000.00.

The Contractor shall o Operate/utilize Government-furnished property/equipment in a safe and proficient manner following appropriate industry practices and techniques.

o Promote self-maintenance to the maximum extent possible without jeopardizing personnel, and equipment safety.

o Communicate with equipment manufacturers and perform maintenance to ensure that equipment is maintained properly and that warranties remain valid.

o Be responsible for the physical security of Government furnished property (GFP) and assumes full replacement price of all GFP damaged or stolen due to their neglect while under their control.

1.2.8 Modernization and Outside Contractor Support

The Contractor shall assist the Government throughout Modernization or other Construction projects within the limits of PWS 1.2. This type of assistance normally includes: locating of various utilities (valves, piping, switches, and circuit breakers); assisting with shut downs that may be required and deferring work as necessary with COR approval. The government has established the need for specialized outside service provider support. These services are to be maintained through existing relationships; reference APPENDIX

V: Sub-Contracted Services. There are major additions to the scope of work for the Contractor

Jefferson Laborator ies Complex - 14 -included in Appendix V.

1.2.9 Personal Protective Equipment, Uniforms and Medical Exams

The Government shall furnish personal protective equipment identified by the Contractor as required to perform the work and medical exams for their employees in performance of this contract. All training is required to be supplied by the Contractor. Contract employees shall wear uniforms of a style acceptable to both The Contractor and JLC, and shall maintain a clean, neat appearance at all times.

Uniforms will bear a decal with Company name and individual name; first only. Hairnets or hair restraints are required to be worn by all contract employees and serving gloves are required for all employees whose hands come in direct contact with foods.

1.2.10 Working Hours

Services are required twenty-four hours per day, 365 (or 366) days per year, on an uninterrupted basis. The

Contractor shall perform the majority of the work required by this PWS during JLC Normal business hours.

The Government reserves the right to close the facilities due to weather conditions, safety, health, or medical emergencies as necessary. The Contractor shall anticipate for two inclement weather days and two additional federal holidays per Executive Order each year. Personnel may be required to remain on duty during adverse weather, emergencies, or Executive Order holidays to ensure continued facility operations.

No additional compensation will be provided for executive order holidays or early dismissals. All costs associated with maintaining required 24/7 operations during inclement weather, Executive Order holidays, and early dismissal or closure events are included in the firm-fixed-price portion of the contract. JLC normal business hours are from 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding Federal holidays as listed below and other day(s) designated by Federal statute, Executive Order or Presidential Proclamation.

Normal occupancy hours are from 6:00 a.m. – 6:00 p.m., Monday through Friday, excluding Federal holidays.

The onsite Government personnel observe the listed dates as holidays:

• New Year’s Day January 1

• Martin Luther King, Jr. Birthday 3rd Monday of January

• Presidents Day 3rd Monday of February

• Memorial Day Last Monday of May

• Juneteenth Day June 19th

• Independence Day July 4th

• Labor Day 1st Monday of September

Jefferson Laborator ies Complex - 15 -

• Columbus Day 2nd Monday of October

• Veterans Day November 11th

• Thanksgiving Day 4th Thursday of November

• Christmas Day December 25th

• Any other day designated by Federal statute, executive order, or Presidential proclamation.

When any holiday falls on a Saturday, the preceding Friday is observed. When any holiday falls on a Sunday, the following Monday is observed. Observance of such days by Government personnel will not by itself be cause for an additional period of performance, or entitlement of compensation except as set forth within the contract.

1.3 Defective Performance

It is possible for the Contractor to perform in such a manner as to constitute defective performance. In such cases, the Contracting Officer will make the determination as to whether or not the Contractor has performed defectively and whether or not a deduction will be assessed, or re-work will be required for said defect. If a Government employee or agent (includes other on-site Contract personnel) observes a defect that can be construed as intentional or negligent, such employee or agent shall report the defect to the Contracting

Officer for a determination. The Contracting Officer may make a unilateral determination that a reported defect was intentional or negligent or was unintentional. In this case, the defect will be handled under the provision of paragraph 1.4 - Criteria for Accepting or Rejecting Defective Performance. However, if the

Contracting Officer determines that the defective performance is intentional or by neglect of the Contractor, a

Contract Discrepancy Report (CDR) will be prepared and forwarded to the Contractor’s Program Manager.

The criteria used for accepting/rejecting performance in question will be clearly stated in the CDR.

1.4 Criteria for Accepting or Rejecting Defective Performance

The Contractor will be required to attend bi-weekly performance meetings to review and resolve customer complaints, inspect quality control records and results of unscheduled inspections. These meetings may also discuss other contract items such as planned work, progress of ongoing work etc. The Contractor will take meeting notes and provide a draft for concurrence by all meeting members within 3 business days after the meeting. The Contractor is required to explain in writing why performance was unacceptable, how the

Contractor intends to prevent future occurrences and how performance will be restored to an acceptable level.

The Contractor shall have fourteen (14) days to correct identified defects in service. When defects identified in the previous period are not corrected by the current period’s performance evaluation meeting, the

Government will take appropriate deductions from the current month’s invoice. The magnitude and severity of the defect will be as determined by the Contracting Officer and will govern the actions taken by the government. These actions could include deductions, negative Contractor evaluations, and not exercising option years for the contract. The Contracting Officer, upon observing or learning of a defect not specifically

Jefferson Laborator ies Complex - 16 -identified in a Performance Requirement Summary, will inform the Contractor via a Contract Discrepancy

Report. The Contracting Officer will use evidence presented by both parties (complainer and Contractor) in determining whether performance will be accepted or rejected.

1.5 Remedies for Defective Performance

When performance is determined to be defective, the amount of any deduction shall be proportionate to the severity, duration, and operational impact of the defective performance and consistent with the Performance

Requirements Summary (PRS) and the Government’s Quality Assurance Surveillance Plan (QASP) as determined by the Contracting Officer as described in PWS section 1.4 (Criteria for Accepting or Rejecting

Defective Performance). The Government reserves the right to revoke acceptance for latent defects and defective performance that could not have reasonably been discovered at the time of acceptance. In such cases, the deduction will be computed and deducted from the current month’s invoice.

The provisions of FAR clause 52.212-4, Contract Terms and Conditions - Commercial Items, of the contract, will apply to defective performance of any requirement enunciated in the narrative of a particular section of the PWS.

Re-accomplishment of work, if possible, may be directed by the COR in accordance with the provisions of the FAR Clause entitled “Contract Terms and Conditions - Commercial Items.” The COR will make the determination as to whether or not it is possible to re-accomplish the work. The Government may increase or decrease the frequency of Government inspections, based upon Contractor performance. Any disagreement with a rejection of work by the COR should be immediately brought to the attention of the CO who will have the final decision.

1.6 Reports and Plans

The Contractor shall submit the following reports and updates as specified in the appropriate PWS Section.

a. Quality Control Plan

The Contractor shall provide a complete Quality Control Plan for assuring that the requirements of the contract are met. This plan shall contain at a minimum the information outlined in the Performance Work Statement, Section 2.12(d). Contractor shall provide updated plans to the COR within 30 days of any changes.

b. Safety and Health Plan

This plan is to be submitted prior to commencement of work under the contract as outlined under Performance Work Statement, Section 2.12(c).

c. Preventive Maintenance Plan

This plan is to be submitted as outlined in Section 14 of the PWS.

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d. Emergency Procedures Plan

These procedures must be submitted as outlined in Sections 2.12 (e) of the PWS to address: Loss of Steam; Loss of Power; Loss of Air; Leaks; and System Shutdowns.

e. Monthly Status Report

The Monthly status and Daily Work sheets report shall be delivered to the ACO and COR covering the previous full month, delivered by the 10th of the month. It shall include but not limited to:

• Safety detail, Hot work Permits, Confined space entry permits, General safety and building inspections, Routine Maintenance Requests, Preventative Maintenance, Craft Shop Requests, IDIQ/Task Orders, Pest Control, Elevator Maintenance, Boiler House, Water Plant, Summary of all subcontractor services, NCTR Monthly Boiler Report, Public Water System Report, Monthly Integrator Readings, Water Usage Summary, Potable Water Safety Reports, Quality Control Report.

• Contractor shall also include the following training updates;

• Refrigerant recovery/recycling procedures

• Compressed gas cylinder safety

• Global harmonized labeling system (HAZCOM)

• Hazardous waste/universal waste

• A record of maintenance performed on all equipment.

• Anticipated repairs not a part of this contract observed by the contractor during the period.

• Identify equipment requiring replacement of parts during the period and spare parts utilized.

• Staffing updates

• Air Permit Records; provide monthly generator reading reports and completed PMs for all work associated with the generators, monthly boiler fuel usage reports include the following:

• Dates, start times, and end times for all emergency operation of the emergency generators;

• Fuel certifications for all diesel fuel delivered to the emergency generators;

• Fuel certifications for all diesel fuel delivered to the boiler house fuel tanks.

f. Preventive Maintenance Reports

Included in Monthly Status report. The report shall detail by trade skill/shop that states assigned PM’s, completed PM’s, and PM’s not completed and for what reason not completed.

g. Quarterly Safety/Accident Report

The Contractor shall submit to the Contracting Officer a Quarterly Safety/Accident Report in accordance with HHSAR 352.223-70 Safety and health within fifteen (15) days after each quarter, two (2) copies of a report of all accidents and incidents resulting in death, traumatic injury, occupational disease, and/or damage to all property incidents to work performed under the contract.

h. Annual Inventory

This report shall include as a minimum the following information:

(i) Description, including model number, quantity, and location of each Government furnished property item;

(ii) Serial number and FDA property decal number.

(iii) Any transfers of Government furnished property made during the reporting period and,

(iv) Any maintenance performed on the Government furnished property item during the reporting period.

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(v) This shall be updated annually in ARCHIBUS.

i. Required Insurance

Prior to commencement of work, hereunder, The Contractor shall furnish to the Contracting Officer a certificate or written statement of insurance as outlined under Clause H-2- Required Insurance.

j. Security Clearance Requirements

Pursuant to the Clause in attached Contractor Personnel Security Clearance Standards and Residency Requirements, The Contractor shall submit completed security forms for all on-site contract employees and subcontractors as specified in Contractor Personnel Security Clearance Standards and Residency Requirements.

k. Strike Contingency Plan

Updates to the strike contingency plan will be submitted 30 days prior to implementation.

l. Special Reports

In addition to the above reports, The Contractor may be requested by the Jefferson Laboratory Complex, COR or Contracting Officer to provide special reports on an as needed basis.

m. Bi-weekly Reports

The Contractor shall provide a bi-weekly status report on all equipment and building systems that are out-of-service for repairs or not in operation to the government COR. The bi-weekly status report shall contain the following information: equipment number, equipment location, area served location, out-of-service date, parts required for repair, purchase order number, and the anticipated date of repair. Building systems should have the following information: date, location and authorization for removing from operation. The COR shall be notified on all changes in status of equipment and systems.

A bi-weekly work sheet showing the equipment serviced and the type of maintenance performed shall be maintained. This shall be completed by the maintenance Contractor's on-site employees and the information entered into the work management system no later than the following work day.

All reports submitted hereunder shall be typewritten and of reproducible quality. All data becomes the property of the U.S. Government. The Contractor is not to place his imprint or logo on any but the front cover of any required report.

n. Bio-based Product Reporting See section 1.2.6 above.

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1.7 Special Conditions

The Government shall furnish the tools and test equipment required for performance of this contract. All such tools and test equipment remain Government property and shall be returned to the Government at contract completion in the condition received, normal wear and tear excepted. The service provider is solely responsible for the custody, safeguarding, and day-to-day management of all Government-furnished tools and test equipment and for ensuring their availability to perform the tasks under this PWS.