Attachment H - Past Performance Questionnaire.docx

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Attached to
9930--Supply & Inscribe W1 Granite Headstones for MPS
Solicitation number
36C78625Q0097
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The document is a Past Performance Questionnaire for a Department of Veterans Affairs (VA) National Cemetery Administration contract to supply and inscribe W1 granite headstones. The questionnaire is designed for past performance evaluation, requiring potential contractors to submit references who will complete a detailed survey assessing their previous performance across 18 key metrics, including contract compliance, timeliness, quality control, personnel management, and responsiveness.

The survey must be completed and returned by evaluators to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov no later than 28 July 2025 at 2:00 p.m. CST. Evaluators are instructed to rate performance using a standardized scale from Outstanding (O) to Unacceptable (U), with additional yes/no questions about contractor reliability, professionalism, and invoice accuracy. The document emphasizes confidentiality, noting that FAR 15.506 prohibits revealing the names of reference providers, and is marked as Source Selection Sensitive.

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Attachment H – Past Performance Questionnaire Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey. Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, 28 July 2025 at 2:00 p.m. CST to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov. Further, Offeror must either include a copy of each requested Past Performance Information page or provide the same information on a separate document with quote submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Please complete and return to: Weston.Worsham@va.gov and Patara.Mcdonald@va.gov No Later Than: 28 July 2025, at 2:00 p.m. CST

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation (FAR) 15.506 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to Weston.Worsham@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) or electronic means to circle your response .

Describe the services provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided inscription services on granite headstones or similar. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?

O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s personnel management practices.

O A S M U

Q6. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. What extent was contractor flexible in responding to changing needs?

O A S M U

Q9. To what extent was the contractor reliable?

O A S M U

Q10. To what extent was the Contractor responsive to technical directions?

O A S M U

Q11. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.

Yes No

Q12. Would you award another contract to this contractor? If no, explain on the following page.

Yes No

Q13. Was the customer satisfied with the service provided? If no, explain on the following page.

Yes No

Q14. To what extent did contractor notify you of problems of potential issues?

O A S M U

Q15. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q16. Was the contractor professional and courteous in its interaction with you?
Yes No
Q17. Did the contractor respond promptly to requests?
Yes No
Q18. Did the contractor meet all expectations under the contract?
Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to Weston.Worsham@va.gov and Patara.Mcdonald@va.gov.

DO NOT return survey to the company you are evaluating.

Source Selection Sensitive IAW FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .